Hoian Sincerity Hotel & Spa
US$30
/ night
Avg. for October
Prices for Hoian Sincerity Hotel & Spa
Select dates to see prices and availability
US$30
/ night
Avg. for October
Monthly average prices
Nightly prices at Hoian Sincerity Hotel & Spa average US$29 in the cheapest month (September) and US$44 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$34 |
| February | US$44 |
| March | US$43 |
| April | US$38 |
| May | US$32 |
| June | US$32 |
| July | US$35 |
| August | US$38 |
| September | US$29 |
| October | US$30 |
| November | US$33 |
| December | US$36 |
J
F
M
A
M
J
J
A
S
Oct · US$30
O
N
D
Most expensive: February (~US$44)
Cheapest: September (~US$29)
About this property
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless in...
Amenities
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Business amenities
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 70 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Computers with complimentary wired and wireless internet keep you connected, and cable programming is available for entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
With a stay at Hoian Sincerity Hotel & Spa, you'll be centrally located in Da Nang Municipality, a 3-minute drive from Hoi An Night Market and 7 minutes from An Bang Beach. This hotel is 11 mi (17.6 km) from My Khe Beach and 3.6 mi (5.7 km) from Cua Dai Beach.
What's nearby
Chuc Thanh Pagoda(0.4 Miles)
Phuoc Lam Pagoda(0.7 Miles)
Hoi An Museum(0.9 Miles)
Ba Le Well(0.9 Miles)
Tran Family Chapel(0.9 Miles)
Museum of History and Culture(0.9 Miles)
Hoi An Historic Museum(1 Miles)
Quan Cong Temple(1 Miles)
Ong Pagoda(1 Miles)
Sa Huynh Culture Museum(1 Miles)
Quan Thang House(1 Miles)
Assembly Hall of the Chaozhou Chinese Congregation(1 Miles)
Assembly Hall of the Fujian Chinese Congregation(1 Miles)
Central Market Hội An(1.1 Miles)
Duc An Old House(1.1 Miles)
The preferred airport for Hoian Sincerity Hotel & Spa is Da Nang Intl. Airport (DAD)(17.2 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Location
No1 Le Dinh Tham, Hoi An, Vietnam
Chuc Thanh Pagoda (0.4 Miles)
Phuoc Lam Pagoda (0.7 Miles)
Hoi An Museum (0.9 Miles)
Ba Le Well (0.9 Miles)
Tran Family Chapel (0.9 Miles)
Museum of History and Culture (0.9 Miles)
Room options
7
Family Room, Balcony, Pool View
Room details
2 Large Double Beds
Sleeps 5
355 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Deluxe Twin Room, Balcony
Room details
2 Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
9
Superior Twin Room, Balcony
Room details
2 Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Superior Double Room, Balcony
Room details
1 Large Double Bed
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Junior Twin Room, Balcony, City View
Room details
2 Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
10
Junior Double Room, Balcony, City View
Room details
1 Large Double Bed
Sleeps 3
355 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Suite, Balcony
Room details
1 Extra-Large Double Bed
Sleeps 3
592 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
Connecting Rooms, Balcony
Room details
1 Large Double Bed
and 2 Single Beds
Sleeps 5
614 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
8
Deluxe Double Room, Balcony
Room details
1 Large Double Bed
Sleeps 3
323 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Hoian Sincerity Hotel & Spa
9.2
Superb
Based on 5,313 verified reviews
Who stays here?
Couple
34%
Family
40%
Group
20%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Hoian Sincerity Hotel & Spa, travellers consistently praise the exceptionally friendly staff, comfortable spacious rooms, and useful perks like a free shuttle to Old Town and the beach, plus a relaxing spa and a well liked pool.
Read moreWas this helpful?
What guests think
At Hoian Sincerity Hotel & Spa, travellers consistently praise the exceptionally friendly staff, comfortable spacious rooms, and useful perks like a free shuttle to Old Town and the beach, plus a relaxing spa and a well liked pool.
Some guests note the property shows its age, with occasional maintenance issues such as dated fixtures and bicycles needing attention. Breakfast is widely enjoyed, though a few reviewers reported hygiene lapses at the buffet or found the selection simpler than expected. The setting is slightly outside the Old Town and generally quiet at night. Expect a comfortable, good value stay with standout service.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests appreciate the free shuttle to the Old Town and beach, complimentary bicycles, the pool, and the spa. Some note the property feels dated and that bicycles or certain fixtures could use better maintenance.
Related guest reviews
10
Lucinda
10 Jan 2025
·
Stayed 9 nights
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
10
Shabir
13 Apr 2025
·
Stayed 3 nights
Their bus shuttle service
Their bus shuttle service
10
Felicia
28 Sept 2024
·
Stayed 4 nights
If I could give more than 5 stars I would! Not only is this a beautiful place, but the service is absolutely impeccable! Big shoutout the Kein who made our stay magical. He always went out to make sure we were looked out for. It was also my birthday, and the staff left a birthday surprise for me in my room! The buffet breakfast is beautiful with a wide range of options. Had a massage at the spa that left me feeling so relaxed and also swam in the beautiful pool everyday! The hotel also has a shuttle to Hoi An Ancient Town and the beach that you can reserve for free which is so convenient. When you go to A Bang beach with the shuttle, you are taken to a Dolphin Beach Club where you have a private space with a lounge chair, towels and a shower. We spent our whole day there at the beautiful beach. THANK YOU Sincerity Hotel for making our stay so amazing! We will be back very soon!!
