Hotel Betmanowska Main Square Residence Adults Only

Unfortunately the elevator was broken the entire 3 night stay and we we

Beautiful hotel, great breakfast. Jacuzzi room is a must after long days of walking and sight seeing. We had a center view, which is amazing cathedral view. One minus is parking, the closest one is 10 minutes walk and there is no way to drive and drop your luggage. So please pay attention. Otherwise park and walk.

Lovely hotel, friendly and helpful staff, great breakfast, and superb location right on the main square. We used the airport transfer service and it was amazing. Driver was waiting for us at arrivals, very professional and friendly. Same on return journey to airport. Well worth it! The staff were waiting to welcome us when we arrived and took our luggage which was in our rooms when we returned (we arrived early). We had 3 rooms booked, 2 of which were with views onto the square so I would recommend booking the junior suites as it really made it special. The square was so pretty with the snow! Would definitely recommend this hotel 10/10

Great location, right on main square, facing Cathedral and Cloth Hall. Totally renovated. Our room has a big jacuzzi. Breakfast buffet hot food is made to order. We really enjoyed our stay.

Brilliant Hotel, local is great. Staff are friendly. The whole hotel is spotless. A drink on arrival was a lovely touch. Nothing is too much trouble. They can arrange everything trip for you and collect you from the airport. Highly recommend

Very clean. Comfortable bed. Good showers and fluffy towels. Good choice for breakfast. Great location. Pillows very lumpy and need renewed. I would have given 5stars except that the lift was out of order. Reception staff advied this

The staff was wonderful, the breakfast buffet was very good, the room was spacious and clean..with a hot tub! The location was excellent. The airport transport was worth the added charge.

Das große Appartement im 4.Stock zum Marktplatz ist über 2 Etagen mit viel Glas und ist in einem der beiden Schlafzimmer rundherum verspiegelt. Man kann vom jeweiligen Schlafzimmer ins Bad schauen. Die Toilette hat Milchglas. Klima funktioniert top. Kostenfreie alkoholfreie Getränke werden täglich nachgefüllt. Nur ein Schrank für Kleidung im Flur. Whirlpool und Sauna. Auf dem schwarzen Teppich sind ein paar Flecke. Ansonsten sehr sauber. 3 Badezimmer ( in einem hat man Privatsphäre) Tolles Frühstück mit Omelett und Crêpes nach Wunsch. Lachs, Sekt und sogar diverse Schnäpse stehen beim Frühstück kostenlos zur Verfügung. Der Frühstücksraum könnte schöner sein. Bei gutem Wetter frühstückt man auf dem Marktplatz mit tollem Blick.

Clean, quiet, comfortable beds - a pillow menu 😀 Prosecco on ice welcome gift. A selection of free non-alcoholic drinks in the fridge, including milk for coffee. Fancy shower with all kinds of jets. Black out blinds. Fantastic breakfast with made to order eggs, omelettes, etc. Great coffee and even a selection of alcohol on the buffet. The only negative is absolutely no parking! It took us a long time to find a paid lot that was a 10 minute walk away, dragging our luggage. For those driving - look for the Best Western in Old Town it has paid parking and likely the closest you can get.

Clean room and very spacious but only heat was from radiator in bathroom, not a problem for us but maybe when it gets colder will be for next guest. Lovely touches to room like bottle of prosecco and stocked fridge with milk, water and juice. Staff were very helpful and friendly. Breakfast was buffet style and plenty to choose from and also a hot choice of food made to order. Overall we have had a lovely stay and would definitely recommend to anyone considering a main location right on the square.

The room had no ventilation, bad smell and mould in the shower.

Rooms were dirty

Great room , spotlessly clean, great staff and was even given a free room upgrade to the penthouse. The location is amazing and I would highly recommend this hotel.

Property was spotlessly clean, friendly helpful staff, breakfast had great selection, transport to and from the airport was great and I think reasonably priced. Great location to be in the heart of things. If/ when we go back will definitely stay again.

Det var møkkete på rommet og badekaret på rommet hadde brune flekker på nakkestøtter. Det luktet sterkt kloakk på badet. Frokosten var god.

Very clean room . The stall were so polite and helpful. Great location 👌

What a fabulous hotel. Central to all attractions. Great welcome with lovely staff and a bottle of complimentary Prosecco. Lift to upper floors. Room spotless and a good size - more like a small suite (room 107). Free soft drinks replenished daily and the breakfast buffet was well stocked with hot food cooked to order. Bed comfortable and air con easy to use. Would recommend and return.

2 night stay, staff were so helpful, nothing was too much trouble. Breakfast was amazing, room was spotless, superb shower. A lovely, totally unexpected, touch was a bottle of Prosecco in the fridge and a free mini-bar. We would 100% stay here again.

