Name: Hyatt Place Bloomington / Normal
Address: 200 Broadway Avenue, Normal, Illinois, United States of America, Normal, Illinois, US
Price range: $109–$459 per night
Rating: 8.75

What guests think

At Hyatt Place Bloomington / Normal, guests praise the walkable location near ISU, generally friendly staff, and clean, spacious rooms, while recurring downsides include across-the-street parking, inconsistent housekeeping, occasional maintenance issues, and intermittent noise from HVAC or the garage.

Breakfast is frequently rated good to very good, though some report cold items or limited variety, and on-site bar or kitchen service is occasionally unavailable. Facilities draw mixed feedback, with the pool sometimes closed or very cold while the gym earns positive notes. Expect a convenient, campus-centered stay with comfortable rooms and occasional service or maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free garage parking across the street is common and generally easy, though some find the off-site walk inconvenient. Facilities feedback is mixed: the pool is sometimes closed or very cold, the gym is well equipped, and bar/kitchen service can be sporadic.

Related guest reviews

8

Chelsea

Nov 22, 2025

·

Stayed 1 night

The hotel had very friendly, kind staff, a nice breakfast and area to eat, free parking, and was very conveniently located. We were disappointed that the pool was closed for maintenance and the room was only semi-clean. There was dirt/something brown on one of the pillows, the floor was stained, and the area around the trashcan had bits of trash all around the outside. I would stay again if the room hadn’t been so dirty.

10

Heather

May 3, 2025

·

Stayed 1 night

No a fan of parking facility being across the street but overall a good hotel.

8

Timothy

Dec 1, 2024

·

Stayed 1 night

The pool isnt heated at all. It was very very cold. That was kind of the draw for us, so i think people should know this when booking

10

Suzanne

Nov 10, 2025

·

Stayed 1 night

The room is extremely clean, staff is very friendly, free parking with parking garage across the street and breakfast included. The room rates are very reasonable. Second stay and would definitely stay again.

4

Melanie

Jul 1, 2025

·

Stayed 1 night

The only reason I got the room was because of the pool, to hear that it was closed was very disappointing

10

Pamela

Aug 13, 2024

·

Stayed 4 nights

Clean, quiet and updated facility. Their staff is lovely and the gym is well equipped, including a peloton which I love.

10

Gerardo

Sep 23, 2025

·

Stayed 1 night

The staff members were really great. We had a family member in a wheelchair and they were so accommodating. The bed was really really comfortable. The breakfast was very good. I was surprised. The area is very safe and the parking garage is right across the street. I would highly recommend this place as it is cheaper than the Marriott and located right across the street. We also had our dog with us and they were very, very nice to our dog. Staff was wonderful.

8

Nancy

Mar 24, 2024

·

Stayed 1 night

We liked the location, the breakfast was very good. The only downfall was the pool was to cold.

10

Jonathan

Sep 25, 2025

·

Stayed 2 nights

Everything about this hotel was great, from the staff, to the room attendants, to the great complimentary breakfast. Even when the power was out, not the hotels fault, the whole area arpund the university was out, the staff provided ice water and did the best they could to make us comfortable. The room was clean, bathroom was bery clean and spacious. It is very close to the University and we could walk everywhere we needed to go. Parking is right across the street, very accessible. Will definitely stay here whenever we go to ISU.

10

Terry

Dec 29, 2024

·

Stayed 1 night

The only down side to this hotel is parking across the street

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe very clean rooms and public areas, but cleanliness is inconsistent. Recurring issues include stained hallway carpets or furniture and occasional lapses like unclean linens, debris, or minor bathroom grime.

Related guest reviews

6

Andrea

Jun 25, 2024

·

Stayed 3 nights

The evening we checked in, we found hair and crumbs in the sheets. I went to the lobby for an extra set of sheets as it was 9:30pm. When I went up to remake the bed, we then found a pair of men’s underwear in the sheets. Needless to say, we asked for another room. We will never stay there again. I had to resubmit this review to remove the photo of the said underwear. Unfortunate that I cannot attach an image of what my daughter and I were subjected to.

10

Melissa

Sep 18, 2025

·

Stayed 1 night

Nice clean property

10

Daphne

Dec 5, 2025

·

Stayed 3 nights

Friendly staff. Breakfast could have used more variety day to day but was good. Everything was clean

10

Laura

Jul 8, 2025

·

Stayed 2 nights

Overall good. Carpet was dirty and left your feet dirty walking back and forth between bathroom and bed.

