The Continental Hotel and Spa, Heathrow
US$104
/ night
Avg. for September
Select dates to see prices and availability
US$104
/ night
Avg. for September
Monthly average prices
Nightly prices at The Continental Hotel and Spa, Heathrow average US$66 in the cheapest month (January) and US$123 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$66 |
| February | US$86 |
| March | US$69 |
| April | US$83 |
| May | US$85 |
| June | US$119 |
| July | US$123 |
| August | US$89 |
| September | US$104 |
| October | US$89 |
| November | US$105 |
| December | US$96 |
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Sept · US$104
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Most expensive: July (~US$123)
Cheapest: January (~US$66)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel incl...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include limo/town car service, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Enjoy British cuisine at Twentynine Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 67 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at The Continental Hotel and Spa, Heathrow, you'll be centrally located in Hounslow, within a 10-minute drive of River Thames and Twickenham Stadium. This spa hotel is 9.8 mi (15.8 km) from Hyde Park and 9.9 mi (15.9 km) from Wembley Stadium.
What's nearby
Twickenham Stadium(2.1 Miles)
River Thames(2.3 Miles)
Royal Botanic Gardens, Kew(4.6 Miles)
Ealing Broadway Shopping Center(5.1 Miles)
Richmond Park(5.5 Miles)
Hampton Court(5.7 Miles)
Hampton Court Palace(6 Miles)
Eventim Apollo(7.5 Miles)
Olympia Events(8 Miles)
Kensington High Street(8.1 Miles)
Westfield London Shopping Centre(8.1 Miles)
Cromwell Road(8.2 Miles)
Holland Park(9.3 Miles)
Natural History Museum(9.3 Miles)
Imperial College London(9.4 Miles)
Heathrow Airport (LHR)(5.6 Miles)
London City Airport (LCY)(33.5 Miles)
Gatwick Airport (LGW)(46.1 Miles)
Luton Airport (LTN)(39.6 Miles)
Stansted Airport (STN)(68.5 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Housekeeping
Location
29-31 Lampton Road, Hounslow, Hounslow Central, England, United Kingdom
Twickenham Stadium (2.1 Miles)
River Thames (2.3 Miles)
Royal Botanic Gardens, Kew (4.6 Miles)
Ealing Broadway Shopping Center (5.1 Miles)
Richmond Park (5.5 Miles)
Hampton Court (5.7 Miles)
Guest reviews
7.3
Good
Based on 1,002 verified reviews
Who stays here?
Business
35%
Couple
34%
Family
13%
Group
11%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At The Continental Hotel, Heathrow, reviews describe friendly staff and convenient tube access, but also frequent maintenance issues and air conditioning problems, mixed experiences with the gym-linked pool and spa, and limited, paid parking.
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What guests think
At The Continental Hotel, Heathrow, reviews describe friendly staff and convenient tube access, but also frequent maintenance issues and air conditioning problems, mixed experiences with the gym-linked pool and spa, and limited, paid parking.
Rooms vary in size and comfort, with dated decor, sealed windows, dim lighting, and occasional faulty fixtures or electronics. Cleanliness feedback is inconsistent, ranging from clean bedding to reports of dirty carpets, bad smells, and bathrooms needing deeper care. The on-site Asian restaurant gets praise from some, but breakfast is not included and service reportedly starts late, which frustrates early travellers. Expect a budget-minded stay with helpful staff but uneven upkeep and amenities.
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AI-generated summary based on recent guest reviews
Facilities
Access to the pool, spa and gym is a plus, though they are run via the adjoining gym, can be busy or cold, and some areas smell of chlorine. Parking is limited and paid, and lifts have failed at times.
Related guest reviews
2
Sharmilee
21 Apr 2025
·
Stayed 2 nights
4 stars? More like a bad joke – this place doesn’t even deserve one. Let’s start with the parking – or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but you’re also competing with gym-goers. Great planning, right? We booked a superior twin room – not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities. As for the restaurant – laughable. It doesn’t even open until 10 AM, so forget about any kind of early breakfast. And don’t expect a full English – not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude. In the room, there were no glasses for water. Tea and coffee were there, but no stirrers – how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, “We don’t provide that.” Seriously? I don’t know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.
4 stars? More like a bad joke – this place doesn’t even deserve one. Let’s start with the parking – or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but you’re also competing with gym-goers. Great planning, right? We booked a superior twin room – not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities. As for the restaurant – laughable. It doesn’t even open until 10 AM, so forget about any kind of early breakfast. And don’t expect a full English – not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude. In the room, there were no glasses for water. Tea and coffee were there, but no stirrers – how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, “We don’t provide that.” Seriously? I don’t know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.
2
stephen
27 Mar 2025
·
Stayed 1 night
Experience was poor, Breakfast is not served until 09-00 and that far to late to allow for breakfast and leaving for appointments. My kettle was not working, asked for replacement nothing came. Shower ran cold. Gym was a bonus for me, however, so over crowded that i was unable to train. disappointing experience.
Experience was poor, Breakfast is not served until 09-00 and that far to late to allow for breakfast and leaving for appointments. My kettle was not working, asked for replacement nothing came. Shower ran cold. Gym was a bonus for me, however, so over crowded that i was unable to train. disappointing experience.
