Name: Holiday Inn Express & Suites New Martinsville by IHG
Address: 1202 N. State Route 2, New Martinsville, West Virginia, United States of America, New Martinsville, West Virginia, US
Price range: US$125–US$269 per night
Rating: 9.08

What guests think

At Holiday Inn Express & Suites New Martinsville by IHG, travelers consistently praise clean, comfortable rooms and friendly, helpful staff, with many enjoying the complimentary breakfast, while recurring drawbacks include pool or hot tub issues and a pitted parking lot.

Guests also find the location convenient for getting around the area. A few reported downsides such as occasional overbooking or credit card policy frustrations, and isolated maintenance or odor issues. Overall, expect a comfortable, practical stay with amenities that are best when fully operational.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The hotel has an indoor pool and hot tub, though multiple guests reported closures or very cold water, while others enjoyed them when available. Several reviews also note potholes and worn asphalt in the parking lot.

Related guest reviews

10

Marcia

2 Feb 2025

·

Stayed 1 night

All good. Suite was excellent. Place beautiful. Hot tub awesome.

8

Thomas

7 Mar 2025

·

Stayed 1 night

Very nice hotel and free breakfast. Room was very nice. Drawbacks price for a small town with other hotel options and indoor hot tub and pool were ice cold and when mention to front desk they said a sign was supposed to be up indicating the problem. Still a nice, comfortable, and relaxing stay.

10

James

29 Oct 2025

·

Stayed 1 night

Love the awesome hot tub and indoor pool. Very clean and taken care of

10

Sarah

6 Nov 2024

·

Stayed 6 nights

Traveling with children having 24 hour pool access was very nice

8

Theresa

21 Feb 2023

·

Stayed 1 night

Our stay was pretty standard. The room was clean and comfortable. We chose Holiday Inn Express because it had complimentary breakfast and an indoor pool. Unfortunately the hot tub was out of service. The breakfast as very limiting for anyone looking to watch what they ate. There was no fruit at all, nor was there any yogurt. The "scrambled" eggs look like they had been whipped into sponges. My breakfast consisted of 2 boiled eggs and bacon. I was very disappointed. The staff commented that. Some times some items were very hard to get in. My thought is, there is a grocery store near by, it should be used in just such cases. Customers pay more to come to you expecting these amenities. While checking in, I was asked for a separate credit card for "incidentals". I gave the second card and asked what would have happened if I didn't have one after driving 5 .5 hours. I was simply told that this was a new policy since I had used Hotels.com. They didn't know what would have been done had I not had the credit card. That is just poor business. Who comes to Paden City, WV and holds a rager in their hotel room, it's not like at a resort beach town with unruly partiers. Besides, I'm 61 and can assure you that there was no need for a CC for "incidentals".

10

Lisa

25 Jul 2022

·

Stayed 1 night

Everything about this hotel was perfect! Front desk staff were extremely helpful with providing other ideas of what to do in the area. Room was spacious and beds were heavenly. You could even do your own laundry with their machines

10

Vera

18 Jul 2023

·

Stayed 2 nights

Clean and neat around the building. Parking lot had a lot of holes.

8

David

4 Jan 2023

·

Stayed 1 night

Clean. Pool out of order and no pancakes for breakfast. Service was good and beds were very comfortable!

8

Benjamin

6 Jul 2025

·

Stayed 2 nights

Overall, the hotel was nice, updated, and pretty clean. The location was ok, although they do need to repave the asphalt in the larking lot. The lobby and rooms, however, had a bit of a dirty smell, as though they hadn't been been deoderized in a while.

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Cleanliness

Rooms and common areas are generally clean, with many guests praising overall tidiness. A few noted issues such as odors or bathroom mold.

Related guest reviews

10

Scott

29 Jan 2025

·

Stayed 1 night

The room was clean and comfortable and the staff was friendly and efficient.

10

Glenna

7 Dec 2025

·

Stayed 2 nights

The breakfast food was hot and very good. Good variety. Our room was clean and comfortable. Any time we asked for more towels or supplies, they were supplied cheerfully and expeditiously. Will stay there again when in New Martinsville.

