Ocean Front Casablanca Studios with FULL KITCHENS & Beach access By BL Rentals

Dear Travelocity team, On the 9th of December 2022 we booked via your site our accommodation for our trip in Miami, to the Ocean Front Casablanca Studios with FULL KITCHENS & Beach access By BL Rentals, Miami Beach The description, the pictures and the total hotel overview provided by you were very attractive. However we have to say that we are very disappointed with all the discomforts that have been provided. (room 417) First of all we faced serious problems with wi-fi. From the front desk we have been informed that each owner has to provide a private wi-fi. The owner informed us that there isn’t any private wi-fi. The central connection from Casablanca was too slow and was not possible to work on it. That was a reason we had to go to cafés or restaurants in order to work aboard, with consequences to our business. The personal in the front desk was seen to be bothered doing their job. No willingness to be happy and polite. There were no umbrellas neither in the pool place, nor in the beach. The sunbeds in the pool were nailed to the floor, so that we haven’t any possibility to stay in shadow. The tap we used to wash our feet from the sand going from the beach to the pool are was very old and had a hole, so that not only our feet could be washed but our sunglasses as well. The bottom of the pool a long time without maintenance, so that parts without insulation color. The roof of the lobby, that means our view from the room, was too dirty, every time

There was garbage bags full of garbage underneath the sink, pieces of ceiling wall kept falling, the air conditioner wasn’t working, on top of that the pool was never cleaned there were dead bee’s in the pool.

The pictures look nice, buts it’s not the reality. The building, the pool, access to the beach are great. However, the rooms are not well maintained at all! We had NO HEAT during the cold wave, the towels were dirty, the air vents were covered in dust, the dining table was basically floating (the glass wasn’t attached to the legs). The door lock was basically broken, I preferred to carry my personal items just in case (passport and valuables). The staff said I needed to pay extra that Expedia didn’t cover… please explain!

DO NOT be SCAMMED by this place. After booking a non-refundable stay, days later, we received multiple phone calls and emails regarding a NON DISCLOSED resort fee of $45.00 which is not listed on this site. Each room is individually owned and they are pushy, rude, and opportunistic. The unit we stayed in had a broken headboard that had been glued back together, a broken light fixture, dirty walls, and the beds were so short, my feet hung off the end. They have no beach chairs available and the pool chairs are bolted to the ground so you cannot even relocate to a shady area. the outdoor bar was never open so we had no choice but to walk across the street to the gas station for drinks and snacks. Outrageously disaapointed and angry.

Good facility, outside of parking prices it’s perfect

Avg facilities for the amount charged, high parking charges. Good pool and proximity to the beach is the only advantage.

1st room no hot water owner moved me to 2nd & nicer room but i couldn't cook during my entire stay because my stove wasnt working so that put more expenses on my pocket for eating out! Toilet was leaking. Total loss for the groceries i had bought! property needs lots of repairs and one of valet drivers RUDE!! riding as passenger in cars, eating while parking my car just unprofessional!!

It's a shame that I booked this for my daughters senior break trip. - Disrespectfulresident and staff. - No on site parking unless you valet park $35 per day. - Filthy room! See photo of dirt upon arrival - Contacts stuck on mirror. - 8 day stay only received 2 $$ store rolls of toilet paper. 2 towels for showers, 4 dirty beach towels. - Halls smell of dirty feet and sweat. - A/C stopped working 2 days in - Agent has horrible communication skills! - Bedding is horrible, better to sleep outside in sand. - No safety deposit boxes in rooms. (Broken) - Hot water constantly running out. - No ventilation in bathroom (No window or extractor fan) leaving the bathroom misty after taking a shower and leaving it smelly after using. - mold/mildew on walls and ceiling. I could go on but im not going to waste any more time. I have honestly never been anywhere and met such rude staff and resident. If you are not majorly botherd by the cleanliness of your room and want a cheaper place to stay this place for you. However if you are more the adventurous type, care about cleanliness then don’t stay here. The property isn’t secured like they claim, anyone is able to enter from beach and use pool. We were in room 640 and will never stay again, unless some drastic changes are made.

There was not one thing i liked about this hotel!!! The rooms are falling apart , no amenities , everything looks used that was provided (towels) pillows were so old and used no pillow was better.. got the room on expedia for $83 , false advertising as when you get to the hotel you are then overcharged with nonsense fees : registration fee, parking , and more ended up costing around $500 There was construction going on , on site so the noise was obsence and the plumbing issues in the bathroom were another nightmare The type of guest this hotel serves is let me just say different . I would not say this is a family friendly hotel . So do not bring your kids here

False advertising of free parking. It is never offered. The valet did not give a tag for parking and the hotel wanted to charge $10 for “lost” tag. The room is very dated and smelled.