6
Toby
20 May 2024
·
Stayed 1 night
Small rooms. Parking fills quickly
Small rooms. Parking fills quickly
4
Neil
17 Jan 2025
·
Stayed 1 night
We wouldn’t stay again. On arrival, we were told the lift wasn’t working. This meant carrying six pieces of luggage up to the second floor. We should have been informed of this before arrival. If using the pool, you will need to take your bathroom towels down with you. Our room was very dark, the lighting installed wasn’t adequate. When we went out for dinner, we found food scattered along the corridor and stairwells. We didn’t have a positive stay.
We wouldn’t stay again. On arrival, we were told the lift wasn’t working. This meant carrying six pieces of luggage up to the second floor. We should have been informed of this before arrival. If using the pool, you will need to take your bathroom towels down with you. Our room was very dark, the lighting installed wasn’t adequate. When we went out for dinner, we found food scattered along the corridor and stairwells. We didn’t have a positive stay.
8
Wayne
28 Apr 2025
·
Stayed 2 nights
Great location with tube about an 2 min walk , shops and cafes very close by too and spa /pool / gym . Comfy beds /generally clean / modern idea but a little shabby . Staff all polite and helpful
Great location with tube about an 2 min walk , shops and cafes very close by too and spa /pool / gym . Comfy beds /generally clean / modern idea but a little shabby . Staff all polite and helpful
6
Arathy
11 Mar 2025
·
Stayed 2 nights
The best part of the hotel is the Meraki Spa located within the hotel. We got massages and they were incredible. Highly recommend the Spa. As for the hotel; the location is good as it’s near Hounslow town centre with plenty of food options and cineworld. Tube station is just a couple minutes walk away so easily accessible. The hotel itself wasn’t amazing. The pool, sauna and jacuzzi are open to the gym members so it gets pretty busy. It’s evident that the hotel is old and requires maintenance.
The best part of the hotel is the Meraki Spa located within the hotel. We got massages and they were incredible. Highly recommend the Spa. As for the hotel; the location is good as it’s near Hounslow town centre with plenty of food options and cineworld. Tube station is just a couple minutes walk away so easily accessible. The hotel itself wasn’t amazing. The pool, sauna and jacuzzi are open to the gym members so it gets pretty busy. It’s evident that the hotel is old and requires maintenance.
6
Sophie
19 Aug 2024
·
Stayed 1 night
Pool and spa was really nice bedrooms were clean and comfy ..carpark has around 8 spaces and charge an extra £20 ..which is a bit much ..no snacks or drinks available has a Indian restaurant attached ..In the middle of the night was woken up to a very strong smell of weed which seemed to be coming from the air con as no windows that could open so was the only explanation..when telling the guy the following morning he looked at me like i was crazy and disnt believe. But i know the smell and was definitely the green stuff so that was most likely why i had a good 😴 sleep but was concerned how this could happened and no money given off when mentioning this .
Pool and spa was really nice bedrooms were clean and comfy ..carpark has around 8 spaces and charge an extra £20 ..which is a bit much ..no snacks or drinks available has a Indian restaurant attached ..In the middle of the night was woken up to a very strong smell of weed which seemed to be coming from the air con as no windows that could open so was the only explanation..when telling the guy the following morning he looked at me like i was crazy and disnt believe. But i know the smell and was definitely the green stuff so that was most likely why i had a good 😴 sleep but was concerned how this could happened and no money given off when mentioning this .
4
Conor
22 Jun 2025
·
Stayed 1 night
Awful hotel. Car park was full so we had to park elsewhere for our stay, all communal areas smelt of the Indian restaurant at all hours of the day, and our ‘Superior’ hotel was basic at best. No drinking water provided in the room so we had to go and purchase some, and the aircon barely worked - which was needed because our window wouldn’t open. The pool is not operated by the hotel and is part of a muscle gym, and the pool itself was too cold to even swim in. Not a welcoming or relaxing atmosphere whatsoever. Whole place needs a deep clean and an intensive refurbishment.
Awful hotel. Car park was full so we had to park elsewhere for our stay, all communal areas smelt of the Indian restaurant at all hours of the day, and our ‘Superior’ hotel was basic at best. No drinking water provided in the room so we had to go and purchase some, and the aircon barely worked - which was needed because our window wouldn’t open. The pool is not operated by the hotel and is part of a muscle gym, and the pool itself was too cold to even swim in. Not a welcoming or relaxing atmosphere whatsoever. Whole place needs a deep clean and an intensive refurbishment.
10
Shabnam
5 Apr 2025
·
Stayed 2 nights
This hotel is amazing my room is equipped with everything, beautiful South Indian restaurant on site. Spa is free and I had a Thai massage.Extended for another night will be back. 5 star service.
This hotel is amazing my room is equipped with everything, beautiful South Indian restaurant on site. Spa is free and I had a Thai massage.Extended for another night will be back. 5 star service.
10
Ben
4 Jul 2024
·
Stayed 1 night
Staff were friendly and helpful. Local shops, plenty of parking near by if you can't fit in their car park. Room was clean, lovely shower and really comfy bed. To top it off complimentary use of the swimming pool, sauna and steam room! Honestly couldn't have asked for anything more.
Staff were friendly and helpful. Local shops, plenty of parking near by if you can't fit in their car park. Room was clean, lovely shower and really comfy bed. To top it off complimentary use of the swimming pool, sauna and steam room! Honestly couldn't have asked for anything more.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests reported musty or sewage smells, stained carpets, and rooms or bathrooms needing a deeper clean, while others found bedding and rooms generally clean.