10

Jennifer

19 Nov 2023

·

Stayed 1 night

Everything was fantastic! Our room was very clean. Staff were very friendly! Breakfast was wonderful!

10

Belinda

23 Sept 2025

·

Stayed 1 night

Our room was clean and served the purpose of a clean place to sleep in this area. The Breakfast was delicious. Staff was friendly.

10

Wayne

18 Jul 2022

·

Stayed 3 nights

Check-in was smooth. The clerk was very friendly and helpful. The hotel was very clean; the rooms were nice, and the beds were comfortable. The breakfast was good, and different choices were available each morning. We stayed three nights because we were in the area for a funeral and related events. We would definitely stay here again.

10

Jason

12 Dec 2022

·

Stayed 1 night

Nothing just a good clean hotel

2

Thomas

2 Oct 2024

·

Stayed 1 night

Stay was horrible mold on shower caulking and no hot water

8

Benjamin

6 Jul 2025

·

Stayed 2 nights

Overall, the hotel was nice, updated, and pretty clean. The location was ok, although they do need to repave the asphalt in the larking lot. The lobby and rooms, however, had a bit of a dirty smell, as though they hadn't been been deoderized in a while.

10

Tiffany

1 Oct 2023

·

Stayed 2 nights

Amazing place! Clean and the staff was courteous and helpful

10

Krystal

8 Feb 2025

·

Stayed 1 night

The staff were friendly and polite. Check in was easy. The rooms were large and clean.

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Rooms

Rooms are generally spacious and comfortable, with many compliments on the beds.

Related guest reviews

10

Kayla

23 Mar 2023

·

Stayed 1 night

We LOVED the bed. So comfortable and the staff was very kind from check in to check out!

10

Judi

1 Jun 2024

·

Stayed 1 night

The beds were extremely comfortable

10

Nicholas

17 Apr 2023

·

Stayed 2 nights

Nice hotel They have coffe out all day, sometimes cookies, and the breakfast is good. The rooms are nice and pretty large too

10

Christopher

24 Apr 2023

·

Stayed 2 nights

Beds was comfortable

8

Thomas

7 Mar 2025

·

Stayed 1 night

Very nice hotel and free breakfast. Room was very nice. Drawbacks price for a small town with other hotel options and indoor hot tub and pool were ice cold and when mention to front desk they said a sign was supposed to be up indicating the problem. Still a nice, comfortable, and relaxing stay.

10

Wayne

18 Jul 2022

·

Stayed 3 nights

Check-in was smooth. The clerk was very friendly and helpful. The hotel was very clean; the rooms were nice, and the beds were comfortable. The breakfast was good, and different choices were available each morning. We stayed three nights because we were in the area for a funeral and related events. We would definitely stay here again.

8

Theresa

21 Feb 2023

·

Stayed 1 night

Our stay was pretty standard. The room was clean and comfortable. We chose Holiday Inn Express because it had complimentary breakfast and an indoor pool. Unfortunately the hot tub was out of service. The breakfast as very limiting for anyone looking to watch what they ate. There was no fruit at all, nor was there any yogurt. The "scrambled" eggs look like they had been whipped into sponges. My breakfast consisted of 2 boiled eggs and bacon. I was very disappointed. The staff commented that. Some times some items were very hard to get in. My thought is, there is a grocery store near by, it should be used in just such cases. Customers pay more to come to you expecting these amenities. While checking in, I was asked for a separate credit card for "incidentals". I gave the second card and asked what would have happened if I didn't have one after driving 5 .5 hours. I was simply told that this was a new policy since I had used Hotels.com. They didn't know what would have been done had I not had the credit card. That is just poor business. Who comes to Paden City, WV and holds a rager in their hotel room, it's not like at a resort beach town with unruly partiers. Besides, I'm 61 and can assure you that there was no need for a CC for "incidentals".

