Name: Holiday Inn - Bloomington - Normal by IHG
Address: 8 Traders Circle, Normal, Illinois, United States of America, Normal, Illinois, US
Price range: $110–$332 per night
Rating: 8.3

What guests think

At Holiday Inn - Bloomington - Normal by IHG, travellers repeatedly praise the convenient highway-and-campus location, friendly staff, and generally clean, comfortable rooms, along with a useful on-site restaurant, lobby bar, and pool within a large atrium-style layout.

Rooms draw repeated comments about very dim bathroom lighting, compact layouts, and some interior-facing rooms where atrium or pool noise carries. Service is widely described as friendly and helpful, but a few guests encountered understaffing, slow responses, or hiccups with special requests and maintenance. Food and breakfast are generally enjoyed, yet breakfast isn’t included for everyone and menus can feel limited, with occasional bar closures or delays. Expect a convenient, amenity-forward stay with some quirks in room design and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests often mention the large atrium with a pool, lobby bar, and on-site restaurant. Some report inconsistent pool hours or atrium noise, plus occasional bar closures or TV setup issues.

Related guest reviews

8

Amber

Apr 1, 2025

·

Stayed 1 night

Property was nice. Was bummed that the pool closed so early esp when we booked that for only that reason during our travels but we made the most of it!!

10

Paula

Jul 30, 2024

·

Stayed 1 night

Wendy in the bar was awesome! Food was good. We enjoyed our stay!!

10

Tonja

Aug 12, 2025

·

Stayed 3 nights

I liked that it was right off the highway easy to find. The staff was nice and friendly very knowledgeable. I really didn't have to go out to eat. They had their own restaurant. But when I did go out everything was close and convenient. The rooms were nice and comfortable and housekeeping was very nice and friendly and came and clean my room for the duration stay I was there. Overall that was a great place to stay.

6

Todd

Sep 15, 2025

·

Stayed 1 night

Jozette hotel on our way home cause they had a bar at the hotel looking to watch Monday Night Football. The barmaid was very friendly and very courteous however, she had no clue what Monday night football is took forever to get the TVs changed. She was overworked and needed a minimum of one additional probably two additional people to keep up with everything did not at all raise an issue because she was trying her best. Couldn’t seem to get a game on the four TVs custom we weren’t happy.

10

Joseph

Jan 24, 2023

·

Stayed 2 nights

I was very impressed with this hotel. The staff was friendly, courteous and helpful. It had a very nice swimming pool. The food in the restaurant was very good. There was a bar in the lobby with a cery nice bartender.

10

Vicki

Apr 6, 2025

·

Stayed 1 night

The property was very spacious, clean, & family friendly. They had great amenities & we especially enjoyed swimming in their pool. The staff were very courteous & helpful. We would definitely enjoy staying there in the future.

10

Levi

Oct 26, 2024

·

Stayed 1 night

Nice bar area.. bar not open 😒

8

Keith

Oct 15, 2024

·

Stayed 1 night

Room was recently updated, many parts of hotel being modernized. Very nice lobby bar and restaurant.

10

Kristen

Sep 29, 2025

·

Stayed 1 night

Awesome staff, I usually never go to the bar when traveling. I did this time. Everything was great.

6

Kathy

Sep 21, 2025

·

Stayed 2 nights

Pleasant front desk and housekeeping was very accommodating. Problem was , there is no ‘closing time’ for the pool. People loud and inconsiderate til 3 am. Rooms with no outside windows and adjacent to the pool suffered no sleep

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Cleanliness

Many reviews call the hotel and rooms very clean. A few cite housekeeping misses or odors, such as hair or sticky bathroom floors and some mustiness.

Related guest reviews

10

Debi

Sep 30, 2025

·

Stayed 2 nights

Very clean all staff friendly food good

8

Douglas

Aug 3, 2025

·

Stayed 2 nights

Property clean. A bit of road noise.

10

Kathy

Sep 21, 2025

·

Stayed 1 night

Nice, clean, and quiet property. Pleasant and helpful staff

10

Lydia

Sep 29, 2025

·

Stayed 1 night

Clean room, decent food, good for the rate it’s set at

10

Linda

Aug 24, 2025

·

Stayed 1 night

Very friendly staff and extremely clean

8

Paula

Apr 8, 2025

·

Stayed 1 night

We stayed only one night and found the hotel and room very clean. We had a king room and the bed was very comfortable but the leisure chair in the room was very small and awkward. It was a padded U -shaped chair that a larger person would likely not fit in. The bathroom was extremely small with very dim lighting and no exhaust fan and a sliding door that slid to cover the bathroom doorway or a small closet. For an overnight stay it was fine but I don't think for a longer stay it would have been. The breakfast buffet was delicious with a lot of warm and cold options and the highlight of our visit.