Related guest reviews
4
Claudia Enza
29 Nov 2024
·
Stayed 5 nights
dirty , the cleaning service doesn't change the sheets I checked in to have the bed smell like the last person who slept there then they continue to not change sheets also they dont put mattress cover just a plain sheet over mattress never have I stayed at a hotel without a mattress cover ...
dirty , the cleaning service doesn't change the sheets I checked in to have the bed smell like the last person who slept there then they continue to not change sheets also they dont put mattress cover just a plain sheet over mattress never have I stayed at a hotel without a mattress cover ...
2
Patricia
16 Jun 2025
·
Stayed 1 night
The room was very dirty
The room was very dirty
8
GIUSEPPE
8 Sept 2024
·
Stayed 1 night
Definitely not a 4* hotel. There was a musty smell throughout the hotel, especially in the lift. The carpets in the room had many clumps of hair and seemed unclean, The kettle had limescale and black debris which looked like scales from the heating element. On the plus side the room was spacious and I had a comfortable night's sleep.
Definitely not a 4* hotel. There was a musty smell throughout the hotel, especially in the lift. The carpets in the room had many clumps of hair and seemed unclean, The kettle had limescale and black debris which looked like scales from the heating element. On the plus side the room was spacious and I had a comfortable night's sleep.
2
chana
15 Dec 2024
·
Stayed 1 night
The rooms smell bad. Musty and moldy smell. I had a bad stay. The staff member was lovely and tried to help and gave me another room. The windows don't open. You felt claustrophobic. The fridge didn't work. It was a very bad experience. The rooms are clean and have everything but the hotel is old. Adjacent rooms and lots of noise. Busy elevator. Bad hotel. There is a good pool and sauna but it is a modern area belonging to the gym under different ownership. They promised in the description that there is breakfast. And there is no breakfast. Informs incorrectly. I had to wash all the clothes because they smelled of mold and mildew.
The rooms smell bad. Musty and moldy smell. I had a bad stay. The staff member was lovely and tried to help and gave me another room. The windows don't open. You felt claustrophobic. The fridge didn't work. It was a very bad experience. The rooms are clean and have everything but the hotel is old. Adjacent rooms and lots of noise. Busy elevator. Bad hotel. There is a good pool and sauna but it is a modern area belonging to the gym under different ownership. They promised in the description that there is breakfast. And there is no breakfast. Informs incorrectly. I had to wash all the clothes because they smelled of mold and mildew.
4
Colleen
15 Oct 2025
·
Stayed 1 night
The room felt dirty. The drapes were falling of their hooks. The toilet paper holder was barely hanging onto the wall. They had a small fan for air circulation instead of AC. They had a portable AC unit in the hall. The room has a musty smell.
The room felt dirty. The drapes were falling of their hooks. The toilet paper holder was barely hanging onto the wall. They had a small fan for air circulation instead of AC. They had a portable AC unit in the hall. The room has a musty smell.
4
Peter
11 Nov 2024
·
Stayed 1 night
Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains
Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains
6
Lisa
28 Sept 2025
·
Stayed 2 nights
Room good size, lots of storage. Clean comfy bedding and decent bathroom with big shower cubicle with toiletries. Limited parking but we got a spot and hotel gave us it at descounted price. Staff helpful. Didnt eat at restaurant, but did go across the road to Travelodge for English Breakfast Just not 4 star. Decor needs redoing, scuff marks, chips. Lampshades cracked. Paint chipped. Carpet stained. Curtain burnt mark. Bathroom fan pitted in dust. Undesirable marks on walls. Didnt get time to check out spa as at the Rugby.
Room good size, lots of storage. Clean comfy bedding and decent bathroom with big shower cubicle with toiletries. Limited parking but we got a spot and hotel gave us it at descounted price. Staff helpful. Didnt eat at restaurant, but did go across the road to Travelodge for English Breakfast Just not 4 star. Decor needs redoing, scuff marks, chips. Lampshades cracked. Paint chipped. Carpet stained. Curtain burnt mark. Bathroom fan pitted in dust. Undesirable marks on walls. Didnt get time to check out spa as at the Rugby.
2
Kern
28 Aug 2024
·
Stayed 5 nights
The pictures for this hotel did not reflect what the rooms where supposed to look like. The bathroom was dirty, the room smelled, there was hair on my pillows. I could go on and on. I wouldn't recommend this place to anybody. They definitely need an upgrade.Theyir was a lot of issue with this hotel.
The pictures for this hotel did not reflect what the rooms where supposed to look like. The bathroom was dirty, the room smelled, there was hair on my pillows. I could go on and on. I wouldn't recommend this place to anybody. They definitely need an upgrade.Theyir was a lot of issue with this hotel.
2
Monika
4 Feb 2025
·
Stayed 1 night
Dirty
Dirty
4
Jamie
4 Nov 2024
·
Stayed 1 night
There was clearly something wrong with the drains, as the bathroom smelled like sewers. The only way to deal with it was to put the plug in the sink, a wet towel over the drain in the shower, and then leave the bathroom extractor fan on. In the middle of the night, the main room lights started turning on and off, waking everyone. This continued for twenty minutes until I removed the room key from the master switch. No reason was given for either of these issues.
