Soledad Canyon Cottage 5

This cabin was not as advertised at all! When my husband and I arrived to the ‘cabin’ the heat was on and it was set to 99 degrees. Please keep in mind it was 100 degrees out side. We were also traveling with a pet so it was extremely unsafe. When we contacted maintenance they did respond very quickly but the only option they gave us was for them to plug is a mobile ac unit. The cabin never cooled down to a comfortable temperature and we were never offered anything else to make up for the inconvenience. We were also not able to open the windows because every single screen was filled with holes and the bugs were swarming in. Next the bed is meant for 1 person and is very uncomfortable. I am 5’9 and my husband is 6,4 so yes we are tall people but our calf’s were hanging off the bed. If you are tent camping or in an RV this place might be ok but as far as renting a cabin I would stay far away from this place. The amenities are decent except the mini golf. The course is concrete and has a ton of chips and cracks in the concrete. It’s ridiculous to even call it mini golf.

The cabin was ver comfortable and clean

The park is always nice to visit. What my challenge was at my check-in. Plus my return visit in two months from now is me booking cottage space and being confirmed for it with the photos and in print and upon checking in being given the cabin (older units) that I did not reserve.there is a misrepresentation, glitch, or miscommunications between Expedia and thousand trails. That was not fair to me as the consumer. After going back and forth with the front desk I was awarded the cottage, but I don’t have a resolution yet for my June 21st check in on two cottages I booked. This changes the experience.