8

David

Jul 21, 2025

·

Stayed 2 nights

Clean. But bathroom lighting was lacking, room had mustiness to it.

10

Alexis

Dec 15, 2024

·

Stayed 1 night

I bit run down property. It was super clean though. The staff were great. We were even allowed to check-in early. It totally served its purpose.

8

Mary

Dec 8, 2024

·

Stayed 1 night

Floor in bathroom was sticky...appeared that something had been spilled by the toilet. My feet stuck to the floor!

8

Leia

Jun 19, 2025

·

Stayed 1 night

Very nice hotel but the bathroom had hair in the tub and on the tub surround. The bathroom could have been cleaned better

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Rooms

Guests frequently note very dim bathroom and room lighting and compact bathrooms; some rooms face the atrium without exterior windows, leading to noise. There are occasional maintenance issues (AC, TVs, refrigerators) and mixed views on bed comfort.

Related guest reviews

4

Christine

Feb 12, 2024

·

Stayed 1 night

Checked in excited to get in room and watch Superbowl. TV didn’t work. Took 45 min for someone to come and say that no it doesn’t work. Moved to another room, tv was so blurry you couldn’t see properly. Move to third room. Programs are in Spanish. So I miss 1/2 of Superbowl, put off dinner for the hour of moving around rooms. A stay at a cheaper hotel would have been better. Their stuff works and you have a microwave , ice cube tray in fridge, etc. Not here

6

Nicole

Aug 11, 2025

·

Stayed 3 nights

The server at breakfast was very friendly. I hate I didn’t get her name. Just know it’s not continental .My only issues were when I called the desk, it rang for a long time and when someone did answer, I was on hold for forever that I forgot I was on hold. My room had a shower but it didn’t work. Gratefully I’m able to sit in the bath tub as there were no safety rails. Then I wasn’t able to get any sleep the 3 nights I was there because the air conditioning unit was so loud; going on and off every few minutes. The King sized bed and pillows were quite comfy though. Lastly…. No lightening! The bathroom was dark so I had no idea what my makeup would be like until I stepped outside to check it while in my car. The light illuminated from behind the mirror. That was very disappointing.

6

brian

Oct 13, 2025

·

Stayed 1 night

the room didn't have a refrigerator but when I called they sent one up. the AC didn't work in the room and the maintenance person had left so they offered to change our room but we stayed. Staff were very nice. I would stay again.

6

Jeff

Sep 21, 2025

·

Stayed 1 night

Overall hotel was clean. Could use brighter lighting in rooms. Super dark in the room and especially in the bathroom

4

Albert

Mar 9, 2025

·

Stayed 1 night

The refrigerator in the room did not work. Hotel was fully booked and were not able to have someone replace so we had to throw all our left overs out that we brought back. Power went out in the hotel for aout 5 mins. The room faced the lobby and since the bar is in the lobby and the way the hotel is setup room amplifies in the room and was loud all night.

6

Jennifer

Apr 6, 2025

·

Stayed 1 night

Our room overlooked the lobby and restaurant/bar. This was fine, until a large and loud group gathered in the lobby area. They weren't obnoxious, just loud! The location/proximity of our room made it impossible to rest.

8

Paula

Apr 8, 2025

·

Stayed 1 night

We stayed only one night and found the hotel and room very clean. We had a king room and the bed was very comfortable but the leisure chair in the room was very small and awkward. It was a padded U -shaped chair that a larger person would likely not fit in. The bathroom was extremely small with very dim lighting and no exhaust fan and a sliding door that slid to cover the bathroom doorway or a small closet. For an overnight stay it was fine but I don't think for a longer stay it would have been. The breakfast buffet was delicious with a lot of warm and cold options and the highlight of our visit.

6

Lisa

Aug 13, 2025

·

Stayed 1 night

Room very old with no window to outside. Lighting in room very bad and bathroom small and dark. It was clean though which was appreciated.

6

Mike

Dec 19, 2024

·

Stayed 1 night

Room is tiny and probably under sq ft advertised. To get adjoining rooms should have more choices in hotel.

6

Kathy

Sep 21, 2025

·

Stayed 2 nights

Pleasant front desk and housekeeping was very accommodating. Problem was , there is no ‘closing time’ for the pool. People loud and inconsiderate til 3 am. Rooms with no outside windows and adjacent to the pool suffered no sleep

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and efficient, with smooth check-ins. However, some experienced understaffing or slow responses, and occasional problems with special room requests or receipt handling.

Related guest reviews

8

Susan

Sep 18, 2025

·

Stayed 1 night

Compared to the Econolodge, it was much better. The hotel needed more staff. I was happy with this hotel

10

Jennifer

Jul 1, 2023

·

Stayed 1 night

Very nice and clean hotel. Every staff person I spoke with was very friendly and helpful.

10

Marques

May 10, 2025

·

Stayed 2 nights

The hotel was clean and had great access to things. The service was a little slow due to being under staffed

8

Joe

Oct 29, 2025

·

Stayed 1 night

Friendly staff the day I checked in. The gentleman checking out was not so much. When I asked about a copy of my receipt, he stated since I booked with Hotels.com, they would have the receipt and he couldn’t print it.

6

Kristin

Nov 27, 2023

·

Stayed 1 night

I’m not sure if they are understaffed but my husband and I sat in the lobby and watched a gentleman wait for over 20 minutes before someone came to the front desk. Then, when we realized my son left his blanket in the room I messaged the hotel and left a voicemail for the general manager and still have not received a call back. Safe to say I’m not counting on getting the blanket back. Rooms were not well lit and my parents’ room had water all over the bathroom floor upon check in. If you have other options in Normal you may want to look into those. Fortunately ours was a quick trip.

6

Lydia

Aug 6, 2025

·

Stayed 1 night

I made a reservation for my parents for a roll in shower because my mother is in a wheelchair. When they arrived, they were told that a room like this was not available. How do you expect her to take a shower? We booked the specific shower for that reason. They eventually “found” a room with the roll in shower but not after them sitting there a while after a long day of traveling. I would expect better from this established hotel chain but Holiday Inn Express in general has about a 25 % rate with my mom and dads roll in shower rooms of getting it right. Maybe it’s time to find them a different chain……..

10

JENNIFER

May 12, 2024

·

Stayed 1 night

Front desk staff made our 5 room check in a breeze!

10

Sarah

Jun 11, 2025

·

Stayed 4 nights

Sue in Customer Relations was on the ball, as usual! She had my favorite room ready. I spent 2 minutes checking in, as Sue had everything ready for my check in. The lights in my room were on and the AC was on to combat the hot weather. I got free breakfast - great eggs and gravy.

6

Todd

Sep 15, 2025

·

Stayed 1 night

Jozette hotel on our way home cause they had a bar at the hotel looking to watch Monday Night Football. The barmaid was very friendly and very courteous however, she had no clue what Monday night football is took forever to get the TVs changed. She was overworked and needed a minimum of one additional probably two additional people to keep up with everything did not at all raise an issue because she was trying her best. Couldn’t seem to get a game on the four TVs custom we weren’t happy.

10

Patricia

Jul 23, 2023

·

Stayed 1 night

The receptionist was very kind and thoughtful, I had walking disabilities and she put us on the ground floor, the room and the bed was acceptional, we will definitely visit again

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Location

Convenient for highway access, campus visits, and nearby food and shops; easy to find and often felt safe. Some mention road or truck-stop noise, and rates rising during ISU events.

Related guest reviews

10

Roger

Feb 9, 2025

·

Stayed 1 night

Location was right for our travel plans, and the Staff were especially friendly and helpful.

8

Kafi

Aug 19, 2025

·

Stayed 2 nights

The hotel was close to my son's college campus. It was also close to stores and restaurants. The room was clean but the bed was uncommon so I didn't sleep very well.

4

Tom

Oct 9, 2023

·

Stayed 2 nights

Property needs to be have the weeds and brush cleared. No bar available on Saturday 10/7. No facial tissue available. Was advised by housekeeping to go to the front desk and get it myself. Proximity to the new Loves Truck Stop is terrible. Loud semi trucks could be heard all night long. We will not be back.

10

sarah

Oct 13, 2025

·

Stayed 2 nights

Staff were so nice, convenient to the campus!

10

Jennifer

Feb 17, 2025

·

Stayed 1 night

Nice hotel and a very convenient location. We will return. A bit pricey during ISU events.

8

Douglas

Aug 3, 2025

·

Stayed 2 nights

Property clean. A bit of road noise.

10

Heidi

Nov 29, 2025

·

Stayed 1 night

hotel was in the perfect spot close to the highway and food

10

Tonja

Aug 12, 2025

·

Stayed 3 nights

I liked that it was right off the highway easy to find. The staff was nice and friendly very knowledgeable. I really didn't have to go out to eat. They had their own restaurant. But when I did go out everything was close and convenient. The rooms were nice and comfortable and housekeeping was very nice and friendly and came and clean my room for the duration stay I was there. Overall that was a great place to stay.

10

Taryn

Apr 27, 2025

·

Stayed 1 night

Very nice and safe area.

10

Ms M E

Jun 19, 2025

·

Stayed 1 night

Huge spacious lobby, clean room super comfortable bed and friendly staff. I was there for a family visit and would definitely stay there again. (And my 81 year-old Uncle found it really easily from the highway, bonus!)

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and breakfast are generally enjoyed. Breakfast is not complimentary for everyone and can feel limited, with occasional bar closures or delays.

Related guest reviews

10

Debi

Sep 30, 2025

·

Stayed 2 nights

Very clean all staff friendly food good

10

Phillip

Dec 16, 2023

·

Stayed 1 night

It was fabulous for the price! Older but well maintained! The chef even came out to meet us and waitress was friendly & helpful. Nice meal! The front desk was great! They were all truly interested in the customer!

10

Paula

Jul 30, 2024

·

Stayed 1 night

Wendy in the bar was awesome! Food was good. We enjoyed our stay!!

6

Nicole

Aug 11, 2025

·

Stayed 3 nights

The server at breakfast was very friendly. I hate I didn’t get her name. Just know it’s not continental .My only issues were when I called the desk, it rang for a long time and when someone did answer, I was on hold for forever that I forgot I was on hold. My room had a shower but it didn’t work. Gratefully I’m able to sit in the bath tub as there were no safety rails. Then I wasn’t able to get any sleep the 3 nights I was there because the air conditioning unit was so loud; going on and off every few minutes. The King sized bed and pillows were quite comfy though. Lastly…. No lightening! The bathroom was dark so I had no idea what my makeup would be like until I stepped outside to check it while in my car. The light illuminated from behind the mirror. That was very disappointing.

10

Tonja

Aug 12, 2025

·

Stayed 3 nights

I liked that it was right off the highway easy to find. The staff was nice and friendly very knowledgeable. I really didn't have to go out to eat. They had their own restaurant. But when I did go out everything was close and convenient. The rooms were nice and comfortable and housekeeping was very nice and friendly and came and clean my room for the duration stay I was there. Overall that was a great place to stay.

10

Earl

Jun 2, 2023

·

Stayed 1 night

Good comfortable room! Great breakfast!

8

Paula

Apr 8, 2025

·

Stayed 1 night

We stayed only one night and found the hotel and room very clean. We had a king room and the bed was very comfortable but the leisure chair in the room was very small and awkward. It was a padded U -shaped chair that a larger person would likely not fit in. The bathroom was extremely small with very dim lighting and no exhaust fan and a sliding door that slid to cover the bathroom doorway or a small closet. For an overnight stay it was fine but I don't think for a longer stay it would have been. The breakfast buffet was delicious with a lot of warm and cold options and the highlight of our visit.

8

Brian

Aug 7, 2023

·

Stayed 1 night

No breakfast extra cost for it

6

Nicholas

Jan 6, 2025

·

Stayed 2 nights

The room and facility were nice. Quit on the 5th floor. I gave it a 3 because the sheet had a large stain on it, the lighting in the bathroom was poor, there was no microwave or continental breakfast. They did give you a option for a sit down breakfast however.

10

maureen

Sep 28, 2025

·

Stayed 2 nights

Smooth check in, friendly staff and good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$139
March	$132
April	$132
May	$133
June	$170
July	$131
August	$114
September	$161
October	$150
November	$131
December	$111

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $132	18 $248	19 $309
20 $112	21 $114	22 $113	23 $114	24 $113	25 $143	26 $143
27 $112	28 $113	29 $110	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $149	3 $175
4 $123	5 $116	6 $119	7 $164	8	9	10 $136
11 $123	12 $119	13 $120	14 $117	15 $157	16 $245	17 $145
18 $113	19 $123	20 $185	21 $134	22 $134	23 $332	24 $148
25 $116	26 $120	27 $120	28 $120	29 $113	30 $141	31 $145

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed, Roll-In Shower (Communications)

Standard Room, 1 Queen Bed with Sofa Bed

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn - Bloomington - Normal by IHG

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Prices for upcoming dates