Hotel Luciano K

The room was ok, a bit on a small side. Unfortunately, the windows were essentially non existent as they faced some tiny inner yard and hence no daylight or view. The rooftop pool is waist deep and fits only one person.The breakfast was fine and the front desk staff was good.

Breakfast had good options and everything was fresh and hot. The rooftop bar is amazing for views and fun to sit out at.

This is a nice hotel. Staff are extra friendly. Breakfast is fair. Roof top bar/view is fantastic. Shower would drain well, might have been a specific shower problem. Location is overall good.

This hotel is a really perfect balance of history and renovated amenities. The staff were incredible all around. Rooms were nice and comfortable and quiet. The pool needs a but more care as it is popular with the birds but otherwise the roof is amazing and I enjoyed it every day I was there. Exercise extra caution after dark in the area around the hotel. Person on moped attempted to snatch my phone 1 block away. Hotel feels safe and secure. Just extra caution is needed after dark. Highly recommend for a visit to Santiago. Walkable to many many great museums and neighborhoods.

Very cool art deco hotel with the oldest elevator in Chile. Staff was lovely. the room we booked had an internal window only (which we knew) but was perfect. great value for money and the pool and rooftop are fabulous.

The room was on the smaller side but about what we expected for a big city. The bed was very comfortable, and the room was quiet, so we slept well. We appreciated the central location, within walking distance of many sights and dining options. The rooftop bar view is beautiful, but we didn’t love that smoking is allowed there.

Overall good hotel but be aware that there is no hotel parking. If you have a rental car, they have another option for parking which you will have to pay for. The street gets noisy too.

Was supposed to be 2 night we checked out after 1. Mouldy bathroom, cracked toilet, stained bathtub, dusty, filthy curtains and there was no access to the pool area until 7pm as it was being used for a photo shoot. We chose this place based on reviews and the fact it had a pool. No mention via email or anything that the rooftop bar and pool would be closed. If we had of known this before hand we would have booked elsewhere. This is def not a 4 star hotel. Should have stayed at the Pullman. See the photos. I would like a refund of the 2nd night.

Um hotel aconchegante, com funcionários atenciosos, café da manhã muito bom. Cama muito confortável, travesseiros muito bons. A localização é próxima os Museo se belas artes e os outros pontos turísticos são bem próximos, se tiver de carro, ficam no máximo 10 minutos O hotel não possui estacionamento, porém, em frente tem um estacionamento público.

The bed was super comfy and the staff very helpful and responsive. We loved the rooftop bar, but the “pool” was less than expected and if that’s what you’re looking for, keep looking. And uber or taxi is cheaper than what the hotel will arrange. But the location was perfect and the stay overall very good.

The rooms were spotlessly clean and comfortable. Great food, wine and wonderful staff! Highly recommend this hotel!

Gulvet var beskidt og alt virkede nedslidt

Lots of dust and dirt accumulation on baseboards and vents.

Room cleanliness needs to be improved. Curtains and bed skirting were dirty

The property was very well located and very clean.

Was supposed to be 2 night we checked out after 1. Mouldy bathroom, cracked toilet, stained bathtub, dusty, filthy curtains and there was no access to the pool area until 7pm as it was being used for a photo shoot. We chose this place based on reviews and the fact it had a pool. No mention via email or anything that the rooftop bar and pool would be closed. If we had of known this before hand we would have booked elsewhere. This is def not a 4 star hotel. Should have stayed at the Pullman. See the photos. I would like a refund of the 2nd night.

The rooms floor was dirty, one towell was dirty, and the sink was dirty. The staff was very nice and the hotel very safe, it is noisy and there are lots of light coming from the window. So there were pros and cosn. The breakfast was good.

