Jannah Burj Al Sarab
US$231
/ night
Avg. for October
Prices for Jannah Burj Al Sarab
Select dates to see prices and availability
US$231
/ night
Avg. for October
Monthly average prices
Nightly prices at Jannah Burj Al Sarab average US$61 in the cheapest month (June) and US$623 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$335 |
| February | US$178 |
| March | US$108 |
| April | US$81 |
| May | US$82 |
| June | US$61 |
| July | US$66 |
| August | US$74 |
| September | US$73 |
| October | US$231 |
| November | US$546 |
| December | US$623 |
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F
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M
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Oct · US$231
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D
Most expensive: December (~US$623)
Cheapest: June (~US$61)
About this property
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, conci...
Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include limo/town car service, a computer station, and express check-in. Free valet parking is available onsite.
Dining
Enjoy a meal at Cocina or snacks in the 2 coffee shops/cafes. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 318 air-conditioned rooms featuring fireplaces and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Location
With a stay at Jannah Burj Al Sarab, you'll be centrally located in Abu Dhabi, within a 5-minute drive of Abu Dhabi Corniche and Corniche Beach. This luxury hotel is 10.6 mi (17.1 km) from Sheikh Zayed Grand Mosque and 3.9 mi (6.3 km) from Louvre Abu Dhabi.
What's nearby
Abu Dhabi Corniche(0.4 Miles)
Khalifa Center(0.8 Miles)
Abu Dhabi Mall(0.8 Miles)
Abu Dhabi Commercial Bank(0.8 Miles)
Kidoos Entertainment(0.9 Miles)
Capital Garden(1.1 Miles)
Vegetable Souk(1.3 Miles)
Sowwah Square(1.3 Miles)
The Galleria(1.4 Miles)
Cleveland Clinic Abu Dhabi(1.4 Miles)
Fish Market(1.4 Miles)
Carpet Souk(1.5 Miles)
Liwa University Abu Dhabi(1.5 Miles)
World Trade Center Mall(1.5 Miles)
Central Market(1.6 Miles)
The preferred airport for Jannah Burj Al Sarab is Abu Dhabi Intl. Airport (AUH)(25.7 Miles)
Parking
Restaurant
Swimming pool
Room service
Valet parking
Tour desk
Location
Mina Street Abu Dhabi, Al Zahiyah, Abu Dhabi, United Arab Emirates
Abu Dhabi Corniche (0.4 Miles)
Khalifa Center (0.8 Miles)
Abu Dhabi Mall (0.8 Miles)
Abu Dhabi Commercial Bank (0.8 Miles)
Kidoos Entertainment (0.9 Miles)
Capital Garden (1.1 Miles)
Room options
3
Standard Twin City View
Room details
2 Single Beds
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)Fireplace
4
Junior Suite City View
Room details
1 Extra-Large Double Bed
Sleeps 3
700 ft²
Air ConditioningWi-Fi (Free)KitchenetteFireplace
4
One Bedroom Suite Sea View
Room details
1 Extra-Large Double Bed
Sleeps 3
775 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenetteFireplace
4
Standard King City View
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)Fireplace
4
Jannah Deluxe Room Theme Park Tickets For 2 Adults Included
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)Fireplace
4
Junior Suite Sea View
Room details
1 Extra-Large Double Bed
Sleeps 3
700 ft²
Air ConditioningWi-Fi (Free)KitchenetteFireplace
5
One Bedroom Suite City View
Room details
1 Extra-Large Double Bed
Sleeps 3
775 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenetteFireplace
Guest reviews of Jannah Burj Al Sarab
8.4
Very good
Based on 3,226 verified reviews
Who stays here?
Business
35%
Couple
20%
Family
24%
Group
11%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews of Jannah Burj Al Sarab, guests consistently praise the friendly, professional staff, generally clean, spacious rooms, and convenient location near the Corniche, Abu Dhabi Mall, bus routes, and plenty of casual dining and shops.
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What guests think
Across many reviews of Jannah Burj Al Sarab, guests consistently praise the friendly, professional staff, generally clean, spacious rooms, and convenient location near the Corniche, Abu Dhabi Mall, bus routes, and plenty of casual dining and shops.