10

Melissa

Nov 24, 2024

·

Stayed 1 night

Nice and clean facilities. Staff was super friendly! Only thing that wasn’t great was the shower head - it was a little dirty

6

Zachary

Mar 21, 2024

·

Stayed 1 night

The lobby smelled terrible. It continued all the way up to our floor. Luckily our room didn't have it. Also didnt like that we had to park in a lot accross the street. Since we came in at night time it felt a little sketchy, inconvenient, and not handicap friendly. The staff were great, but you could tell that they were working with a dated facility.

10

Ginny

Nov 29, 2025

·

Stayed 1 night

Our room was clean and comfortable. Staff was friendly, efficient, and helpful.

6

Danielle

Aug 17, 2025

·

Stayed 2 nights

It’s clean however carpets are stained and dirty. Staff is extremely wonderful!!!

2

Sherri

Jun 3, 2024

·

Stayed 1 night

The room had a sofa in it with stains on it. The bathroom had a bug behind the door and there was a couple of bugs on the floor behind the entryway to the room. There was no valet and I had take a cart out to my car and load my luggage on the cart, maneuver it upstairs on the elevator and then return the cart downstairs and then park my car across the street at the Amtrak station. I explained that I had 3 broken ribs but that didn't matter. I asked the desk clerk if there was a pool and she said no even though the next morning I was told by that desk clerk that yes they did have one. Google Maps also doesn't take you to this location, it's at the opposite end of the street. I had to walk to Jimmy John's for a sandwich for supper because there was no food on site. Very disappointed for the price they charge.

8

Karolyn

Nov 11, 2025

·

Stayed 1 night

The hallway carpets were dirty. Spots all over. The carpets need to be cleaned.

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Rooms

Rooms are often spacious, modern, and quiet with comfortable beds, but several reviews cite maintenance and comfort issues. Common complaints include loud HVAC or outside noise, broken blinds or doors, low water pressure, dated or worn furnishings, and the lack of in-room microwaves.

Related guest reviews

6

Debbie

Dec 16, 2025

·

Stayed 1 night

The heater in the room was extremely loud and woke us up throughout the night. The beds were uncomfortable. The parking garage was across the street. Breakfast was not good. For the price, I expected better.

8

William

Jul 17, 2025

·

Stayed 3 nights

Based on the Hotels.com rating of "Wonderful" I had very high expections for this property. I appreciated the free garage parking across the street. However, the room was not exceptional as I would expect of a Hyatt property. The black-out roller shade was broken and stuck in the up position. The free breakfast was nice. And in a pinch, one evening I was hoping for a quick meal, which the Hotel advertised throughout. However, b/c there was no bartender available that afternoon/evening, I was not able to get anything that evening. The local surrounding options were just to my likeing or those that were closed at 8pm???

6

Becki

Jan 19, 2024

·

Stayed 1 night

Stayed here before and had no issues. However this time our room was directly across the street from the parking garage and the loud humming sound coming from it kept us up All night. Room 310.. STAY AWAY.

10

Karen

Aug 16, 2025

·

Stayed 1 night

It was close to ISU. Parking garage is easy and safe. The bed was very comfortable and the room was very spacious.

4

Nancy

Mar 22, 2025

·

Stayed 1 night

We have stayed here in the past and liked it. This time not so much. The refrigerator in our room did not work at all. We had little kids and needed it for their milk, yogurt etc .Called the front front desk and they said they could do nothing for us except let us bring our perishables downstairs. We ended up filling up bags of ice to keep our things cold. Fryer was broken downstairs. No food except pizza or a burger and our toilet seat was wobbly and broken. We'll go across the street next time

8

Jill

Aug 10, 2025

·

Stayed 1 night

We couldn't believe there was no microwave in our room!

10

Jeanne

Nov 25, 2025

·

Stayed 2 nights

It was perfect! Spacious room, friendly staff, delicious breakfast!

10

Sherry

Oct 13, 2025

·

Stayed 1 night

Very nice check in. Friendly service. Quiet room with comfortable bed.

4

Meghan

Nov 11, 2024

·

Stayed 1 night

The shower had low water pressure, and the bed linens were uncomfortable and of poor quality.

2

Steve

Sep 12, 2025

·

Stayed 1 night

The worst place to stay!!! AC ducting was so noisy that I did not sleep 1 hr!! All night long a loud noise and humming was heard keep me awake all night!! DO NOT STAY HERE!!

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Service

Service is often described as friendly, welcoming, and helpful, with several examples of staff going above and beyond. However, multiple reviews mention inconsistent communication and staffing—especially with early check-in policies, parking/shuttle details, bar coverage, and occasional room-type or responsiveness issues.

