Hilton Garden Inn Jacksonville

Professional staff. Quick check-in. Clean fitness center. Many restaurant options within 5 miles.

I booked on a third party site, and the front desk upgraded me from the assigned handicap accessible room to an upgraded room. The room was great, I've never seen a true suite with them before, the room would be awesome for a several day stay... so much room, and two TV's... if the TV's worked. I asked for help, and 1.5 hours later, still no TV's. Went out for dinner and asked for help... got a "Oh yeah, I was going to send someone" response. The TV's did work when I got back, just expected better from them.

Had a wonderful experience and will be attending our next Marine Corp League Convention there in June

I love this hotel but it has went downhill in a short time. It has a lot of things that needs fixing . The staff was wonderful.

The stay overall was a nice experience. I just wish the bed was a little more comfortable! That was my only complaint about the room. The room was very clean. The staff was very friendly and always spoke. The wicker style furniture out front needs to be replaced. It was nice to be able to sit outside though.