However, several guests report slow or inconsistent service, including delayed check-ins, poor pre-arrival communication, and occasional issues resolving room types or requests. Room quality ranges from modern and comfortable to dated with maintenance problems like hard-to-control air-conditioning, weak or inconsistent hot water, noise, and outdated TVs; shared facilities such as the rooftop pool and gym are small, and parking is largely valet. Food feedback is mixed: breakfast is frequently described as good value and varied, yet some found it average, limited, or bland, and on-site venues receive uneven reviews. Overall, this is a practical base in Abu Dhabi rather than a luxury experience.
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AI-generated summary based on recent guest reviews
Facilities
There is a small rooftop pool and gym with city views; some guests found facilities limited or disappointing. Parking is mostly valet and can be inconvenient, with occasional lobby AC or elevator issues mentioned.
Related guest reviews
6
ali
14 Mar 2023
·
Stayed 1 night
property is below average don’t get fooled by the pictures I reserved it because it said it was VIP they didn’t offer Any upgrades. The pool was below average. I ordered room service, Breakfast and the guy said pay me cash which kind of sounded shady. Never had that happen before.
property is below average don’t get fooled by the pictures I reserved it because it said it was VIP they didn’t offer Any upgrades. The pool was below average. I ordered room service, Breakfast and the guy said pay me cash which kind of sounded shady. Never had that happen before.
4
Daniel
15 Feb 2025
·
Stayed 1 night
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
8
Hani
15 Nov 2023
·
Stayed 3 nights
Very helpful and clean. But the swimming pool and gym are very small.
Very helpful and clean. But the swimming pool and gym are very small.
8
Ian
6 Mar 2024
·
Stayed 4 nights
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
10
Martin
25 Aug 2024
·
Stayed 1 night
The staff is very friendly, in particular Asma the Tunisian lady at the reception, kind, welcoming and professional. The breakfast was extremely good value and delicious. The swimming pool is contained by almost the entire roof, which makes a dry place to sit in the shade somewhat problematic
The staff is very friendly, in particular Asma the Tunisian lady at the reception, kind, welcoming and professional. The breakfast was extremely good value and delicious. The swimming pool is contained by almost the entire roof, which makes a dry place to sit in the shade somewhat problematic
6
Christine
3 Jan 2026
·
Stayed 3 nights
I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.
I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.
10
Dmitri
19 Nov 2025
·
Stayed 2 nights
Staff was 11/10, room was beyond expectations, food was great and valet parking was super swift.
Staff was 11/10, room was beyond expectations, food was great and valet parking was super swift.
8
YIwei
15 Nov 2024
·
Stayed 2 nights
在阿布達比的五星級飯店，附近很多超市與餐廳，購物十分方便。房間設施也很不錯，頂樓還有游泳池，美中不足的是這次住到一間進房後有一個不太好聞的味道，雖然走到床邊比較淡，但是進出房間還是會聞到。
在阿布達比的五星級飯店，附近很多超市與餐廳，購物十分方便。房間設施也很不錯，頂樓還有游泳池，美中不足的是這次住到一間進房後有一個不太好聞的味道，雖然走到床邊比較淡，但是進出房間還是會聞到。
10
Eric
13 Apr 2023
·
Stayed 2 nights
Liked proximity to the corniche and view of water. Parking was not convenient -- essentially valet parking only
Liked proximity to the corniche and view of water. Parking was not convenient -- essentially valet parking only
10
Daniel
24 Feb 2025
·
Stayed 5 nights
I had a brilliant stay at the Jannah Burj Al Sarab. Room was very spacious, clean and modern and I had nice view on one of the upper floors. The king-size bed was so comfortable and there was a nice table to do work. The Wi-Fi was very reliable and quick. Bathroom was a decent size with a good shower. All the staff were extremely helpful, professional, and friendly - checking in and out was quick. The hotel has a swimming pool and gym on the top floor which offer a really great view. There was also a jacuzzi which was great to go in after a day out to re-charge. Location is near a number of different bus routes as well as the Abu Dhabi Mall and the beautiful corniche which is well worth walking. Would definitely stay at this hotel again in the future.