Cheap and filthy. Lesson learned.

We were given a different room the room we got assigned had roaches. They were crawling all over the room and kitchen. The blankets they provided had human fluids (Disgusting). The iron board provided was nasty dirty. And stinky. I texted the manager and got completely ignored I never receiced a response back. But she was very attentive and responsive to collect the payment. I tried to file a complaint to the front desk. They do not allow you to file a complaint through the front desk. They say you have to contact directly with the owner as these are privately owned condos. The owner completely ignored our complaints and concerns. I will never in my life stay there again. Do yourself a favor and do not book here.

The place looked very different. It was dirty. I woukd recommend staying somewhere else!!

The apt was in awful. The kitchen stove was not working, the apt was NOT clean (I found clipped nails on the floor), the cabinets of the bathroom are falling apart, they have almost not silverware, the towels have holes and are stained, the beds are very noisy, the pillows are smelly and old, the AC stopped working for a few hours, the WiFi speed IS SO SLOW that is useless, the tv cable doesn’t work propperly, the lobby is under renovation. They had to moved us to another apt and still have multiple issues. Expedia didn’t help us and the manager of the apt refused to give us our money back so we had to stay. STAY AWAY.

Worst host ever. Added a 45 dollars check in fee out of nowhere. I stayed 3 nights and only give us 1 paper roll, I found some underwear below the bed and never got the tv control remote

It's a shame that I booked this for my daughters senior break trip. - Disrespectfulresident and staff. - No on site parking unless you valet park $35 per day. - Filthy room! See photo of dirt upon arrival - Contacts stuck on mirror. - 8 day stay only received 2 $$ store rolls of toilet paper. 2 towels for showers, 4 dirty beach towels. - Halls smell of dirty feet and sweat. - A/C stopped working 2 days in - Agent has horrible communication skills! - Bedding is horrible, better to sleep outside in sand. - No safety deposit boxes in rooms. (Broken) - Hot water constantly running out. - No ventilation in bathroom (No window or extractor fan) leaving the bathroom misty after taking a shower and leaving it smelly after using. - mold/mildew on walls and ceiling. I could go on but im not going to waste any more time. I have honestly never been anywhere and met such rude staff and resident. If you are not majorly botherd by the cleanliness of your room and want a cheaper place to stay this place for you. However if you are more the adventurous type, care about cleanliness then don’t stay here. The property isn’t secured like they claim, anyone is able to enter from beach and use pool. We were in room 640 and will never stay again, unless some drastic changes are made.

Stay some place else or book through the hotel itself. Booking through BL Rentals is NOT the hotel. You get nothing that the a hotel would do for you. There were no face towels in the room. We had to buy our own & buy our own towels. The towels in the room were stained & stiff. The hotel staff will NOT give you anything for the room. The room hadn’t been cleaned & we had dirty sheets that WE had to wash. So we had to buy laundry soap too. I messaged BL rentals about our room being disgusting & still haven’t received a response. I wasn’t even in the system to get a room by the time I arrived. The front desk had to call her to get me in. The room also had roaches!!! The beds are the cheapest things ever made & make noise with every movement. We got no sleep while staying here. We had a better room & bed at Days Inn. I have pictures of this bs too. Do not book through BL Rentals. Spend your money elsewhere!

This place was disgusting. DO NOT STAY HERE

Roach infestation and TV did not work entire stay. This place is for a dog not a human being. No towels, soap, or anything. Don't stay at this dump.

It was so nasty, and the bedroom is disgusting. Do not stay here. It smells of mold and mildew. The nastiest place on earth. This place should be shut down.

I loved the oceanfront view from my room and the size of the window and sliding glass door. Everything in my room functioned as it should execpt there was a very strong mold smell and obvious mold growth on the walls and around the air conditioning vent. I was also misled about the hotel having a functioning restaurant, bar and front desk as well. This hotel has individually owned rooms and there is no hotel management or staff.

The pictures look nice, buts it’s not the reality. The building, the pool, access to the beach are great. However, the rooms are not well maintained at all! We had NO HEAT during the cold wave, the towels were dirty, the air vents were covered in dust, the dining table was basically floating (the glass wasn’t attached to the legs). The door lock was basically broken, I preferred to carry my personal items just in case (passport and valuables). The staff said I needed to pay extra that Expedia didn’t cover… please explain!

WAS A HORRIBLE EXPERIENCE !! NO SIGNAL , NO INTERNET NO TV SERVICE SMELL BAD ELEVATORS SERVICE SLOW MATTRESS BUMPY AND NOISE WHEN YOU MOVE!!! NEVER AGAIN COMING BACK TO THAT PLACE !!!

