Is parking available at the property?

Free self-parking is available on-site, but parking is limited.

What type of breakfast is offered?

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee of $25, subject to availability.

What is the location of the property in relation to key landmarks?

The property is located in Canton, just a 4-minute drive from Graham Hospital and 6 minutes from Wallace Park. It is approximately 3.3 miles from Big Creek Park and 4.2 miles from Lakeland Park.

What are the policies for guests staying with children?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the property?

Rollaway beds are available for a fee of $20 per night, and an advance request is required. Cribs are not mentioned in the information provided.

Heritage Grand Inn

What guests think

Across recent reviews, Heritage Grand Inn is frequently described as clean, quiet, and reasonably priced, with many guests highlighting comfortable beds and friendly, accommodating staff, making it a practical choice for short stays and visits to Canton.

Many note the continental breakfast is very basic or limited, often with only cold items and little variety. Multiple reviews also mention the property has no elevator, which can be inconvenient for some guests. Some stays report maintenance or cleanliness lapses such as stained tubs, musty odors, and periods when the front desk is unstaffed, while a few rooms had noise or outlet problems. Expect simple, budget-friendly lodging with mostly clean, comfortable rooms and limited extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note the hotel has no elevator, which can be inconvenient.

Related guest reviews

8

Kevin

1 Feb 2024

·

Stayed 1 night

Under construction

8

Diana

28 Apr 2025

·

Stayed 2 nights

Room and bathroom was very clean, very quiet. Bed was comfy but Disappointed in the free breakfast. A waffle iron would be a great option. The ATM was out of order, but overall the property was a good value.

8

Krista

4 Dec 2023

·

Stayed 2 nights

It was good but the fold out couch had not been cleaned. There were crumbs left from the previous tenant. They also do not have an elevator which made it pretty inconvenient for my mom who struggles with stairs.

6

Suzanne

1 Oct 2024

·

Stayed 2 nights

Confortable beds. 2 floors but no elevator. Clean

6

Kristi

2 Jan 2025

·

Stayed 1 night

No elevator!

8

Cary

17 Mar 2025

·

Stayed 2 nights

Went to Canton, IL for a memorial service. There was elevator at the hotel it definitely was a need.

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Cleanliness

Many guests found rooms and common areas very clean. However, recurring complaints cite stained or dirty bathrooms, musty odors, and occasional lapses in housekeeping between stays.

Related guest reviews

10

Kathleen

29 Apr 2024

·

Stayed 1 night

Greeted with a happy smiling face. Very clean room, one of the cleanest I've ever stayed in. Bed was very comfortable. Didn't realize there was no coffee pot available in room so the continental breakfast was used and was very nice and a very clean area. Will stay there again when visiting family in Canton.

6

MARICELA

3 Oct 2025

·

Stayed 2 nights

The Hotel was not as picture, could benefit from some improvements. The cleanliness was below expectation, and there was an unpleasant odor throughout. The property feels outdated, and an upgrade or renovation would greatly enhance the guest experience.

10

Heather

15 Jul 2025

·

Stayed 1 night

Hotel was very clean and quiet.

10

Abby

25 Sept 2025

·

Stayed 1 night

Rooms are spotless and updated. Guy at the front desk is very nice, and kept his cool when I argued (sorry)!! I will be back

4

Melissa

16 Jun 2024

·

Stayed 1 night

The first room we were put in hadn't been cleaned at all. The bed was made but it had clearly been slept in. It was absolutely disgusting. Called the front desk and they was put in another room. The bed was clean but the rest of the place had trash in the drawers and clothes left in them.

8

pamela

25 Sept 2024

·

Stayed 1 night

in our room was a persuasive smell of musty air either they rearely rent out that room or some mold issues with ac or window.

2

Anna

16 Sept 2025

·

Stayed 4 nights

The room and hotel was dirty and in severe need of repair. There was no continental breakfast, didn’t clean our room, no one was at the front desk, just a constant sigh saying they would be back in 15 minutes. The hotel staff was rude. I will never use Hotels.com again!!

4

Gregory

23 Jun 2025

·

Stayed 3 nights

Run down condition, brown things stuck on bathroom walls, desk chair with huge tear in upholstery. Breakfast minimal selection, no protein. Bed was pretty comfortable, but pillows were flat and old. Desk clerk missing for hours this morning at checkout time.

4

Crystal

8 Sept 2024

·

Stayed 2 nights

Bed was super comfortable but I found a small cockroach crawling on the wall in the bathroom. I draw the line at bugs, especially roaches!