The staff speaks English and we’re all very nice and helpful. However, the room was very dirty. Not just from the last cleaning but from lack of proper cleaning for a very long time. Also, the room needed refurbishing with paint, caulk, fixtures, etc. The towels were so over used they were gray and one was frayed. One of my pillow shams had eye make up on it. The room was very large and had a huge bathroom. The breakfast is nice and has many options. The rooftop bar was a nice place to have a few drinks and snacks. The pizza was quite a bit underdone. We were able to walk to the Hop on Hop Off bus in only a couple of minutes. The hotel staff provided us with a chip for a small discount.

Very clean rooms and very helpful, courteous staff. Breakfast was lovely.

This hotel has huge potential but unfortunately it has not been maintained well. My room was dirty…all the baseboards and most surfaces that could collect dust were covered with dust. The vent over the sink hadn’t been cleaned in years. Fortunately, the toilet, bathroom sink and bed were clean. Otherwise, I couldn’t have stayed there. My TV satellite box had been disconnected before I arrived, the battery in the safe died while my valuables were inside, and the phone didn’t work. The staff was helpful but it took an hour to resolve these issues. Breakfast was mediocre. Although it’s .2 miles from the Lastarria neighborhood, the walk to get there is uncomfortable.

The room was ok, a bit on a small side. Unfortunately, the windows were essentially non existent as they faced some tiny inner yard and hence no daylight or view. The rooftop pool is waist deep and fits only one person.The breakfast was fine and the front desk staff was good.

Friendly and helpful staff. Restaurant food and service was very good. Good location to walk to metro station and other main neighbourhood/attractions. Property could use some updates to make the overall experience more enjoyable (e.g. showerhead needed replacing). Depending on the room you are in, it could be very noisy at times, particularly the music from rooftop restaurant. Would not recommend this hotel if you are an early riser or light sleeper.

Room without a window

Staff. Our room suffered from noise until 10.30 as our room was below the roof bar restaurant Everything else was great and the staff were so helpful

I really liked this hotel. The staff were very friendly and accommodating, the free breakfast was wonderful, and the location in Santiago was perfect. The style and vibe of the hotel were fantastic. I also felt very safe. The only reason I gave four stars instead of five is because of three things: the WiFi was painfully slow, the noise around my room was loud (I was next to the housekeeping storage/work room), and I had to pay for an entire extra night just to check in early. I would have also had to pay a hefty additional fee if I had chosen to checkout late. Overall, I enjoyed my stay at Luciano K Hotel, and I would recommend it as a nice, safe place to stay in a centrally located area.

I love staying small boutique hotels. With only 38 rooms, Hotel Luciano K made for a quiet cozy stay. The rooms could use a remodel/refresh, but overall I really enjoyed my stay. The staff members were friendly and accommodating.

The room was on the smaller side but about what we expected for a big city. The bed was very comfortable, and the room was quiet, so we slept well. We appreciated the central location, within walking distance of many sights and dining options. The rooftop bar view is beautiful, but we didn’t love that smoking is allowed there.

The staff at this hotel does so many things right. The daily breakfasts were really good. However, the thing they get completely wrong is the Internet service. We called about it the first couple of days and they said to log off and log back on but the truth is is that their Internet service is horrendous. They need a more powerful router at the ground floor and multiple signal repeaters throughout the building, probably one on each floor in order to deliver consistent, Internet service to the rooms on each floor. When residents call to express challenges with the Internet, they should be truthful with them and just say “sorry our Internet service sucks”; or they could decide to actually fix the problem for not too much money. This hotel has so many international travelers I just don’t understand why they don’t address this problem; it’s so foolish.

This hotel has the absolute most comfortable mattress I e ever slept on. I have severe back problems and have never slept so good in my life. The staff is very friendly and helpful and the breakfast is very vast and extremely tasty! Within 10-15 minutes in multiple directions to many many restaurants and site. Would definitely recommend this hotel. Shower has great water pressure.

The rooms are small

Really enjoyed my stay at Luciano K Hotel in Santiago. Room very comfortable and quiet and great staff from cleaners to breakfat to front desk and rooftop bar staff. Highly recommended.

