Name: Extended Stay America Select Suites - Beaumont
Address: 2375 IH 10 S, Beaumont, Texas, United States of America, Beaumont, Texas, US
Price range: $49–$76 per night
Rating: 7.06

What guests think

Reviews of Extended Stay America Select Suites - Beaumont paint a very mixed picture, with experiences ranging from acceptable budget stays to visits cut short, and opinions shaped largely by room assignment, staffing interactions, and expectations for an extended-stay property.

Cleanliness is a recurring issue, with multiple reports of roaches, lingering smoke or marijuana smells, and unclean rooms or common areas. Guests also note maintenance and security problems, including faulty door locks and key cards, run-down appliances, plumbing troubles, and limited front desk hours that left some feeling unsafe or unable to get help. Service feedback varies widely: many praise friendly, helpful staff, while others cite rude behavior as well as check-in, reservation, or refund difficulties. Overall, expect a basic stay with significant variability by room and staff shift.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Several reviews report security and access issues such as exterior gates or building doors not locking and key card problems, which affected perceptions of safety.

Related guest reviews

6

Michael

Jun 20, 2024

·

Stayed 12 nights

Over all the room was good. The entry keyed door was not always working properly. Put key card in 5-8 times before it would work. Room same with key card for the room. Had a maintenance request on door due to locking mechanism not always releasing. When green unlocking light lit up. Then had to redo and would open. Checked out 1 day early

4

Roberto

May 30, 2025

·

Stayed 12 nights

No security ar night. Doors nt locket properly

2

Reena

Apr 19, 2025

·

Stayed 1 night

When I got there the keys given didn't work to the room assigned it was locked from the other side. I made a trip back down to the front desk and was given a second key card and as soon as I walked into that room it reeked of marijuana in what was supposed to be a non-smoking room. I went back to the front desk to inform them of the issue and was told they would "note" it. I was then given another key card to a room that was run down and in poor condition. I would not recommend this hotel as it is poorly upkept. I ended up not staying due to the safety concerns for my family and booked a different hotel.

2

Emily

Jun 11, 2025

·

Stayed 2 nights

The hotel was dirty occupants were constantly arguing at front desk. my room had no wash cloths and my bedding was neglected during the weekend as i was not offered clean linens. There were individuals outside the lobby circling the building selling drugs as well

2

Kameron

Aug 13, 2022

·

Stayed 1 night

Don’t stay here. This place is infested with roaches. Was moved to 3 different rooms. Expedia customer service was no help. The front desk at this facility closes so you can’t reach them after a certain time. They are infested with roaches, the room was dirty, no soaps. It’s terrible. Worst stay of my life. Emailed the manager and didn’t get any reply at all.

2

Donald

Apr 9, 2025

·

Stayed 5 nights

Room had roaches and my microwave was full of rust, the place smelled like weed and cigarettes. I had an upstairs neighbor who stomped, dropped objects all through the day and night. I’m pretty sure that hotel had permanent “guests.” Was told upon check in that room service was only provided for stays of 14 days or more even though the site said 7 days. My last night had to be the worst night, was startled awake at 1:41am to someone trying to gain entry into my room. They were able to open the door with a key card, luckily my top latch was locked and I had a pistol in my possession. Went down stairs to talk with a manager or someone but they don’t have 24/7 desk assistance. I will never stay at that dirty hotel again or any extended stay hotel again. Worst hotel experience of my life, I will keep an extended stay away from this place.

2

Zaki

Feb 8, 2023

·

Stayed 1 night

The door did not lock asked the management to change to a room nobody helped. The shower did not have water. Appliances were rusty. If used, it would need a tetanus shot. Most importantly, they did not take the room door lock security seriously. You cannot use the deadbolt and can not use the key to lock or unlock from outside, either. The night manager would use their super key to access everyone's room. Super creepy. All night could not sleep in fear. I would not recommend it.

2

William

Oct 9, 2024

·

Stayed 7 nights

Dirty, unsecure room and building, roaches, broken vending machines, rusty dirty appliance's.

2

Mohamed

Aug 2, 2023

·

Stayed 1 night

Rusted refrigerator Riches Reception desk closes at 8 pm Motel main gates are open ; unsafe

2

Maurice

May 10, 2023

·

Stayed 2 nights

It was veey dirty in all areas. The elevator, hallways and the room was shockingly gross. Was shocked at the dorm bed that was in the room.

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Cleanliness

Common complaints include cockroaches, unpleasant odors (smoke or marijuana), and dirty rooms and common areas; housekeeping is infrequent, with some noting long intervals between service or lack of fresh linens.