If I could give more than 5 stars I would! Not only is this a beautiful place, but the service is absolutely impeccable! Big shoutout the Kein who made our stay magical. He always went out to make sure we were looked out for. It was also my birthday, and the staff left a birthday surprise for me in my room! The buffet breakfast is beautiful with a wide range of options. Had a massage at the spa that left me feeling so relaxed and also swam in the beautiful pool everyday! The hotel also has a shuttle to Hoi An Ancient Town and the beach that you can reserve for free which is so convenient. When you go to A Bang beach with the shuttle, you are taken to a Dolphin Beach Club where you have a private space with a lounge chair, towels and a shower. We spent our whole day there at the beautiful beach. THANK YOU Sincerity Hotel for making our stay so amazing! We will be back very soon!!
10
Jocelyne
18 Apr 2025
·
Stayed 4 nights
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
10
Sally
10 Jan 2025
·
Stayed 9 nights
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
10
Krista
18 May 2024
·
Stayed 4 nights
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
8
Betina Van Lieshout
15 Jul 2024
·
Stayed 12 nights
Meget fint hotel med søde ansatte. Hotellet trænger dog til en kærlig hånd. Det er noget slidt. Huller i gulvet, solsenge der er faldefærdige, håndklæder som er med pletter. Og der er ikke mulighed for en drink eller vin efter kl 21.30. Der er slukket og lukket.
Meget fint hotel med søde ansatte. Hotellet trænger dog til en kærlig hånd. Det er noget slidt. Huller i gulvet, solsenge der er faldefærdige, håndklæder som er med pletter. Og der er ikke mulighed for en drink eller vin efter kl 21.30. Der er slukket og lukket.
10
Chai Kwai
20 Dec 2025
·
Stayed 1 night
首先 入住退房非常順利及快速 房間與洗手間很大 水壓足 乾淨 無線網路快 早餐一流 還有免費單車租用 喜歡游泳的應該會開心因酒店泳池大又乾淨 酒店到古城或海灘有免費巴士（有時間表）晚上周圍很安靜可以睡個好覺 如有機會再到會安 肯定會再入住 謝謝你們的好服務
首先 入住退房非常順利及快速 房間與洗手間很大 水壓足 乾淨 無線網路快 早餐一流 還有免費單車租用 喜歡游泳的應該會開心因酒店泳池大又乾淨 酒店到古城或海灘有免費巴士（有時間表）晚上周圍很安靜可以睡個好覺 如有機會再到會安 肯定會再入住 謝謝你們的好服務
8
Maria Thi
8 Jan 2024
·
Stayed 3 nights
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
10
Danielle
24 Jul 2024
·
Stayed 4 nights
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean, with housekeeping keeping spaces tidy. A few guests mentioned stained towels or that cleaning could be more thorough.
Related guest reviews
10
Rebeca Lissette
4 Mar 2023
·
Stayed 1 night
Great staff. Very good service. The room was comfortable and very clean. Good value.
Great staff. Very good service. The room was comfortable and very clean. Good value.
10
chulhyun
1 Apr 2023
·
Stayed 1 night
it was very clean and kind. The receptionist are always smiling 😃 I will visit again. Thanks Vi
it was very clean and kind. The receptionist are always smiling 😃 I will visit again. Thanks Vi
6
Brian
5 Jun 2022
·
Stayed 4 nights
Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
Staff friendly and helpful with good English. Bikes were poorly maintained and need to be renewed. Room could have been cleaned better.
10
Tracey
21 Mar 2023
·
Stayed 2 nights
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
10
Ronald
10 May 2024
·
Stayed 5 nights
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
8
Betina Van Lieshout
15 Jul 2024
·
Stayed 12 nights
Meget fint hotel med søde ansatte. Hotellet trænger dog til en kærlig hånd. Det er noget slidt. Huller i gulvet, solsenge der er faldefærdige, håndklæder som er med pletter. Og der er ikke mulighed for en drink eller vin efter kl 21.30. Der er slukket og lukket.
Meget fint hotel med søde ansatte. Hotellet trænger dog til en kærlig hånd. Det er noget slidt. Huller i gulvet, solsenge der er faldefærdige, håndklæder som er med pletter. Og der er ikke mulighed for en drink eller vin efter kl 21.30. Der er slukket og lukket.
10
Chai Kwai
20 Dec 2025
·
Stayed 1 night
首先 入住退房非常順利及快速 房間與洗手間很大 水壓足 乾淨 無線網路快 早餐一流 還有免費單車租用 喜歡游泳的應該會開心因酒店泳池大又乾淨 酒店到古城或海灘有免費巴士（有時間表）晚上周圍很安靜可以睡個好覺 如有機會再到會安 肯定會再入住 謝謝你們的好服務
首先 入住退房非常順利及快速 房間與洗手間很大 水壓足 乾淨 無線網路快 早餐一流 還有免費單車租用 喜歡游泳的應該會開心因酒店泳池大又乾淨 酒店到古城或海灘有免費巴士（有時間表）晚上周圍很安靜可以睡個好覺 如有機會再到會安 肯定會再入住 謝謝你們的好服務
8
SEONGMUN
6 May 2023
·
Stayed 2 nights
The exterior is antique, but the cleanliness of the room and the kindness of the staff are not pretentious, and the breakfast is also satisfying
The exterior is antique, but the cleanliness of the room and the kindness of the staff are not pretentious, and the breakfast is also satisfying
10
XUNJIAN
11 Jul 2023
·
Stayed 3 nights
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
It may not be as lavish as 5 star international hotel chain, but the staff were really attentive and always genuine in their service. Top notch hospitatily! Rooms were spotless and clean after every housekeeping. Any maintanence defects (blown light bulbs) were immediately addressed. Overall a pleasant 3 nights stay!
