Hotel Bosfora

Everything nice !

Ive been staying in the bosfora since 2 years and this time I was extremely disappointed with the level of customer service From the hotel and the staff overall I had 2 rooms booked on a 6 nights visit family trip and our stay wasn't good one of the room the key card pouch isn't working at all which keeps cutting the power off so many times we experienced no electricity at all upon reporting the issue Mehmet the afternoon receptionist keeps saying we need to insert in the slot which we kept doing and never worked the night receptionist didn't have a clue of what we reported the only helpful person was the day receptionist Goksel who tried his best to arrange things for us . In the room Is dusty the tap of the bidet keeps coming off and the a/c doesn't generate cold enough air in this heat of 30 plus degrees all everyone keep on doing is saying it's ok when it's not ok we pay our money to get comfort and service not these kind of issues. Unfortunately I won't be returning back to this hotel on my next trip due in 6 months as it's not worthy it my money it seems that management doesn't care about customer well being and welfare I will also be making a formal complaint about the issues to my travel agent not to review the hotel as 5 star ⭐ doesn't deserve it and I will highly recommend you invest somewhere else before finding dust, broken tap and no toilet paper service as well as no lights in the room

Hotel looked very nice online but was very dirty once we entered, nothing felt clean. For the shower we had to use sandals just to feel clean, towels were always ripped and stained. Hotel sheets we asked to be changed multiple times but housekeeping never did. Wouldn’t recommend did not feel clean or comfortable our entire stay.

I recently stayed at Hotel Bosfora in Beşiktaş, Istanbul and had a generally pleasant experience. The hotel offers a decent stay with charming and friendly staff who go out of their way to make guests feel welcome. Their hospitality was one of the highlights of my visit. In terms of cleanliness, the hotel is generally well-maintained, but I believe there is room for improvement to ensure a more spotless environment. It was not a major issue, but attention to detail could enhance the overall experience. The location has its pros and cons. While the surroundings are a bit quiet and okay, the hotel is situated on top of a hill, which makes walking around a bit challenging, especially for those who prefer easy access to nearby attractions. Overall, Hotel Bosfora is a good option if you’re looking for friendly service and a comfortable stay, but be prepared for the uphill walks.

Bosfora is home everytime I'm in Istanbul twice a year .. I love the convenience of location where everything is just a step away whether you need supermarket , laundry or coffee spot 😁the hotel itself is comfortable the double room Is spacious enough with comfortable bed and a sofa bed with an additional lounging sofa which makes it even more relaxing ☺️ however this time I did notice the room being dusty and the bathroom door frame is coming out, the bedside lamp coming off and the lights bulbs needs changing it jerks losing power .,it did get a little noisy at night and even though it says non smoking we could smell cigarette smoke through out the stay so if the management could look into it and sort it out it would be fabulous ☺️ checkin was with Ali who's always fantastic and make it easier for us 😁Ghoskel is equally nice and friendly .. night shift Ali is also polite and kind ☺️all of them makes us feel safe and comfortable which makes me visit again so thank you ☺️ I would definitely recommend staying there beautiful staff and I'm sure you won't be disappointed 😁