Is parking available at the hotel?

Yes, the hotel offers covered valet parking for a fee of USD 42 per day, which includes in/out privileges. Onsite parking is also available.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately USD 20.00 to 45 for adults and USD 20 to 45 for children.

Does the hotel allow pets?

Yes, the hotel allows pets with a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. However, specific details about room accessibility features are not mentioned.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Brooklyn, within a 5-minute drive of Barclays Center Brooklyn and Brooklyn Bridge. It is approximately 3.2 miles from Wall Street and 3.5 miles from New York University.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is available for guests to enjoy.

What are the policies for guests staying with children?

Up to 3 children aged 17 years old and younger can stay free per registered adult when occupying the parent's or guardian's room, using existing bedding.

Holiday Inn Brooklyn Downtown Hotel in New York

Average nightly price at Holiday Inn Brooklyn Downtown by IHG by month, last 12 months (USD)
Month	Average price
January	$130
February	$137
March	$163
April	$191
May	$261
June	$266
July	$218
August	$172
September	$333
October	$308
November	$215
December	$280

What guests think

At Holiday Inn Brooklyn Downtown by IHG, travellers praise the convenient Brooklyn location and friendly staff, but many describe dated, worn rooms, inconsistent housekeeping with frequent towel shortages, and facilities like the pool, sauna, elevators, and valet often underperforming.

Cleanliness is inconsistent, with reports of dirty carpets, lingering odors, and worn furnishings balanced by some tidy rooms and comfortable beds. Dining and breakfast are mixed: the attached restaurant earns praise from many, but there are occasional service or billing issues and one report of a temporary closure notice. Overall, this is a practical base if you prioritize location over polish; confirm pool, sauna, and parking details before you go.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, hot tub, sauna and steam room are often reported closed, cold, or in disrepair, with limited hours. Elevators and valet parking draw long waits and confusion; some ice machines also fail.

Related guest reviews

4

Manuel

Aug 18, 2025

·

Stayed 1 night

We were really disappointed with our stay here, especially considering the price (over $400 a night). Right from the start, the staff was not welcoming and we were given the wrong room key and accidentally walked into a room that was already occupied. The hotel itself feels very worn down and in need of updates. The pool area had broken chairs and a constantly wet floor, making it feel neglected. The ice machines on our floor didn’t work, and the lobby had several broken features that gave the whole place a run-down look. What made it more frustrating is that the hotel looks nothing like the photos online. For the price, we expected a much higher standard. Unfortunately, this stay did not meet expectations at all.

4

Anne

Jan 27, 2025

·

Stayed 1 night

We waited over an hour to get our car which made us late for an appointment. They kept saying just a few more minutes. We called for our car as instructed 30 minutes before we needed to leave.

6

adam

Aug 31, 2025

·

Stayed 1 night

Parking was absurd. Valet said I couldn't leave my car, that I had to check on in first. Later when checking out I learned that they parked my car so.eqhere off-site and it took about 45 minutes to retrieve.

6

Karol

Aug 28, 2025

·

Stayed 1 night

The pool area is not open to the patrons all day. It opens in the morning, closes from 5 hours and the reopening at 5:30pm. Staff was 15 minutes late to open. The hot tub was not working. I stepped on medal cover which was off, and the whole exposed. The steam room was not steamy or hot, tiles on the seating area were coming off, them on them as I was walking in, the sauna room as well was not in working conditions.

6

Tonia

Aug 10, 2025

·

Stayed 3 nights

The hotel was nice but the hot tub was cold and when I said something they said they keep it cold in the summer and the steam room and sauna didnt work. The pool was warmer then the hot tub

8

R David

Jun 9, 2025

·

Stayed 1 night

We had booked a parking space but, at check-in, there were so many parked cars, I could hardly find a spot to leave the car. Much worse, it took 55 minutes to retrieve the car at check-put.?We had been told to call 30 minutes before pickup, however when we called we were told the car had been moved offsite to a location that would take much longer to retrieve.!

4

WANDA

Jul 4, 2025

·

Stayed 1 night

I stayed at this hotel for one day, and unfortunately, my experience with the valet service was extremely disappointing. There was only one person handling all the cars, which resulted in a significant delay — it felt like it took forever to retrieve my vehicle. Ultimately, I had to catch an Uber because they couldn’t get my car in time, and I was already running late. I ended up leaving my car at the hotel overnight because they were unable to bring it out when I needed it. Additionally, I never received the welcome message or text needed to access the app to request my car, which added to the frustration. To make matters worse, the valet staff was rude and unhelpful throughout the entire process. This experience was unacceptable and left a very negative impression of the hotel’s service.