Clean, comfortable room, hot tub needed the jets cleaning Lovely helpful staff Nice breakfast with lots of choice

Friendly, welcoming staff. Spotlessly clean. Free breakfast. Fabulous central location right on Main Square. Would highly recommend and will definitely return.

Betmanowska Review. Before booking, as always, we chose our hotel by review score (9.4 exceptional) and star rating 4**** We chose a Deluxe room with a jetted tub. Firstly, the welcome was very warm, we couldn't fault the reception. We were given room number 309 , on entering the room we were greated by a musty/smoky smell (which you shouldn't have in a non smoking room), also the paintwork and furnishings were tired to say the least ! There were several plug in air fresheners that did little to disguise the smell. Later that evening which turned out to be a particularly cold one , my wife decided to fill the hot tub, as soon as the jets were turned on the water was filled with sediment and detritus, the smell in the room was overwhelming! We had to open the window to clear the air , we didn't use the hot tub, and decided on a shower instead, the shower leaks onto the bathroom floor. We also had a problem with the bed, which was well past it's best ! There were big indents on either side making it impossible to lie together. We travel extensively, and very rarely feel the need to complain. We hope this helps people in their property choices. Please see attached photos. The good points are , very well situated and very friendly helpfully staff. We wouldn't stay at the Betmanowska again, in our opinion, it is at best 3 star and can't understand how it came by a 9.4 review score.

Super central, clean, windows well insulated, but not all noises can be removed

Beautiful modern room. Double jacuzzi bath in room. Bottle of Prosecco on arrival, mini fridge restocked daily. We loved looking over the square and opening the windows and listening to the square noise. Staff were all very accommodating and found us an adapter to plug when we had forgotten ours. They were all very friendly. Nice breakfast provided. Hotel is in the perfect location we shall stay here again.

We stayed in the penthouse and it was enourmous. You can tell the place needs a little refresh, but it was still a clean and safe hotel. The AC for our needs was not very good, and we couldn’t get the temperature to where we felt comfortable. The location is great, and the hotel room had a very modern feel. It was a good stay overall. The hotel staff at check in was very nice.

Room and staff very good. shower in the room needed to be in a bigger cubicle as force of water too powerful and couldn’t open second door as would have flooded the bathroom which then made it difficult to get in shower. Breakfast selection very good but maybe a bowl of fresh fruit would be an option

Excellent room which faced the main square. I was nervous it would be loud but it was completely sound proofed. Staff were friendly, arranged an airport pick up and gave restaurant recommendations and helpful advice. Breakfast was a buffet and then hot options made to order like pancakes and omelettes. Great walking distance to the main square and to the tram to get round. Would recommend the hotel 10/10 and will stay again if I visit Poland

Hotel an sich ganz schön und Mega zentral, Mitarbeiter freundlich. Das Zimmer ok bis auf das Fenster. Das Zimmer war in Richtung Hinterhof und aufgrund dessen war das Fenster aus einer Art Mosaikglas, wodurch man nicht nur raus gucken konnte sondern welches sich nicht einmal öffnen ließ. Hat sich angefühlt wie im Keller. Schrecklich! Aufgrund dessen war es keine 4 Sterne wert!

The hotel itself was fine but it’s right on the main square and the noise from the people gathering every night playing music and partying all night was unbearable

Fabulous room overlooking the main square. Great location but a pity the jacuzzi needed cleaning before we could use it. Excellent breakfast and staff. Would stay again without a doubt!

Room on small side but adequate, No windows that can be opened and opaque so unable to see out. But it is all about the location and it's perfect right on the square. Enjoyed stay breakfast good.

Perfect location and very friendly staff

Lovely hotel, friendly and helpful staff, great breakfast, and superb location right on the main square. We used the airport transfer service and it was amazing. Driver was waiting for us at arrivals, very professional and friendly. Same on return journey to airport. Well worth it! The staff were waiting to welcome us when we arrived and took our luggage which was in our rooms when we returned (we arrived early). We had 3 rooms booked, 2 of which were with views onto the square so I would recommend booking the junior suites as it really made it special. The square was so pretty with the snow! Would definitely recommend this hotel 10/10

I Hope this review attracts attention from owner of this Hotel .Check in was the worst experience in my life rudeness arrogance and lack of respect and knowledge of staff was below any level so if you want avoid unprofessional check in find another place

Brilliant Hotel, local is great. Staff are friendly. The whole hotel is spotless. A drink on arrival was a lovely touch. Nothing is too much trouble. They can arrange everything trip for you and collect you from the airport. Highly recommend

Breakfast was awful and most of breakfast staff rude! Room was very tired, with lamps with wear and tear! The lady who booked us in on day of arrival was lovely and friendly! Car pick up and drop off service excellent!