I had a brilliant stay at the Jannah Burj Al Sarab. Room was very spacious, clean and modern and I had nice view on one of the upper floors. The king-size bed was so comfortable and there was a nice table to do work. The Wi-Fi was very reliable and quick. Bathroom was a decent size with a good shower. All the staff were extremely helpful, professional, and friendly - checking in and out was quick. The hotel has a swimming pool and gym on the top floor which offer a really great view. There was also a jacuzzi which was great to go in after a day out to re-charge. Location is near a number of different bus routes as well as the Abu Dhabi Mall and the beautiful corniche which is well worth walking. Would definitely stay at this hotel again in the future.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many note clean rooms and good housekeeping, but recurring reports mention hair left in bathrooms, bad odours, stained carpets, and occasional missed servicing.
Related guest reviews
4
Daniel
15 Feb 2025
·
Stayed 1 night
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
8
Ahmed
14 Oct 2025
·
Stayed 1 night
Clean room and spacious, stafff is good not excellent.
Clean room and spacious, stafff is good not excellent.
2
Yana
12 Jan 2025
·
Stayed 2 nights
When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!
When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!
4
Suha
8 Nov 2024
·
Stayed 2 nights
Dirty room. Noise. Breakfast is terrible. No peace of mind.
Dirty room. Noise. Breakfast is terrible. No peace of mind.
10
Shadab
9 Jan 2025
·
Stayed 1 night
I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.
I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.
8
David
25 Apr 2025
·
Stayed 1 night
The hotel is well managed and very clean for an older style property. The staff are excellent.
The hotel is well managed and very clean for an older style property. The staff are excellent.
6
Raya
5 Oct 2024
·
Stayed 1 night
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
6
Christine
3 Jan 2026
·
Stayed 3 nights
I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.
I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.
4
Harshavardhan Reddy
27 Jul 2025
·
Stayed 2 nights
When arrived no AC next to lobby. The bathroom had bad smell. The water pressure in the shower was week. The hot water was not hot. When you close the door of washroom loud sound cones due to roof panels loose. The hotel is next to mosque. The AC cannot be adjusted and very dry. The key card inside room is lose and will come out. (So definitely not 5 * hotel (max 3 *) +vs amazing staff and service from valet, good variety of breakfast, bed is nice and comfortable, near to lot of shops & grocery (1 min walk),
When arrived no AC next to lobby. The bathroom had bad smell. The water pressure in the shower was week. The hot water was not hot. When you close the door of washroom loud sound cones due to roof panels loose. The hotel is next to mosque. The AC cannot be adjusted and very dry. The key card inside room is lose and will come out. (So definitely not 5 * hotel (max 3 *) +vs amazing staff and service from valet, good variety of breakfast, bed is nice and comfortable, near to lot of shops & grocery (1 min walk),
6
Neil
2 Jan 2026
·
Stayed 3 nights
The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.
The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable with reliable Wi‑Fi and good beds, with some quiet upper‑floor views. Others describe dated decor, poor maintenance or amenities (AC control, hot water, lighting, TV), noise on lower floors, and mismatches in room type or smoking preference.
Related guest reviews
4
Daniel
15 Feb 2025
·
Stayed 1 night
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
2
Liliana
6 Jun 2024
·
Stayed 2 nights
I had no hot water, I had to shower with cold water. I asked them to fix the issue but they took two hours, I had to call back again then finally I an engineer came and he sad he fix the problem. I left with my children, when we were back to the hotel room at night I needed to have a shower, the water was cold again. I called in the morning to the receptionist to send someone to fix it again, they took long again to send someone. It was so annoying to have this kind of issue during a holiday plus the room was not as described, it should be 60 square meters but it was much smaller compared with the one we stayed in the same hote few days before.
I had no hot water, I had to shower with cold water. I asked them to fix the issue but they took two hours, I had to call back again then finally I an engineer came and he sad he fix the problem. I left with my children, when we were back to the hotel room at night I needed to have a shower, the water was cold again. I called in the morning to the receptionist to send someone to fix it again, they took long again to send someone. It was so annoying to have this kind of issue during a holiday plus the room was not as described, it should be 60 square meters but it was much smaller compared with the one we stayed in the same hote few days before.