Related guest reviews

2

Kevin

Jan 24, 2025

·

Stayed 5 nights

Roaches dirty floor chunky pillows the toilet ran the whole time I was there they never fixed it

2

Eduardo

Aug 28, 2025

·

Stayed 1 night

The fridge looked it came out of silent hill. I could have sworn I some roaches having a meeting in the room. It was disgusting. Never again will I be staying there.

8

Joanne

Sep 11, 2025

·

Stayed 7 nights

The property , the rate for the law enforcement. Didn't like the idea that my room should be cleaned every 2 weeks

2

Donald

Apr 9, 2025

·

Stayed 5 nights

Room had roaches and my microwave was full of rust, the place smelled like weed and cigarettes. I had an upstairs neighbor who stomped, dropped objects all through the day and night. I’m pretty sure that hotel had permanent “guests.” Was told upon check in that room service was only provided for stays of 14 days or more even though the site said 7 days. My last night had to be the worst night, was startled awake at 1:41am to someone trying to gain entry into my room. They were able to open the door with a key card, luckily my top latch was locked and I had a pistol in my possession. Went down stairs to talk with a manager or someone but they don’t have 24/7 desk assistance. I will never stay at that dirty hotel again or any extended stay hotel again. Worst hotel experience of my life, I will keep an extended stay away from this place.

2

Carl

Jun 17, 2025

·

Stayed 1 night

Dirty, things in the room don’t work. We just left without staying the night, it was that bad

2

Jason

Apr 1, 2025

·

Stayed 6 nights

They were over priced, cheaply furnished, and cockroaches were everywhere.

2

Crystal

Apr 13, 2025

·

Stayed 1 night

The room has roaches and the had mold mostly everywhere. They tried there best to clean the room but it was in bad condition there was no cleaning it n it would be better.

2

Larry

Dec 30, 2024

·

Stayed 1 night

The room had roaches that was crawling all over the walls, refrigerator was horrible and the lady who checked me in was very rude, im not trying to get anyone fired but need more people person with good attitudes.....no 1 was at the desk for me to makeva complaint....I wish i could get me money back...

2

Mary

Jun 28, 2025

·

Stayed 1 night

There were roaches and the pillows smelled sour

2

Maurice

May 10, 2023

·

Stayed 2 nights

It was veey dirty in all areas. The elevator, hallways and the room was shockingly gross. Was shocked at the dorm bed that was in the room.

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Rooms

Rooms often feel dated and poorly maintained, with reports of faulty locks/key cards, broken or rusty appliances, plumbing issues, and strong odors including smoke or marijuana. Some guests were moved between rooms due to condition problems.

Related guest reviews

2

Kevin

Jan 24, 2025

·

Stayed 5 nights

Roaches dirty floor chunky pillows the toilet ran the whole time I was there they never fixed it

2

Tammy

Nov 28, 2022

·

Stayed 1 night

I was not pleased with my stay because we had to kill three roaches in our room (2 in the bathroom and 1 on the wall above the bed). We also didn't realize we were going to have a room with beds that felt like bunk beds instead of the normal comfortable beds that I usually get when I rent a hotel. I will not be staying at your facility again and I will probably always be suspicious about rooms that's priced so cheap from now on.

2

Regina

May 5, 2025

·

Stayed 1 night

I stayed in room 112. When I walked in the room smelled bad and was infested with roaches and the toilet was broken. I notified the front desk and they moved my room to 118. That room had a strong odor of marijuana. The whole night was horrible I will never return to that hotel.

6

Michael

Jun 20, 2024

·

Stayed 12 nights

Over all the room was good. The entry keyed door was not always working properly. Put key card in 5-8 times before it would work. Room same with key card for the room. Had a maintenance request on door due to locking mechanism not always releasing. When green unlocking light lit up. Then had to redo and would open. Checked out 1 day early

6

Maria M

Oct 21, 2023

·

Stayed 2 nights

The room was clean, however the bathroom sink leaked and had to use the shower rug to get it cleaned up. We used the kitchen sink to wash hands and brush our teeth. Then I discovered the refrigerator and freezer & was on but not cooling. It was disappointing since I really use and need lots of cool water daily. But stuff was nice and they did get the bathroom sink fixed.

2

Reena

Apr 19, 2025

·

Stayed 1 night

When I got there the keys given didn't work to the room assigned it was locked from the other side. I made a trip back down to the front desk and was given a second key card and as soon as I walked into that room it reeked of marijuana in what was supposed to be a non-smoking room. I went back to the front desk to inform them of the issue and was told they would "note" it. I was then given another key card to a room that was run down and in poor condition. I would not recommend this hotel as it is poorly upkept. I ended up not staying due to the safety concerns for my family and booked a different hotel.