There was clearly something wrong with the drains, as the bathroom smelled like sewers. The only way to deal with it was to put the plug in the sink, a wet towel over the drain in the shower, and then leave the bathroom extractor fan on. In the middle of the night, the main room lights started turning on and off, waking everyone. This continued for twenty minutes until I removed the room key from the master switch. No reason was given for either of these issues.
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AI-generated summary based on recent guest reviews
Rooms
Room sizes vary from compact to spacious, with dated decor, sealed windows, dim lighting, and occasional faulty electronics or fixtures. Temperature control is inconsistent, and some guests found beds uncomfortable.
Related guest reviews
2
Mahmoud
23 Jan 2025
·
Stayed 1 night
First lift didn’t work has to go up 4 floors Then the window in the room is sealed Lamps in the room and bathroom was on and off Makeup table lamp didn’t work However this was not a 4 star would say 2 !!
First lift didn’t work has to go up 4 floors Then the window in the room is sealed Lamps in the room and bathroom was on and off Makeup table lamp didn’t work However this was not a 4 star would say 2 !!
6
Martin
6 Jul 2025
·
Stayed 1 night
Definitely more a 2 star than higher, no air con ,can't open room windows , fans plugged in on the landings and corridors but just blowing hot air around , 20 pounds parking for 1 night ,local area not the best.
Definitely more a 2 star than higher, no air con ,can't open room windows , fans plugged in on the landings and corridors but just blowing hot air around , 20 pounds parking for 1 night ,local area not the best.
2
Merhala
11 Oct 2025
·
Stayed 2 nights
The room was very cold. After complaining about it, they gave me a heater. There were several other things which were highly unsatisfactory. I booked the hotel for 2 nights but got out after 1 night, even without any refund. I got another hotel room, thank goodness. Never again - to that hotel.
The room was very cold. After complaining about it, they gave me a heater. There were several other things which were highly unsatisfactory. I booked the hotel for 2 nights but got out after 1 night, even without any refund. I got another hotel room, thank goodness. Never again - to that hotel.
6
Parmjeet
30 May 2025
·
Stayed 2 nights
bed was uncomfortable the overall room was ok
bed was uncomfortable the overall room was ok
4
Peter
10 Oct 2025
·
Stayed 2 nights
No access to fresh air. Room very small and hot. Air not working - Only a noisy old fan that was noisy. Really not value for money.
No access to fresh air. Room very small and hot. Air not working - Only a noisy old fan that was noisy. Really not value for money.
2
mark
15 May 2025
·
Stayed 2 nights
Not terrible for for the price, but they have some problems. The AC clearly doesn’t work. I had 1 night without and asked to move and it didn’t work in the 2nd room either. Other guests were complaining. No windows open. Also issues with the lights turning on and off without me switching them. The staff were very friendly though
Not terrible for for the price, but they have some problems. The AC clearly doesn’t work. I had 1 night without and asked to move and it didn’t work in the 2nd room either. Other guests were complaining. No windows open. Also issues with the lights turning on and off without me switching them. The staff were very friendly though
6
Emma
25 Jul 2025
·
Stayed 1 night
Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.
Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.
8
Heather
2 Oct 2024
·
Stayed 1 night
Pro’s: Decent sized hotel room, with good location, close to train stations and the airport. Staff were accommodating when we needed anything. There was access to a pool and hot tub via the gym (full waiver had to be signed before use). The hotel does have AC although when we arrived, the room was almost 32 degrees! Fortunately it cooled down while we went for dinner. Con’s: Not the greatest lighting - fairly dim and touchscreen buttons to use, some of which didn’t seem to work. The bathroom fan was wildly noisy and tied to the bathroom light so was on whenever the light was. There was a dripping noise at one point and the sink is designed in such a way that the water splashes out and gets your legs damp! The towel warming rack didn’t work but we were told it’s a health & safety concern? The phone wasn’t plugged in and the tv didn’t seem to work either. Stayed 2 nights, one was enough.
Pro’s: Decent sized hotel room, with good location, close to train stations and the airport. Staff were accommodating when we needed anything. There was access to a pool and hot tub via the gym (full waiver had to be signed before use). The hotel does have AC although when we arrived, the room was almost 32 degrees! Fortunately it cooled down while we went for dinner. Con’s: Not the greatest lighting - fairly dim and touchscreen buttons to use, some of which didn’t seem to work. The bathroom fan was wildly noisy and tied to the bathroom light so was on whenever the light was. There was a dripping noise at one point and the sink is designed in such a way that the water splashes out and gets your legs damp! The towel warming rack didn’t work but we were told it’s a health & safety concern? The phone wasn’t plugged in and the tv didn’t seem to work either. Stayed 2 nights, one was enough.
6
Jutta
19 Aug 2025
·
Stayed 4 nights
Dinning option sin the neighborhood were limited. Cute coffeeshop nearby good for breakfast or just coffee. The room design was dated but the bedding was clean and comfy. We did not get the TV to work, not the safe and the mini fridge did not seem to be connected to power.
Dinning option sin the neighborhood were limited. Cute coffeeshop nearby good for breakfast or just coffee. The room design was dated but the bedding was clean and comfy. We did not get the TV to work, not the safe and the mini fridge did not seem to be connected to power.