This hotel is stunning and conveniently located, with tons of things to do. The staff went above and beyond to make my stay convenient and memorable. When one of my excursions got moved and I had to miss breakfast, they even arranged to have an amazing lunch packed for me to make up for it. I wholeheartedly recommend!

What a fabulous hotel. Central to all attractions. Great welcome with lovely staff and a bottle of complimentary Prosecco. Lift to upper floors. Room spotless and a good size - more like a small suite (room 107). Free soft drinks replenished daily and the breakfast buffet was well stocked with hot food cooked to order. Bed comfortable and air con easy to use. Would recommend and return.

Room 202 (Felix) has a great view to the square. Room was great, nice size and staff friendly. For example I asked for decaf coffee pods at reception and they couldn’t have been more helpful.

Det første man møder, er et virkelig professionelt personale, der gør hvad de kan for at du føler dig værdsat som gæst. Rengøringen af vores værelse, var der ikke noget at sætte en finger på. Hver dag når vi kom hjem stod det snorlige. Vi ankom til en flaske Cava, som stod på køl på bordet, som velkomstgave. Og da vi tog afsted, stod der en flaske hvidvin i afskedsgave dagen før. Virkelig en flot gestus. De mindste problemer der opstod under opholdet, blev løst hurtigt og effektivt. Vi ville aldrig betænke os ved at benytte deres hotel, næste gang vi aflægger Kraków et visit.

Property was wonderful, Lovely welcome bottle of wine. Nothing was to much trouble. Huge breakfast selection. Staff were all friendly and helpful.

The room was right on the main square. Noisy at night.

Right on the Square and in easy reach of everything from restaurants shops rail station and trams A lovely bijou hotel clean and quite but in the centre of everything

Perfect location over looking the main square and all the restaurants. The hotel was very clean with a brilliant restaurant. The breakfast was very good with many choices. The room was quiet at night. Never saw any beggars or street sellers.

Location is excellent. Next door restaurant’s food was very good too. Parking was hard. Find a close parking lot is important.

Parking was and drop off to hotel was difgicult

Brilliant hotel, no complaints. The breakfast food each day was amazing and you really couldn’t beat the location directly on the square.

The hotel itself was fine but it’s right on the main square and the noise from the people gathering every night playing music and partying all night was unbearable

What a fabulous hotel. Central to all attractions. Great welcome with lovely staff and a bottle of complimentary Prosecco. Lift to upper floors. Room spotless and a good size - more like a small suite (room 107). Free soft drinks replenished daily and the breakfast buffet was well stocked with hot food cooked to order. Bed comfortable and air con easy to use. Would recommend and return.

Great location

Absolutely amazing location right in the heart of Old Town Krakow. 10-12 minute walk from Krakow Train Station as well

Tiny quilts on bed Air con - unreliable Dangerous steps where a colleague fell Very poor cooked items at breakfast Poor bread Huge spa Bath which dominated the room Bedside table lamp not reliable. Reported but not mended Window difficult to open - almost impossible Lack of fresh fruit at breakfast Great view overlooking the square

The free breakfast is of a really good quaulity with food to suit all tastes.

Breakfast was awful and most of breakfast staff rude! Room was very tired, with lamps with wear and tear! The lady who booked us in on day of arrival was lovely and friendly! Car pick up and drop off service excellent!

Staff were friendly and helpful. Breakfast was lovely, hot to order and buffet plentiful and fresh. Room was amazing but couple of repair issues that needed addressing, however, still great vfm. Location was excellent. We will definitely return.

What a fabulous hotel. Central to all attractions. Great welcome with lovely staff and a bottle of complimentary Prosecco. Lift to upper floors. Room spotless and a good size - more like a small suite (room 107). Free soft drinks replenished daily and the breakfast buffet was well stocked with hot food cooked to order. Bed comfortable and air con easy to use. Would recommend and return.

Excellent hotel, breakfast was superb with cooked to order hot food and good quality continental options. The coffee was very good. The room was clean warm and the bed very comfortable. Shower excellent though the seal on the door not very good so water soaked the floor. Only a minor niggle.

Chambre et personnel super ! Le petit déjeuner et vraiment de mauvaise qualité et le service également.

Great location well positioned good value for money good amenities and comfortable room breakfast was basic

The staff was wonderful, the breakfast buffet was very good, the room was spacious and clean..with a hot tub! The location was excellent. The airport transport was worth the added charge.

perfect location, a bit lower standard than a few years ago, not very welcoming staff, girls at the breakfast area were chatting using vulgar words - not professional, old, used grey towels - time for change guys.