Related guest reviews

8

Maria

Jul 10, 2025

·

Stayed 1 night

The person who checked us out was not efficient. The place appears to be understaffed.

4

Debra

Sep 2, 2025

·

Stayed 1 night

This is more about a staff member. Upon arrival I ask the desk clerk where I could park. Was told across the street in a parking garage (no problem). I parked the car and seen a sign on how to download the app and enter a zone number and how many days I would be there. Cost was $16.00. Went back to the hotel and told same staff member I needed to have shuttle service in the morning to the airport. Was told I had to schedule 24 hrs in advance. Nothing on website stated this. That was a major perk of me staying there. The car that I parked was not mine. So needless to say I had to get an Uber for $18.00 to the airport. Upon speaking to another staff member I found out that I did not have to pay for the parking garage because the plate number was put into the computer at check in. So in total I paid $34.00 that was completely unnecessary. The parking thing should have been told to me the instant I asked where to park. As for the shuttle I was asking 12 hrs in advance again nothing on the website about a 24 hr notice. Communication is KEY.

10

Charles

Aug 15, 2025

·

Stayed 1 night

The young woman working the front desk during check in was awesome. Super respectful and knowledgeable.

6

Rosemary

May 25, 2025

·

Stayed 1 night

We completed the online check-in and requested an early check-in, and we received an email confirming that the room was available. However, when we arrived around 12:30 PM, we were told that an extra fee was required. Then, the front desk staff asked if we were with the wedding party. When we said we were not, her manager told her that early check-in was not allowed for anyone outside the wedding group. I understand that early check-in is not guaranteed, but my suggestion is to avoid telling guests that it is available when it is not, as this can be misleading. That said, we were glad to be able to store our bags at the front desk until check-in time at 3 PM.

10

Shannan

Jul 9, 2025

·

Stayed 1 night

After my son and I checked out I realized I had left my earrings and ring in the room. I went back to the property and the lady in charge of housekeeping let me back in my room and was searching with me. My son realized that he had grabbed something off the dresser and my jewelry went flying. The employee was on her hands and knees searching with me. She called the maintenance guy and he even moved the furniture. They told me I could look as long as I wanted. We found my earrings but no luck on my ring. Shortly after I left I received a phone call that they had found my ring. I’m so impressed with their customer service and the kindness they showed. I wish I remembered the ladies name that helped me because she was great! I can’t thank her enough!

10

Michelle

Aug 6, 2025

·

Stayed 1 night

The staff was friendly and kind especially at the front desk! I was a little bit late for breakfast but the kitchen staff allowed me to grab a plate before they started to clean up which was much appreciated! Thank you for that. I was happy with the cleanliness of my room. I thought it was a very pretty touch of the room divider or whatever it was in the room that’s in between the sofa and bed that kinda separates the two spaces. I would definitely stay at this location again and recommend it to others.

10

Gerardo

Sep 23, 2025

·

Stayed 1 night

The staff members were really great. We had a family member in a wheelchair and they were so accommodating. The bed was really really comfortable. The breakfast was very good. I was surprised. The area is very safe and the parking garage is right across the street. I would highly recommend this place as it is cheaper than the Marriott and located right across the street. We also had our dog with us and they were very, very nice to our dog. Staff was wonderful.

10

Ginny

Nov 29, 2025

·

Stayed 1 night

Our room was clean and comfortable. Staff was friendly, efficient, and helpful.

10

Judi

Apr 7, 2025

·

Stayed 1 night

Comfortable and clean. My only complaint: I checked in online and it said my room was ready. So I stopped by around 1:30 to drop off my bags and check in. I was told I would have to pay $40 to check in early. Please don’t tell me my room is ready online if you aren’t going to let me check in until 3:00 anyway.

8

Katie

Mar 28, 2025

·

Stayed 1 night

The front staff was super nice. They had a nice breakfast buffet. The bartender was nowhere to be found. The poor front desk staff had to always track them down. That was the only downside. A few guests approached the bar and eventually left because there was never a bartender. We too gave up.

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Location

Exceptionally convenient for ISU and Uptown Normal, with many restaurants, shops, and the train station within easy walking distance; several reviewers felt the area safe. A few mention street or garage noise and navigating the off-site garage at night.

Related guest reviews

10

Rebecca

Jul 20, 2024

·

Stayed 2 nights

This was a great place to both have a quiet space and enjoy the ISU campus-a perfect mix. The room was clean, quiet, and comfortable. The included parking was clutch. All in all, a great value!