6
Audrey
9 Jul 2025
·
Stayed 2 nights
I would not rate this hotel as 4 stars. The room was very small, bathroom had one towel and half used toilet paper roll and lotion. The towel warmer was all rusted and there was a gross stain on the carpet. Also, we had no electricity for 2 hours as charging our phones tripped the circuit in the room. They did eventually fix it but that should not have happened
I would not rate this hotel as 4 stars. The room was very small, bathroom had one towel and half used toilet paper roll and lotion. The towel warmer was all rusted and there was a gross stain on the carpet. Also, we had no electricity for 2 hours as charging our phones tripped the circuit in the room. They did eventually fix it but that should not have happened
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and helpful. However, problem resolution can be uneven, with reports of a lockout taking over 30 minutes, an extra fee for early check-in, and limited overnight staffing.
Related guest reviews
10
Faiz Ali
15 May 2025
·
Stayed 1 night
I would give this hotel 5* for their service and hospitality.
I would give this hotel 5* for their service and hospitality.
10
rebecca
6 Nov 2025
·
Stayed 2 nights
Loved the room. Clean. Air conditioning worked well. Staff was friendly. Easy check in
Loved the room. Clean. Air conditioning worked well. Staff was friendly. Easy check in
4
Thom
29 Aug 2025
·
Stayed 1 night
I was locked out of my room, leading me to miss an important meeting. It took over 30 minutes to resolve and I ended up needing to move rooms. The staff did everything they could but it seems that they should have been prepared and able to override a broken electronic lock.
I was locked out of my room, leading me to miss an important meeting. It took over 30 minutes to resolve and I ended up needing to move rooms. The staff did everything they could but it seems that they should have been prepared and able to override a broken electronic lock.
8
Mitjon
7 Aug 2024
·
Stayed 5 nights
The staff and the manager named Jatin were the reason we decided to stay. Jatin was the nicest and most welcoming person ever! Def recommend this place because of the great people working there even though the facility is a little outdated.
The staff and the manager named Jatin were the reason we decided to stay. Jatin was the nicest and most welcoming person ever! Def recommend this place because of the great people working there even though the facility is a little outdated.
10
Deborah
30 May 2024
·
Stayed 16 nights
Friendly and approachable staff. Happy to deal with any query. The staff, location and quiet rooms, made it a very pleasant stay.
Friendly and approachable staff. Happy to deal with any query. The staff, location and quiet rooms, made it a very pleasant stay.
6
Emma
25 Jul 2025
·
Stayed 1 night
Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.
Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.
10
Sharika
15 Oct 2025
·
Stayed 1 night
I had a very pleasant stay, staff were super friendly and I felt at ease.
I had a very pleasant stay, staff were super friendly and I felt at ease.
10
Ben
4 Jul 2024
·
Stayed 1 night
Staff were friendly and helpful. Local shops, plenty of parking near by if you can't fit in their car park. Room was clean, lovely shower and really comfy bed. To top it off complimentary use of the swimming pool, sauna and steam room! Honestly couldn't have asked for anything more.
Staff were friendly and helpful. Local shops, plenty of parking near by if you can't fit in their car park. Room was clean, lovely shower and really comfy bed. To top it off complimentary use of the swimming pool, sauna and steam room! Honestly couldn't have asked for anything more.
10
nicolaas
26 Sept 2024
·
Stayed 1 night
Staff were fantastic and was a great location to stop after a long flight
Staff were fantastic and was a great location to stop after a long flight
2
Abdullah
24 Sept 2024
·
Stayed 2 nights
This hotel is terrible the air conditioning stop working many times the elevator stopped working There is only one staff covering during night time and he cannot assist the customer because he cannot leave the front desk I will never come back to this facility
This hotel is terrible the air conditioning stop working many times the elevator stopped working There is only one staff covering during night time and he cannot assist the customer because he cannot leave the front desk I will never come back to this facility
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AI-generated summary based on recent guest reviews
Location
Very convenient for the Tube and Heathrow, with shops and markets nearby. A few guests felt the surrounding area was not appealing or comfortable late at night.
Related guest reviews
10
BigH
21 Sept 2024
·
Stayed 1 night
Fit for purpose for the night. In the middle of town. Convenient
Fit for purpose for the night. In the middle of town. Convenient
8
Wayne
28 Apr 2025
·
Stayed 2 nights
Great location with tube about an 2 min walk , shops and cafes very close by too and spa /pool / gym . Comfy beds /generally clean / modern idea but a little shabby . Staff all polite and helpful
Great location with tube about an 2 min walk , shops and cafes very close by too and spa /pool / gym . Comfy beds /generally clean / modern idea but a little shabby . Staff all polite and helpful
6
Marquitta
19 Aug 2025
·
Stayed 2 nights
I didn't too much care for the area
I didn't too much care for the area
6
Kari
24 Mar 2025
·
Stayed 1 night
While close to the underground station I didn't feel comfortable to walk the short distance at night with my luggage. The room was clean except for the old carpet. The wifi wasn't working and the air conditioning was difficult to control. We were only staying one night before an early flight and the bed/bathroom were clean.
While close to the underground station I didn't feel comfortable to walk the short distance at night with my luggage. The room was clean except for the old carpet. The wifi wasn't working and the air conditioning was difficult to control. We were only staying one night before an early flight and the bed/bathroom were clean.
