Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 30 per person.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of USD 48 per vehicle (one-way, maximum occupancy 3).

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a registration desk, public washrooms, and designated parking. There is also elevator access and a stair-free path to the entrance.

Where is the property located in relation to key landmarks?

The property is located in Vitacura, Santiago, within a 5-minute drive of Parque Arauco Mall and Costanera Center. It is approximately 6.2 miles from Julio Martinez Pradanos National Stadium and 0.9 miles from Ralli Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the policies regarding children staying at the property?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

DoubleTree by Hilton Santiago Kennedy Hotel in Chile

Average nightly price at DoubleTree by Hilton Santiago Kennedy by month, last 12 months (USD)
Month	Average price
January	$117
February	$124
March	$154
April	$154
May	$123
June	$109
July	$126
August	$122
September	$113
October	$171
November	$159
December	$121

What guests think

At DoubleTree by Hilton Santiago Kennedy, travellers repeatedly praise the friendly, helpful staff, clean and comfortable rooms with striking views, and the convenient, safe location near Parque Arauco and many restaurants, often noting satisfying breakfast and a scenic rooftop.

However, several reviews dislike the bathroom layout with limited privacy and small toilet or shower cabins. Some also report inconsistent air conditioning, occasional odors, slow restaurant or breakfast service, and sporadic queues or delays at reception. Overall, expect a modern, well-located stay with generally warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop restaurant and bar with impressive views are a highlight; a gym and on-site parking are available. Some facilities draw complaints, including pool conditions or capacity and occasional elevator or pool-area service issues.

Related guest reviews

10

Paola

Feb 16, 2024

·

Stayed 7 nights

Destaco excelente atencion y amabilidad de todo el personal del hotel.. terrazas en altura con gran vista y el servicio de restaurante. Destaco además como critica constructiva..que en el sector piscina debiera existir tapasol, y al costado en el sector terraza de la piscina un ambiente mas cordial ya que no existe personal que atienda en esa sección..hay una especie de bar que todo el tiempo está cerrado..para un gran hotel debieran fijarse en detalle que a los huesped les ofresca mayor comodidad...

8

Ricardo

Feb 28, 2023

·

Stayed 2 nights

fue buena la estadía, pero pagina web muy mala de Hilton, además cambian los precios, limpieza mas o menos, en área de piscina falta servicio de restaurant

10

Natalie

Feb 28, 2025

·

Stayed 10 nights

Really amazing property. It's in a very safe area, it's super clean, and the food at the restaurant was decently priced/very flavourful. Everyone in our group of 4 were pleased with out stay. The only downside was the pool water being very murky for the first few days of our stay. After we informed the front desk that there was an issue with the water, the quickly fixed it and provided us with complimentary breakfast the next day. If it wasn't for the pool water, I'd give it a 10/10. Shout out to Elias and Katarina for being amazing staff!

10

eyad

Jan 8, 2025

·

Stayed 2 nights

The hotel was in a nice area close to many nice restaurants and had its own parking for my rental Breakfast on 17 th floor was awesome

8

Pablo Martin

Dec 22, 2024

·

Stayed 1 night

Un hotel sobrevaluado ya que el servicio no es acorde al precio. Instalaciones buenas pero funcionaba 1 solo elevador para 17 pisos lo que dejo demoras de hasga 20 minutos No volveria

10

David

Apr 2, 2025

·

Stayed 6 nights

Small hotel with great amenities. Nice rooftop restaurant. Across the street are lots of great resturants. Safe and accesible

10

Natalie

Nov 9, 2024

·

Stayed 4 nights

This was a great place for us to stay. We were two single females looking for a safe place to stay while in Chile and we found it! It was so comfortable, we felt completely safe, and we loved the gym and breakfast options. It was easy to find and had safe and convenient parking. Overall, a great place and would definitely stay here again. The only strange thing was the shower/ toilet/sink situation, just an odd setup, but we made it work!

8

Nanci

Jan 1, 2025

·

Stayed 2 nights

Boa estadia! Piscina não comporta o número de hóspedes nesta época, faltam cadeiras para os hóspedes. Quartos bons, limpos! Vista maravilhosa! Café da manhã muito bom com variedades. O atendimento poderia ser um pouco melhor.

10

Thomas E

Jan 6, 2025

·

Stayed 6 nights

Top notch hotel, very clean. Restaurant and bar on top of hotel had amazing views and food . Bed, towels top notch, close to large shopping mall

10

Wilbert

Nov 5, 2025

·

Stayed 2 nights

Location Location Location! This hotel is close to everything in Las Condes. Parque Arauco for Shopping and multiple restaurants across the street, please try "LOLITA JONES" for a great Mexican meal and drinks...Spotless facility with gym, comfortable rooms decent speed free wifi and a great view from the top floor where the restaurant is located.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean and well maintained. A few reviews mention unpleasant odors in rooms or elevators and isolated bathroom or pool maintenance issues.

