Name: 11 Howard, New York, a Member of Design Hotels
Address: 11 Howard, SoHo, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $472–$1,055 per night
Rating: 8.03

What guests think

Across reviews of 11 Howard, New York, a Member of Design Hotels, guests praise the convenient SoHo location and friendly staff, while noting small rooms typical of NYC and a stylish vibe that some feel is starting to look worn.

Several guests also mention pleasant upgrades, attentive touches, and occasionally quiet rooms. Recurring drawbacks include noise from street or nightlife and thin walls, very compact rooms with minimal storage, and limited in-room amenities such as coffee makers, robes, or vanity items. Cleanliness and maintenance are mixed, with reports of housekeeping misses, dated furniture, and occasional issues like lukewarm water or faulty climate control, alongside many notes of tidy rooms. Expect a stylish SoHo base with compact rooms and variable service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bars and the Library space earn praise, though hours or access can be limited and nightlife can create noise. Parking support feels limited, with reports of no valet or valet complications.

Related guest reviews

8

Margaret

Oct 16, 2023

·

Stayed 3 nights

Loved the location, we walked everywhere. A private event had The Library closed during our stay, otherwise hotel was lovely. Friendly staff and very clean. Great vanity lighting in bathrooms, comfy bed and linens. We will return.

10

Robert

Sep 1, 2025

·

Stayed 1 night

Street noise of party goers to on site night club in the early hours.. but it's NYC so street noise comes with the territory

10

alain

Dec 31, 2022

·

Stayed 19,356 nights

No valet and suggested parking is far.

8

Kathryn

Jun 21, 2024

·

Stayed 3 nights

The location was great. We were upgraded to the PH which I appreciated because it was a bit larger than the standard room. Older hotels in NYC are small. None of the ice machines on the floors worked. bar prices were very high but we got a coupon for a free drink in the library only which was great.

4

Michael

Feb 6, 2023

·

Stayed 3 nights

My room wasn’t very clean. Dirty table. Shopping bag in closet from previous guest. No remote control for TV. Also had a window that wouldn’t shut completely—something maintenance tried to address but didn’t totally fix. But by far the biggest issue I had was the bar/club on site. Not only are you, as a hotel guest, not allowed to enter after 9, the business almost guarantees thumping music, screaming crowds, and honking horns outside your partially opened window until 5am on weekend nights. Let’s just say that I got two horrible nights of rest in a super small, somewhat clean hotel room with zero amenities. Not my best experience.

6

Chester

Jun 20, 2023

·

Stayed 1 night

The property was fantastic! Staff very nice the only downside was the hotel bar was not open passed 4 pm on Sunday (bummer) and closed entirely on Monday. Should have looked at the hours rather than assuming everything would be open.

2

Kolby

Aug 2, 2025

·

Stayed 1 night

I booked 11 Howard expecting a high-end, seamless stay, but was met with several service failures that made my experience disappointing. I paid for valet parking but was informed the next morning that I had to walk nearly half a mile with my luggage to retrieve my car due to a street festival. This was never communicated before or during check-in. When I raised the issue, I was told by staff that the manager had authorized a full refund for valet and would follow up with me — but I never received that call. When I followed up again, the Operations Manager reversed the promised refund to a credit and said there was nothing else they could do regarding the noise disturbances from the thin walls, which made it difficult to get any rest or privacy. For a hotel positioned as a luxury property, this level of service and lack of accountability was disappointing. I’ve escalated this to corporate but wanted to share my experience for future guests to be aware.

8

Louise

Nov 26, 2023

·

Stayed 7 nights

The rooms are small but similar to many other NY hotels. Staff were helpful and friendly, love the Blond bar and library area. Would have loved a nespresso machine in the room or electric jugs and cups.

10

Thomas

Feb 24, 2024

·

Stayed 1 night

Great place and location. Bars in the hotel are great and many restaurants around the area.

10

Robert

Sep 5, 2023

·

Stayed 3 nights

Nice vibrant area of NYC. The hotel was nice and clean. the hallways and elevators were too dark.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but several reported lapses such as stained linens or missed cleaning, plus one report of bedbugs. Overall standards feel inconsistent.

Related guest reviews

10

Jasmeen

Aug 17, 2025

·

Stayed 2 nights

The hotel itself was amazing! clean, good location, and great staff. It was easy check in/check out. Would definitely recommend & stay here again!

4

GUIOMARI

Oct 19, 2025

·

Stayed 5 nights

We were left without hot water for an entire day, and the hotel did nothing to solve the issue. They didn’t answer the phone and said they couldn’t reach the engineer to fix it, claiming there was nothing they could do. We couldn’t even take a shower. Additionally, the room cleaning was poor — the floor was never cleaned, and the pillows were left without pillowcases. The front desk staff were completely unsympathetic. Overall, the experience was very disappointing.