6
Nitin
2 Jan 2025
·
Stayed 1 night
Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.
Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.
6
Ivan
27 Oct 2024
·
Stayed 2 nights
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
8
Michael
1 Jan 2023
·
Stayed 19,354 nights
Really good property. The bed was incredibly comfortable and very big. Couldn’t hear any noise from the main road outside. Really nice hotel. Would definitely stay again.
Really good property. The bed was incredibly comfortable and very big. Couldn’t hear any noise from the main road outside. Really nice hotel. Would definitely stay again.
8
Dennis
8 Dec 2023
·
Stayed 1 night
The a/c was could would not change and was too cold. Also, the TV did not have a good selection of languages. Should at least have BBC news. Silly, two remote art up too that has to be fixed.
The a/c was could would not change and was too cold. Also, the TV did not have a good selection of languages. Should at least have BBC news. Silly, two remote art up too that has to be fixed.
2
Majed
19 Sept 2024
·
Stayed 1 night
It was bad experience due to giving us different type of room than what we booked and not matching with the booking information. In addition the reason is they don’t have the type of booked room! Which should not happened and they did not fix that issue by giving upgrade! They provided down grade room!. The booked room is two bed and see view, the room provided was one bed and not a see view
It was bad experience due to giving us different type of room than what we booked and not matching with the booking information. In addition the reason is they don’t have the type of booked room! Which should not happened and they did not fix that issue by giving upgrade! They provided down grade room!. The booked room is two bed and see view, the room provided was one bed and not a see view
6
Raya
5 Oct 2024
·
Stayed 1 night
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
6
Neil
2 Jan 2026
·
Stayed 3 nights
The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.
The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.
10
Daniel
24 Feb 2025
·
Stayed 5 nights
I had a brilliant stay at the Jannah Burj Al Sarab. Room was very spacious, clean and modern and I had nice view on one of the upper floors. The king-size bed was so comfortable and there was a nice table to do work. The Wi-Fi was very reliable and quick. Bathroom was a decent size with a good shower. All the staff were extremely helpful, professional, and friendly - checking in and out was quick. The hotel has a swimming pool and gym on the top floor which offer a really great view. There was also a jacuzzi which was great to go in after a day out to re-charge. Location is near a number of different bus routes as well as the Abu Dhabi Mall and the beautiful corniche which is well worth walking. Would definitely stay at this hotel again in the future.
I had a brilliant stay at the Jannah Burj Al Sarab. Room was very spacious, clean and modern and I had nice view on one of the upper floors. The king-size bed was so comfortable and there was a nice table to do work. The Wi-Fi was very reliable and quick. Bathroom was a decent size with a good shower. All the staff were extremely helpful, professional, and friendly - checking in and out was quick. The hotel has a swimming pool and gym on the top floor which offer a really great view. There was also a jacuzzi which was great to go in after a day out to re-charge. Location is near a number of different bus routes as well as the Abu Dhabi Mall and the beautiful corniche which is well worth walking. Would definitely stay at this hotel again in the future.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, with some smooth check-ins and thoughtful gestures like early check-in. Yet repeated complaints cite slow or unresponsive service, check-in delays or inequity, extra‑bed and room‑service problems, and unexpected charges.
Related guest reviews
10
David
20 Nov 2025
·
Stayed 5 nights
Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.
Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.
6
Ivan
27 Oct 2024
·
Stayed 2 nights
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
4
Christopher
13 Jul 2025
·
Stayed 1 night
Arriving at 1300 hrs, I was told I was not allowed to check-in until 1400 hrs, so was left standing there to wait. A few minutes later another group arrived, and were called forward and invited to check-in. I approached the desk and asked why these people were allowed to check-in, but I had been told to wait. No explanation was given for this discrimination, but the staff then let me check-in.
Arriving at 1300 hrs, I was told I was not allowed to check-in until 1400 hrs, so was left standing there to wait. A few minutes later another group arrived, and were called forward and invited to check-in. I approached the desk and asked why these people were allowed to check-in, but I had been told to wait. No explanation was given for this discrimination, but the staff then let me check-in.