10
Danielle
24 Jul 2024
·
Stayed 4 nights
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and comfortable with good beds and a quiet environment for sleep. Some reviewers experienced dated bathroom fixtures or water pressure and availability issues.
Related guest reviews
8
Rika
2 Jan 2025
·
Stayed 2 nights
Hugh,Silvia,Winお世話になりました！ありがとうございました。 ［よかった点］ ・私は中学生にすら劣る英語スキルしかないのですが、スタッフの方が皆親切でコミュニケーションはなんとかなりました。英語が苦手な人におすすめです。 ・繁華街から少し離れてるので、とても静かです。車のクラクション音が聴こえなくて快適。 ・グラブを捕まえて乗る時も、混雑している立地ではないため、スムーズです。 ・コンセントはそのまま日本のものが使えました（勿論電圧は要確認）。ベッドサイドにもあります。 ［あまりよくなかった点］ ・五階の大きな浴槽がある部屋だったので、嬉々としてお湯を溜め始めましたが、半分くらいで湯切れしました。湯船に浸かるのは無理そうです。 ・ハンドソープが独特な香りで少し苦手でした。 ・朝食は西洋的な朝食のシンプルな構成です。ダナンのシティホテルの方が品数も豊富だったので、特筆して良いとまでは感じませんでした。 ［注意事項］ ホイアンの市街地に、夜まで遊ぶ予定の時は必ず帰りのシャトルバスを予約した方がいいです。20:30頃に市街地からグラブを捕まえて帰ろうとしましたが、ドライバー皆がダナンに乗せていく客を狙っているため、近すぎるこのホテルに向かってくれる車が全くマッチング出来ませんでした。最終的に静かな夜の道をハラハラしながら20分歩いて帰ったので（何事もなくて良かった）必ず一番最後の21:00の便でも予約して行った方がいいです。
Hugh,Silvia,Winお世話になりました！ありがとうございました。 ［よかった点］ ・私は中学生にすら劣る英語スキルしかないのですが、スタッフの方が皆親切でコミュニケーションはなんとかなりました。英語が苦手な人におすすめです。 ・繁華街から少し離れてるので、とても静かです。車のクラクション音が聴こえなくて快適。 ・グラブを捕まえて乗る時も、混雑している立地ではないため、スムーズです。 ・コンセントはそのまま日本のものが使えました（勿論電圧は要確認）。ベッドサイドにもあります。 ［あまりよくなかった点］ ・五階の大きな浴槽がある部屋だったので、嬉々としてお湯を溜め始めましたが、半分くらいで湯切れしました。湯船に浸かるのは無理そうです。 ・ハンドソープが独特な香りで少し苦手でした。 ・朝食は西洋的な朝食のシンプルな構成です。ダナンのシティホテルの方が品数も豊富だったので、特筆して良いとまでは感じませんでした。 ［注意事項］ ホイアンの市街地に、夜まで遊ぶ予定の時は必ず帰りのシャトルバスを予約した方がいいです。20:30頃に市街地からグラブを捕まえて帰ろうとしましたが、ドライバー皆がダナンに乗せていく客を狙っているため、近すぎるこのホテルに向かってくれる車が全くマッチング出来ませんでした。最終的に静かな夜の道をハラハラしながら20分歩いて帰ったので（何事もなくて良かった）必ず一番最後の21:00の便でも予約して行った方がいいです。
10
Jocelyne
7 Apr 2023
·
Stayed 4 nights
C’était notre deuxième séjour à cet hôtel. Nous avions adoré l’endroit la première fois et ce fut tout aussi agréable cette fois-ci. Idéalement situé entre la vieille ville et la plage, on peut se déplacer facilement avec les bicyclettes gracieusement fournies par l’hôtel. La course en taxi est peu chère, si on préfère ce mode de transport. La chambre était grande, propre et très confortable. Le petit-déjeuner est excellent. Le personnel est aimable et particulièrement attentionné. Des amis nous avaient recommandé le Sincerity lors de notre premier séjour à Hoi An; depuis, c’est nous qui le recommandons à nos amis.
C’était notre deuxième séjour à cet hôtel. Nous avions adoré l’endroit la première fois et ce fut tout aussi agréable cette fois-ci. Idéalement situé entre la vieille ville et la plage, on peut se déplacer facilement avec les bicyclettes gracieusement fournies par l’hôtel. La course en taxi est peu chère, si on préfère ce mode de transport. La chambre était grande, propre et très confortable. Le petit-déjeuner est excellent. Le personnel est aimable et particulièrement attentionné. Des amis nous avaient recommandé le Sincerity lors de notre premier séjour à Hoi An; depuis, c’est nous qui le recommandons à nos amis.