10

Lisa

25 Jul 2022

·

Stayed 1 night

Everything about this hotel was perfect! Front desk staff were extremely helpful with providing other ideas of what to do in the area. Room was spacious and beds were heavenly. You could even do your own laundry with their machines

8

Benjamin

6 Jul 2025

·

Stayed 2 nights

Overall, the hotel was nice, updated, and pretty clean. The location was ok, although they do need to repave the asphalt in the larking lot. The lobby and rooms, however, had a bit of a dirty smell, as though they hadn't been been deoderized in a while.

10

Krystal

8 Feb 2025

·

Stayed 1 night

The staff were friendly and polite. Check in was easy. The rooms were large and clean.

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Service

Staff are widely described as friendly, helpful, and efficient, with smooth check ins noted. A few guests reported issues such as overbooking or confusion about an additional credit card for incidentals.

Related guest reviews

10

Nina

21 May 2025

·

Stayed 2 nights

We loved it. Staff extremely nice

10

Scott

29 Jan 2025

·

Stayed 1 night

The room was clean and comfortable and the staff was friendly and efficient.

10

Glenna

7 Dec 2025

·

Stayed 2 nights

The breakfast food was hot and very good. Good variety. Our room was clean and comfortable. Any time we asked for more towels or supplies, they were supplied cheerfully and expeditiously. Will stay there again when in New Martinsville.

10

Wayne

18 Jul 2022

·

Stayed 3 nights

Check-in was smooth. The clerk was very friendly and helpful. The hotel was very clean; the rooms were nice, and the beds were comfortable. The breakfast was good, and different choices were available each morning. We stayed three nights because we were in the area for a funeral and related events. We would definitely stay here again.

8

Theresa

21 Feb 2023

·

Stayed 1 night

Our stay was pretty standard. The room was clean and comfortable. We chose Holiday Inn Express because it had complimentary breakfast and an indoor pool. Unfortunately the hot tub was out of service. The breakfast as very limiting for anyone looking to watch what they ate. There was no fruit at all, nor was there any yogurt. The "scrambled" eggs look like they had been whipped into sponges. My breakfast consisted of 2 boiled eggs and bacon. I was very disappointed. The staff commented that. Some times some items were very hard to get in. My thought is, there is a grocery store near by, it should be used in just such cases. Customers pay more to come to you expecting these amenities. While checking in, I was asked for a separate credit card for "incidentals". I gave the second card and asked what would have happened if I didn't have one after driving 5 .5 hours. I was simply told that this was a new policy since I had used Hotels.com. They didn't know what would have been done had I not had the credit card. That is just poor business. Who comes to Paden City, WV and holds a rager in their hotel room, it's not like at a resort beach town with unruly partiers. Besides, I'm 61 and can assure you that there was no need for a CC for "incidentals".

10

Lisa

25 Jul 2022

·

Stayed 1 night

Everything about this hotel was perfect! Front desk staff were extremely helpful with providing other ideas of what to do in the area. Room was spacious and beds were heavenly. You could even do your own laundry with their machines

6

Gail

5 Jul 2024

·

Stayed 2 nights

Holiday Inn overbooked for the weekend. Room not available on arrival. The hotel comped me a room at a Microtel a mile down the road.

8

Laura

5 Jul 2025

·

Stayed 2 nights

The staff was really nice. I will come back.

10

Krystal

8 Feb 2025

·

Stayed 1 night

The staff were friendly and polite. Check in was easy. The rooms were large and clean.

10

Laura

2 Jun 2025

·

Stayed 2 nights

It was great! The staff were very friendly!

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Location

Location is generally considered convenient for getting around the area.

Related guest reviews

10

Randolph

22 Aug 2022

·

Stayed 1 night

It was very nice. Loved the location, staff and the guests.

8

Benjamin

6 Jul 2025

·

Stayed 2 nights

Overall, the hotel was nice, updated, and pretty clean. The location was ok, although they do need to repave the asphalt in the larking lot. The lobby and rooms, however, had a bit of a dirty smell, as though they hadn't been been deoderized in a while.

8

Cara

27 Oct 2025

·

Stayed 2 nights

It was a nice, safe place to stay. There were food options nearby and close to the highway.