2
Umar
2 Jan 2025
·
Stayed 1 night
Terrible experience with what I would called a 3 star hotel. Was charged 250 dollars for an extra bed that was in the worst condition ever.. the brought me an old broken mattress and when I complained, the brought me a second mattress stained with a huge circle in the middle… you could not imagine sleep on such a thing… they made me wait for hours to send a supervisor and the only solution they had was to use blankets as the bed… paid 250 dollars to sleep on the floor. There was no responsibility or accountability from the hotel. The breakfast was also very average and the premises are definitively not up to the stars the hotel proclaiming it has… At most, is a 3 star hotel, very expensive for what you get! Do not recommend it at all….
Terrible experience with what I would called a 3 star hotel. Was charged 250 dollars for an extra bed that was in the worst condition ever.. the brought me an old broken mattress and when I complained, the brought me a second mattress stained with a huge circle in the middle… you could not imagine sleep on such a thing… they made me wait for hours to send a supervisor and the only solution they had was to use blankets as the bed… paid 250 dollars to sleep on the floor. There was no responsibility or accountability from the hotel. The breakfast was also very average and the premises are definitively not up to the stars the hotel proclaiming it has… At most, is a 3 star hotel, very expensive for what you get! Do not recommend it at all….
4
Elizabeth
16 Dec 2023
·
Stayed 2 nights
I was shocked to learn that the hotel wanted to charge me AED$10 for a bucket of ice since the fridge was not cold at all. The lady said she told me over the phone but I couldn’t understand her due to her accent. Luckily, she was willing to take the ice away when I declined to pay (I was also heading out for dinner and the ice will melt away when I get back).
I was shocked to learn that the hotel wanted to charge me AED$10 for a bucket of ice since the fridge was not cold at all. The lady said she told me over the phone but I couldn’t understand her due to her accent. Luckily, she was willing to take the ice away when I declined to pay (I was also heading out for dinner and the ice will melt away when I get back).
4
nabil
2 Feb 2024
·
Stayed 4 nights
Poor performance from staff
Poor performance from staff
10
Dmitri
19 Nov 2025
·
Stayed 2 nights
Staff was 11/10, room was beyond expectations, food was great and valet parking was super swift.
Staff was 11/10, room was beyond expectations, food was great and valet parking was super swift.
6
Tonya
9 Nov 2025
·
Stayed 3 nights
Weeks prior to checking in, I attempted to call, message directly and through Expedia, requesting an early check in, none of my attempts to contact them was responded to. They didn’t even pick up the phone when I tried calling them. On arrival, they said that there was no possibility to check-in earlier. Would have been good to know this before I arrived. Other than that, the staff were pleasant and polite.
Weeks prior to checking in, I attempted to call, message directly and through Expedia, requesting an early check in, none of my attempts to contact them was responded to. They didn’t even pick up the phone when I tried calling them. On arrival, they said that there was no possibility to check-in earlier. Would have been good to know this before I arrived. Other than that, the staff were pleasant and polite.
10
Suleyman
10 Nov 2023
·
Stayed 1 night
The staff were very helpful, they made sure I was happy. They even organized early check in without extra charge.
The staff were very helpful, they made sure I was happy. They even organized early check in without extra charge.
2
Mohammed
18 Sept 2024
·
Stayed 14 nights
Room Service is bad
Room Service is bad
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AI-generated summary based on recent guest reviews
Location
Central location within walking distance of the Corniche and Abu Dhabi Mall, with many nearby restaurants, supermarkets, and bus routes. Some reviewers disliked the immediate area or found it noisy or less appealing for sightseeing.
Related guest reviews
6
Barbara
3 Feb 2025
·
Stayed 1 night
This is an older facility. It is located far away from the places of interest for me.
This is an older facility. It is located far away from the places of interest for me.
8
arzu f
14 Feb 2024
·
Stayed 1 night
Close to Corniche and boardwalk along the sea. Also easy access to many restaurants.
Close to Corniche and boardwalk along the sea. Also easy access to many restaurants.
6
Nitin
2 Jan 2025
·
Stayed 1 night
Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.
Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.