10
Jocelyne
18 Apr 2025
·
Stayed 4 nights
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
10
Soumya
24 Feb 2023
·
If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!
If I could give this hotel 10 stars I would. This amazing hotel was the highlight of our Vietnam Stay for many reasons. My husband and I got upgraded to a nice suite that was spacious, clean, cozy, and comfortable (not to mention it was quiet and located away from all the noise)! The staff were all so incredibly welcoming and hospital. When we checked in, I was feeling a bit under the weather and the kind receptionist sent ginger tea up to my room to make me feel better which I will never forget. They even helped arrange our trip to Ba Na hills very last minute when we decided to go see the Golden Bridge. The breakfast spread was awesome every morning which is a huge plus when traveling. We would definitely recommend this hotel to anyone visiting Hoi An! It is a must stay. My husband and I will definitely choose this location again if we come back to visit!
10
Sally
10 Jan 2025
·
Stayed 9 nights
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
10
Ronald
10 May 2024
·
Stayed 5 nights
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
Staff here was great. We enjoyed the pool to get a break from the heat. Room was spacious and clean.
10
Kate
23 Sept 2025
·
Stayed 3 nights
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
10
hyeonsil
18 Apr 2023
·
Stayed 1 night
시설은 조금 오래된 느낌 안내 데스크 직원은 매우 친절함 룸 컨디션이 많이 부족
시설은 조금 오래된 느낌 안내 데스크 직원은 매우 친절함 룸 컨디션이 많이 부족
8
Maria Thi
8 Jan 2024
·
Stayed 3 nights
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
10
Danielle
24 Jul 2024
·
Stayed 4 nights
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
The shuttle bus into town or the beach was very useful. The hotel is clean, the staff friendly and breakfast was plenty full. The room was spacious and cleaned daily. I loved the swinging lounges by the pool and used the pool on a daily basis. Thank you and we will return.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is consistently praised as warm, attentive, and proactive, with staff frequently helping arrange transport and activities. Several guests described the team going above and beyond during their stay.
Related guest reviews
10
Lucinda
10 Jan 2025
·
Stayed 9 nights
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
Wonderful staff, great rooms and a free frequent bus to and from old town. Everyone was so helpful in organising activities and answering our questions. Highly recommend.
10
Jocelyne
18 Apr 2025
·
Stayed 4 nights
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
10
Makayla
23 Nov 2023
·
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.
All the staff went above and beyond to make sure we were comfortable and had a great experience. I hurt my foot earlier in the week and the ladies at the front desk (especially Jasmine) went above and beyond to get crutches delivered to me and to make sure I was cared for at all times… so sweet! I’d recommend this hotel to anyone.
10
Sally
10 Jan 2025
·
Stayed 9 nights
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
The room was very comfortable, the staff welcoming and helpful, helping us to organise daily trips. The breakfast allowed for different food choices, and the massages in the spa were wonderful. The shuttle bus to Old Town made trips easy, and gave access to the many restaurants in the town
10
Kate
23 Sept 2025
·
Stayed 3 nights
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
10
Vagn
21 Nov 2023
·
Stayed 1 night
The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
The best service I've experienced in my 42 years of travelling. The hotel is clean and cosy. The morning buffet was delicious. Easy to borrow bikes. I can warmly recommend the hotel and will hope to get the chance to return.
10
Susana
8 Aug 2023
·
Stayed 5 nights
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
10
Karina
12 Jul 2024
·
Stayed 12 nights
Very nice hotel, and great service from the personal.
Very nice hotel, and great service from the personal.
10
Maurenia
7 Sept 2025
·
Stayed 4 nights
Exceptional professionalism of staff and great breakfast.
Exceptional professionalism of staff and great breakfast.
10
sung mi
30 Jun 2024
·
Stayed 2 nights
최고의 호텔입니다 저희딸이 에어팟을 놔두고 다낭에 왔는데 찾아서 다낭호텔까지 보내주셨어요~ 얼마나 기쁜지 너무 감사했습니다 조식도 맛있고 모든직원들이 친절하게 웃어주셔서 너무 좋았습니다~ 다음에도 꼭 숙박 할거에요~ 직원분들 감사합니다 😊
최고의 호텔입니다 저희딸이 에어팟을 놔두고 다낭에 왔는데 찾아서 다낭호텔까지 보내주셨어요~ 얼마나 기쁜지 너무 감사했습니다 조식도 맛있고 모든직원들이 친절하게 웃어주셔서 너무 좋았습니다~ 다음에도 꼭 숙박 할거에요~ 직원분들 감사합니다 😊
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Set slightly outside Hoi An's Old Town, the area is quiet and accessible. The hotel's bikes and transport options make reaching the center and the beach straightforward.
