Name: WoodSpring Suites Virginia Beach
Address: 4800 Alicia Dr, Virginia Beach, Virginia, United States of America, Virginia Beach, Virginia, US
Price range: US$79–US$129 per night
Rating: 5.67

What guests think

Across reviews of WoodSpring Suites Virginia Beach, guests most often report serious cleanliness problems (especially roaches) and inconsistent front-desk service ranging from unresponsive or rude to occasionally helpful, with some experiencing overbooking or late, difficult check-ins.

Rooms are basic and often have broken doors or locks, plumbing or AC problems, and malfunctioning or very small TVs. Several guests also raised safety concerns, and a few noted highway noise. Best suited for travelers who can accept a very bare-bones stay.

Facilities

Cleanliness

Rooms

Service

Location

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Facilities

Not enough information in reviews.

Related guest reviews

2

Julian

27 Jul 2025

·

Stayed 1 night

rude staff, they had nothing they claimed to have. no cookware no dish soap no nothing. The dryer and washer didnt accept quarter either. And after i had already checked into the NONREFUNDABLE room they informed me of a 200 dollar pet fee. I travel for work, and this has been one of the worst hotel experiences ive ever had.

2

Tywana

20 Jul 2025

·

Stayed 7 nights

Nothing. This hotel had roaches, the elevator did not work and there was no AC

4

Frank

18 Jun 2025

·

Stayed 1 night

If I had to guess, I'd say the hotel is being used to house homeless people. Hallways were filthy. Emergency doors were kept open with rocks. When we removed to rocks to keep the doors locked, within 30 minutes the rocks were back holding the doors open. Parking area was filled with trash. We would never stay in this hotel again.

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Cleanliness

Many reviews report severe cleanliness issues, especially cockroaches, plus strong odors and visible dirt or stains; a few rooms were described as acceptable.

Related guest reviews

2

LaTanya

6 Aug 2025

·

Stayed 7 nights

Roaches

2

Roberto

24 Jul 2024

·

Stayed 4 nights

Roaches everywhere

2

Andrew

18 Aug 2025

·

Stayed 2 nights

At night I killed about 10 cockroaches and had them crawling on me in bed

2

Donita

1 Sept 2025

·

Stayed 1 night

This place is terrible! DO NOT stay here! Ebony was rude at check in. The reason for the stay was because we were attending a concert. When we got back from the show we discovered the room had roaches. We packed up and got left immediately. No one at service desk so we called the phone numerous times and had to leave a message. There was also a police officer coming at the same time. According to him this is pretty much the norm. 1

4

Benesia

19 Sept 2025

·

Stayed 1 night

I thought this was decent hotel for 1 night , and had to change my room bed looked like sheet hadn’t been cleaned nor changed . Second room , i requested not enough linen in the bathroom, I stripped sheets and re made the bed . The toilet pressure remained low even when using toilet paper; I saw one roach near the kitchen sink .

4

Joyce

10 Aug 2025

·

Stayed 1 night

There was only 2 pillows and lots of noise . Also killed 2 cockroach's

6

Jon

2 Sept 2025

·

Stayed 3 nights

this hotel had all the issues i read in the reviews, but so did the other more expensive hotels near by. the bed was hard (but so was the Disney hotel i stayed in recently) the TV was small and had bright spots all over it. i killed a small roach and ant. the staff seemed to bothered that i showed up.

2

Joy

9 Mar 2025

·

Stayed 4 nights

The place has roaches. I woke up on morning and there was roaches in the bathtub. The was roaches in the refrigerator. The hotel is very unreliable and cleaning is definitely not their primary goal. It has a awful order when u walk in. The roaches was crawling on my food. They give no refunds. Their phone system doe work. They try to avoid u after u pay for your room. The place was disgusting, pityful and a disgrace. I was highly upset. I book though Expedia and they had to refund my money. This place needs to be completely condemned. Health inspector needs to take a look at this place. People definitely should not be in that hotel living like that.

2

Barbara

30 Mar 2025

·

Stayed 4 nights

It was dirty, smelly, we didn't stay. Moved to another hotel in the area.

2

Samantha

20 Jul 2025

·

Stayed 1 night

Overall just dirty! There were roaches in our rooms and blood in the bathrooms. We did not end up staying here. It was a VERY big inconvenience to our vacation as we had no where to stay.

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Rooms

Rooms are very basic and show significant wear, with recurring maintenance problems such as broken doors or locks, nonworking or small TVs, and AC or plumbing issues.

Related guest reviews

4

Jennifer

13 Jul 2024

·

Stayed 4 nights

The place alone is okay…don’t expect much. Our hotel room was below average our tv remote didn’t work and the floors weren’t clean there was two dead cockroaches in our room, a hole in our bathroom door and our hotel room door WOULD NOT LOCK from the outside. We could just open it with out our key card. Over all the experience was not the best but definitely look at booking somewhere else. The staff was average.

2

Tywana

20 Jul 2025

·

Stayed 7 nights

Nothing. This hotel had roaches, the elevator did not work and there was no AC

2

Shamekcia

25 Jun 2025

·

Stayed 2 nights

First room toilet didn't work , bathroom door didn't open all the way , side of fridge dirty n a cabinet door was ripped off , no remote , moved to a different room and the house keeper busted in on us in the morning because she wasn't aware of the room change . it smelled the entire stay very sketchy .No discounts or anything worst hotel i ever visited

2

Joe

31 Mar 2025

·

Stayed 1 night

A run down, beat up hotel with all kinds of broken furniture, toilets, lights, damaged doors , broken micro, sticky floor throughout Only positive good HVAC and hot water Rate 0 of 10

2

Valerie

9 Jun 2025

·

Stayed 1 night

When I arrive the front desk attendant was nice and respectful. However when checking my room the door did not lock

4

Omar

5 Aug 2024

·

Stayed 28 nights

Property was fine enough to just stay for maybe a night but there were roaches here and there, front desk just can't pick up the phone, and the tv was weiry messed up with the display being almost burnt out.