6

gelsomina

Aug 15, 2025

·

Stayed 2 nights

Room was fine. Pool was not maintained. Everything seemed to be broken…sauna..ice machines etc.. Our car key was returned bent from the valet. We had used it the night before…

8

Pawel

Jul 20, 2025

·

Stayed 2 nights

Good location, close to subway. Only 2 elevators for entire hotel. Long waiting time for elevator.

4

Laureen

Jan 12, 2025

·

Stayed 1 night

Parking was a joke. Paid for valet and vehicle was taken off site. Took almost an hour to get car. Would not return.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness and housekeeping are inconsistent: multiple reviews cite dirty carpets, odors, hair or dust, and worn linens, plus delays or missing towels. Others mention tidy rooms.

Related guest reviews

6

Skylar

Jul 21, 2025

·

Stayed 1 night

Everything was fine other than the bed being kind of dirty causing me to itch.

4

lee

Aug 9, 2025

·

Stayed 2 nights

While I was there, the elevator was broken so that meant an extensive wait time to get on an elevator to go up the next morning. I left out and came back in. My bed was still not made. I had to ask someone to fix it. And then it was not even fixed. Properly . I had to wait hours for them to bring me towels like literally there was two towels in the room, and I asked for extra towel it took forever for me to get a towel. The coffee maker was filthy. they would not even give me a bottle of water. Definitely a horrible time. you can smell that the carpet needed to be shampooed. The furniture in the room was just so raggedy. I would never go back there again.

6

Stephanie

Sep 10, 2025

·

Stayed 3 nights

Sheets and towels had been replaced and that’s about where the cleaning stopped. Hotel is rundown and filthy—more roadside motel style but in a building in downtown Brooklyn. The walls were stained, the doors were covered in greasy fingerprints, the carpet was dirtier than the New York sidewalk and had a smell. Had to wipe down my nightstand and desk with my own Clorox wipes. Found four different types of hair not belonging to me. To add insult to injury, housekeeping was in the room next to mine gossiping and shouting to the top of their lungs for over an hour at 9am and I had to call twice to have someone deal with them. Maybe more actual cleaning and less socializing. Also remodel or just demolish like the rest of downtown. Would not stay again for free.

6

TRACEY

May 18, 2025

·

Stayed 1 night

Friendly and courteous front desk staff. Hotel conveniently located near several subway stations is a big plus and restaurants too but Housekeeping needs a lot of improvement. Lack of towels, wash cloths, asking for soap, toliet paper the basics should have been covered.

6

Jess

Mar 7, 2025

·

Stayed 1 night

The bathroom and room where not very clean. We were only there one night. I will say that the restaurant was very good and the soap was very nice as well.

6

diesha

Jun 25, 2025

·

Stayed 1 night

The washcloths were terrible. They were actually ripping the Manager had to bring them up to me after I asked twice the shower water pressure was very poor. The service there is poor. It has changed tremendously.

4

Daniella

Jul 9, 2025

·

Stayed 2 nights

no wash cloths, was told they stopped carrying them a few months ago …. gross hair in the bathroom on floor and in shower dirty mirror rat/mouse traps in hallway

4

Tijuana

Aug 5, 2025

·

Stayed 5 nights

Hotel price did not match the facility or condition of hotel. Carpet in the halls and rooms were filthy and smelled. Room was small and needs updating. The front desk did not have change so you had to use your card for any small purchases from the mini mart, which was limited. I was unable to add the breakfast package after booking. If you're looking for one night stay this is fine but I don't think I would book at this location again in the future.

2

Hannah

Nov 20, 2025

·

Stayed 1 night

For that price? The room was terrible. Dust balls in the corner, lights that didn’t work, room was barely lit since only one light actually worked, towels felt like sandpaper - for $260/night I expect a bit more.

4

Lydia

Mar 3, 2025

·

Stayed 1 night

Filthy hallways linens and carpets

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Rooms

Rooms feel dated and worn, with peeling furniture, dim lighting, loose outlets, and noise from hallways, construction or the subway; sizes range from small to adequate. Beds are generally comfortable, and some upper floors have views.