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Dining

Breakfast is often described as hot and good, but several reviews noted limited or missing items, and at times the timing did not suit early departures.

Related guest reviews

10

Glenna

7 Dec 2025

·

Stayed 2 nights

The breakfast food was hot and very good. Good variety. Our room was clean and comfortable. Any time we asked for more towels or supplies, they were supplied cheerfully and expeditiously. Will stay there again when in New Martinsville.

10

Nicholas

17 Apr 2023

·

Stayed 2 nights

Nice hotel They have coffe out all day, sometimes cookies, and the breakfast is good. The rooms are nice and pretty large too

8

Thomas

7 Mar 2025

·

Stayed 1 night

Very nice hotel and free breakfast. Room was very nice. Drawbacks price for a small town with other hotel options and indoor hot tub and pool were ice cold and when mention to front desk they said a sign was supposed to be up indicating the problem. Still a nice, comfortable, and relaxing stay.

10

Jennifer

19 Nov 2023

·

Stayed 1 night

Everything was fantastic! Our room was very clean. Staff were very friendly! Breakfast was wonderful!

10

Belinda

23 Sept 2025

·

Stayed 1 night

Our room was clean and served the purpose of a clean place to sleep in this area. The Breakfast was delicious. Staff was friendly.

10

Lynn

28 Dec 2024

·

Stayed 1 night

Great place to stay. Breakfast is late for me as I stay for work and leave at 6am

10

Wayne

18 Jul 2022

·

Stayed 3 nights

Check-in was smooth. The clerk was very friendly and helpful. The hotel was very clean; the rooms were nice, and the beds were comfortable. The breakfast was good, and different choices were available each morning. We stayed three nights because we were in the area for a funeral and related events. We would definitely stay here again.

8

Theresa

21 Feb 2023

·

Stayed 1 night

Our stay was pretty standard. The room was clean and comfortable. We chose Holiday Inn Express because it had complimentary breakfast and an indoor pool. Unfortunately the hot tub was out of service. The breakfast as very limiting for anyone looking to watch what they ate. There was no fruit at all, nor was there any yogurt. The "scrambled" eggs look like they had been whipped into sponges. My breakfast consisted of 2 boiled eggs and bacon. I was very disappointed. The staff commented that. Some times some items were very hard to get in. My thought is, there is a grocery store near by, it should be used in just such cases. Customers pay more to come to you expecting these amenities. While checking in, I was asked for a separate credit card for "incidentals". I gave the second card and asked what would have happened if I didn't have one after driving 5 .5 hours. I was simply told that this was a new policy since I had used Hotels.com. They didn't know what would have been done had I not had the credit card. That is just poor business. Who comes to Paden City, WV and holds a rager in their hotel room, it's not like at a resort beach town with unruly partiers. Besides, I'm 61 and can assure you that there was no need for a CC for "incidentals".

8

David

4 Jan 2023

·

Stayed 1 night

Clean. Pool out of order and no pancakes for breakfast. Service was good and beds were very comfortable!

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Month	Average price
January	US$131
February	US$125
March	US$143
April	US$139
May	US$143
June	US$148
July	US$141
August	US$125
September	US$169
October	US$157
November	US$156
December	US$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $171
20 $140	21 $202	22 $215	23 $180	24 $180	25 $167	26 $162
27 $125	28 $189	29 $193	30 $206

Su	Mo	Tu	We	Th	Fr	Sa
				1 $158	2 $128	3 $132
4 $158	5 $206	6 $269	7 $206	8 $171	9 $158	10 $171
11 $146	12 $193	13 $206	14 $224	15 $191	16 $140	17 $140
18 $136	19 $228	20 $253	21 $215	22 $181	23 $141	24 $133
25 $161	26 $237	27 $224	28 $220	29 $223	30 $136	31 $136

Holiday Inn Express & Suites New Martinsville by IHG

Prices for Holiday Inn Express & Suites New Martinsville by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility)

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

Guest reviews of Holiday Inn Express & Suites New Martinsville by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites New Martinsville by IHG

Prices for upcoming dates