Cuttle Bridge Inn Hotel - NEC / Birmingham Airport

A brilliant location, canal side for relaxation.. Sadly no food on asunday noght, however I was sent to a pub 5 mins was that was brilliant... A good sozed room wpth abath amd shpwer woth avirw over the canal and fields...The breakfast was superb, with great choices and friendly chef.. Definitely will stay again.. Thanks

The room was very comfortable and excellent value for money. However, we were charged an extra £10 for parking which was not expected but the room was still very good value.

All was very good, but did feel that our room was in need of a little TLC, unpainted skirting board, minor marks on walls which a touch up with paint would improve.

Satisfied with everything

Unacceptable. Mattresses are completely beyond their end of life. Booked two rooms and both were the same, one mattress literally had a spring coming out of it and poking into the sheet. The other had springs that would jab into your sides and crunched every time you moved. Asked for a second duvet so we could lie on top of it for extra padding, which never arrived. Car parking is extortionate at £10 per night. Many other areas in the room that are shabby a need upgrading, too many to list. Staff in the morning were apologetic and said that new beds are “on order” but didn’t seem to engage with the suggestion to buy mattress toppers for the guests in the meantime. Absolutely not a 3 star stay as advertised on Hotels.com. So for now, avoid!