Related guest reviews

8

Nia

Aug 26, 2025

·

Stayed 1 night

The receptionist was extremely nice . I didn’t get her name but super accommodating and the room was clean . Just the blinds were a little old

6

Rebecca

Nov 17, 2025

·

Stayed 1 night

The room was small and the fixtures felt out of date/worn down. We were on a low floor with no view and a rooftop directly outside of the window which did not feel safe or private, kept the curtains closed the whole time, but even those didn’t fit over the AC unit. Felt overpriced given other options in the area.

4

Vanessa

Aug 16, 2025

·

Stayed 1 night

Rooms were in bad condition, carpets were dirty and need replacing, furniture is very worn. Our particularly room was close to the two (slow) elevators that we could hear squeaking throughout the night. Appears like it was decent at one point but has let itself go. Area is very convenient but there are many hotels nearby that I wished we would have booked instead.

6

laine

Nov 7, 2025

·

Stayed 2 nights

Hotel needs to be updated. Several areas were cracked/peeling/damaged including the furnishings and fixtures. Staff was helpful to move me to a different room but it was not much better.

6

Anand A

Jun 25, 2025

·

Stayed 2 nights

Convenient location. Good size room. However, very thin walls and doors with large gaps. Every conversation in the hallway and next door can be heard, especially in the night.

8

Vanessa

Aug 2, 2025

·

Stayed 3 nights

Bed was comfortable. We stayed on the 14th floor. The floor in the bedroom did not seem even, but overall it was a good stay.

8

Kevin

Jun 25, 2025

·

Stayed 2 nights

Good location. Room was nice, comfortable bed, but features were an issue. Desk lamp and ironing board both broken.

8

Betty

Aug 19, 2025

·

Stayed 3 nights

Was a comfortable stay but some of the outlets don’t work.

4

Ayana

Sep 3, 2025

·

Stayed 2 nights

High floor room I was in was too small for the price paid. There was no breakfast and a breakfast package was paid for. I had to lift The microwave and move it to the desk in order to plug it in. The staff was nice.

2

Daniella

Aug 12, 2025

·

Stayed 2 nights

There is a subway line underneath the hotel. Our room rattled and shook every few minutes through the night. The staff acknowledged the problem but they were not able to find a better room, so we checked out after the first night to find a better hotel.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many note friendly, helpful staff, but others report rude interactions, slow responses, missing towels, and issues with deposits or communication.

Related guest reviews

4

Shanesse

Jul 28, 2025

·

Stayed 2 nights

The waiters for the restaurant were very rude. I also asked for my room to be cleaned when I left the room at 12. When I came back after 4, nothing was done. The cleaner eventually came but she also came with a slight attitude. Waiting for her made me late to my dinner. The check in and check out process was nice.

2

Sana

Aug 4, 2025

·

Stayed 4 nights

Manager and some staff was not co operative, though night shift staff was good and the pool instructor was nice , i would not blame all the staff but day manager was the worst experience we had at holiday in , she was extremely rude and not understanding, we had a child with us and she didnt assist at all to get early checkinn though we were paying for it , we had a terrible experience with her , wont recommend anyone at this location unless the lady manager is qualified enough to lead this location

10

Stephanie

Sep 8, 2025

·

Stayed 1 night

I loved the neighborhood, accessibility to transportation, the hotel itself was clean and was a great value for the location and quality. The staff was all very professional and great at helping. I will be back!

4

Folake

Aug 27, 2025

·

Stayed 1 night

Lack of communication between the front desk and cleaning staff. The cleaning staff assumed I’d checked out and removed ALL of my belongings. I still have no word on what happened to my things. No resolution provided and front desk could care less, even though they were the cause of the confusion. I also had to pay a deposit every time I decided to extend my stay. After the 3rd day we moved to the Aloft Hotel for the remainder for our stay in Brooklyn because the Holiday Inn was just poor service all around.

10

Peterson

Sep 16, 2024

·

Stayed 3 nights

I didn’t see my deposit back in my account what happened

4

Donald

Apr 22, 2025

·

Stayed 3 nights

All the plugs were loose or inoperative. The chair and desk were in very bad shape, the reading light would not snap into place to shut off. We had to unplug it from the wall. Our room was quiet and was clean. We were charged $150 on our credit card after checking out for no known reason, no prior notice, or communication. Multiple attempts to contact the property directly have been unsuccessful due to AI. Unless you want to spend an hour on the phone with your bank, I would not take the chance of staying here.