10
David
20 Nov 2025
·
Stayed 5 nights
Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.
Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.
10
Bonnie
4 Nov 2025
·
Stayed 2 nights
Great location with easy access to fantastic food options and the water walk
Great location with easy access to fantastic food options and the water walk
8
Ian
6 Mar 2024
·
Stayed 4 nights
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
10
Ahmet
27 Nov 2023
·
Stayed 3 nights
Otel şehir merkezinde oldukça merkezi lokasyonda. Abudhabi Mall ve Galleria gibi alışveriş merkezlerine yakın yürüme mesafesinde. Temiz bir otel gayet memnun kaldık.
Otel şehir merkezinde oldukça merkezi lokasyonda. Abudhabi Mall ve Galleria gibi alışveriş merkezlerine yakın yürüme mesafesinde. Temiz bir otel gayet memnun kaldık.
8
J.A.
13 Jan 2025
·
Stayed 2 nights
Voortreffelijk ontbijt. Vriendelijk personeel. Dichtbij bushaltes om Abu Dhabi te bezoeken. Omgeving tegenvaller, veel zwerver en weinig bezienswaardigheden in de buurt
Voortreffelijk ontbijt. Vriendelijk personeel. Dichtbij bushaltes om Abu Dhabi te bezoeken. Omgeving tegenvaller, veel zwerver en weinig bezienswaardigheden in de buurt
10
Karen
17 Oct 2024
·
Stayed 2 nights
Across the road from the beach, walkable to shops, restaurants & bars. Quick, easy, friendly check-in. Great room & amenities. Definitely recommend.
Across the road from the beach, walkable to shops, restaurants & bars. Quick, easy, friendly check-in. Great room & amenities. Definitely recommend.
10
Abdoullah
19 Mar 2023
·
Stayed 5 nights
The hotel is located in a tourist area. You can find many cheap restaurants with high-quality foods and supermarkets near the hotel. The Abu Dhabi mall is 20 min walk from the hotel. There is a mosque 20 meters close to the hotel and you can have free unlimited drinking water from the mosque for 24h. The Price and quality of the hotel are very good in Abu Dhabi compared to other international hotels around the world!!!!
The hotel is located in a tourist area. You can find many cheap restaurants with high-quality foods and supermarkets near the hotel. The Abu Dhabi mall is 20 min walk from the hotel. There is a mosque 20 meters close to the hotel and you can have free unlimited drinking water from the mosque for 24h. The Price and quality of the hotel are very good in Abu Dhabi compared to other international hotels around the world!!!!
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AI-generated summary based on recent guest reviews
Dining
Breakfast is commonly described as good value and varied, though several guests found it average, repetitive, limited, or bland. On‑site dining is uneven, with one restaurant praised and another disappointing; service sequencing and room‑service practices drew occasional complaints.
Related guest reviews
10
David
20 Nov 2025
·
Stayed 5 nights
Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.
Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.
4
Suha
8 Nov 2024
·
Stayed 2 nights
Dirty room. Noise. Breakfast is terrible. No peace of mind.
Dirty room. Noise. Breakfast is terrible. No peace of mind.
8
Ian
6 Mar 2024
·
Stayed 4 nights
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
8
Angelow
11 Oct 2025
·
Stayed 4 nights
The rooms were clean the staff were great but I thought the food could have been a bit more varied and a bit more westernised eg not enough beef or seafood or lamb
The rooms were clean the staff were great but I thought the food could have been a bit more varied and a bit more westernised eg not enough beef or seafood or lamb
10
Martin
25 Aug 2024
·
Stayed 1 night
The staff is very friendly, in particular Asma the Tunisian lady at the reception, kind, welcoming and professional. The breakfast was extremely good value and delicious. The swimming pool is contained by almost the entire roof, which makes a dry place to sit in the shade somewhat problematic
The staff is very friendly, in particular Asma the Tunisian lady at the reception, kind, welcoming and professional. The breakfast was extremely good value and delicious. The swimming pool is contained by almost the entire roof, which makes a dry place to sit in the shade somewhat problematic
6
Christine
3 Jan 2026
·
Stayed 3 nights
I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.
I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.