2

Lakoya

30 Jun 2025

·

Stayed 1 night

No shower curtain the room is outdated air did not get cool until I turned it down to 60. Never go back to WoodSpring suite again! Marriott and Hilton is the way to go never again

6

Jon

2 Sept 2025

·

Stayed 3 nights

this hotel had all the issues i read in the reviews, but so did the other more expensive hotels near by. the bed was hard (but so was the Disney hotel i stayed in recently) the TV was small and had bright spots all over it. i killed a small roach and ant. the staff seemed to bothered that i showed up.

4

Adam

20 Jun 2025

·

Stayed 1 night

Upon walking to our room, there was a strong smell of smoke and weed. We were almost about to check out but luckily our room was ok. There were little bugs in our bathroom. And some of the fixtures were staring to peel off. TV did not work. And the location of the room was towards the interstate which made it very loud. My fault as I should have researched more on the location of the hotel.

10

Kelvin

1 Feb 2025

·

Stayed 1 night

I like The view

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Service

Service is frequently criticized for absent or rude front-desk staff, difficult check-ins, and overbooking or no-refund issues, though a few guests noted helpful employees.

Related guest reviews

2

Brenda

5 Aug 2024

·

Stayed 14 nights

The General Manager Kiesha is not professional. Was argumentarive about packages I had delivered prior to me vacating the hotel. She did NPT treat me respectfully aon my last days.

4

David

29 Jul 2024

·

Stayed 1 night

On the morning that we arrived at the Wood springs hotel at around 12:20 am this morning. I had already paid for the hotel so we were just trying to check in. We had a really rough ride with the flight from Texas getting delayed and our rental not having any cars available for about an hour. There was no one at the front desk so we called and rung many times with no luck. After about an hour I had called choice hotels customer service in which they were able to communicate with you. The lady finally arrived at around 1:30 am. She was rude. She didn't make any eye contact and had offered no apology. We didn't even see her face as she had opened the front sliding door only halfways. Not a great experience. Thanks tremendously for your attention

2

Donita

1 Sept 2025

·

Stayed 1 night

This place is terrible! DO NOT stay here! Ebony was rude at check in. The reason for the stay was because we were attending a concert. When we got back from the show we discovered the room had roaches. We packed up and got left immediately. No one at service desk so we called the phone numerous times and had to leave a message. There was also a police officer coming at the same time. According to him this is pretty much the norm. 1

2

Leylah

11 Jun 2025

·

Stayed 1 night

We never stayed . We booked through Expedia and when we arrived they said that there weren’t any rooms available bad service

2

nikita

23 Jun 2025

·

Stayed 1 night

We were not able to check in the place was over booked

2

David

7 Jul 2025

·

Stayed 1 night

There was no one there to check us in. The info in Expedia showed front desk 24/7

4

Brenda

5 Aug 2024

·

Stayed 7 nights

Front Desk ladies Shy & Ebony are Amazing. RESPECTFUL & great customer service But as for the general manager Kiesha was very disrespectful to myself. Spoke to me in a very unprofessional manner.

10

Brenda

29 Jul 2024

·

Stayed 10 nights

Great customer service

2

Youssi

21 Jun 2025

·

Stayed 1 night

I paid 150 for a room . When I arrive to the hotel they didn’t have any room avariable They didn’t give my money back I contact expidia and they said the hotel did it answer

2

Antonio

4 Nov 2024

·

Stayed 1 night

The person was not on site to check me in. What type of business is this????

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Location

Not enough information in reviews.

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4

Adam

20 Jun 2025

·

Stayed 1 night

Upon walking to our room, there was a strong smell of smoke and weed. We were almost about to check out but luckily our room was ok. There were little bugs in our bathroom. And some of the fixtures were staring to peel off. TV did not work. And the location of the room was towards the interstate which made it very loud. My fault as I should have researched more on the location of the hotel.

2

Angel

18 Nov 2024

·

Stayed 1 night

I will never be returning surrounded by a beautiful area but the hotel is just a motel in a dressed up building and alot of questionable activity going on at that location and noisy with alot of drunk throwing parties and women asking for money for favors so NO i will never retun.

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Month	Average price
January	US$64
February	US$71
March	US$91
April	US$84
May	US$93
June	US$113
July	US$113
August	US$104
September	US$69
October	US$61
November	US$69
December	US$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $129
20 $91	21 $91	22 $92	23 $91	24 $87	25 $126	26 $123
27 $91	28 $93	29 $91	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $124	3 $126
4 $91	5 $91	6 $88	7 $91	8 $92	9 $126	10 $127
11 $90	12 $91	13 $91	14 $87	15 $86	16 $128	17 $122
18 $93	19 $91	20 $82	21 $79	22 $79	23 $115	24 $115
25 $83	26 $83	27 $82	28 $82	29 $82	30 $116	31 $115

WoodSpring Suites Virginia Beach

Prices for WoodSpring Suites Virginia Beach

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Smoking

Room, 1 Queen Bed, Smoking

Room, 1 Queen Bed

Guest reviews of WoodSpring Suites Virginia Beach

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about WoodSpring Suites Virginia Beach

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