10

Maria Elena

Mar 21, 2025

·

Stayed 2 nights

The location is convenient and accessible to local shops and public transportation. Our room is super clean and bed is comfortable to sleep in. Staff are friendly and welcoming. Lucky, we were able to check in early. I hesitated to ask if there is an available microwave to warm our food but I will do that next time. At night, you can hear a lot of noise but it is manageable.

10

Karlene

Aug 6, 2025

·

Stayed 1 night

The room was perfect for me . Very clean and comfy. Had a lil wet carpet smell , but overall I liked it . I didn’t like the loudness of the other guests rooms when they were closing their doors . They slammed it so hard it literally scared me out my sleep . I didn’t have any good there . Most of all I love love love how the front desk staff greeted me and checked me in . They were all super pleasant , friendly , courteous and helpful . I would stay there again

8

Caroline

Nov 15, 2025

·

Stayed 5 nights

Great location and clean and tidy room, although housekeeping forgot to provide towels on 2 occasions so I had to ring front desk for them.

2

Anthony

Mar 8, 2025

·

Stayed 1 night

Terrible Experience. Parking and the staff being the main problem. Will never stay here again. Front desk is totally disconnected from how your supposed to act in the hospitality business

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AI-generated summary based on recent guest reviews

Location

Widely praised for access to multiple subway lines, Barclays Center, shops and restaurants, making it easy to explore Brooklyn and Manhattan. Some guests mention construction noise.

Related guest reviews

6

Ramachandran

Apr 8, 2025

·

Stayed 3 nights

Only positive is near multiple subway stops.

8

Jamin

Aug 20, 2025

·

Stayed 2 nights

Good location right off the A train from the airport and close to multiple other transit lines.

8

Vanessa

Jul 20, 2025

·

Stayed 1 night

Great proximity to Barclays Center

10

Calvin

Aug 31, 2025

·

Stayed 1 night

Location

8

Vaughn

Jul 25, 2025

·

Stayed 4 nights

location was good for downtown Brooklyn

8

Joseph

Jan 5, 2025

·

Stayed 4 nights

We booked the hotel due to its proximity to the Barclays Centre. The room was quite spacious and the beds were comfortable. The attached restaurant’s food was ok. The area has many subway stations close by. A few homeless people were hanging around, but the area seems relatively safe.

10

Rosemary

Aug 20, 2025

·

Stayed 1 night

Incredible facility in Brooklyn, close to the subway and lots of restaurants too. Loved my stay here and will choose it again!

8

Zahraa

Jun 5, 2025

·

Stayed 1 night

The hotel was good, close to the subway, and near several grocery stores, restaurants, and cafes.

10

Monica

Aug 27, 2025

·

Stayed 5 nights

I stayed for five nights: great location for my visit to the US Open tennis tournament and to go into Manhattan for some touring and a Broadway show. Very close to a subway station that served both directions. Excellent staff, great attached restaurant.

10

Anne

Jul 31, 2025

·

Stayed 1 night

Great location

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Dining

The attached restaurant is generally well liked and breakfast can be good, though some report service or billing confusion, and one review noted a closure notice. Breakfast is diner-style rather than buffet.

Related guest reviews

8

Jane

Aug 25, 2025

·

Stayed 4 nights

The hotel needs remodeling especially the carpet and furniture . Otherwise a good and convenient hotel with excellent breakfast. I would still go back next time i visit NY

2

Mark

Sep 1, 2025

·

Stayed 2 nights

The hotel restaurant had a sign on the front door saying it was shut down by New York City health and human services. That speaks volume for my experience, it was very poor. I regret staying at this hotel. The hotel was very old, the AC made my wife’s very sick every night.

10

Anne

Aug 28, 2025

·

Stayed 3 nights

Great location near subway stop. Clean and comfortable, classy decor. Comfortable beds. Good food in the restaurant. We will stay here again.

10

Carol

Apr 22, 2025

·

Stayed 3 nights

Nice place to stay. The parking was easy. We enjoyed the Grand Canyon Restaurant in the hotel many times.

8

Joseph

Jan 5, 2025

·

Stayed 4 nights

We booked the hotel due to its proximity to the Barclays Centre. The room was quite spacious and the beds were comfortable. The attached restaurant’s food was ok. The area has many subway stations close by. A few homeless people were hanging around, but the area seems relatively safe.