Related guest reviews

8

Jorge

Mar 12, 2023

·

Stayed 1 night

good location, the room smelled like sewer so the maid cleaned some more but when I returned it smelled like sewer so I had to move rooms

10

Natalie

Feb 28, 2025

·

Stayed 10 nights

Really amazing property. It's in a very safe area, it's super clean, and the food at the restaurant was decently priced/very flavourful. Everyone in our group of 4 were pleased with out stay. The only downside was the pool water being very murky for the first few days of our stay. After we informed the front desk that there was an issue with the water, the quickly fixed it and provided us with complimentary breakfast the next day. If it wasn't for the pool water, I'd give it a 10/10. Shout out to Elias and Katarina for being amazing staff!

10

Vittorio

Jan 10, 2026

·

Stayed 17 nights

Bella camera, comoda e con una bella vista sulla città e sul parco. Ambiente pulito e accogliente. Come anche la hall dell'hotel, che aveva anche un fresco profumo di rosmarino: molto rilassante!

6

Marcelo

Jul 20, 2024

·

Stayed 2 nights

Terrible el lavamanos en la habitación, mal gusto absoluto No funcionan lis expendedores de productos de higiene, ni el shampoo, ni el acondicionador ni la crema corporal , no sirven La ducha estaba rota y el desagüe tapado y el agua pasó a la habitación Las sillas del desayuno y el sillón del cuarto tienen manchas, hay que renovarlo

10

Ivonne

Jan 4, 2025

·

Stayed 2 nights

Hotel muy limpio, en perfecto estado en una zona muy bonita.

10

Bruna

Jan 3, 2026

·

Stayed 4 nights

Quarto confortável e muito limpo. Funcionários solicitos. Café da manhã simples, diferente do que estamos acostumados no Brasil. Experiência ótima, retornaremos!

10

Margaret

Feb 1, 2025

·

Stayed 3 nights

Room clean, bed comfortable. Staff helpful. A huge Mall within walking distance (1/2 kilo from hotel). A very nice restaurant on the top floor.

8

Claudia

Dec 8, 2023

·

Stayed 3 nights

Por alguna razón no había buen olor

8

JORGE

Jun 27, 2024

·

Stayed 6 nights

El paso del tiempo lleva al desgaste. Olor feo y penetrante en el ascensor que lleva al parking

10

HERNAN

Jan 1, 2026

·

Stayed 1 night

Habitación muy cómoda, de tunó de lujo La limpieza excepcional y el personal muy pero muy amable Los felicito

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Rooms

Rooms are comfortable, many with great views. Recurring downsides include the open-concept bathroom with limited privacy and small toilet/shower cabins, plus occasional AC noise or weak cooling, and some rooms lacking Smart TV or a stocked minibar.

Related guest reviews

6

Andres

Jan 21, 2023

·

Stayed 1 night

Estana todo bien, hasta que en la noche se nos ocurre encender el aire condicionado dado que hacía mucho calor. El nivel de ruido fue insoportable. Mejor dormir en un terminal de buses es mas silencioso.

10

Juan

Feb 20, 2025

·

Stayed 5 nights

Very good, bathroom lacks privacy

8

Nazneen

Feb 15, 2025

·

Stayed 2 nights

Nice location, not to busy. Good restaurants close by. Room has a separate shower room to toilet room which was a bit strange.

10

Theresa

Nov 6, 2025

·

Stayed 1 night

This was my fourth trip to Santiago, and I needed a last-minute, one-night hotel stay. I am learning Spanish and the staff at the Doubletree, many of whom are bilingual, were patient and helpful, always positive in attitude. I arrived early and they were able to get me into my room sooner than expected. The room was very quiet, clean and comfortable, zero complaints. The complementary filtered water system in the room was a welcome amenity. The breakfast buffet is very comprehensive, and the view of Santiago from the 17th floor is amazing.

10

Pablo

Sep 14, 2025

·

Stayed 1 night

The view on the restaurant is very nice and the rooms are comfortable.

10

Roberto Hilarion

Jun 4, 2025

·

Stayed 1 night

Está todo muy bien, pero me extraña que un hotel de esta categoría no tenga TV Smart Tv para usar mi cuenta de NETFLIX. Hoy en dia todos lo tienen. El frigobar vacío. Lo demas todo muy bien.