4

Chantelle

Apr 24, 2025

·

Stayed 1 night

I only checked in didn’t stay after seeing the room the refrigerator was filthy and old and so was the stove. The room just made my body itch. They really need a upgrade

2

Zaki

Feb 8, 2023

·

Stayed 1 night

The door did not lock asked the management to change to a room nobody helped. The shower did not have water. Appliances were rusty. If used, it would need a tetanus shot. Most importantly, they did not take the room door lock security seriously. You cannot use the deadbolt and can not use the key to lock or unlock from outside, either. The night manager would use their super key to access everyone's room. Super creepy. All night could not sleep in fear. I would not recommend it.

2

William

Oct 9, 2024

·

Stayed 7 nights

Dirty, unsecure room and building, roaches, broken vending machines, rusty dirty appliance's.

2

Maurice

May 10, 2023

·

Stayed 2 nights

It was veey dirty in all areas. The elevator, hallways and the room was shockingly gross. Was shocked at the dorm bed that was in the room.

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Service

Service is mixed: several guests praise friendly, professional staff and helpful managers, while others report rude or unprofessional behavior, check-in/reservation and refund problems, and limited front desk availability after hours.

Related guest reviews

10

jennifer

May 13, 2025

·

Stayed 2 nights

Perfect location staff is very helpful and very professional along with making sure your visit is comfortable for short stay or an extended visit they are very welcoming!

2

LaDonna

Dec 24, 2023

·

Stayed 1 night

Terrence, night desk clerk made repeated racial comments directed towards the guests. He was rude and sarcastic. He behaved as if he was disturbed about doing his job when called by assistance several times to come to the desk to check guests in. His appearance was not presentable along with alcohol on his breath. A female co-worker showed up because she said she hear him asked him was he drunk. She tried to stifle her laughs several times as she indicated laughing at Terrence. She did clearly explain one of the hotel’s policies which Terrence was unable to do without sarcasm.

10

jennifer

Apr 25, 2025

·

Stayed 4 nights

Excellent service

2

Ken’Derrick

Jul 10, 2025

·

Stayed 1 night

Didn’t get to even stay or get my refund back

10

Armando

Jun 30, 2025

·

Stayed 10 nights

Great service

2

Kameron

Aug 13, 2022

·

Stayed 1 night

Don’t stay here. This place is infested with roaches. Was moved to 3 different rooms. Expedia customer service was no help. The front desk at this facility closes so you can’t reach them after a certain time. They are infested with roaches, the room was dirty, no soaps. It’s terrible. Worst stay of my life. Emailed the manager and didn’t get any reply at all.

4

Jesse

Jul 21, 2023

·

Stayed 1 night

Nobody to check you in??

10

jennifer

Apr 20, 2025

·

Stayed 4 nights

Amazing staff

6

Parker

May 7, 2025

·

Stayed 3 nights

Overall not a bad stay. Jessica and the rest of the staff were excellent and went out of their way to check on me. I stay in a ton of hotels throughout the year and I don't think I've ever had the manager call me personally and ask how my stay was going. Little stuff like that goes a long way. The room could have been more clean, and had a weird smell which I learned the whole place kind of smells like it. But other than that, the price was good and I would probably stay again.

2

Larry

Dec 30, 2024

·

Stayed 1 night

The room had roaches that was crawling all over the walls, refrigerator was horrible and the lady who checked me in was very rude, im not trying to get anyone fired but need more people person with good attitudes.....no 1 was at the desk for me to makeva complaint....I wish i could get me money back...

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Location

A few guests found the location convenient.

Related guest reviews

10

jennifer

May 13, 2025

·

Stayed 2 nights

Perfect location staff is very helpful and very professional along with making sure your visit is comfortable for short stay or an extended visit they are very welcoming!

8

Roberto

Apr 11, 2024

·

Stayed 8 nights

Good location

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Dining

Not enough information in reviews.

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Month	Average price
January	$68
February	$65
March	$70
April	$71
May	$65
June	$76
July	$63
August	$63
September	$73
October	$76
November	$72
December	$63

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $49	18 $63	19 $64
20 $62	21 $67	22 $69	23 $70	24 $69	25 $68	26 $72
27 $62	28 $71	29 $75	30 $73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $71	3 $68
4 $63	5 $72	6 $72	7 $75	8 $71	9 $71	10 $69
11 $64	12 $73	13 $74	14 $76	15 $74	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31

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Monthly average prices

About this property

Location

Room options

Standard Studio, Refrigerator & Microwave

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Extended Stay America Select Suites - Beaumont

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