Istanbul Family Apartment

We had a great stay at this hotel in Istanbul. The place is very nice and comfortable, and the staff are extremely friendly and helpful. The surrounding area is also good, with a welcoming and safe atmosphere. The hotel even helped us book a taxi to the airport, which made our trip easy and smooth. Overall, a very good experience highly recommended!

Be aware of this apartment/host, such apartment with the images provided does not exist in reality and the neighborhood is not safe. It was a mistake to accept a non refundable payment. When we arrived there on 2nd of January to the address that they provided us we did not find anything. Already 4 days before the check-in we sent messages on the chat channel to the host but we never received any reply back, we tried also calling to the phone number the host provided us but no answer either. The host did not answer any email either! This is a typical FRAUD where a person acts as a host and asking for a non refunable rent and when the traveller visit the place he/she doesn't find anything.

The staff are very well and friendly specifically the owner is very helpful and friendly.

Dirty kitchen area, absolutely terrible and unhygienic

It was disappointing from day 1, nobody there at reception - had to get local shopkeeper to remind caretaker to return. There were no fixtures on the wall - towel rails/toilet paper holder etc - just screw holes in the wall where they had once been. Repairs are patched and made do, rather than secured or remedied. Not a lot of care in the place. Very rudimentary - basic bed and bathroom with sparsely furnished kitchen - one pot to cook with. Maid comes once a week (if you're lucky). The wifi was patchy, sometime out completely for hours. All sorts of leaks in the plumbing and AC, depends on how tolerant you are of it for the price you're paying. Thing was, it wasn't as much of a bargain as you'd think, its not close to transport, although you can walk to the Bazaar and Mosques in 10-15min. Don't eat at the restaurants in the vicinity - they prey on tourists and food was overpriced and terrible.