8
Kelly
29 Oct 2025
·
Stayed 2 nights
Staff was very nice. Location was convenient for the tube, and there was a fantastic variety of food options from all over the world at the market nearby.
Staff was very nice. Location was convenient for the tube, and there was a fantastic variety of food options from all over the world at the market nearby.
8
Joseph
11 Jul 2024
·
Stayed 5 nights
I would stay there again. Room size was adequate, room was clean, staff were friendly and helpful. I ate in their restaurant, and there were plenty of quick bites and shops in the neighbourhood. A short walk to the tube, and a short ride to Heathrow. My advice is to get a professional (not an Uncle!) to attend to the fixtures which were off their screws, lamp shades, stiff door bolt, etc. The fridge used to be for a mini-bar. Now that is no longer a mini bar, please remove the holders for the individual bottles etc. so that the small fridge space is more useful. You should provide small soaps etc instead of the all-purpose dispensers. A translucent curtain and not just the thick one. Also, it would be good to have a good overall light for the room, instead of just table lamps.
I would stay there again. Room size was adequate, room was clean, staff were friendly and helpful. I ate in their restaurant, and there were plenty of quick bites and shops in the neighbourhood. A short walk to the tube, and a short ride to Heathrow. My advice is to get a professional (not an Uncle!) to attend to the fixtures which were off their screws, lamp shades, stiff door bolt, etc. The fridge used to be for a mini-bar. Now that is no longer a mini bar, please remove the holders for the individual bottles etc. so that the small fridge space is more useful. You should provide small soaps etc instead of the all-purpose dispensers. A translucent curtain and not just the thick one. Also, it would be good to have a good overall light for the room, instead of just table lamps.
8
JESUS ANTONIOJOSE LOPEZ
4 Dec 2024
·
Stayed 4 nights
The hotel is 4 minutes away (walk) from a Tube station, take in consideration is a 40 min ride to central London, the room was ok, clean, smell a bit moist but not a huge deal, the room was cleaned well on a daily basis. The staff was very nice and provided a good service, the area is not the most glamorous but if you are going to use this hotel as a place to stay while enjoying the day in London this will do for a very decent price. I would stay here again with no issues
The hotel is 4 minutes away (walk) from a Tube station, take in consideration is a 40 min ride to central London, the room was ok, clean, smell a bit moist but not a huge deal, the room was cleaned well on a daily basis. The staff was very nice and provided a good service, the area is not the most glamorous but if you are going to use this hotel as a place to stay while enjoying the day in London this will do for a very decent price. I would stay here again with no issues
4
Peter
11 Nov 2024
·
Stayed 1 night
Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains
Very limited parking at the hotel, not in a particularly nice part of town and the room we were given absolutely stank of drains
10
RUSS
10 Feb 2025
·
Stayed 1 night
Very convenient to Heathrow for a budget friendly overnight stay. Was very clean and comfortable.
Very convenient to Heathrow for a budget friendly overnight stay. Was very clean and comfortable.
2
Adely
6 Nov 2024
·
Stayed 1 night
First of all. The amenities presented to be part of this hotel are actually the Gold's Gym where you would have to have a membership to access them. Second, in order to check into the hotel, I had to go through the Indian restaurant downstairs. I arrived at 8pm to LHR, and instead of the 1--15 minute drive that was spoken about, it took almost 25mins. When I was dropped off, there was no clear entrance to the hotel, and while outside, I noticed how unsafe it appeared. Groups of people were hanging out across the street on the corner and it felt extremely unsafe, especially for my girlfriend. Won't be staying here again.
First of all. The amenities presented to be part of this hotel are actually the Gold's Gym where you would have to have a membership to access them. Second, in order to check into the hotel, I had to go through the Indian restaurant downstairs. I arrived at 8pm to LHR, and instead of the 1--15 minute drive that was spoken about, it took almost 25mins. When I was dropped off, there was no clear entrance to the hotel, and while outside, I noticed how unsafe it appeared. Groups of people were hanging out across the street on the corner and it felt extremely unsafe, especially for my girlfriend. Won't be staying here again.
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AI-generated summary based on recent guest reviews
Dining
The on-site Asian restaurant earned praise from several guests, but others disliked the food. Breakfast is not included and reportedly starts late (around 9–10am), which does not suit early departures.
Related guest reviews
2
Sharmilee
21 Apr 2025
·
Stayed 2 nights
4 stars? More like a bad joke – this place doesn’t even deserve one. Let’s start with the parking – or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but you’re also competing with gym-goers. Great planning, right? We booked a superior twin room – not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities. As for the restaurant – laughable. It doesn’t even open until 10 AM, so forget about any kind of early breakfast. And don’t expect a full English – not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude. In the room, there were no glasses for water. Tea and coffee were there, but no stirrers – how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, “We don’t provide that.” Seriously? I don’t know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.
4 stars? More like a bad joke – this place doesn’t even deserve one. Let’s start with the parking – or lack of it. When I booked, there was no mention that the parking is tiny and shared with a gym. So not only do hotel guests fight for a spot, but you’re also competing with gym-goers. Great planning, right? We booked a superior twin room – not sure what was "superior" about it. The room was like a sauna, with no ventilation at all. When we complained at 10 PM, we were told to move rooms. Seriously? The night before a wedding? We had everything laid out and packed, and were forced to repack and move because of their poor facilities. As for the restaurant – laughable. It doesn’t even open until 10 AM, so forget about any kind of early breakfast. And don’t expect a full English – not even an attempt. The food we did try was just overloaded with chilli. Apparently, that's their one flavor. Oh, and the staff? Unhelpful and full of attitude. In the room, there were no glasses for water. Tea and coffee were there, but no stirrers – how are we meant to mix anything, with our fingers? When I ordered food from outside and asked for cutlery, I was told, “We don’t provide that.” Seriously? I don’t know who handed them 4 stars, but they need to get their eyesight checked. This place was a total disappointment from start to finish. Never again.