2

Lesley

1 Feb 2025

·

Stayed 1 night

The pull out sofa had licorice and all kinds of crumbs in it. Disgusting. The bedding was old and smelled foul.

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Rooms

Many guests report comfortable beds and generally quiet rooms, with a few noting updates. Others cite issues including building or A/C noise, flat pillows or uncomfortable beds, and outlet or TV problems.

Related guest reviews

10

Timothy

24 Sept 2024

·

Stayed 1 night

Nice, clean room. Basic room with double bed. Several outlets did not work, but not a big deal. Check in and check out was quick and easy. Personnel was very friendly. Nice stay.

6

Phil

7 Jul 2024

·

Stayed 1 night

The room I was first given smelled really bad. They did come and check it out and assigned me a different room. The tv in the new room didn’t work and kept going in and out.

10

Mike

14 Jul 2024

·

Stayed 1 night

good clean room with comfortable bed

8

Diana

28 Apr 2025

·

Stayed 2 nights

Room and bathroom was very clean, very quiet. Bed was comfy but Disappointed in the free breakfast. A waffle iron would be a great option. The ATM was out of order, but overall the property was a good value.

4

Cruz

21 Aug 2023

·

Stayed 1 night

The hotel itself was very clean and kept well. The big problem we had was the beds and pillows were absolutely terrible. So if you plan on getting a bad night sleep this is the perfect spot!

10

Heather

15 Jul 2025

·

Stayed 1 night

Hotel was very clean and quiet.

6

john

17 Aug 2025

·

Stayed 1 night

Very dated. Beds were uncomfortable and you could hear everything in the building from your room.

8

Lee

15 Oct 2024

·

For the price, this was an excellent stay. The room was nice - although the beds were billed as Queen-size when, in fact, they were only Full-sized. This was an issue only because we are a couple and two adults sleeping on a full-size mattress isn’t easy.

6

Anthony

5 Oct 2025

·

Stayed 1 night

This hotel was pretty rough. It was clean at least. The room had some issues. The AC unit has a bad vibration that kept my wife up most of the night.

8

Charla

18 Mar 2025

·

Stayed 1 night

Quiet, clean, comfortable lodging at an affordable price.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check in reported. However, several reviews note times when the front desk was unstaffed or service felt unwelcoming.

Related guest reviews

10

Timothy

24 Sept 2024

·

Stayed 1 night

Nice, clean room. Basic room with double bed. Several outlets did not work, but not a big deal. Check in and check out was quick and easy. Personnel was very friendly. Nice stay.

10

Mike

23 Jun 2025

·

Stayed 1 night

Nice, clean room and very friendly staff. Plenty of parking and lots of meal options in the area. Breakfast was good and will definitely stay here again.

10

Abby

16 Sept 2025

·

Stayed 2 nights

Very nice guy at the front. My room was perfect, clean, and first floor. I'll be back

10

Cris

9 Jun 2023

·

Stayed 1 night

Staff was amazing. Very helpful and polite. Made excellent dinner recommendations. Everything was nice and clean. Beds were comfortable and room was clean and well maintained.

10

Abby

25 Sept 2025

·

Stayed 1 night

The guy at the front desk is so nice, very accommodating. He gave me the same room from my last visit, Love this room!!

10

Abby

25 Sept 2025

·

Stayed 1 night

Rooms are spotless and updated. Guy at the front desk is very nice, and kept his cool when I argued (sorry)!! I will be back

6

Blanca

30 Mar 2025

·

Stayed 1 night

Staff are not very welcoming. Cold feeling

2

Anna

16 Sept 2025

·

Stayed 4 nights

The room and hotel was dirty and in severe need of repair. There was no continental breakfast, didn’t clean our room, no one was at the front desk, just a constant sigh saying they would be back in 15 minutes. The hotel staff was rude. I will never use Hotels.com again!!

4

Gregory

23 Jun 2025

·

Stayed 3 nights

Run down condition, brown things stuck on bathroom walls, desk chair with huge tear in upholstery. Breakfast minimal selection, no protein. Bed was pretty comfortable, but pillows were flat and old. Desk clerk missing for hours this morning at checkout time.

6

Lee

11 Mar 2025

·

Stayed 1 night

Front desk not staffed regularly, breakfast was a joke, most thing didn’t work, coffee machine not working , homeless person hanging out bothering people

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Location

Guests often describe the setting as quiet and convenient for Canton, with easy access to local places.