Related guest reviews
10
Ipsae
9 Aug 2022
·
Stayed 3 nights
위치는 올드타운에서 도보 15분정도로 덥지만 않으면 걸어다니기 충분한 거리입니다. 다만 더울땐 정말 죽을거같더라구요 ㅎㅎ 스텝분들 다들 너~~무 친절하십니다 참섬투어 간다니깐 호텔 수건 챙겨가라고 말씀도 해주시고 다들 너무 친절하게 해주셨어요! 화장실이랑 침대도 쾌적했고 방도 아주 넓고 수영장이 이뻤는데ㅠㅠ 일정이 바빠서 이용을 못했어요... 다음에 꼭 다시 가서 수영장 이용하고 싶네요 조식도 너무 맛있었어요 여기 조식 쌀국수가 사먹는거만큼이나 엄청 맛있었어요! 마지막 조식날 남자 스텝분이 커피 만들어 주셨는데 그것도 너무 맛있어서 또먹고 싶네요
위치는 올드타운에서 도보 15분정도로 덥지만 않으면 걸어다니기 충분한 거리입니다. 다만 더울땐 정말 죽을거같더라구요 ㅎㅎ 스텝분들 다들 너~~무 친절하십니다 참섬투어 간다니깐 호텔 수건 챙겨가라고 말씀도 해주시고 다들 너무 친절하게 해주셨어요! 화장실이랑 침대도 쾌적했고 방도 아주 넓고 수영장이 이뻤는데ㅠㅠ 일정이 바빠서 이용을 못했어요... 다음에 꼭 다시 가서 수영장 이용하고 싶네요 조식도 너무 맛있었어요 여기 조식 쌀국수가 사먹는거만큼이나 엄청 맛있었어요! 마지막 조식날 남자 스텝분이 커피 만들어 주셨는데 그것도 너무 맛있어서 또먹고 싶네요
10
Beate
28 Feb 2023
·
Stayed 4 nights
Nice hotell in a short walking (or taxi) distance from the old city. Good service at the reseptipn, helping with trip, transport and shipping (to much shopping).
Nice hotell in a short walking (or taxi) distance from the old city. Good service at the reseptipn, helping with trip, transport and shipping (to much shopping).
10
Bradford
27 Dec 2022
·
Stayed 1 night
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
Great hotel and super friendly, english speaking staff. They have free bikes that you can use to bike into the center of Hoi An or to the beach. There are also several nice spas w/in a few blocks of the hotel. Very efficient check in. They let us check in early and strived to accommodate. They also can easy arrange you a pickup from the Da Nang Airport ($15 from airport to hotel) and a transfer from Hoi An to Hue. Highly recommend and good value for the money.
10
Siong Guan
6 Jan 2023
·
Stayed 19,352 nights
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.
Such a serene resort in Hoian area. Good place to spend few nights to experience the calm and peaceful vibe of the city. Staffs are very friendly and welcoming.
10
Christine
13 Feb 2025
·
Stayed 4 nights
Super serviceminded hotel and good location, near a really nice spa and café.
Super serviceminded hotel and good location, near a really nice spa and café.
8
Rika
2 Jan 2025
·
Stayed 2 nights
Hugh,Silvia,Winお世話になりました！ありがとうございました。 ［よかった点］ ・私は中学生にすら劣る英語スキルしかないのですが、スタッフの方が皆親切でコミュニケーションはなんとかなりました。英語が苦手な人におすすめです。 ・繁華街から少し離れてるので、とても静かです。車のクラクション音が聴こえなくて快適。 ・グラブを捕まえて乗る時も、混雑している立地ではないため、スムーズです。 ・コンセントはそのまま日本のものが使えました（勿論電圧は要確認）。ベッドサイドにもあります。 ［あまりよくなかった点］ ・五階の大きな浴槽がある部屋だったので、嬉々としてお湯を溜め始めましたが、半分くらいで湯切れしました。湯船に浸かるのは無理そうです。 ・ハンドソープが独特な香りで少し苦手でした。 ・朝食は西洋的な朝食のシンプルな構成です。ダナンのシティホテルの方が品数も豊富だったので、特筆して良いとまでは感じませんでした。 ［注意事項］ ホイアンの市街地に、夜まで遊ぶ予定の時は必ず帰りのシャトルバスを予約した方がいいです。20:30頃に市街地からグラブを捕まえて帰ろうとしましたが、ドライバー皆がダナンに乗せていく客を狙っているため、近すぎるこのホテルに向かってくれる車が全くマッチング出来ませんでした。最終的に静かな夜の道をハラハラしながら20分歩いて帰ったので（何事もなくて良かった）必ず一番最後の21:00の便でも予約して行った方がいいです。
Hugh,Silvia,Winお世話になりました！ありがとうございました。 ［よかった点］ ・私は中学生にすら劣る英語スキルしかないのですが、スタッフの方が皆親切でコミュニケーションはなんとかなりました。英語が苦手な人におすすめです。 ・繁華街から少し離れてるので、とても静かです。車のクラクション音が聴こえなくて快適。 ・グラブを捕まえて乗る時も、混雑している立地ではないため、スムーズです。 ・コンセントはそのまま日本のものが使えました（勿論電圧は要確認）。ベッドサイドにもあります。 ［あまりよくなかった点］ ・五階の大きな浴槽がある部屋だったので、嬉々としてお湯を溜め始めましたが、半分くらいで湯切れしました。湯船に浸かるのは無理そうです。 ・ハンドソープが独特な香りで少し苦手でした。 ・朝食は西洋的な朝食のシンプルな構成です。ダナンのシティホテルの方が品数も豊富だったので、特筆して良いとまでは感じませんでした。 ［注意事項］ ホイアンの市街地に、夜まで遊ぶ予定の時は必ず帰りのシャトルバスを予約した方がいいです。20:30頃に市街地からグラブを捕まえて帰ろうとしましたが、ドライバー皆がダナンに乗せていく客を狙っているため、近すぎるこのホテルに向かってくれる車が全くマッチング出来ませんでした。最終的に静かな夜の道をハラハラしながら20分歩いて帰ったので（何事もなくて良かった）必ず一番最後の21:00の便でも予約して行った方がいいです。
10
Jocelyne
7 Apr 2023
·
Stayed 4 nights
C’était notre deuxième séjour à cet hôtel. Nous avions adoré l’endroit la première fois et ce fut tout aussi agréable cette fois-ci. Idéalement situé entre la vieille ville et la plage, on peut se déplacer facilement avec les bicyclettes gracieusement fournies par l’hôtel. La course en taxi est peu chère, si on préfère ce mode de transport. La chambre était grande, propre et très confortable. Le petit-déjeuner est excellent. Le personnel est aimable et particulièrement attentionné. Des amis nous avaient recommandé le Sincerity lors de notre premier séjour à Hoi An; depuis, c’est nous qui le recommandons à nos amis.