6

Jacqueline

Apr 5, 2025

·

Stayed 1 night

El baño no puede ser más pequeño, realmente incómodo, mi marido es grande y apenas podía entrar. Estábamos en la habitación 1220. Nos atendieron muy bien en el bar, desayuno y recepción. Pero lo del baño es como para pensarlo si volver o no, aparte pegado a la cama! Pésimo

8

Rodrigo

Jan 5, 2026

·

Stayed 2 nights

La ubicación y el staff excelentes, la habitación no tanto, tenía varios ruidos (ventiladores que no se podían apagar), la verdad no tan malo, pero lo que más molestó fue que el baño no era independiente de la habitacion

10

David

Feb 8, 2025

·

Stayed 5 nights

The only thing that was not according to my expectations was the fact that the A/C did not cool down very well.

8

Hector Mario

Nov 10, 2025

·

Stayed 2 nights

No me gusta el baño integrado a la habitación, el desayuno es genial

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Service

Staff are widely praised as friendly, helpful and accommodating, with some early check-ins granted. Periodic reports note slow or unhelpful service at reception or the restaurant, and occasional check-in queues.

Related guest reviews

10

Janet

Feb 3, 2026

·

Stayed 1 night

Staff was very friendly and helpful. Arranged transportation to the airport as well as directions around the area. We arrived early and they allowed an early check in. Room clean and large. Would stay here again.

10

fresia

Feb 21, 2023

·

Stayed 13 nights

I am a world traveler been in many hotels all over. I encountered the best friendly and most helpful staff willing to help in any possible way and make everything possible!

10

Alando

Aug 25, 2025

·

Stayed 5 nights

Friendly staff

6

Santiago Caniggia

Nov 29, 2025

·

Stayed 4 nights

The reception people are terrible

4

Herberth Samael

Jan 10, 2025

·

Stayed 1 night

Restaurant service was not good. Reception provide specific hours of service and restaurant different hours.

10

Mariastella

Nov 15, 2025

·

Stayed 2 nights

Staff was amazing - always helpful and going beyond their duties

10

Edgar

Jul 31, 2025

·

Stayed 2 nights

Es la primera vez que me hospedo y la verdad muy buena experiencia. Si tuviera que mencionar algo negativo, es en el desayuno. Además de poca atención por parte del personal (meseros y cocineros) no están al pendiente de lo que las personas buscamos o nos hace falta, hay que estar pidiendo varias veces las cosas. El desayuno también podría incluir un par de cosas más interesantes como salmón por ejemplo.

2

ALICIA ESTHER

Aug 24, 2025

·

Stayed 2 nights

Terrible experiencia, llegando de madrugada y teniendo que esperar muchi tiempo en recepción. No me ayudaron a conseguir un taxi, argumentando que no trabajan con ningún servicio y diciendo que podían pedir Uber, pero para pagar en efectivo. Muy poco empáticos. Habitación con mal olor

10

Matthew

Feb 5, 2024

·

Stayed 2 nights

The staff was exceptional and very eager to be helpful when we checked in and anything we needed help with. Would highly recommend

10

Glory

Jan 20, 2026

·

Stayed 2 nights

Staff was very friendly and helpful. Gave us early check in.

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Location

Safe, upscale area close to Parque Arauco and many restaurants; easy to walk to shopping and dining. Some guests note ride-hailing pickups can be confusing or slow during busy hours.

Related guest reviews

10

eyad

Jan 8, 2025

·

Stayed 2 nights

The hotel was in a nice area close to many nice restaurants and had its own parking for my rental Breakfast on 17 th floor was awesome

10

Carlos

Jun 8, 2024

·

Stayed 3 nights

Es un hotel muy lindo cómodo y bien ubicado. Muy cerca del Parque Arauco. Para caminar por Alonso de Cardova. Y Casa Costanera. Zona muy linda.

10

Katitza

Jan 31, 2025

·

Stayed 1 night

Great location and spacious room!

10

DANIEL

Feb 19, 2025

·

Stayed 3 nights

Great location, close to the Mall and restaurants, friendly and professional staff.

10

Hellen

Jan 7, 2026

·

Stayed 3 nights

Ótimo custo benefício, só o local que é ruim de chamar Uber, eles sempre se perdem.

10

David

Feb 2, 2025

·

Stayed 2 nights

Very nice hotel located in a prime area of Santiago. Very tourist friendly - safe, lots of shopping & exquisite food

6

Daniel

Jul 30, 2024

·

Stayed 5 nights

O hotel é confortável e bem localizado, porém se tiver compromisso em horário de pico e precisar pegar um táxi ou Uber, demorará em chegar. Equipe de recepção atrapalhada, pedem Seu cartão para deixar um voucher aberto, quando vc chega para consumir no bar ou restaurante, o voucher não está aberto. Não lhe avisam que o QR code do quarto não manda o pedido de room Service ao restaurante, vc espera infinitamente o pedido que não chegará.