10

Melissa

Aug 2, 2025

·

Stayed 1 night

We ate dinner at an amazing Mexican restaurant around the corner, Hacienda Leon, walked back to the hotel, and all was good! Beautiful hotel. Quiet and clean

10

Nicole

Aug 11, 2025

·

Stayed 1 night

Great location to Normal's Downtown area and to my daughter's school

10

Deborah

Sep 26, 2025

·

Stayed 1 night

Great location when visiting ISU. Staff was awesome.

10

victoria

Apr 13, 2023

·

Stayed 1 night

Large, quiet, clean room. The one negative is that parking garage exits through an Amtrak station. Didn’t feel safe late at night, walking through the station and immediate area around the station.

10

Ann

Aug 30, 2025

·

Stayed 1 night

So close to campus and in the adorable uptown Normal area. You absolutely can't go wrong with this hotel. It's gorgeous, the rooms are spacious and the staff are helpful and polite.

10

Wes

Sep 14, 2025

·

Stayed 3 nights

Very nice, clean well kept and close to restaurants.

10

Craig

Nov 14, 2024

·

Stayed 1 night

Room was very clean. Breakfast was hot and tasty. Close proximity to the conference center at ISU.

10

Douglas

May 29, 2024

·

Stayed 1 night

Close to downtown Normal, where I was meeting friends.

10

Patrice

Jul 9, 2025

·

Stayed 1 night

Close to ISU. Choose higher floor the horns from cars woke me up. Other than that amazing hotel.

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Dining

Breakfast is widely praised as hot, filling, and varied, though some guests found items cold or the selection limited at times. On-site bar/kitchen service can be unavailable, but there are walkable dining options nearby and a Starbucks attached.

Related guest reviews

6

Joel

Dec 15, 2025

·

Stayed 2 nights

Nice hotel. A minor complaint. Saturday morning's breakfast items were cold - not even luke warm. Sunday they were all good.

6

Debbie

Dec 16, 2025

·

Stayed 1 night

The heater in the room was extremely loud and woke us up throughout the night. The beds were uncomfortable. The parking garage was across the street. Breakfast was not good. For the price, I expected better.

10

Suzette

Jul 24, 2025

·

Stayed 1 night

Good breakfast, clean rooms, great showers comfortable beds

10

Adam

Apr 7, 2025

·

Stayed 1 night

Would stay again! Rooms are comfortable and clean. Breakfast was great!

10

Sarah

Mar 24, 2024

·

Stayed 1 night

Building was conveniently located by ISU. Food options were ok. Bacon was not labeled but it was not true bacon, maybe turkey bacon. Bacon should have been marked. Yogurt was not marked either, should have been. I was looking for Greek yogurt.

10

Melena

Aug 24, 2025

·

Stayed 3 nights

The property was very clean. Breakfast was filling (buffet style) and employees were kind.

10

Tyler

Aug 25, 2025

·

Stayed 1 night

Everything was clean staff was super friendly and easy to get along with. Breakfast was excellent and was real food and not the normal hotel powdered eggs

8

Katie

Mar 28, 2025

·

Stayed 1 night

The front staff was super nice. They had a nice breakfast buffet. The bartender was nowhere to be found. The poor front desk staff had to always track them down. That was the only downside. A few guests approached the bar and eventually left because there was never a bartender. We too gave up.

8

Jason

Apr 20, 2025

·

Stayed 1 night

I’ve stayed here multiple times over the years and it’s always a lovely stay. The room and staff did not disappoint however the breakfast buffet was underwhelming this time unfortunately with potatoes and French toast sticks being the only option with no protein being provided. I’ll still stay here again and hope this was a one off experience.

10

David

Aug 22, 2025

·

Stayed 1 night

Lovely hotel with a great breakfast buffet. Also, the room’s bathroom has a great bathroom fan.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$144
February	$143
March	$176
April	$179
May	$168
June	$208
July	$143
August	$134
September	$193
October	$190
November	$152
December	$128

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $201	3
4 $109	5 $126	6 $112	7 $109	8 $181	9	10
11 $109	12 $109	13 $201	14 $112	15 $166	16 $451	17 $203
18 $109	19 $186	20 $369	21 $288	22 $109	23 $301	24 $374
25 $109	26 $149	27 $112	28 $133	29 $112	30 $127	31 $149

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $145	18 $459	19
20 $145	21 $165	22 $309	23 $339	24 $132	25 $170	26 $151
27 $109	28	29 $392	30 $109

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (High Floor)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed

Room, Multiple Beds

Room, 1 King Bed with Sofa Bed (Curved Room)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Bloomington / Normal

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Prices for upcoming dates