Name: Sheraton Makkah Jabal Al Kaaba Hotel
Address: Jabal Al Kaaba, Al Haram, Makkah, Saudi Arabia, Makkah, Makkah Province, Saudi Arabia
Rating: 8.18

Guest reviews

8.2

Very good

Based on 3,494 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Reviews of Sheraton Makkah Jabal Al Kaaba Hotel highlight friendly, accommodating staff and generally clean, comfortable rooms, while noting that a steep uphill return makes the walk to Masjid al-Haram longer and harder than many first expect.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Saifudiyn

Apr 7, 2026

·

Stayed 10 nights

Everything was wonderful. It would’ve been great if at least breakfast was included. But outside of that absolutely no complaints.

10

Nida

Feb 13, 2026

·

Stayed 3 nights

Check in was smooth. We were upgraded to a suite which was nice and a pleasant surprise. This hotel is close to the new extension, however takes about 10 mins walk (downhill) to Haram near Clock Tower. Please keep in mind, 2 mins of walk back is uphill. There is a bridge to the Haram right next to this hotel but it was closed. Once it opens, getting to the Haram should be convenient! Room was clean, and overall the hotel is not run down like some of the other Mecca hotels. Bathroom was immaculate with all the necessary amenities. Beds are so comfortable! I slept so well each night! Air conditioning worked well. Wall outlets had USB ports. Overall it was a really pleasant stay and I would definitely stay here again as long as the bridge to Haram is open.

10

Mohammad

Feb 11, 2026

·

Stayed 3 nights

Good stuff, clean room

10

Lookman

Feb 3, 2026

·

Stayed 4 nights

Yes

10

Mohammed

Jan 23, 2026

·

Stayed 4 nights

Very professional and yes room was very clean every day

Jabal Al Kaaba, Al Haram, Makkah, Saudi Arabia

Location

A stay at Sheraton Makkah Jabal Al Kaaba Hotel places you in the heart of Makkah, within a 15-minute walk of Great Mosque of Makkah and Kaaba. This family-friendly hotel is 0.6 mi (1 km) from The Clock Towers and 1.6 mi (2.6 km) from 60th Street.

Great Mosque of Makkah(0.3 miles)

60th Street(0.4 miles)

Alkhalil Courtyard(0.4 miles)

Souk Al-Khalil(0.5 miles)

King Fahad Gate(0.5 miles)

Well of Zamzam(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 17:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately SAR 86.5 for adults and SAR 43.25 for children.

No pets and no service animals are allowed at this property.

Check-in is from 4:00 PM to 5:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property has limited wheelchair accessibility and features such as step-free entrances and accessible public areas.

The hotel is located in the heart of Makkah, within a 15-minute walk of the Great Mosque of Makkah and Kaaba, and is 0.6 mi (1 km) from The Clock Towers.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Rollaway beds are available for a fee of SAR 120.0 per day, and advance request or confirmation may be required.

Sheraton Makkah Jabal Al Kaaba Hotel

Amenities

Property description

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