Is parking available at the property?

Motorcycle parking is available onsite.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately VND 340,000 for adults and VND 170,000 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 14:00 until 23:30, and check-out is at 12:00. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements are not detailed.

What accessibility features does the property offer for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

How is the property located in relation to key landmarks?

The hotel is centrally located in Hanoi, an 8-minute walk from Hai Ba Trung Temple and a 12-minute walk from Hanoi Opera House. It is also 0.7 mi from Vincom Center and 0.8 mi from the National Museum of Vietnamese History.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with operational hours not specified.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for kids to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 1,009,470 per day, and advance request or confirmation is required.

The Ann Hanoi Hotel & Spa - Comfortable Stays in Hanoi

Average nightly price at The Ann Hanoi Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	US$76
February	US$71
March	US$89
April	US$76
May	US$48
June	US$46
July	US$50
August	US$51
September	US$57
October	US$83
November	US$86
December	US$73

What guests think

Across recent reviews of The Ann Hanoi Hotel & Spa, travelers highlight friendly, attentive staff, clean and comfortable rooms, and appreciated spa and rooftop pool facilities, with several guests noting smooth check-in/out and helpful assistance with arrivals, transport, and needs.

It is not right in the Old Quarter, and some guests walked farther for restaurants, though a shuttle was available in at least one stay. The spa earns repeated praise, while the rooftop pool is small and tends to be shaded in the afternoon. A few stays reported renovation or exterior construction noise, mixed experiences with breakfast value and gluten handling, and occasional room temperature issues (no heating or inactive air-conditioning). A solid choice for a comfortable, mid-range stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Spa consistently praised; the rooftop pool is appreciated but small and often shaded later in the day.

Related guest reviews

10

FELIX

1 Oct 2024

·

Stayed 1 night

Nice staff. Spa is convenient.

10

Linda

13 Oct 2025

·

Stayed 1 night

Beautiful hotel. Lovely rooftop pool and spa. please consider carrying more menu options for people with celiac disease that are prepared to reduce cross contamination of gluten

10

Peter Baltzer

7 Aug 2024

·

Stayed 2 nights

Vi fik et fint og rummeligt værelse. Sengens madras er lidt til den hårde side, men stadig konfortabel. Aircondition fungerede perfekt. Værelset fremstod rent og velholdt, med undtagelse af afløbet i brusekabinen, der stoppede ret hurtigt til. Pool på taget er ikke særlig stor og der er kun plads til 6 liggende gæster, men den fungerer til en hurtig dukkert. Morgenmaden var rigtig god og der var et fint udvalg af mad, frugt plus de søde sager. Beliggenheden fungerede godt i en fredelig gade. Personalet er meget venligt og hjælpsomt

Translate

10

Anthony

16 Aug 2025

·

Stayed 2 nights

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.

10

kulvinder

3 Oct 2024

·

Stayed 4 nights

The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.

10

Linda

15 Oct 2025

·

Stayed 1 night

Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.

10

Peter

3 Dec 2023

·

Stayed 1 night

Good value for money with a very nice spa. Extremely helpful and attentive service.

10

Zahraa

24 Jan 2025

·

Stayed 2 nights

A nice and clean hotel with a great spa!

8

Ömer

26 Nov 2025

·

Stayed 4 nights

Sehr tolle und saubere Unterkunft mit freundlichen Mitarbeitern die versuchen auf alle Wünsche einzugehen. Es gibt kaum etwas zu bemängeln. Lediglich ist das Hotel nicht für Gäste geeignet die sich über den Tag hinaus am Pool sonnen möchten, da die Lage nur vormittags Sonne bietet und der Poolbereich am Nachmittag komplett im Schatten liegt.

Translate

10

David

14 Nov 2024

·

Stayed 3 nights

The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean, with only a few isolated issues like dirty room slippers and a clogged shower drain noted.

Related guest reviews

10

Stacy

4 Jan 2025

·

Stayed 9 nights

My family and I have stayed here multiple times and have always had a great experience. It is newly renovated and clean. The staff there are very helpful as well. I recommend this place to all travelers.