1st room no hot water owner moved me to 2nd & nicer room but i couldn't cook during my entire stay because my stove wasnt working so that put more expenses on my pocket for eating out! Toilet was leaking. Total loss for the groceries i had bought! property needs lots of repairs and one of valet drivers RUDE!! riding as passenger in cars, eating while parking my car just unprofessional!!

No Air conditioning Only one pillow for a king bed Shower is broken Dirty and disorganize Doesn’t pay attention to requests Service no good No one care about it I don't recommended this place. I lost too much time try to resolve all the problems.

The apt was in awful. The kitchen stove was not working, the apt was NOT clean (I found clipped nails on the floor), the cabinets of the bathroom are falling apart, they have almost not silverware, the towels have holes and are stained, the beds are very noisy, the pillows are smelly and old, the AC stopped working for a few hours, the WiFi speed IS SO SLOW that is useless, the tv cable doesn’t work propperly, the lobby is under renovation. They had to moved us to another apt and still have multiple issues. Expedia didn’t help us and the manager of the apt refused to give us our money back so we had to stay. STAY AWAY.

Worst host ever. Added a 45 dollars check in fee out of nowhere. I stayed 3 nights and only give us 1 paper roll, I found some underwear below the bed and never got the tv control remote

It's a shame that I booked this for my daughters senior break trip. - Disrespectfulresident and staff. - No on site parking unless you valet park $35 per day. - Filthy room! See photo of dirt upon arrival - Contacts stuck on mirror. - 8 day stay only received 2 $$ store rolls of toilet paper. 2 towels for showers, 4 dirty beach towels. - Halls smell of dirty feet and sweat. - A/C stopped working 2 days in - Agent has horrible communication skills! - Bedding is horrible, better to sleep outside in sand. - No safety deposit boxes in rooms. (Broken) - Hot water constantly running out. - No ventilation in bathroom (No window or extractor fan) leaving the bathroom misty after taking a shower and leaving it smelly after using. - mold/mildew on walls and ceiling. I could go on but im not going to waste any more time. I have honestly never been anywhere and met such rude staff and resident. If you are not majorly botherd by the cleanliness of your room and want a cheaper place to stay this place for you. However if you are more the adventurous type, care about cleanliness then don’t stay here. The property isn’t secured like they claim, anyone is able to enter from beach and use pool. We were in room 640 and will never stay again, unless some drastic changes are made.

There was not one thing i liked about this hotel!!! The rooms are falling apart , no amenities , everything looks used that was provided (towels) pillows were so old and used no pillow was better.. got the room on expedia for $83 , false advertising as when you get to the hotel you are then overcharged with nonsense fees : registration fee, parking , and more ended up costing around $500 There was construction going on , on site so the noise was obsence and the plumbing issues in the bathroom were another nightmare The type of guest this hotel serves is let me just say different . I would not say this is a family friendly hotel . So do not bring your kids here

Not well kept. Terrible maintenance.

Dear Travelocity team, On the 9th of December 2022 we booked via your site our accommodation for our trip in Miami, to the Ocean Front Casablanca Studios with FULL KITCHENS & Beach access By BL Rentals, Miami Beach The description, the pictures and the total hotel overview provided by you were very attractive. However we have to say that we are very disappointed with all the discomforts that have been provided. (room 417) First of all we faced serious problems with wi-fi. From the front desk we have been informed that each owner has to provide a private wi-fi. The owner informed us that there isn’t any private wi-fi. The central connection from Casablanca was too slow and was not possible to work on it. That was a reason we had to go to cafés or restaurants in order to work aboard, with consequences to our business. The personal in the front desk was seen to be bothered doing their job. No willingness to be happy and polite. There were no umbrellas neither in the pool place, nor in the beach. The sunbeds in the pool were nailed to the floor, so that we haven’t any possibility to stay in shadow. The tap we used to wash our feet from the sand going from the beach to the pool are was very old and had a hole, so that not only our feet could be washed but our sunglasses as well. The bottom of the pool a long time without maintenance, so that parts without insulation color. The roof of the lobby, that means our view from the room, was too dirty, every time

DO NOT be SCAMMED by this place. After booking a non-refundable stay, days later, we received multiple phone calls and emails regarding a NON DISCLOSED resort fee of $45.00 which is not listed on this site. Each room is individually owned and they are pushy, rude, and opportunistic. The unit we stayed in had a broken headboard that had been glued back together, a broken light fixture, dirty walls, and the beds were so short, my feet hung off the end. They have no beach chairs available and the pool chairs are bolted to the ground so you cannot even relocate to a shady area. the outdoor bar was never open so we had no choice but to walk across the street to the gas station for drinks and snacks. Outrageously disaapointed and angry.

Check in was very difficult. Code to room lock was inaccurate. The reception asked for $45 cash at check in. Lack of toilet paper.