Related guest reviews

10

Amanda

20 Apr 2024

·

Stayed 1 night

Nice place. Clean. Extremely comfortable beds. Quite location.

8

Andrea

2 Apr 2025

·

Stayed 1 night

This was the quietest hotel I have ever been to. The staff was friendly and the rooms were clean.

8

Diana

28 Apr 2025

·

Stayed 2 nights

Room and bathroom was very clean, very quiet. Bed was comfy but Disappointed in the free breakfast. A waffle iron would be a great option. The ATM was out of order, but overall the property was a good value.

10

Heather

15 Jul 2025

·

Stayed 1 night

Hotel was very clean and quiet.

8

Bernard

29 Aug 2023

·

Stayed 1 night

Convenient location, nice rooms, clean and everything was in good condition. The continental breakfast was good but started a little late.

10

Shaun

11 Mar 2024

·

Stayed 3 nights

Very quiet

8

Patricia

27 Feb 2025

·

Stayed 2 nights

Close to everything.

8

Charla

18 Mar 2025

·

Stayed 1 night

Quiet, clean, comfortable lodging at an affordable price.

10

Valerie

27 Apr 2024

·

Stayed 1 night

Road noise.

10

Darren

23 Jun 2025

·

Stayed 3 nights

Clean rooms, quiet street. Very simple breakfast items

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Dining

Breakfast feedback is commonly negative, describing a very basic, mostly cold selection with limited variety and occasional equipment issues. A smaller number of reviews say it was acceptable or good.

Related guest reviews

10

Mike

23 Jun 2025

·

Stayed 1 night

Nice, clean room and very friendly staff. Plenty of parking and lots of meal options in the area. Breakfast was good and will definitely stay here again.

6

Rebecca

30 Oct 2025

·

Stayed 1 night

Not enough coffee for morning guests and breakfast choices were poor but the room was clean and comfortable. Putting a coffee pot and packets of coffee and creamer in the rooms would alleviate some of that.

8

Vicky

10 Jul 2024

·

Stayed 2 nights

The bed was very comfortable. But the bathroom tub was stand and dirty. The t-paper holder was rusty. There was no coffee pot in the room. The complementary breakfast was Two kinds of donuts, one type of bagels, The cereal is stale. The coffee was disgusting.

6

Nancee

22 May 2025

·

Stayed 1 night

Was disappointed in the breakfast. Very limited choices. No hot food at all. Shouldn’t advise c mom

10

Jerry

17 Oct 2024

·

Stayed 1 night

Very nice and clean hotel. Checkin was quick and easy. Room was vevry nice and clean. The breakfast they offer was well stocked and yummy.

8

MICHEAL

19 Jul 2025

·

Stayed 1 night

Good and affordable place to stay while we had just 1 night in the area. Only cold breakfast served.

4

Gregory

23 Jun 2025

·

Stayed 3 nights

Run down condition, brown things stuck on bathroom walls, desk chair with huge tear in upholstery. Breakfast minimal selection, no protein. Bed was pretty comfortable, but pillows were flat and old. Desk clerk missing for hours this morning at checkout time.

8

Grant

23 Feb 2025

·

Stayed 1 night

No hot breakfast

6

Diane

7 Jun 2025

·

Stayed 1 night

Clean room. Served the purpose. Breakfast is very basic. A little disappointing.

6

Lee

11 Mar 2025

·

Stayed 1 night

Front desk not staffed regularly, breakfast was a joke, most thing didn’t work, coffee machine not working , homeless person hanging out bothering people

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $102
15 $95	16 $96	17 $96	18 $96	19 $96	20 $101	21 $102
22 $96	23 $96	24 $96	25 $97	26 $96	27 $100	28 $101
29 $96	30 $96

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $96	3 $96	4 $101	5 $102
6 $96	7 $96	8 $97	9 $97	10 $96	11 $101	12 $101
13 $96	14 $96	15 $97	16 $97	17 $97	18 $103	19 $101
20 $97	21 $97	22 $98	23 $97	24 $97	25 $103	26 $101
27 $96	28 $95	29 $98	30 $97	31 $97

Heritage Grand Inn

About this property

Location

Room options

Presidential Suite, 1 King Bed with Sofa Bed, Jetted Tub

Superior Double Room, 2 Double Beds, Jetted Tub

Family Double Room, Multiple Beds, Refrigerator & Microwave

Standard Single Room, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 1 King Bed with Sofa Bed, Mobility Accessible, Refrigerator & Microwave

Guest reviews of Heritage Grand Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Heritage Grand Inn

Prices for upcoming dates