C’était notre deuxième séjour à cet hôtel. Nous avions adoré l’endroit la première fois et ce fut tout aussi agréable cette fois-ci. Idéalement situé entre la vieille ville et la plage, on peut se déplacer facilement avec les bicyclettes gracieusement fournies par l’hôtel. La course en taxi est peu chère, si on préfère ce mode de transport. La chambre était grande, propre et très confortable. Le petit-déjeuner est excellent. Le personnel est aimable et particulièrement attentionné. Des amis nous avaient recommandé le Sincerity lors de notre premier séjour à Hoi An; depuis, c’est nous qui le recommandons à nos amis.
10
Jocelyne
18 Apr 2025
·
Stayed 4 nights
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
10
Takeshi
7 Sept 2025
·
Stayed 1 night
旧市街へはタクシーを使うかホテルの送迎を利用するといいと思います。旧市街の至近距離よりは、ここのように多少はなれているほうが夜はいいのではないでしょうか。近くにベトナムならではのカフェもあり、ゆったりとした時間が流れていました。チェックインの時の女性の方が、息子さんがドラえもんが好きなんだと教えてくれました。もしかして私がドラえもんのような体型にみえましたかね？
旧市街へはタクシーを使うかホテルの送迎を利用するといいと思います。旧市街の至近距離よりは、ここのように多少はなれているほうが夜はいいのではないでしょうか。近くにベトナムならではのカフェもあり、ゆったりとした時間が流れていました。チェックインの時の女性の方が、息子さんがドラえもんが好きなんだと教えてくれました。もしかして私がドラえもんのような体型にみえましたかね？
8
Maria Thi
8 Jan 2024
·
Stayed 3 nights
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
This is a 5 star property or so they say but it had definitely seen better days. Shower was over bathtub and water spray was really poor. The view outside the property made it feel as though they had picked up the property and placed it in a run down area...so many dogs running around and pooing...What makes this place amazing is the staff including cleaning staff. The free transportation to the beach and to the old town was really good as were the free bicycles. Area to the side of the hotel away from it was lovely, some really nice restaurants with some absolutely lovely staff. This is a lovely hotel, slightly rundown and the wifi isn't brilliant but the hotel itself and staff are which is all you want really. Very family friendly.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely described as tasty and plentiful, with many enjoying the buffet. A few guests reported hygiene concerns at the buffet or felt the selection was simpler than expected.
Related guest reviews
8
Rika
2 Jan 2025
·
Stayed 2 nights
Hugh,Silvia,Winお世話になりました！ありがとうございました。 ［よかった点］ ・私は中学生にすら劣る英語スキルしかないのですが、スタッフの方が皆親切でコミュニケーションはなんとかなりました。英語が苦手な人におすすめです。 ・繁華街から少し離れてるので、とても静かです。車のクラクション音が聴こえなくて快適。 ・グラブを捕まえて乗る時も、混雑している立地ではないため、スムーズです。 ・コンセントはそのまま日本のものが使えました（勿論電圧は要確認）。ベッドサイドにもあります。 ［あまりよくなかった点］ ・五階の大きな浴槽がある部屋だったので、嬉々としてお湯を溜め始めましたが、半分くらいで湯切れしました。湯船に浸かるのは無理そうです。 ・ハンドソープが独特な香りで少し苦手でした。 ・朝食は西洋的な朝食のシンプルな構成です。ダナンのシティホテルの方が品数も豊富だったので、特筆して良いとまでは感じませんでした。 ［注意事項］ ホイアンの市街地に、夜まで遊ぶ予定の時は必ず帰りのシャトルバスを予約した方がいいです。20:30頃に市街地からグラブを捕まえて帰ろうとしましたが、ドライバー皆がダナンに乗せていく客を狙っているため、近すぎるこのホテルに向かってくれる車が全くマッチング出来ませんでした。最終的に静かな夜の道をハラハラしながら20分歩いて帰ったので（何事もなくて良かった）必ず一番最後の21:00の便でも予約して行った方がいいです。
Hugh,Silvia,Winお世話になりました！ありがとうございました。 ［よかった点］ ・私は中学生にすら劣る英語スキルしかないのですが、スタッフの方が皆親切でコミュニケーションはなんとかなりました。英語が苦手な人におすすめです。 ・繁華街から少し離れてるので、とても静かです。車のクラクション音が聴こえなくて快適。 ・グラブを捕まえて乗る時も、混雑している立地ではないため、スムーズです。 ・コンセントはそのまま日本のものが使えました（勿論電圧は要確認）。ベッドサイドにもあります。 ［あまりよくなかった点］ ・五階の大きな浴槽がある部屋だったので、嬉々としてお湯を溜め始めましたが、半分くらいで湯切れしました。湯船に浸かるのは無理そうです。 ・ハンドソープが独特な香りで少し苦手でした。 ・朝食は西洋的な朝食のシンプルな構成です。ダナンのシティホテルの方が品数も豊富だったので、特筆して良いとまでは感じませんでした。 ［注意事項］ ホイアンの市街地に、夜まで遊ぶ予定の時は必ず帰りのシャトルバスを予約した方がいいです。20:30頃に市街地からグラブを捕まえて帰ろうとしましたが、ドライバー皆がダナンに乗せていく客を狙っているため、近すぎるこのホテルに向かってくれる車が全くマッチング出来ませんでした。最終的に静かな夜の道をハラハラしながら20分歩いて帰ったので（何事もなくて良かった）必ず一番最後の21:00の便でも予約して行った方がいいです。
10
Kenneth
1 Mar 2025
·
Stayed 3 nights
Excellent accommodations and breakfast buffet for the price! Excellent value!
