Name: Extended Stay America Select Suites - Jackson - South
Address: 5590 I 55 South, Byram, Mississippi, United States of America, Byram, Mississippi, US
Price range: US$48–US$68 per night
Rating: 8.04

What guests think

Reviews of Extended Stay America Select Suites - Jackson - South describe mixed stays, with many praising friendly, accommodating staff, while others report serious check-in delays, denied reservations, and billing, deposit, or refund problems that undermined confidence in the stay.

Housekeeping and maintenance are inconsistent, with repeated reports of odors (smoke or weed), missing or dirty linens, and problems like no hot water or nonworking showers, though a few guests found the property clean. Rooms often have small, less comfortable beds, and noise varies from very quiet to occasional loud footsteps from above. Several guests liked the location near restaurants and shopping. Expect a simple stay with friendly staff but uneven reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mentions are limited, but guests noted an on-site laundry room; others reported missing basics like an ice machine and no luggage carts.

Related guest reviews

4

Dana

5 Mar 2023

·

Stayed 1 night

Was very uneasy during the stay. The smell of weed permeated everything. No lobby area was set up. Had to be buzzed in to check in. No toilet paper in bathrooms, only one towel and washcloth each bathroom. The sheets were not clean.

4

Casey

1 Jun 2024

·

Stayed 1 night

It did not have a cart to take luggage to your room. The staff was very nice.

6

Toshimasa

30 Jun 2025

·

Stayed 1 night

It was a shame there was no ice machine. I was concerned about the loud footsteps, as it seemed that there were pets in the room upstairs.

10

Kenneth

13 Mar 2025

·

Stayed 9 nights

The staff went above and beyond to try to take care of my needs. The only problem that I had was with the Expedia site. The site told me that there was cookware, dishes, etc available at this location. These items were available, but for a daily rate. It was cheaper to buy what I needed. The staff gave me linens and towels when I needed them .Having a laundry room on site was very helpful. When I return to see my family I will use this location. Very covienient location, and many options for your needs.

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Cleanliness

Housekeeping and upkeep are inconsistent, with repeated reports of odors (smoke/weed), dirty or missing linens, and bathroom or shower problems; a few guests found the property clean.

Related guest reviews

6

Chrishana

22 Apr 2022

·

Stayed 1 night

Toilet was nasty with dirty spots, the bed frame was bigger than the actual mattress. There were no bed pillows, there were no trash bins in the room. Also the cover on the bed didn’t have a good smell to them. The man at the front desk lied and said there weren’t any rooms until I showed him that online it say they had plenty. He just didn’t want to do the work and get me into the room. I had to book a room on my phone right then in order for him to give me a room

6

Jimmy

18 Jul 2025

·

Stayed 1 night

I did have a late check in but my room wasn’t clean and was missing wash cloths and towels. Not sure if it had been completely cleaned or not. Maybe they just forgot the bathroom linen. Things happen sometimes but it could have been a little cleaner.

4

Dana

5 Mar 2023

·

Stayed 1 night

Was very uneasy during the stay. The smell of weed permeated everything. No lobby area was set up. Had to be buzzed in to check in. No toilet paper in bathrooms, only one towel and washcloth each bathroom. The sheets were not clean.

4

Brad

23 Aug 2025

·

Stayed 1 night

Waited 30+ minutes to get checked in. Had to take a shower last night and this morning with no hot water!!

2

Keith

15 Jul 2024

·

Stayed 1 night

The Room smelled bad …the whole hotel smells bad ..the bed was terrible..very small

4

Rhoda

2 Dec 2024

·

Stayed 1 night

I was going to leave a great review. The room was great but I got up this morning to take a shower before hitting the road and it didn’t work. There was no one on the property to help or contact about the issue. I prepaid for the room and was told after I arrived that I had to also pay a deposit. I didn’t mind but I felt it should’ve been known beforehand. What if I didn’t have it to pay. I would have lost the money I paid and couldn’t get back for 7-10 days..

6

Annie

25 Dec 2022

·

Stayed 1 night

The bed was uncomfortable and too little. The shower head barely had water coming out.

2

Michelle

26 Jan 2023

·

Stayed 1 night

Checkin girl was nice, then we got into the front hallway and elevator. Smelled like pot. Got off on our floor, smelled like cigarette smoke. Only reason we stayed was our room was ok. Till we crawled into bed. The brown blanket between the 2 sheets smelled like cigarette smoke. The icing on top of this awful stay was in the morning, our bathroom smelled like pot!!!!! I know its difficult for a hotel with no management or authority on site to enforce the no smoking policy, and sorry your cant do so, because we wont be staying there when we travel through.

6

Heather

24 Feb 2022

·

Stayed 10 nights

No garbage can in my room , not clean , no tv remote

10

LaWanda

16 Mar 2024

·

Stayed 1 night

Hotel is very clean. The staff is friendly.

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AI-generated summary based on recent guest reviews

Rooms

Beds are frequently described as small and uncomfortable; noise varies from quiet stays to occasional loud footsteps from above.

Related guest reviews

6

Chrishana

22 Apr 2022

·

Stayed 1 night

Toilet was nasty with dirty spots, the bed frame was bigger than the actual mattress. There were no bed pillows, there were no trash bins in the room. Also the cover on the bed didn’t have a good smell to them. The man at the front desk lied and said there weren’t any rooms until I showed him that online it say they had plenty. He just didn’t want to do the work and get me into the room. I had to book a room on my phone right then in order for him to give me a room

2

Antonio

4 Mar 2022

·

Stayed 1 night

It was clean but the bed is too small I can't believe a hotel actually have bunk bed and small springs

6

Toshimasa

30 Jun 2025

·

Stayed 1 night

It was a shame there was no ice machine. I was concerned about the loud footsteps, as it seemed that there were pets in the room upstairs.