2
stephen
27 Mar 2025
·
Stayed 1 night
Experience was poor, Breakfast is not served until 09-00 and that far to late to allow for breakfast and leaving for appointments. My kettle was not working, asked for replacement nothing came. Shower ran cold. Gym was a bonus for me, however, so over crowded that i was unable to train. disappointing experience.
Experience was poor, Breakfast is not served until 09-00 and that far to late to allow for breakfast and leaving for appointments. My kettle was not working, asked for replacement nothing came. Shower ran cold. Gym was a bonus for me, however, so over crowded that i was unable to train. disappointing experience.
10
Parminder
2 Sept 2024
·
Stayed 1 night
Excellent service from the moment we walked in. We dined in the restaurant, the food was delicious. Would definitely book again. Thank You
Excellent service from the moment we walked in. We dined in the restaurant, the food was delicious. Would definitely book again. Thank You
10
Roderick
25 Oct 2025
·
Stayed 4 nights
Need free contintal breakfast. There was no free breakfast.
Need free contintal breakfast. There was no free breakfast.
8
Ian
19 Mar 2025
·
Stayed 1 night
Unsure why previous reviews were negative. I found the stay comfortable and enjoyable with free access to the onsite spa and pool. The restaurant features exclusively Asian cuisine and was excellent. Only drawback is there is no breakfast service before 9:00am. Very good value for money
Unsure why previous reviews were negative. I found the stay comfortable and enjoyable with free access to the onsite spa and pool. The restaurant features exclusively Asian cuisine and was excellent. Only drawback is there is no breakfast service before 9:00am. Very good value for money
10
Heather
16 May 2024
·
Stayed 1 night
Had a quick overnight before my flight. service was excellent, so nice and close to the tube for heathrow. Had an excellent meal in the restaurant. I will book again
Had a quick overnight before my flight. service was excellent, so nice and close to the tube for heathrow. Had an excellent meal in the restaurant. I will book again
8
Jarvey
8 Nov 2024
·
Stayed 1 night
The staff was very nice and helpful. The property however is not as it seems in the pictures. The rooms are needing some fixes and the pictures online are should I say outdated compared to what we actually saw in the roo Itself mood lighting didn’t work air conditioning had issues clean but looked rundown. Staff was in restaurant was very nice also.
The staff was very nice and helpful. The property however is not as it seems in the pictures. The rooms are needing some fixes and the pictures online are should I say outdated compared to what we actually saw in the roo Itself mood lighting didn’t work air conditioning had issues clean but looked rundown. Staff was in restaurant was very nice also.
6
Jutta
19 Aug 2025
·
Stayed 4 nights
Dinning option sin the neighborhood were limited. Cute coffeeshop nearby good for breakfast or just coffee. The room design was dated but the bedding was clean and comfy. We did not get the TV to work, not the safe and the mini fridge did not seem to be connected to power.
Dinning option sin the neighborhood were limited. Cute coffeeshop nearby good for breakfast or just coffee. The room design was dated but the bedding was clean and comfy. We did not get the TV to work, not the safe and the mini fridge did not seem to be connected to power.
8
Richard
7 Jul 2024
·
Stayed 1 night
Generally a good hotel. Nice rooms but the winner for me is the attached pool and gym. Friendly and helpful staff. Great restaurant attached. Will continue to stay here
Generally a good hotel. Nice rooms but the winner for me is the attached pool and gym. Friendly and helpful staff. Great restaurant attached. Will continue to stay here
8
Yunsheng
3 Jul 2024
·
Stayed 1 night
Staffs are nice, room is clean but no tooth brush, no body lotion, hair shampoo and conditioner,dinning not much choices
Staffs are nice, room is clean but no tooth brush, no body lotion, hair shampoo and conditioner,dinning not much choices
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AI-generated summary based on recent guest reviews
10
M
4 weeks ago
·
Stayed 2 nights
A great hotel with really friendly staff definitely recommend this hotel
A great hotel with really friendly staff definitely recommend this hotel
2
Jacqueline
2 Aug 2026
·
Stayed 2 nights
this isn’t a 4 star hotel. The hotel was really dirty and housekeeping did not make room as requested reception said they couldn’t do anything about it I ended up doing it myself. Never going back there. Parking was charged although when I dd the booking there was no mention of paid parking. Never again.
this isn’t a 4 star hotel. The hotel was really dirty and housekeeping did not make room as requested reception said they couldn’t do anything about it I ended up doing it myself. Never going back there. Parking was charged although when I dd the booking there was no mention of paid parking. Never again.
2
Francesca
1 Aug 2026
·
Stayed 4 nights
This is not a 4 star hotel. The floors have a weird old musty smell, the rooms are like saunas with no openable windows and the amenities don’t work. Sauna was consistently out of use during our stay and the parking was awful and overpriced. There were never any spaces yet you had to pay 20 pounds anyway. Avoid!