10

Peter Baltzer

7 Aug 2024

·

Stayed 2 nights

Vi fik et fint og rummeligt værelse. Sengens madras er lidt til den hårde side, men stadig konfortabel. Aircondition fungerede perfekt. Værelset fremstod rent og velholdt, med undtagelse af afløbet i brusekabinen, der stoppede ret hurtigt til. Pool på taget er ikke særlig stor og der er kun plads til 6 liggende gæster, men den fungerer til en hurtig dukkert. Morgenmaden var rigtig god og der var et fint udvalg af mad, frugt plus de søde sager. Beliggenheden fungerede godt i en fredelig gade. Personalet er meget venligt og hjælpsomt

Translate

8

Kjersti Binh

2 May 2025

·

Stayed 2 nights

Had a wonderful stay at The Ann Hotel. Loved the space in my room, it was clean and almost perfume-free sheets and towels. I did not have the time to visit the pool, but it looked good. The people at the reception was friendly and helpful, and the area was quite. Although it was a 25-30 minute walk from the most busy streets and Hoan Kiem, I think the location was perfect for me. The breakfast was also good :) I had a late check-out for free, and also had my dry cleaning done. Everything was perfect. I would love to stay here the next time I'm in Hanoi.

10

Kenneth

24 Oct 2025

·

Stayed 2 nights

Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊

10

Linda

15 Oct 2025

·

Stayed 1 night

Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.

10

Zahraa

24 Jan 2025

·

Stayed 2 nights

A nice and clean hotel with a great spa!

8

Ömer

26 Nov 2025

·

Stayed 4 nights

Sehr tolle und saubere Unterkunft mit freundlichen Mitarbeitern die versuchen auf alle Wünsche einzugehen. Es gibt kaum etwas zu bemängeln. Lediglich ist das Hotel nicht für Gäste geeignet die sich über den Tag hinaus am Pool sonnen möchten, da die Lage nur vormittags Sonne bietet und der Poolbereich am Nachmittag komplett im Schatten liegt.

Translate

10

Debra

28 Aug 2023

·

Stayed 1 night

Nice hotel undergoing some renovations Safe and clean. Nice staff.

6

Sato

23 Apr 2025

·

Stayed 2 nights

For the foot shoes of room, it’s bad,dirty and recycle is bad.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable for many stays; some reported noise from renovation or nearby work and occasional temperature control problems (inactive A/C or no heating).

Related guest reviews

8

Martin

26 Dec 2025

·

Stayed 7 nights

Mycket bra frukost och bra hjälpsam personal. Ett seriöst hotell med allt man behöver. Min vistelse hade dock lite dålig timing eftersom det pågick ett arbete utanför varav mycket ljud och stomljud påverkade mig

Translate

8

Caroline

14 Sept 2023

·

Stayed 2 nights

First I want to say that it’s a really nice hotel to stay at. It’s beautiful and spacious. The staff is also nice. BUT I don have to say that they are currently doing some renovations and it’s VERY loud. They even start at 8h45 am this morning. Renovation can be inevitable but they should tell us upon arrival. Not even a comment about it. Plus we had the room at the 10th floor as they do the construction at floor 11.. For compensation, they could offer a happy hour or discount at the restaurant.. nope. Nothing. They even make me pay my btl of water as I was checking out en mention that with all the trouble it would have been a minimum. Hopefully it will be finish soon cause otherwise I really like the hotel and I recommend it. Maybe just ask to be put on a lower floor or ask when they are working / or if it’s finish

10

Michael

1 Nov 2023

·

Stayed 1 night

Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.

6

Henry

4 Feb 2024

·

Stayed 1 night

The staff was excellent but we had no air-conditioning so our room was extremely hot. Asked if they could turn the air on and they said they couldn't. Also we could not open the windows.

10

Lawrence

28 Feb 2025

·

Stayed 1 night

Loved the location and the room was wonderful

10

Peter Baltzer

7 Aug 2024

·

Stayed 2 nights

Vi fik et fint og rummeligt værelse. Sengens madras er lidt til den hårde side, men stadig konfortabel. Aircondition fungerede perfekt. Værelset fremstod rent og velholdt, med undtagelse af afløbet i brusekabinen, der stoppede ret hurtigt til. Pool på taget er ikke særlig stor og der er kun plads til 6 liggende gæster, men den fungerer til en hurtig dukkert. Morgenmaden var rigtig god og der var et fint udvalg af mad, frugt plus de søde sager. Beliggenheden fungerede godt i en fredelig gade. Personalet er meget venligt og hjælpsomt

Translate

8

Kjersti Binh

2 May 2025

·

Stayed 2 nights

Had a wonderful stay at The Ann Hotel. Loved the space in my room, it was clean and almost perfume-free sheets and towels. I did not have the time to visit the pool, but it looked good. The people at the reception was friendly and helpful, and the area was quite. Although it was a 25-30 minute walk from the most busy streets and Hoan Kiem, I think the location was perfect for me. The breakfast was also good :) I had a late check-out for free, and also had my dry cleaning done. Everything was perfect. I would love to stay here the next time I'm in Hanoi.