6
Mazzocchetti
24 Mar 2024
·
Stayed 6 nights
Die Rezeption hat keine Ahnung davon, dass die Gäste eine durch Hotel.com verschicke Begrüssungs Email von ihrem Direktor erhalten, die es einem ermöglicht ihre Buchung up zu graden und do bleiben die ausgewählten Zusatz-Buchungen wie z.B. Frühstück unverarbeitet und unbeantwortet. Das Hotel hat mit einem 5 Sterne Haus nix zu tun. Es verdient höchstens 3 Sterne. Mitarbeiter des Frühstückservices begrüssen einen kaum. Hinweise auf z.B. fehlende Tassen werden ignorriert. Es wird jeden Tag das Gleiche geboten. Der ausgelegte Teppich im Zimmer weist flecken auf, es gibt nur ein englisch sprechendes Fernsehprogramm ansonsten nur Arabisch, keine Mini-Bar. Bei der Ankuft wird einem die Bedienung der Klimaanlage oder des Telefons nicht erklärt, das auf dem Tisch sich befindende Infoblatt wies Fettflecken auf. Die Zimmer und die Badgrösse, die Klimaanlage waren die einzigen, die ich mit 5 Sterne werten kann. Kann leider Fotos nicht hinzufügen da es hier nicht funktioniert 😩
Die Rezeption hat keine Ahnung davon, dass die Gäste eine durch Hotel.com verschicke Begrüssungs Email von ihrem Direktor erhalten, die es einem ermöglicht ihre Buchung up zu graden und do bleiben die ausgewählten Zusatz-Buchungen wie z.B. Frühstück unverarbeitet und unbeantwortet. Das Hotel hat mit einem 5 Sterne Haus nix zu tun. Es verdient höchstens 3 Sterne. Mitarbeiter des Frühstückservices begrüssen einen kaum. Hinweise auf z.B. fehlende Tassen werden ignorriert. Es wird jeden Tag das Gleiche geboten. Der ausgelegte Teppich im Zimmer weist flecken auf, es gibt nur ein englisch sprechendes Fernsehprogramm ansonsten nur Arabisch, keine Mini-Bar. Bei der Ankuft wird einem die Bedienung der Klimaanlage oder des Telefons nicht erklärt, das auf dem Tisch sich befindende Infoblatt wies Fettflecken auf. Die Zimmer und die Badgrösse, die Klimaanlage waren die einzigen, die ich mit 5 Sterne werten kann. Kann leider Fotos nicht hinzufügen da es hier nicht funktioniert 😩
6
Neil
2 Jan 2026
·
Stayed 3 nights
The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.
The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.
10
Lamia
3 Feb 2024
·
Stayed 3 nights
Nice heated pool. Varied breakfast. Salwa was friendly and helpful
Nice heated pool. Varied breakfast. Salwa was friendly and helpful
10
Davide
14 Mar 2023
·
Stayed 1 night
It's a nice hotel, but if you are looking for a luxurious stay check others 5 stars hotel. Breakfast was a bit limited and there isn’t much around the hotel
It's a nice hotel, but if you are looking for a luxurious stay check others 5 stars hotel. Breakfast was a bit limited and there isn’t much around the hotel
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AI-generated summary based on recent guest reviews
2
Mehmet Sait
10 Jul 2026
·
Stayed 1 night
I didn’t like this hotel. It is dirty and used poor materials
I didn’t like this hotel. It is dirty and used poor materials
10
Suhail
25 Jun 2026
·
Stayed 2 nights
Excellent service and spacious clean rooms.
Excellent service and spacious clean rooms.
10
Deepak
24 Jun 2026
·
Stayed 1 night
Excellent room and they gave a free upgrade for my stay and they were so helpful. Loved the place
Excellent room and they gave a free upgrade for my stay and they were so helpful. Loved the place
10
Fadi
17 May 2026
·
Stayed 1 night
Perfect place to stay , flexible staff
Perfect place to stay , flexible staff
8
Georgios
15 May 2026
·
Stayed 5 nights
gentle personnel | Abu Dhabi mall in walijing distance. Very closed city bus station.
gentle personnel | Abu Dhabi mall in walijing distance. Very closed city bus station.