10

Xiaodan

Jun 25, 2023

·

Stayed 7 nights

Staff are very nice persons. Whenever I need any travel information, they actively give advice. Rooms are clean and comfortable. Location (close to China Town) is good and convenient. There are several subway lines nearby. I like this hotel and would like to recommend it to friends. ^_^

6

Huma

Jan 6, 2025

·

Stayed 3 nights

Great property-rooms were not cleaned well

6

Richard

Feb 9, 2024

·

Stayed 2 nights

check in... less than professional, no friendly face or hello. it was like i was doing them a favor checking in. Room was not clean, rug was dirty. and furniture pieces broken. I checked out after one night and forfeited my second night to move to another hotel. I would not go there

4

Adam

Sep 1, 2025

·

Stayed 2 nights

I stayed here over four times total and have never had an issue until my most recent stay. My party and I both woke up with bedbug bites all over our bodies. Had to report this to Expedia and the health department.

10

mady

Aug 12, 2024

·

Stayed 1 night

Very nice location and clean

10

Valerie

Jan 5, 2025

·

Stayed 1 night

Terrific location, very clean and comfortable rooms (we booked two), staff was outstanding. We will definitely book again for our next trip to NYC.

4

Nicole

May 16, 2023

·

Stayed 2 nights

The room was not clean when I checked towels had make up and the comforter had stains it was pretty gross

10

Farrah

Dec 17, 2023

·

Stayed 1 night

11 Howard is one of my favorite places to stay when traveling to NYC. The entire experience is always above average. Being I travel frequently, it’s important to me to be comfortable and safe. The staff is exceptional every time I visit. Great hospitality, amenities and overall aesthetic - fun, inviting and just cool!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently small with limited storage, and several reviews note thin walls or noise from nightlife; some mention dated or worn furnishings and basic TVs. Many guests still found beds comfortable and a few enjoyed upgrades or quiet rooms.

Related guest reviews

6

Vasilios

Aug 14, 2023

·

Stayed 1 night

Stayed on a Saturday night on the 6th floor. Could hear full conversation of the people in the room next to us well into the night. Additionally, there is a bar/club on the second floor and we could feel the music from that club in our room.

4

paul

Oct 5, 2024

·

Stayed 2 nights

For the price i was very disappointed. Tiny room and they didn’t even have smart TVs.

8

Melissa

Apr 2, 2023

·

Stayed 3 nights

The location is fantastic. Even though the hotel has popular bars and restaurants, my room was very quiet. One downside was there were no shelves or drawers into the room and a very small hanging space.

6

Samuel

Jun 3, 2024

·

Stayed 1 night

Nice staff and great location. But the rooms are so small…

6

Joseph

Dec 29, 2024

·

Stayed 3 nights

No toiletries in bathroom. Clean room but small.

8

Claudia

Dec 4, 2023

·

Stayed 2 nights

All around a great stay because of the location. Only wish there was a little more space to store clothes—tiny closet, much of it taken up by safe and fridge and 2 small drawers. Would prefer a dresser instead of the table.

4

Laura

Jun 16, 2023

·

Stayed 1 night

Smallest room I’ve ever stayed in. No drawers and very tiny closet which took awhile to find. No charging ports nor accessible outlet near bed. Good location.

6

Carol

Oct 20, 2025

·

Stayed 1 night

Very over priced for what you get, tiny bathroom; only has a decent location. A simple request for room clean up and switch of pillows wan not done by our return at 11pm and we were only there for one night. Disappointing service! Door man Only open the door, No effort to get your bags, very odd!

6

Dave

Jun 22, 2023

·

Stayed 2 nights

Beautiful hotel, though starting to show some wear and tear. Our room had an adjoining door and we could hear every word our neighbors said, so we never felt we had total privacy. It put a damper on our trip.

10

Christopher

Dec 6, 2022

·

Stayed 19,330 nights

Small room but great location in SoHo

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating staff and occasional upgrades, with smooth check-ins. However, several report unresponsive or curt management, missed requests, denied benefits, and limited luggage help.

Related guest reviews

8

Nancy

Jul 10, 2024

·

Stayed 2 nights

The staff at 11 Howard are helpful, friendly and go above and beyond for their customers, and I can truly say that about every person I encountered during my stay. It makes all the difference! Thank you.

10

Gregory

Aug 15, 2023

·

Stayed 1 night

Arrived from abroad super early to attend my daughter’s wedding. Front desk folks got me into a great room. Amazing. very kind and patient folks. I will be returning for sure. Thank you very much! Arrived from abroad super early to attend my daughter’s wedding. Front desk folks got me into a great room. Amazing. very kind and patient folks. I will be returning for sure. Thank you very much!