6

Christopher

May 11, 2025

·

Stayed 1 night

Good staff but the property needs updating. Sauna out of order, no towels near pool and some room furnishing way past replacement time. The attached dinner was really nice with a large menu and good people.

6

Christopher

Jun 16, 2025

·

Stayed 8 nights

We stayed at the Holiday Inn Brooklyn Downtown for 8 days. While there were positive aspects, our overall experience wasn’t good enough to return. The good: • Reception and housekeeping were great – friendly, helpful, and professional. • The mini fridge and TV worked well. • The pool looked clean and well-kept, though we didn’t use it. • The bed was comfortable, and the bathroom was in good condition. The not-so-good: • The room looked very worn. The armchair, for example, was in terrible shape (photo attached). • Several power outlets didn’t work – not a dealbreaker, but annoying. • One night we were woken by loud arguing and door slamming in the hallway that lasted over an hour. Nighttime noise happened more than once. • Breakfast is served in the adjacent restaurant. While the food was fine, the manager (Rego) was unhelpful and unfriendly. We’ve reviewed the restaurant separately, but it was one of the reasons we wouldn’t come back. Despite some good service and a decent location, the combination of worn-out rooms and poor management in the restaurant left a negative impression. This hotel needs investment and leadership improvement.

10

Ashley

Sep 18, 2024

·

Stayed 1 night

The girl at the front desk when I checked in was very helpful and allowed me to check in early. Was able to walk to/from Barclays safely. Coffee,food, shopping nearby. Lobby area was cute.

10

Monica

Aug 27, 2025

·

Stayed 5 nights

I stayed for five nights: great location for my visit to the US Open tennis tournament and to go into Manhattan for some touring and a Broadway show. Very close to a subway station that served both directions. Excellent staff, great attached restaurant.

6

JOHN

Apr 26, 2025

·

Stayed 4 nights

As other reviewers have mentioned the Holiday Inn downtown Brooklyn is tired & in need of refurbishment However it’s clean & in a convenient location with a subway station very near that will get you pretty much anywhere you want to be, it’s also handy for a quick transfer from JFK using the airtrain & LIRR with only a short walk from the station, note … if you get the breakfast package it’s not a buffet but the attached south/western / Mexican restaurant provides diner style food from a large menu, the food is very good but as you have to sign the check against your room # they expect a tip against the amount which was $40 for 2 ….. so just be aware that the breakfast is going to cost you something in tips ,also worth mentioning is the ongoing building work right across the road which look to be a lengthy job , they start early & make plenty of noise so avoid front facing rooms ,would I stay again? I would certainly look around as definitely better available but for the convenience if it was cheap maybe

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $284	2 $224	3 $321	4 $293	5 $318	6 $365	7 $365
8 $151	9 $203	10 $268	11 $268	12 $268	13 $365	14 $365
15 $159	16 $189	17 $201	18 $254	19 $268	20 $244	21 $244
22 $163	23 $149	24 $185	25 $208	26 $352	27 $356	28 $332
29 $135	30 $176

Su	Mo	Tu	We	Th	Fr	Sa
		1 $321	2 $320	3 $321	4 $516	5 $463
6 $275	7 $316	8 $321	9 $321	10 $299	11 $489	12 $516
13 $175	14 $185	15 $213	16 $213	17 $230	18 $316	19 $316
20 $170	21 $203	22 $191	23 $244	24 $238	25 $312	26 $316
27 $244	28 $244	29 $244	30 $391	31 $498

Holiday Inn Brooklyn Downtown by IHG

Prices for Holiday Inn Brooklyn Downtown by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 2 Double Beds (Verrazano Bridge View)

Standard Room, 1 King Bed, Accessible (Communications)

Room, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

Room, 1 King Bed, Accessible (Communications, Mobility)

Standard Room, 1 King Bed (Communications, Mobility, Access Tub)

Standard Room, 1 King Bed (High Floor)

Standard Room, 2 Double Beds

Standard Room

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 1 King Bed (Verrazano Bridge View)

Suite, 1 King Bed

Suite, 1 King Bed (Brooklyn Skyline View, Top Floor)

Guest reviews of Holiday Inn Brooklyn Downtown by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Brooklyn Downtown by IHG

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