FAQs about Jannah Burj Al Sarab
Is parking available at the property?
Yes, there is on-site parking available, including free valet parking. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately AED 45 for adults and AED 25 for children.
What are the standard check-in and check-out times?
Check-in is at 2:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access between floors.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Abu Dhabi, just a 1-minute drive from Abu Dhabi Corniche and 12 minutes from Sheikh Zayed Grand Mosque. It is approximately 1 mile from Kidoos Entertainment and Khalifa Center.
Does the property have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is available for guests to enjoy.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified, but families are accommodated.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, but availability and any associated costs may vary. Advance request or confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: 167.8478329437256USD
- 2026-10-25: 96.35368052825929USD
- 2026-10-26: 96.54893300933838USD
- 2026-10-27: 96.11482872543336USD
- 2026-10-28: 96.54893300933838USD
- 2026-10-29: 94.14122649307252USD
- 2026-10-30: 94.08155841522218USD
- 2026-10-31: 86.52223433380128USD
- 2026-11-01: 347.293USD
- 2026-11-02: 632.5567039123536USD
- 2026-11-03: 629.6086USD
- 2026-11-04: 632.5567039123536USD
- 2026-11-05: 491.65590144348147USD
- 2026-11-06: 160.4795048324585USD
- 2026-11-07: 113.41038307418825USD
- 2026-11-08: 112.32228041687013USD
- 2026-11-09: 112.03USD
- 2026-11-10: 112.32228041687013USD
- 2026-11-11: 112.32228041687013USD
- 2026-11-12: 112.32228041687013USD
- 2026-11-13: 112.03USD
- 2026-11-14: 112.03USD
- 2026-11-15: 113.22481458282472USD
- 2026-11-16: 110.99831748046876USD
- 2026-11-17: 110.9097USD
- 2026-11-18: 110.9097USD
- 2026-11-19: 110.9097USD
- 2026-11-20: 110.9097USD
- 2026-11-21: 110.9097USD
- 2026-11-22: 113.22481458282472USD
- 2026-11-23: 112.03USD
- 2026-11-24: 112.03USD
- 2026-11-25: 113.67297902832031USD
- 2026-11-26: 112.18369594268799USD
- 2026-11-27: 112.03USD
- 2026-11-28: 113.67297902832031USD
- 2026-11-29: 112.18369594268799USD
- 2026-11-30: 112.03USD
- 2026-12-01: 109.7894USD
- 2026-12-02: 112.03USD
- 2026-12-03: 622.9441005004883USD
- 2026-12-04: 629.9435139038086USD
- 2026-12-05: 629.9435139038086USD
- 2026-12-06: 629.9435139038086USD
- 2026-12-07: 342.9692396209717USD
- 2026-12-08: 112.03USD
- 2026-12-09: 112.03USD
- 2026-12-10: 113.67297902832031USD
- 2026-12-11: 112.18369594268799USD
- 2026-12-12: 113.67297902832031USD
- 2026-12-13: 113.1503USD
- 2026-12-14: 113.67297902832031USD
- 2026-12-15: 109.7894USD
- 2026-12-16: 112.18369594268799USD
- 2026-12-17: 112.18369594268799USD
- 2026-12-18: 112.03USD
- 2026-12-19: 112.18369594268799USD
- 2026-12-20: 112.18369594268799USD
- 2026-12-21: 112.18369594268799USD
- 2026-12-22: 113.20534403686524USD
- 2026-12-23: 112.03USD
- 2026-12-24: 110.99831748046876USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must present a valid, original government-issued photo identification at check-in. Copies or digital versions are not accepted.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Only registered guests are allowed in the guestrooms.
Business details
Property registration number CN-2243540
- Fee for buffet breakfast: approximately AED 45 for adults and AED 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room service
Valet parking
Tour desk
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Valet parking
Free parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Hot tub/Jacuzzi
Spa & wellness centre
Barber/Beauty shop
Breakfast in the room
Family room
Beach Sun Loungers
Activities
Swimming pool
Pool indoor
Pool outdoor
Pool (Indoor)
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Internet
Free wi-fi