10

Michael

Jan 15, 2025

·

Stayed 1 night

Great front desk Michael was amazing

10

JIll

Mar 27, 2023

·

Stayed 1 night

The staff was so friendly and helpful.

4

GUIOMARI

Oct 19, 2025

·

Stayed 5 nights

We were left without hot water for an entire day, and the hotel did nothing to solve the issue. They didn’t answer the phone and said they couldn’t reach the engineer to fix it, claiming there was nothing they could do. We couldn’t even take a shower. Additionally, the room cleaning was poor — the floor was never cleaned, and the pillows were left without pillowcases. The front desk staff were completely unsympathetic. Overall, the experience was very disappointing.

6

Richard

Feb 9, 2024

·

Stayed 2 nights

check in... less than professional, no friendly face or hello. it was like i was doing them a favor checking in. Room was not clean, rug was dirty. and furniture pieces broken. I checked out after one night and forfeited my second night to move to another hotel. I would not go there

10

Mark

Nov 30, 2024

·

Stayed 2 nights

Amazing staff. Very accommodating

2

Kolby

Aug 2, 2025

·

Stayed 1 night

I booked 11 Howard expecting a high-end, seamless stay, but was met with several service failures that made my experience disappointing. I paid for valet parking but was informed the next morning that I had to walk nearly half a mile with my luggage to retrieve my car due to a street festival. This was never communicated before or during check-in. When I raised the issue, I was told by staff that the manager had authorized a full refund for valet and would follow up with me — but I never received that call. When I followed up again, the Operations Manager reversed the promised refund to a credit and said there was nothing else they could do regarding the noise disturbances from the thin walls, which made it difficult to get any rest or privacy. For a hotel positioned as a luxury property, this level of service and lack of accountability was disappointing. I’ve escalated this to corporate but wanted to share my experience for future guests to be aware.

2

Carla

Aug 19, 2025

·

Stayed 1 night

Do not be fooled by the branding of 11 Howard — the reality is far from the “luxury” it advertises. My stay was plagued by repeated maintenance and quality issues, made worse by dismissive and unprofessional management. Our first room was unlivable: extreme humidity, a thermostat and AC that didn’t work, and outlets and lights that failed. After pushing to be moved (with a baby and a large amount of luggage), we were finally relocated late at night. The new room was larger, but had the same humidity issue — hardly an upgrade. On the fourth night a dehumidifier was purchased for us and the reading was 85%. The most frustrating part was the hotel’s response. The general manager never bothered to reply, and the front desk manager sent a curt, careless email off his phone that made me feel like I was the problem for pointing out legitimate failures. Instead of accountability, I was dismissed as having “high standards”. At this price point in New York, guests deserve far better. There are countless hotels in this city that actually deliver on comfort, service, and professionalism. I would strongly advise looking elsewhere.

6

Carol

Oct 20, 2025

·

Stayed 1 night

Very over priced for what you get, tiny bathroom; only has a decent location. A simple request for room clean up and switch of pillows wan not done by our return at 11pm and we were only there for one night. Disappointing service! Door man Only open the door, No effort to get your bags, very odd!

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AI-generated summary based on recent guest reviews

Location

Location draws frequent praise for SoHo access, walkability, and nearby subways; many found it easy to reach restaurants and neighborhoods. A few considered the immediate area marginal or noisy near nightlife.

Related guest reviews

6

John

Feb 27, 2025

·

Stayed 6 nights

11 Howard may have been hip in the 90s, but it’s pretty tired now. The room was very clean though noisy, but the furniture there and in common areas was kind of shabby. Front desk people were reasonably nice but we didn’t ask for much. No coffee in the room. They gave us little cards for a free drink but not in the bar—there was a convoluted explanation I was too tired to follow. It’s close to the subway and shopping on Lower Broadway, but also right by Canal St.

8

Eva

Aug 22, 2025

·

Stayed 2 nights

Great location.

10

jonathan

Jun 6, 2025

·

Stayed 3 nights

Great location if you’re someone who appreciates that there’s more to NYC thanTines Square and Park avenue. I stay at the Howard 11 whenever I visit New York, and I walk and/or subway everywhere from there.

8

ray

Sep 5, 2023

·

Stayed 2 nights

Great service and style! The location was fantastic and connects you to many of the cities iconic neighborhoods!

10

Ellen S

Feb 21, 2023

·

Stayed 2 nights

We’ll be going back. Easy downtown location.

10

Ryan

Aug 29, 2025

·

Stayed 2 nights

Great location

10

Sophia

Jun 27, 2025

·

Stayed 2 nights

great location - steps away from the subway, and in super-cool soho. really clean. expensive price per night but you do get grown alchemist toiletries and a really exclusive feel. all the staff are amazing and really friendly. quiet hotel which is sometimes rare in new york!