10

Anthony

16 Aug 2025

·

Stayed 2 nights

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.

6

DAE GEUN

28 Feb 2022

·

Stayed 1 night

There was no heating so it was very cold

10

Maria

10 Jan 2024

·

Stayed 1 night

Muy cómodo el hotel

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive, and helpful, with smooth assistance at check-in/out and for local needs. A few lapses occurred, including slow towel delivery, airport transfer coordination, and limited communication about renovations.

Related guest reviews

10

Stacy

4 Jan 2025

·

Stayed 9 nights

My family and I have stayed here multiple times and have always had a great experience. It is newly renovated and clean. The staff there are very helpful as well. I recommend this place to all travelers.

8

Kjersti Binh

2 May 2025

·

Stayed 2 nights

Had a wonderful stay at The Ann Hotel. Loved the space in my room, it was clean and almost perfume-free sheets and towels. I did not have the time to visit the pool, but it looked good. The people at the reception was friendly and helpful, and the area was quite. Although it was a 25-30 minute walk from the most busy streets and Hoan Kiem, I think the location was perfect for me. The breakfast was also good :) I had a late check-out for free, and also had my dry cleaning done. Everything was perfect. I would love to stay here the next time I'm in Hanoi.

10

Anthony

16 Aug 2025

·

Stayed 2 nights

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.

10

kulvinder

3 Oct 2024

·

Stayed 4 nights

The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.

10

Kenneth

24 Oct 2025

·

Stayed 2 nights

Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊

10

Yuji

16 Jul 2025

·

Stayed 1 night

とてもフレンドリーなホテル。朝食が大変美味しい。これまでベトナムで多くのホテルに泊まってますが、ここが1番多く泊まっている。その理由はすべてにおいて高い水準を持っているから。

Translate

10

Peter

3 Dec 2023

·

Stayed 1 night

Good value for money with a very nice spa. Extremely helpful and attentive service.

10

Yuji

12 Jul 2025

·

Stayed 2 nights

とても良い。スタッフの対応、朝食。大変満足。

Translate

10

David

14 Nov 2024

·

Stayed 3 nights

The staff, facilities and dining were all excellent. Attention to the airport transfer on arrival needs to be more professional. Otherwise, we would recommend to anyone.

6

Kevin

10 Feb 2024

·

Stayed 1 night

Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

In a quiet area with basic shops nearby and convenient for sightseeing, but not right in the Old Quarter; some guests walked farther for restaurants and main sights.

Related guest reviews

10

Michael

26 Nov 2024

·

Stayed 1 night

Great hotel in great location

10

Tammy

8 May 2024

·

Stayed 1 night

I like that is was close the old quarter

10

Michael

1 Nov 2023

·

Stayed 1 night

Our room was very nice. The staff very friendly and helpful during checkin, dining and checkout. Professional and curteous throughout our stay. Convenient location for sightseeing.

10

Peter Baltzer

7 Aug 2024

·

Stayed 2 nights

Vi fik et fint og rummeligt værelse. Sengens madras er lidt til den hårde side, men stadig konfortabel. Aircondition fungerede perfekt. Værelset fremstod rent og velholdt, med undtagelse af afløbet i brusekabinen, der stoppede ret hurtigt til. Pool på taget er ikke særlig stor og der er kun plads til 6 liggende gæster, men den fungerer til en hurtig dukkert. Morgenmaden var rigtig god og der var et fint udvalg af mad, frugt plus de søde sager. Beliggenheden fungerede godt i en fredelig gade. Personalet er meget venligt og hjælpsomt

Translate

8

Mai

26 Dec 2022

·

Stayed 19,347 nights

Nice area.

8

Kjersti Binh

2 May 2025

·

Stayed 2 nights

Had a wonderful stay at The Ann Hotel. Loved the space in my room, it was clean and almost perfume-free sheets and towels. I did not have the time to visit the pool, but it looked good. The people at the reception was friendly and helpful, and the area was quite. Although it was a 25-30 minute walk from the most busy streets and Hoan Kiem, I think the location was perfect for me. The breakfast was also good :) I had a late check-out for free, and also had my dry cleaning done. Everything was perfect. I would love to stay here the next time I'm in Hanoi.

8

Alice

5 Mar 2025

·

Stayed 2 nights

The hotel was very good but that is not a choice in the stars. We had to walk several blocks to other restaurants. Across the street is a Circle K convenience store and a coffee shop. We think there was also a coffee or snack place next door. The breakfast buffet in the hotel was quite good.