Excellent accommodations and breakfast buffet for the price! Excellent value!
10
Jocelyne
18 Apr 2025
·
Stayed 4 nights
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
We had a great stay. This was our third time at the Sincerity and, hopefully, not the last one. Hotel is well located, close to the Old Town and to the beach. Rooms are very comfortable. Breakfast is excellent. The staff is outstanding in all departments (cleaning, reception, restaurant). The bicycles, complimentary, could be better maintained, but it is really a minor consideration.
10
Tracey
21 Mar 2023
·
Stayed 2 nights
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
We were so well taken care of! Everything was sparking clean and the breakfast buffet was varied and delicious. The desk staff bent over backwards to help us figure out the city and what we wanted to do. The pool was adorable and a lovely oasis from the crazy markets.
10
Krista
18 May 2024
·
Stayed 4 nights
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
The staff at this hotel couldn’t have done more! The room was beautiful. Beds comfy. Pool Devine! Had a massage at the Spa and it was the best I’ve ever had. Oh and do t get me started on the breakfast. Wow!! There’s a shuttle from the hotel to downtown and the beach leaving often throughout the day. Highly recommend this hotel
10
Kate
23 Sept 2025
·
Stayed 3 nights
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
10
Marc
12 May 2023
·
Stayed 2 nights
fantastic place - not gonna lie. exceptional service, incredible breakfast, nice beds and just a perfect place to be at. give it a shot - you’ll love it!
fantastic place - not gonna lie. exceptional service, incredible breakfast, nice beds and just a perfect place to be at. give it a shot - you’ll love it!
10
Susana
8 Aug 2023
·
Stayed 5 nights
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
This was the best hotel from our Vietnam trip. Wonderful staff, lovely hotel and good location. We enjoyed the tasty and varied breakfast (particularly the vietnamese iced coffee) and also the spa. Spa massages and facials are excellent and very good prices. We used the free shuttle to go to the beach and into town. Silvia, Flora ans Ken were very helpful and always welcomed us with a big smile. Highly recommended.
8
Junghyok
20 Feb 2025
·
Stayed 2 nights
오래된 시설임에도 불구하고 깨끗한 편이었습니다. 침대도 쾌적했고, 에어컨도 오래되기는 했지만, 꿉꿉한 냄새를 없애주기에는 충분했습니다. 다만 조식을 먹으러 식당에 갔는데 첫날 샐러드용 채소를 집게로 집는데 날벌레들이 나와서 깜짝 놀라서 다른 것들만 먹었습니다. 그리고 직원들의 위생관념이 문제가 있습니다. 첫날 한 직원이 아래쪽 컵을 집어서 위로 올려놓는데, 음료가 담기는 컵의 안쪽으로 손가락을 넣어서 두 개를 붙여 잡고 올려놓는 것을 보았습니다. 그리고 둘째날은 다른 직원이 행주를 잡고 테이블을 닦던 손으로 곧장 포크, 나이프 등을 세팅하는 모습도 보았습니다. 그 포크와 스푼이 내 입으로 들어갈 걸 생각하니 기분이 안 좋았습니다.
오래된 시설임에도 불구하고 깨끗한 편이었습니다. 침대도 쾌적했고, 에어컨도 오래되기는 했지만, 꿉꿉한 냄새를 없애주기에는 충분했습니다. 다만 조식을 먹으러 식당에 갔는데 첫날 샐러드용 채소를 집게로 집는데 날벌레들이 나와서 깜짝 놀라서 다른 것들만 먹었습니다. 그리고 직원들의 위생관념이 문제가 있습니다. 첫날 한 직원이 아래쪽 컵을 집어서 위로 올려놓는데, 음료가 담기는 컵의 안쪽으로 손가락을 넣어서 두 개를 붙여 잡고 올려놓는 것을 보았습니다. 그리고 둘째날은 다른 직원이 행주를 잡고 테이블을 닦던 손으로 곧장 포크, 나이프 등을 세팅하는 모습도 보았습니다. 그 포크와 스푼이 내 입으로 들어갈 걸 생각하니 기분이 안 좋았습니다.