10

Marina

May 2, 2025

·

Stayed 2 nights

A very convenient location. Shopping and variety of food options are available in walking distance.

6

Louis

Dec 12, 2024

·

Stayed 7 nights

Marginal location in SoHo. On the border of Chinatown and Little Italy, tourist traps and pretty dumpy, per my experience working in the City for 16 years and living in the NY metro area for 25 years.

10

Cassandra

Apr 23, 2025

·

Stayed 3 nights

Loved it! Perfect location. Staff was great.

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AI-generated summary based on recent guest reviews

Dining

On-site bars are popular and there is an attached seafood restaurant that some enjoyed; room service was reported as good. Downsides include high bar prices, limited hours or access, and limited food options late at night.

Related guest reviews

8

Margaret

Oct 16, 2023

·

Stayed 3 nights

Loved the location, we walked everywhere. A private event had The Library closed during our stay, otherwise hotel was lovely. Friendly staff and very clean. Great vanity lighting in bathrooms, comfy bed and linens. We will return.

8

Kathryn

Jun 21, 2024

·

Stayed 3 nights

The location was great. We were upgraded to the PH which I appreciated because it was a bit larger than the standard room. Older hotels in NYC are small. None of the ice machines on the floors worked. bar prices were very high but we got a coupon for a free drink in the library only which was great.

8

Anh-Tu

Apr 17, 2023

·

Stayed 1 night

No gym. Ltd food options at night

6

Chester

Jun 20, 2023

·

Stayed 1 night

The property was fantastic! Staff very nice the only downside was the hotel bar was not open passed 4 pm on Sunday (bummer) and closed entirely on Monday. Should have looked at the hours rather than assuming everything would be open.

6

Emily

Dec 11, 2023

·

Stayed 1 night

Nice hotel good location. I had to check out early and the restaurant doesn’t open until 7am which is understandable but there is no coffee machine in the room. Unless you request. Weird for an expensive hotel that it’s not in the room on arrival Roads all closed around the hotel when I was there so hard to get a taxi with all my luggage and there’s no doorman or anyone to help with luggage or anything like that

10

Patrick

Sep 18, 2023

·

Stayed 1 night

Very Nice Staff . Great location .Rooms are small but very nice .Loved the Restaurant attached super good Seafood .

8

Louise

Nov 26, 2023

·

Stayed 7 nights

The rooms are small but similar to many other NY hotels. Staff were helpful and friendly, love the Blond bar and library area. Would have loved a nespresso machine in the room or electric jugs and cups.

8

Celina

Nov 8, 2023

·

I had a great stay at 11 Howard. It's in a great neighborhood, quiet part of SoHo, close to some great restaurants like Tyger and Le Cou Cou. I was on the 6th floor, had no spectacular view, and it was quiet. Staff were very nice. Someone was at the door to help me with my luggage and, upon request, staff always provided me with bottled water at the reception. The room was nice and clean. The TV does not have Chromecast, but did have basic cable tv channels and on-demand movies. I'm a fan of Chromecast and the ability to watch Netflix or other apps on the tv. They also did not offer slippers or a vanity set. For the price, I was expecting, at least, make-up remover wipes, cotton balls/pads and/or q-tips. However, they had lotion, conditioner and shampoo and soap, of course. I did order room service once and it was very good and delivered in a reasonable amount of time. Overall, I would stay here again.

10

Thomas

Feb 24, 2024

·

Stayed 1 night

Great place and location. Bars in the hotel are great and many restaurants around the area.

6

Casey

Nov 7, 2023

·

Stayed 4 nights

Desk staff is lovely. 2nd floor library has poor service.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$275
February	$302
March	$356
April	$426
May	$494
June	$574
July	$467
August	$352
September	$581
October	$580
November	$518
December	$574

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $784	15	16 $958	17 $812	18 $598	19 $658
20 $506	21 $894	22 $1,055	23	24 $814	25 $609	26 $639
27 $472	28 $660	29 $917	30 $917

Su	Mo	Tu	We	Th	Fr	Sa
				1 $691	2 $693	3 $660
4 $639	5 $794	6 $794	7 $779	8 $794	9 $773	10 $794
11 $588	12 $722	13 $825	14 $825	15 $794	16 $660	17 $732
18 $588	19 $784	20 $794	21 $794	22 $794	23 $670	24 $660
25 $516	26 $763	27 $794	28 $794	29 $784	30 $773	31 $794

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed (Howard)

Suite (Howard)

Deluxe Room (Howard)

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Terrace

Suite, Terrace

Room, 2 Double Beds (Howard)

Room, 1 King Bed (Howard)

Studio, Corner

Senior Room, 1 King Bed (Howard)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about 11 Howard, New York, a Member of Design Hotels

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Prices for upcoming dates