2

Keith

15 Jul 2024

·

Stayed 1 night

The Room smelled bad …the whole hotel smells bad ..the bed was terrible..very small

10

Broc

2 Feb 2025

·

Stayed 1 night

The baby slept soundly until 8am. A new PR

6

Annie

25 Dec 2022

·

Stayed 1 night

The bed was uncomfortable and too little. The shower head barely had water coming out.

10

Savannah

11 May 2025

·

Stayed 2 nights

I always enjoy staying here. Majority of the time it’s quiet and not loud like some hotels are. Staff are nice.

6

Heather

24 Feb 2022

·

Stayed 10 nights

No garbage can in my room , not clean , no tv remote

8

Ashley

22 Jan 2025

·

Stayed 3 nights

Friendly staff,quiet the only non factors is the beds are small and you have to pay for linen

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Service

Many guests praise friendly, helpful staff and efficient check-in, but several report serious problems with check-in/denied entry, reservations being given away, and billing, deposit, or refund issues.

Related guest reviews

2

Michael

2 Oct 2023

·

Stayed 1 night

I tried to check in late as I did not get to the hotel until 1:30 at night. Two people hanging around the lobby door outside walking in circles coming in and out. The lobby was closed so as directed on the lobby wall, I called the night manager. Extended Stay national answered after several minutes and called the night manager while I was on hold. I was then told that the night manager refused to come to the hotel to check in guests after midnight because they felt unsafe. So I was denied check in and had to look for another hotel. I would never recommend this hotel.

2

Fernando

13 Feb 2025

·

Stayed 1 night

I booked this hotel through the Hotels app for a few hours of rest. Upon arrival, the front desk lady was arguing with guests, and shortly after, five police officers showed up, definitely not a welcoming scene. While trying to check in, she attempted to charge me again for the room and asked for a deposit. After some back and forth, I agreed to pay, but she still overcharged me. When I pointed it out, she adjusted the amount but was reluctant to provide a receipt, making me feel like my money was lost. In the end, I paid through the app, paid again at check-in, and only received a partial refund from the $100 deposit. I ended up paying twice, making this short stay more expensive than a Hilton for just five hours of rest. The worst hotel experience I’ve ever had. Avoid this place.

10

Tracey

6 May 2024

·

Stayed 8 nights

Was misplaced due to residential property not ready and the staff was very nice to me my aunt and our service dog a German shepherd we are so thankful for this establishment

2

Shawn

15 Sept 2025

·

Stayed 1 night

Didn’t get my refund didn’t get my room

4

Brad

23 Aug 2025

·

Stayed 1 night

Waited 30+ minutes to get checked in. Had to take a shower last night and this morning with no hot water!!

10

Corey

7 Sept 2022

·

Stayed 1 night

When we arrived the front desk clerk shutting down. A vehicle struck AT&T infrastructure, the had no phones, internet. Wireless devices were down to one bar and very slow data. I showed her my reservation confirmation and she let us check in the old fashion way. She was very polite, even upgraded our room for free.

2

Matthew

2 Nov 2024

·

Stayed 1 night

This hotel is awful. They gave away two of our friends rooms even though they had reservations. The staff was rude and not helpful. And even though we paid in advance they gave away our rooms as we were at a funeral and didn't check in until 8:00 p.m.

10

Isabella Blue

16 May 2025

·

Stayed 1 night

Very friendly staff and very hospitable. Made sure that we got checked in quickly and efficiently and made sure that we had everything that we needed

2

Allen

3 Jun 2025

·

Stayed 1 night

They didn’t let me check in my room and kept my money

10

Kenneth

13 Mar 2025

·

Stayed 9 nights

The staff went above and beyond to try to take care of my needs. The only problem that I had was with the Expedia site. The site told me that there was cookware, dishes, etc available at this location. These items were available, but for a daily rate. It was cheaper to buy what I needed. The staff gave me linens and towels when I needed them .Having a laundry room on site was very helpful. When I return to see my family I will use this location. Very covienient location, and many options for your needs.

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Location

Multiple reviews mention a convenient spot near restaurants and shopping, and some guests felt safe.

Related guest reviews

8

Sojourna

16 Sept 2025

·

Stayed 3 nights

Nice people... Close to the shopping, restaurant areas...

10

Latoya

20 Oct 2023

·

Stayed 1 night

I really like the property and felt very safe.

10

Kenneth

13 Mar 2025

·

Stayed 9 nights

The staff went above and beyond to try to take care of my needs. The only problem that I had was with the Expedia site. The site told me that there was cookware, dishes, etc available at this location. These items were available, but for a daily rate. It was cheaper to buy what I needed. The staff gave me linens and towels when I needed them .Having a laundry room on site was very helpful. When I return to see my family I will use this location. Very covienient location, and many options for your needs.

6

sheila

30 Dec 2024

·

Stayed 1 night

It was near restaurants

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Dining

Not enough information in reviews.

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Month	Average price
January	US$62
February	US$68
March	US$67
April	US$70
May	US$69
June	US$69
July	US$68
August	US$65
September	US$65
October	US$66
November	US$71
December	US$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $48	18 $51	19 $51
20 $48	21 $50	22 $50	23 $50	24 $50	25 $53	26 $53
27 $63	28 $63	29 $67	30 $66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $63	3 $63
4 $66	5 $67	6 $65	7 $67	8 $66	9 $66	10 $63
11 $63	12 $64	13 $66	14 $66	15 $65	16 $68	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

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Monthly average prices

About this property

Location

Room options

Standard Studio, Refrigerator & Microwave

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Jackson - South

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