10
Maurenia
7 Sept 2025
·
Stayed 4 nights
Exceptional professionalism of staff and great breakfast.
Exceptional professionalism of staff and great breakfast.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Diane
6 Mar 2026
·
Stayed 5 nights
The location is quiet and having shittle really helpes get every where. The stagf are so friendly and helpful. Wish we could have stayed longer.
The location is quiet and having shittle really helpes get every where. The stagf are so friendly and helpful. Wish we could have stayed longer.
10
Sophie
11 Feb 2026
·
Stayed 5 nights
Very nice
Very nice
10
Kate
23 Sept 2025
·
Stayed 3 nights
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
Beautiful hotel with wonderful staff, incredibly comfortable beds, and delicious breakfasts.
10
Maurenia
7 Sept 2025
·
Stayed 4 nights
Exceptional professionalism of staff and great breakfast.
Exceptional professionalism of staff and great breakfast.
8
isaac
25 Aug 2025
·
Stayed 5 nights
Overall, a great little hotel.. Only issue that I had was that there weren’t any outdoor seating anywhere (besides right at the pool). I prefer my morning coffee outside and couldn’t do that, otherwise, a great stay…
Overall, a great little hotel.. Only issue that I had was that there weren’t any outdoor seating anywhere (besides right at the pool). I prefer my morning coffee outside and couldn’t do that, otherwise, a great stay…
FAQs about Hoian Sincerity Hotel & Spa
Is parking available at the hotel?
Yes, parking is available on-site and is free for guests.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately VND 100,000 for adults and VND 50,000 for children.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
Are airport shuttle services available?
Yes, airport shuttle services are provided for a surcharge of VND 400,000 per vehicle. Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.
What is the hotel's location in relation to nearby attractions?
The hotel is centrally located in Hoi An, within a 5-minute drive of Hoi An Night Market and Hoi An Market. It is approximately 11 miles from My Khe Beach and 1.9 miles from An Bang Beach.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool, which is available seasonally. Guests can enjoy the pool during operational hours.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-30: NO DATA
- 2026-10-01: 49.367923871459965USD
- 2026-10-02: 48.98119899169922USD
- 2026-10-03: 48.88309161712647USD
- 2026-10-04: 48.03605917236328USD
- 2026-10-05: 50.41950825332642USD
- 2026-10-06: 48.64332098526001USD
- 2026-10-07: 48.95863903503418USD
- 2026-10-08: 48.64332098526001USD
- 2026-10-09: 53.696678031616216USD
- 2026-10-10: 51.55841121459961USD
- 2026-10-11: 49.02834395843506USD
- 2026-10-12: NO DATA
- 2026-10-13: 49.02834395843506USD
- 2026-10-14: 50.9921976651001USD
- 2026-10-15: 48.64332098526001USD
- 2026-10-16: NO DATA
- 2026-10-17: 50.9921976651001USD
- 2026-10-18: 50.35861015792847USD
- 2026-10-19: 53.696678031616216USD
- 2026-10-20: NO DATA
- 2026-10-21: 53.696678031616216USD
- 2026-10-22: 53.696678031616216USD
- 2026-10-23: 53.696678031616216USD
- 2026-10-24: 53.696678031616216USD
- 2026-10-25: 49.30643118591309USD
- 2026-10-26: 48.63893049713135USD
- 2026-10-27: 53.696678031616216USD
- 2026-10-28: 53.696678031616216USD
- 2026-10-29: 53.696678031616216USD
- 2026-10-30: 53.696678031616216USD
- 2026-10-31: 53.696678031616216USD
- 2026-11-01: NO DATA
- 2026-11-02: 53.696678031616216USD
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: 53.696678031616216USD
- 2026-11-06: NO DATA
- 2026-11-07: 53.696678031616216USD
- 2026-11-08: 53.64297964736939USD
- 2026-11-09: NO DATA
- 2026-11-10: 53.378473203582764USD
- 2026-11-11: 53.696678031616216USD
- 2026-11-12: 53.696678031616216USD
- 2026-11-13: 53.696678031616216USD
- 2026-11-14: 45.56451595962525USD
- 2026-11-15: 53.696678031616216USD
- 2026-11-16: 53.696678031616216USD
- 2026-11-17: NO DATA
- 2026-11-18: 53.696678031616216USD
- 2026-11-19: 53.696678031616216USD
- 2026-11-20: NO DATA
- 2026-11-21: 53.696678031616216USD
- 2026-11-22: 53.696678031616216USD
- 2026-11-23: 53.696678031616216USD
- 2026-11-24: 53.696678031616216USD
- 2026-11-25: NO DATA
- 2026-11-26: 45.58251308319092USD
- 2026-11-27: NO DATA
- 2026-11-28: 53.696678031616216USD
- 2026-11-29: 53.696678031616216USD
- 2026-11-30: 53.696678031616216USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 50000 for children
- Airport shuttle fee: VND 400000 per vehicle
- Rollaway bed fee: VND 345000.0 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Services
Tour desk
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking Onsite
Activities
Swimming pool
Pool outdoor
Bicycle Tour Information
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Family room
Snack Bar/Deli
Internet
Free wi-fi