10

Lucy

Sep 25, 2024

·

Stayed 3 nights

Love this Doubletree. Close to a fab shopping centre, just a 10 min walk. Great staff and fabulous views of the city. My go to hotel in Santiago.

8

Mariel

Jan 20, 2025

·

Stayed 3 nights

Muy buena ubicacion, y el hotel es super comodo para unos dias de shopping

10

Wilbert

Nov 5, 2025

·

Stayed 2 nights

Location Location Location! This hotel is close to everything in Las Condes. Parque Arauco for Shopping and multiple restaurants across the street, please try "LOLITA JONES" for a great Mexican meal and drinks...Spotless facility with gym, comfortable rooms decent speed free wifi and a great view from the top floor where the restaurant is located.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety, and the rooftop restaurant offers good food, cocktails and standout views. Some guests found service slow or breakfast timing and cost inconvenient.

Related guest reviews

10

Diego Fidel

Mar 3, 2025

·

Stayed 1 night

It has a wonderful view from the restaurant. Breakfast and dinner options are great.

10

Fabiola

Feb 14, 2024

·

Stayed 1 night

Excelentes instalaciones, restaurant con buena comida, pero atención muy lenta, deberíamos haber ido a otro lado a comer

10

Theresa

Nov 6, 2025

·

Stayed 1 night

This was my fourth trip to Santiago, and I needed a last-minute, one-night hotel stay. I am learning Spanish and the staff at the Doubletree, many of whom are bilingual, were patient and helpful, always positive in attitude. I arrived early and they were able to get me into my room sooner than expected. The room was very quiet, clean and comfortable, zero complaints. The complementary filtered water system in the room was a welcome amenity. The breakfast buffet is very comprehensive, and the view of Santiago from the 17th floor is amazing.

10

Bronwyn Catherine

Dec 19, 2024

·

Stayed 6 nights

The staff were friendly and accommodating. The restaurant on the top floor had excellent cocktails and a good variety of dishes. Room service and housekeeping were both top-notch.

6

Nathan

Jun 15, 2024

·

Stayed 1 night

Even though the hotel is pretty new, it’s pretty beat up in some spots. It had a sewage smell covered up with air fresheners throughout. The air conditioning was disabled because it was winter (why would do that???!), but the room was way too hot for comfortable sleeping. It does have nice views, was clean, is quiet and close to shopping and restaurants. The breakfast buffet was decent but overpriced at $20USD per person.

10

Lina

Dec 10, 2023

·

Stayed 3 nights

Great service, breakfast was superb. Stunning rooftop. Very worth it.

8

Rodrigo

Aug 1, 2025

·

Stayed 5 nights

Positivo: Cafe da manha excelente, cama confortável e bem localizado Negativo: O cafe da manha inicia muito tarde, a partir daz 07 hs, o que impossibilita devido a saída muito cedo dos passeios para neve. Nao ha ducha higienica no banheiro. Nao ha frigobar no quarto.

10

Edgar

Jul 31, 2025

·

Stayed 2 nights

Es la primera vez que me hospedo y la verdad muy buena experiencia. Si tuviera que mencionar algo negativo, es en el desayuno. Además de poca atención por parte del personal (meseros y cocineros) no están al pendiente de lo que las personas buscamos o nos hace falta, hay que estar pidiendo varias veces las cosas. El desayuno también podría incluir un par de cosas más interesantes como salmón por ejemplo.

10

Thomas E

Jan 6, 2025

·

Stayed 6 nights

Top notch hotel, very clean. Restaurant and bar on top of hotel had amazing views and food . Bed, towels top notch, close to large shopping mall

10

Duda

Feb 4, 2025

·

Stayed 2 nights

Funcionários atenciosos! Cafe da manha gostoso e uma visto incrivel de lá. Vale a pena!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $145	20 $152	21	22 $133	23 $110	24 $110
25 $132	26 $132	27 $136	28 $132	29 $132	30 $106	31 $107

Su	Mo	Tu	We	Th	Fr	Sa
1 $132	2 $132	3 $132	4 $133	5 $149	6 $102	7 $102
8 $133	9 $133	10 $133	11 $133	12 $133	13 $106	14 $106
15 $133	16 $137	17 $146	18 $148	19 $132	20 $102	21 $102
22 $132	23 $132	24 $132	25 $132	26 $132	27 $110	28 $132
29 $157	30 $162

DoubleTree by Hilton Santiago Kennedy

Prices for DoubleTree by Hilton Santiago Kennedy

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed

Junior Suite, 1 King Bed

Room, 2 Twin Beds

Guest reviews of DoubleTree by Hilton Santiago Kennedy

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Santiago Kennedy

Considering this hotel for your Santiago trip?

Prices for upcoming dates