We were given a different room the room we got assigned had roaches. They were crawling all over the room and kitchen. The blankets they provided had human fluids (Disgusting). The iron board provided was nasty dirty. And stinky. I texted the manager and got completely ignored I never receiced a response back. But she was very attentive and responsive to collect the payment. I tried to file a complaint to the front desk. They do not allow you to file a complaint through the front desk. They say you have to contact directly with the owner as these are privately owned condos. The owner completely ignored our complaints and concerns. I will never in my life stay there again. Do yourself a favor and do not book here.

1st room no hot water owner moved me to 2nd & nicer room but i couldn't cook during my entire stay because my stove wasnt working so that put more expenses on my pocket for eating out! Toilet was leaking. Total loss for the groceries i had bought! property needs lots of repairs and one of valet drivers RUDE!! riding as passenger in cars, eating while parking my car just unprofessional!!

The rates is high and at checkin we need to make extra payments.

Worst host ever. Added a 45 dollars check in fee out of nowhere. I stayed 3 nights and only give us 1 paper roll, I found some underwear below the bed and never got the tv control remote

Stay some place else or book through the hotel itself. Booking through BL Rentals is NOT the hotel. You get nothing that the a hotel would do for you. There were no face towels in the room. We had to buy our own & buy our own towels. The towels in the room were stained & stiff. The hotel staff will NOT give you anything for the room. The room hadn’t been cleaned & we had dirty sheets that WE had to wash. So we had to buy laundry soap too. I messaged BL rentals about our room being disgusting & still haven’t received a response. I wasn’t even in the system to get a room by the time I arrived. The front desk had to call her to get me in. The room also had roaches!!! The beds are the cheapest things ever made & make noise with every movement. We got no sleep while staying here. We had a better room & bed at Days Inn. I have pictures of this bs too. Do not book through BL Rentals. Spend your money elsewhere!

The location is good, easy access to the beach. This is not a hotel, it’s condominium that some people owes and rent out a room. There is no service or cleaning. You get few towels and that’s it, if they get dirty you have to wash them yourself. Overall this place is very outdated and needs renovations. The bathroom was not good.

I really enjoyed the staff, they were awesome. I will come back to this hotel in the future. A very safe community to visit.

I loved the oceanfront view from my room and the size of the window and sliding glass door. Everything in my room functioned as it should execpt there was a very strong mold smell and obvious mold growth on the walls and around the air conditioning vent. I was also misled about the hotel having a functioning restaurant, bar and front desk as well. This hotel has individually owned rooms and there is no hotel management or staff.

Horrible costumer service, outdated, too expensive, no safe environment

The pictures look nice, buts it’s not the reality. The building, the pool, access to the beach are great. However, the rooms are not well maintained at all! We had NO HEAT during the cold wave, the towels were dirty, the air vents were covered in dust, the dining table was basically floating (the glass wasn’t attached to the legs). The door lock was basically broken, I preferred to carry my personal items just in case (passport and valuables). The staff said I needed to pay extra that Expedia didn’t cover… please explain!

Beyond security, the condo’s location was incredibly convenient. It was close to shopping centers, restaurants, and public transportation. Whether I needed groceries or wanted to explore the city, everything was within reach. Overall, my stay was safe, comfortable, and hassle-free. If you’re considering a condo, I highly recommend this complex. 🌟

Avg facilities for the amount charged, high parking charges. Good pool and proximity to the beach is the only advantage.

The location is good, easy access to the beach. This is not a hotel, it’s condominium that some people owes and rent out a room. There is no service or cleaning. You get few towels and that’s it, if they get dirty you have to wash them yourself. Overall this place is very outdated and needs renovations. The bathroom was not good.

I really enjoyed the staff, they were awesome. I will come back to this hotel in the future. A very safe community to visit.

I loved the oceanfront view from my room and the size of the window and sliding glass door. Everything in my room functioned as it should execpt there was a very strong mold smell and obvious mold growth on the walls and around the air conditioning vent. I was also misled about the hotel having a functioning restaurant, bar and front desk as well. This hotel has individually owned rooms and there is no hotel management or staff.

DO NOT be SCAMMED by this place. After booking a non-refundable stay, days later, we received multiple phone calls and emails regarding a NON DISCLOSED resort fee of $45.00 which is not listed on this site. Each room is individually owned and they are pushy, rude, and opportunistic. The unit we stayed in had a broken headboard that had been glued back together, a broken light fixture, dirty walls, and the beds were so short, my feet hung off the end. They have no beach chairs available and the pool chairs are bolted to the ground so you cannot even relocate to a shady area. the outdoor bar was never open so we had no choice but to walk across the street to the gas station for drinks and snacks. Outrageously disaapointed and angry.