10

Riyani

25 Mar 2024

·

Stayed 3 nights

The location was great and the hotel was lovely. All the staff were fantastic and made our stay so memorable. Thank you ❤️

10

Sathiaroopan

7 Jan 2025

·

Stayed 4 nights

Friendly staff, location was safe/central and it has basic amenities nearby.

6

Oscar

2 Jan 2024

·

Stayed 3 nights

Bra hotell men inte optimalt läge i stan.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste and variety, but several reviews cite high pricing, average selection at times, and poor handling of gluten-free/celiac needs.

Related guest reviews

10

Linda

13 Oct 2025

·

Stayed 1 night

Beautiful hotel. Lovely rooftop pool and spa. please consider carrying more menu options for people with celiac disease that are prepared to reduce cross contamination of gluten

10

Anthony

16 Aug 2025

·

Stayed 2 nights

A lovely stay for 3 nights… the pool was refreshing given the heat and the aircon in the room was also much appreciated. Breakfast was tasty and the front desk were super helpful given our early arrival and to arrange taxis. We also used the free shuttle into the Old Quarter.

2

Mark

2 Sept 2024

·

Stayed 1 night

Breakfast for 2 was very expensive. Ripoff!! In Hanoi, you can go to a nice restaurant and pay half that or less and get better food.

10

kulvinder

3 Oct 2024

·

Stayed 4 nights

The property and the ameities were in top condition, the staff was very curtious, in a good and quite area, breakfast was awesome.

10

Kenneth

24 Oct 2025

·

Stayed 2 nights

Helpful English speaking staff, a great breakfast with many options, I am gluten free, and a very reasonable rate, with exceptionally clean rooms. I can highly recommend. I visited the12th floor bar 2 nights in a row!😊

10

Yuji

16 Jul 2025

·

Stayed 1 night

とてもフレンドリーなホテル。朝食が大変美味しい。これまでベトナムで多くのホテルに泊まってますが、ここが1番多く泊まっている。その理由はすべてにおいて高い水準を持っているから。

Translate

10

Linda

15 Oct 2025

·

Stayed 1 night

Everything wonderful overall 10/10. Kind friendly staff. Clean building and rooms. Nice spa. We extended our stay 3 days more as we liked it so much. A suggestion: As many Europeans and Americans have Celiac Disease/gluten allergy, please consider reviewing Celiac Food Handling guidelines to avoid cross contamination of gluten free food with crumbs of gluten. It was great that you had a friend egg or omelette station at breakfast but it was next to where waffles or gluten was handled and same person was handling both so our celiac kid was unable to have the eggs. It was nice you had gluten free cake today but it was next to gluten cake that was above it and below it on same serving display. the same serving spoon was used and the gluten free cake had crumbs of gluten on it.

2

Mark

22 Aug 2024

·

Stayed 3 nights

The breakfast is very expensive and terrible! I was charged $27 for breakfast for two people in a city where you can get a very good breakfast for two for less than $10. RIP OFF! DO NOT STAY HERE!

10

Yuji

12 Jul 2025

·

Stayed 2 nights

とても良い。スタッフの対応、朝食。大変満足。

Translate

6

Kevin

10 Feb 2024

·

Stayed 1 night

Outstanding staffing, professional and friendly but it took them more than 40 min to give us the clean towels that we requested. We booked an extra night, previous nights were with the Gate1 tour, and they wouldn't give us the breakfast buffer that we had with Gate 1. We could have booked at another hotel in the Old Qtr that was cheaper ($15 USD) and has better reviews. BTW, the breakfast buffer has fewer selections compared with other hotels that we stayed and the food quality was just average. I gave 3.5 stars mainly due to the outstanding staffing.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $85	3	4 $92	5 $62	6 $71	7 $86
8 $71	9 $86	10 $84	11 $109	12 $86	13 $86	14 $95
15 $86	16 $71	17 $86	18 $95	19 $71	20 $63	21
22 $63	23 $63	24 $71	25 $63	26 $63	27 $69	28 $76
29 $62	30 $62

The Ann Hanoi Hotel & Spa

Prices for The Ann Hanoi Hotel & Spa

Monthly average prices

About this property

Location

Room options

Premium Double Room, City View

Lounge Premium Room with Garden View

City Twin Room, City View

Premium Twin Room, City View

Premium Triple Room, City View

Lounge Premium Room, City View

City Double Room, City View

Guest reviews of The Ann Hanoi Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ann Hanoi Hotel & Spa

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $93	31 $107