This is not a 4 star hotel. The floors have a weird old musty smell, the rooms are like saunas with no openable windows and the amenities don’t work. Sauna was consistently out of use during our stay and the parking was awful and overpriced. There were never any spaces yet you had to pay 20 pounds anyway. Avoid!
10
M
30 Jul 2026
·
Stayed 3 nights
Great hotel with really helpful staff, great gym and pool centrally located and close to the tube
Great hotel with really helpful staff, great gym and pool centrally located and close to the tube
8
M
24 Jul 2026
·
Stayed 3 nights
Great staff always happy and helpful. Rooms are small but nice - hot and miss on what works or if you get a to remote but a great place
Great staff always happy and helpful. Rooms are small but nice - hot and miss on what works or if you get a to remote but a great place
Property policies
Check-in
Check-out
From 14:00 to 23:59
Before 11:00
FAQs about The Continental Hotel and Spa, Heathrow
Is parking available at the property?
Yes, parking is available on-site, but it is limited and subject to charges of GBP 20 per night. Guests are advised to contact the property in advance to reserve parking.
What type of breakfast is offered and what are the serving hours?
English breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 9.99 per person.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee of GBP 10, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available for ease of access.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Hounslow, within a 10-minute drive of the Thames River and Twickenham Stadium. It is approximately 9 km from Heathrow Airport and 8.1 km from Kensington High Street.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests, with access from 6:30 AM to 8:00 PM. The hotel also features an outdoor heated pool.
What are the policies for guests staying with children?
Children aged 2 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Cribs and rollaway beds are available upon request, but guests must contact the property in advance to reserve them. A fee of GBP 25 per night applies for rollaway beds.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: 160.5500461730957USD
- 2026-09-06: 69.86001494064331USD
- 2026-09-07: 79.52159992523194USD
- 2026-09-08: 94.02993787994384USD
- 2026-09-09: 92.94882539672851USD
- 2026-09-10: 79.47699476470947USD
- 2026-09-11: 101.01776070709228USD
- 2026-09-12: 75.2389994506836USD
- 2026-09-13: 65.09992924804688USD
- 2026-09-14: 76.72342800292968USD
- 2026-09-15: 89.66033341827392USD
- 2026-09-16: 89.66033341827392USD
- 2026-09-17: 77.0272020828247USD
- 2026-09-18: 115.64338879089355USD
- 2026-09-19: 128.63359179077148USD
- 2026-09-20: 65.09220707931519USD
- 2026-09-21: 78.98039241638183USD
- 2026-09-22: 89.66033341827392USD
- 2026-09-23: 89.66033341827392USD
- 2026-09-24: 76.72342800292968USD
- 2026-09-25: 116.1310240310669USD
- 2026-09-26: 70.0625147491455USD
- 2026-09-27: 65.09220707931519USD
- 2026-09-28: 76.72342800292968USD
- 2026-09-29: 91.39502580718994USD
- 2026-09-30: 89.66033341827392USD
- 2026-10-01: 76.72342800292968USD
- 2026-10-02: 118.99286064910889USD
- 2026-10-03: 128.38310643463134USD
- 2026-10-04: 71.55001799163819USD
- 2026-10-05: 71.59929721298218USD
- 2026-10-06: 84.18446958312988USD
- 2026-10-07: 84.45093092346191USD
- 2026-10-08: 75.76149299468995USD
- 2026-10-09: 115.64338879089355USD
- 2026-10-10: 131.03710462493896USD
- 2026-10-11: 71.59929721298218USD
- 2026-10-12: 71.59929721298218USD
- 2026-10-13: 84.45093092346191USD
- 2026-10-14: 84.45093092346191USD
- 2026-10-15: 76.72342800292968USD
- 2026-10-16: 115.64338879089355USD
- 2026-10-17: 128.63359179077148USD
- 2026-10-18: 71.59929721298218USD
- 2026-10-19: 73.28602620620727USD
- 2026-10-20: 85.91116068878173USD
- 2026-10-21: 84.45093092346191USD
- 2026-10-22: 81.51842959442139USD
- 2026-10-23: 121.44967992858886USD
- 2026-10-24: 128.63359179077148USD
- 2026-10-25: 71.59929721298218USD
- 2026-10-26: 71.59929721298218USD
- 2026-10-27: 84.45093092346191USD
- 2026-10-28: 84.45093092346191USD
- 2026-10-29: 78.15968050079346USD
- 2026-10-30: 115.64338879089355USD
- 2026-10-31: 128.63359179077148USD
- 2026-11-01: 72.83036951675415USD
- 2026-11-02: 71.59929721298218USD
- 2026-11-03: 84.45093092346191USD
- 2026-11-04: 79.55062783660888USD
- 2026-11-05: 67.38381270751952USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50 per accommodation, per day
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Pool access available from 6:30 AM to 8:00 PM.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
- Fee for English breakfast: approximately GBP 9.99 per person
- Self parking fee: GBP 20 per night
- Early check-in fee: GBP 10 (subject to availability)
- Late check-out fee: GBP 10 (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
- Facilities fee: GBP 5 per person, per night and includes use of: sauna; hot tub; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Housekeeping
Services
Dry cleaning
Housekeeping
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Packed lunches
Family room
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi