Name: Home2 Suites by Hilton Little Rock West
Address: 2710 South Shackleford Road, West Little Rock, Big Rock Township, Little Rock, Arkansas, United States of America, Little Rock, Pulaski County, US
Price range: US$107–US$165 per night
Rating: 8.85

What guests think

At Home2 Suites by Hilton Little Rock West, guests consistently praise the spacious, modern suites with kitchenettes, overall cleanliness, and friendly staff, while noting the convenient West Little Rock location near shopping and dining.

However, several reviews report a strict high-deposit policy for local guests and occasional noise from neighboring rooms. Feedback on amenities is mixed: the indoor pool and breakfast are appreciated by many, but the pool’s cleanliness, limited breakfast variety or replenishment, and minor maintenance issues are recurring concerns. Overall, the property delivers solid comfort for most stays, though travelers should review house rules and recent maintenance notes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor heated pool is available, though several guests reported cloudy or dirty water and some maintenance needs. The property is pet-friendly; parking was sometimes limited and the guest laundry had equipment issues.

Related guest reviews

10

Mike

27 Apr 2025

·

Stayed 1 night

Highlights - great room with kitchen, excellent breakfast and dining area Lowlights - couple of guys getting high in the parking lot by the Chucky Cheese, pool was dirty

8

Noe

13 Oct 2024

·

Stayed 2 nights

I had a good time besides noisy upstairs neighbors but it's kids. What can ya do. Also the washing machines need to be replaced. Half my clothes were wet because they got stuck on a loose door seal

10

James

7 Jan 2025

·

Stayed 6 nights

It was a great experience, my family had a blast in the heated swimming pool.

10

Kathie

12 Sept 2025

·

Stayed 1 night

Pet Friendly spacious clean room

10

James

4 Mar 2025

·

Stayed 2 nights

Indoor pool

8

Tiffany

7 May 2024

·

BEWARE OF THE POOL! The property and rooms were very nice and clean. The beds were very comfortable and even the pull out bed was cozy! Staff was kind and so helpful. BUT…The only reason we chose not to give 5 stars is because the pool was rather disgusting. It was heated and it was salt water however the water was very cloudy and you couldn’t see the bottom. The main reason we booked here was for the pool due to our kids. The kids had goggles and kept diving to the bottom and pulling out trash even used bandaids! While in the pool we kept pulling long hairs off of us and after about the sixth hair that didn’t match any of our hair color we decided it was time to get out. So if you are booking for pool reasons this is not your spot! Not sure if filter was broke or vacuum hadn’t been ran but it was gross.

10

Adam

24 Jun 2023

·

Stayed 1 night

Fantastic location, great heated pool, quiet property

10

melanie

10 Mar 2024

·

Stayed 2 nights

Parking was limited while we were there. Rooms are spacious and newly renovated and clean. Quiet.

8

Zoe

22 Nov 2024

·

Stayed 3 nights

Our toilet ran for some time after flushing and the pool's floor could use some repair. Other than that, the stay was pleasant.

8

Kimberly

22 Apr 2024

·

Stayed 2 nights

Nice hotel with large rooms. Only negative was that the hotel allows dogs so dogs were barking in the early morning hours.

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Cleanliness

Many guests found the hotel and rooms very clean or spotless. Still, several reported issues such as ants or a roach, occasional hair in bathrooms or towels, and a few worn or dirty areas.

Related guest reviews

10

Rashida

3 Sept 2025

·

Stayed 6 nights

The room was pretty clean, but did find hair in the bathroom. There was blood on the elevator knob on the first day. The staff was friendly and efficient.

10

Keashia

3 Nov 2024

·

Stayed 3 nights

Clean, well maintained property. Spacious rooms. Nice indoor pool. Courteous, friendly, professional front end staff, for the most part. Attentive and helpful housekeeping staff. Decent breakfast

2

Alexa

28 Jul 2024

·

Stayed 2 nights

1st room had ants and a weird stale smell. It was on the 1st floor near the pool. I reported it first to Matthew whole I didn't know was the GM. Also reported it to Cynthia who said she would send housekeeping down but they never arrived. I had to complain 3 times before, the only person with customer service, Zoee, offered a solution. Zoee moved me to another room but stated they had nothing else comparable to what I purchased so it would be a downgrade and I would need to request a refund from hotels.com. The manager, Matthew, was unbothered and refused to honor the refund Zoee offered. He stated upon his inspection, there was no smell and no ants. The ants were in the coffee pot container, along the wall of the desk and behind the tv, AND on the tv stand in the bedroom. The 2nd room had hair in the towels and they had the audacity to think I wanted to steal their towels because I asked for new ones to replace those. I’ve stayed here several times over the past 5 years and this is the WORST experience I’ve ever had here. Will not be returning.

4

Amy

10 Oct 2025

·

Stayed 1 night

Just dirty and worn down, room smelled like dog urine and walls were pathetically thin.

8

Erin

20 Apr 2024

·

Stayed 1 night

Clean rooms, nice property

10

Bessie

15 Dec 2025

·

Stayed 2 nights

Wonderful staff and the room was spotless

6

Latasha

11 Apr 2025

·

Stayed 1 night

My room had ants

10

Cameron

31 Jul 2025

·

Stayed 2 nights

I love that the hotel was super clean and cute!

2

Jonathan

3 Nov 2024

·

Stayed 1 night

This hotel has a lot of waivers you need sign if you are local. So many so that they have a $250-$500 deposit you have to sign for before they will give you a key. The loudest hotel Ive booked. 3 hours of sleep because of the upstairs guests. I will say I tried to like this hotel and booked this because it looked like a great place to stay. However the tiny roaches that came out in the morning under the sink and in the bathroom. Well need I say more, BOOK ELSEWHERE

10

Melissa

3 Oct 2025

·

Stayed 1 night

Clean room and friendly staff. All I ask for in a hotel.

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Rooms

Suites are spacious and modern with kitchenettes and comfortable beds; many appreciated the layout and in-room amenities. Some guests noted thin walls and noise from neighbors or upstairs, plus occasional maintenance issues like leaks or worn fixtures.

Related guest reviews

10

Joie

29 Jun 2024

·

Stayed 1 night

Our stay was PHENOMENAL! Loved that we could divide the room and have privacy from our kiddos on the sofa bed!

10

Alison

9 Aug 2025

·

Stayed 1 night

Great hotel..very comfortable beds.

8

Lamont

25 Sept 2024

·

Stayed 2 nights

My family and I stayed in this hotel for 2 days as we were visiting family in the area. We love this location as there are so many shopping options nearby. The area is absolutely beautiful and surrounded by so many trees. All of the staff at this location were so kind and helpful from the moment we stepped into this location to the time we left. The breakfast was really nice and there were some nice options to choose from. The hotel was just like the photos and beautifully decorated. The only complaint that I have is that the hotel needs some updating. There were many things that were in the rooms that need to be fixed. When we first arrived in our room, I could see small items that needed updating. The door to the restroom was scuffed on the bottom, the same door wouldn't shut all of the way, there were marks all over the doors and wall, and none of the doors in the room locked. The next morning as we were getting ready to leave for breakfast, I grabbed my clothes from under the sink only to find them wet. I noticed the sink had a leak and the cabinet under it was wet and breaking. We were given a new room that was larger and near the pool. This room was great with no complaints. So even though the place needs updating, the staff will do their best to accommodate everyone. I would recommend staying here and I would stay with my family again.

10

Christine

19 Oct 2024

·

Stayed 1 night

Home 2 suites never disappoints! Love the spacious rooms with so many amenities for reasonable prices

4

Amy

10 Oct 2025

·

Stayed 1 night

Just dirty and worn down, room smelled like dog urine and walls were pathetically thin.

10

Robert

9 Mar 2023

·

Stayed 3 nights

Love the large room

10

Brian

11 Sept 2024

·

Stayed 1 night

Great hotel. Very clean and great staff. Room was very spacious with a soft bed, sofa, and kitchen with a full-sized fridge, dishes, sink, and dishwasher. Quiet street with a Wal-mart and several restaurants nearby. I would definitely stay here again.

2

Kelly

27 Oct 2024

·

Stayed 3 nights

I stayed here for 3 nights. The insulation is thin and you can hear everything from walking in the hall to in my case a screaming baby 2 of the 3 nights i was staying there. The third night there was a drinking party until 130am. After night 2 i asked to be moved but unfortunately this could not be done as i asked after 12pm.

10

Kathryn R

28 Apr 2025

·

Stayed 1 night

The rooms are large and modern. The hotel staff are friendly and accommodating.

2

Jonathan

3 Nov 2024

·

Stayed 1 night

This hotel has a lot of waivers you need sign if you are local. So many so that they have a $250-$500 deposit you have to sign for before they will give you a key. The loudest hotel Ive booked. 3 hours of sleep because of the upstairs guests. I will say I tried to like this hotel and booked this because it looked like a great place to stay. However the tiny roaches that came out in the morning under the sink and in the bathroom. Well need I say more, BOOK ELSEWHERE

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Service

Staff are frequently described as friendly, welcoming, and helpful, with several standout front-desk experiences. Some guests encountered unfriendly or inattentive service, overbooking or room-change difficulties, and a strict high-deposit policy for local guests.

Related guest reviews

10

Cheryl

10 Nov 2024

·

Stayed 2 nights

Great staff, very friendly. The room was clean with lots of space.

10

beverly

3 Mar 2024

·

Stayed 1 night

Zoee, at the front desk, is knowledgeable, efficient & courteous! She is an asset to your chain!

10

Tara

21 Aug 2024

·

Stayed 1 night

The staff were all friendly, but the lady at the front desk was above and beyond helpful. I will book this hotel again, next time we are in the area, just because of her. Our room was spacious. The property was clean and kept up very well.

8

Carolyn

13 Apr 2025

·

Stayed 1 night

Clean and comfy spaciousness. Older woman at check in and out not friendly. At check in was talking to her coworker and didn't even acknowledge us standing there. At check out, she didn't ask how stay was or thank us.

10

Kristin

12 Nov 2024

·

Stayed 1 night

Staff was friendly and courteous.

2

Amanda

8 Sept 2024

·

Stayed 2 nights

Avoid here at all costs. High fees and “deposits”

2

Tiara

28 Dec 2025

·

Stayed 1 night

$500 deposit because my drivers license had a local address on it. IF YOU STAY IN THE LITTLE ROCK OR CLOSE BY AREAS, YOU CAN NOT STAY AT THIS HOTEL WITHOUT A $500 DEPOSIT. Never booking here again…

2

Amanda

15 Mar 2025

·

Stayed 2 nights

I booked this in advance and by the time we got there with 3 little kids, they had overbooked the room we selected and then tried to give us a room with 1 full bed and act like nothing happened. Absolutely ridiculous! Do not stay here.

8

DEQUITA

28 Apr 2025

·

Stayed 2 nights

The overall stay was great. It was clean, free of smells and i felt safe. The negarive side was the house keeping staff barely spoke English and I had to ask for soap and towels. They broight me a box of kleenex! The manager on duty was constantly on her personal phone. During breakfast, if something ran out, they didnt replenish anything until they were asked despite them standing around witnessing the it neong out.

10

Manar

2 Oct 2023

·

Stayed 1 night

Excellent service and very friendly. professional front desk person who checked us in after 8:00 pm. He recognized us as returning customers. Would strongly recommend the facility.

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Location

Convenient West Little Rock setting near shopping, dining, and key services; several guests found the area quiet and felt safe. A few noted concerns in or near the parking area.

Related guest reviews

10

Jackie

9 Nov 2023

·

Stayed 2 nights

We were in town for a medical procedure so we stayed 2 nights. The gentleman at front desk was very nice and check in was quick with no problems. Room was very clean and had everything we needed for a longer stay. The kitchenette,bathroom and sitting area was great. The bed was comfortable with good pillows and comfy bedding. The area had great dining options to chose from, that we could've walk to, if we had wanted to,but we drove due to medical procedure. We felt very safe in the area. We would definitely stay here again.

10

Christine

2 Jun 2024

·

Stayed 2 nights

Friendly staff, clean property with lots of amenities. Convenient location.

10

Lina

30 Jul 2023

·

Stayed 1 night

I so enjoy staying at a Home2 Suites. Unfortunately, was approached this time while I was in the parking lot by a man attempting to sell me some medications. Luckily nothing happened after I told the man I didn't have any money. But, left me uneasy by the surroundings.

10

Estella

4 May 2025

·

Stayed 2 nights

The area is very convenient for shopping, eating and other purposes.

10

Claudia

14 Mar 2024

·

Stayed 1 night

Like the location . Close to the hospital that I needed to go to

10

Etoya

27 Oct 2024

·

Stayed 1 night

Perfect location

10

Rebecca

24 Apr 2023

·

Stayed 1 night

We had the best stay. The hotel is super nice and very convenient due to the location.

10

Nafis

20 Oct 2024

·

Stayed 2 nights

Great little place that’s 10 min away from everywhere. Property was clean and staff was very friendly.

10

Evan

6 May 2023

·

Stayed 1 night

Great location. Quiet area. Wonderful staff.

10

Kathleen

7 Mar 2025

·

Stayed 1 night

Beautiful property and spotless. Walkable to multiple dining options. Would definitely stay here again.

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Dining

Breakfast receives praise from many for quality or selection, but others found it average, repetitive, or not replenished promptly; hours felt strict to some. Overall dining feedback is mixed.

Related guest reviews

10

Mike

27 Apr 2025

·

Stayed 1 night

Highlights - great room with kitchen, excellent breakfast and dining area Lowlights - couple of guys getting high in the parking lot by the Chucky Cheese, pool was dirty

10

Tiffany

30 Dec 2024

·

Stayed 2 nights

Was pleasantly surprised by this gem of a hotel! We come to Little Rock several times a year. We wanted suite type rooms and an indoor pool! This hotel checked all the boxes. Walked into the lobby to a friendly clerk. Lobby was designed well and was very clean. Rooms were very spacious, clean and comfortable(the entire hotel was very clean) Breakfast had a really nice spread. 10/10 will stay again!

10

Fatima

13 Mar 2023

·

Stayed 1 night

Super clean, friendly service, good breakfast!

10

Ron

22 Oct 2024

·

Stayed 1 night

Very nice place to stay. Very clean & quiet. Friendly staff. Great selection of breakfast. Felt safe coming in later at nite aft the wedding.

10

Ashley

28 Jun 2023

·

Stayed 1 night

This was wonderful stay! Home 2 always has great service and a wonderful breakfast. Anytime we travel we always look to stay at a Home 2.

10

Benjamin

6 Jul 2024

·

Stayed 3 nights

The only complaint was they were real strange about pulling the curtain and not letting people to get any more food at exactly 9am weekday and 10am weekends. It gave all the guests the feeling of being “kicked out” of their own residence.😳😬🙄. It made some hotel guests feel uncomfortable😢. Otherwise the rooms and property was great! Extremely nice rooms and accommodations.

8

Adam

17 Mar 2025

·

Stayed 3 nights

This was a very convenient hotel. The kitchen in the Suite was very nice. Hotel seemed very clean and well maintained. Only issue we had was the breakfast was not very good. Same options every days. Instead typical sausage, bacon, and egg, they only had overcooked canadian bacon and over cooked eggs. Otherwise it was a nice stay.

10

Phillip

14 Dec 2022

·

Stayed 3 nights

The room was clean and roomy with everything you need for an away from home stay! The breakfast options were great and the staff was attentive and available for service.

8

Michael

28 Mar 2025

·

Stayed 1 night

Nice place and clean. The breakfast could use some work though.

8

DEQUITA

28 Apr 2025

·

Stayed 2 nights

The overall stay was great. It was clean, free of smells and i felt safe. The negarive side was the house keeping staff barely spoke English and I had to ask for soap and towels. They broight me a box of kleenex! The manager on duty was constantly on her personal phone. During breakfast, if something ran out, they didnt replenish anything until they were asked despite them standing around witnessing the it neong out.

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Month	Average price
January	US$99
February	US$101
March	US$112
April	US$118
May	US$111
June	US$114
July	US$117
August	US$109
September	US$112
October	US$111
November	US$107
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $131
20 $131	21 $149	22 $165	23 $155	24 $113	25 $107	26 $107
27 $107	28 $116	29 $118	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
				1 $107	2 $111	3 $110
4 $109	5 $121	6 $122	7 $120	8 $111	9 $109	10 $109
11 $109	12 $130	13 $151	14 $155	15 $130	16 $130	17 $130
18 $107	19 $150	20 $152	21 $149	22 $116	23 $112	24 $112
25 $109	26 $130	27 $151	28 $136	29 $111	30 $110	31 $109

Home2 Suites by Hilton Little Rock West

Prices for Home2 Suites by Hilton Little Rock West

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Extended)

Studio, 1 Queen Bed (Extended)

Premium Studio, 1 Queen Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 Bedroom

Studio, 1 Queen Bed, Accessible (Hearing)

Premium Suite, 1 Bedroom

Studio, 1 Queen Bed, Accessible, Bathtub

Studio, 1 Queen Bed

Guest reviews of Home2 Suites by Hilton Little Rock West

Who stays here?

What guests think

Property policies

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FAQs about Home2 Suites by Hilton Little Rock West

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