Great location for everything Santiago. Breakfast is great as well. The one thing to beware of is there contracted drivers aren’t reliable. We had the hotel arrange our transport to and from the hotel. The pick up from the airport was canceled by the service a week in advance which wasn’t a big deal. The driver to the airport messed up and went to the wrong hotel and somehow couldn’t come get us-which left us scrambling to figure out how to get to the hotel 10 minutes after our scheduled pick up. Have a plan B anytime you rely on the hotel drivers. Otherwise, this is the place to stay in Santiago

The staff was very helpful. We were very impressed by the staff having a very early breakfast ready for us before departing for the airport.

Excellent stay here, staff were wonderful, friendly and organised an early breakfast for the day of our tour. Comfortable bed

I stayed at this property as a solo traveler and everyone was so helpful and kind. I felt really protected and safe at this hotel. It was also close to shopping, museums and great restaurants. The front desk staff was always so helpful and kind and always willing to answer questions. The restaurant staff was also great and attentive. I highly recommend this hotel for those traveling solo or want to be in the heart of the city.

Friendly staff super helpful tried to speak English whenever possible. Rooms are clean, bed comfortable and good breakfast included. Good location for attractions

I’m sure in its day this was a quaint boutique hotel designed by humanitarian architect, but this hotel needs a serious remodel. Our room smelled of urine. Floors were dirty. Facilities were old. Hotel is located in unsafe ate of town. My husband who is a smoker was told not to smoke out front of the hotel after 4:30 PM because it is dangerous. This hotel is built as a 9.0 rating on Expedia and I don’t know why. We ended up transferring to a different hotel on the second day of our stay because our experience was so bad. Front desk, hotel staff were unhelpful as whenever we ask information about the area. I had to look it up on a computer. I would never stay at this hotel again.

PROS: Our room was good size for two people, with plenty of space and a desk for writing. The hotel lobby and cafe were very charming with old architectural details and decor. The vintage cage elevator is exactly what you’d expect to see in this 1928 building which is still in operation. According to our online research, it was the first elevator in the City of Santiago, which is so impressive. The staff was friendly and personable. On our check out day they arranged for an early 3.30am breakfast for us and transportation to the airport. Breakfast is included and it is delicious with lots of variety and items to choose from. The location is great, right where much of the revolution and organizing happened in previous times. Also being located close to Barrio Lastarria, it made a nice walk to shops and metro. -- CONS: We booked their pick-up transportation service from the airport to the hotel, but to our surprise upon arrival, we had to book our own cab from the airport as their driver never showed. After attempting to reach the hotel several times that morning, we were told the driver had something come up and we would be refunded our $45 for the service. Our bathroom had loads of hair from previous guests everywhere which grossed us out and we spent the morning cleaning up in order for us to be able to use the shower. Once we had settled in, the cleaning service was cleaning the room next door blasting music making it very hard to sleep and rest as we wanted.

Staff was wonderful and extremely helpful. Very eager to make one feel welcome and taken care of. An aide and the other young lady ( who I am sad to say I seem to forgot ) at desk were great. We had a very early flight and breakfast was waiting for us as was prearranged with the night clerk also very accommodating. The rooftop restaurant was tasty. Would definitely stay here again. Recommended

The service is pretty good. Because we need go earlier for our 7:00am flight, they prepare the breakfast in 3:30am .

Das Hotel ist klein aber fein. Das Personal war super freundlich. Frühstück sehr gut. Lage ist sehr zentral und vieles ist fußläufig erreichbar. Abends ist es allerdings keine gute Gegend wurde uns von Einheimischen gesagt. Bei Dunkelheit sollte man hier nicht zu Fuß unterwegs sein. Auch wenn wir insgesamt zufrieden waren, würden wir daher nächstes Mal ein anderes Hotel buchen.

Great location and friendly staff

We stayed here on our first visit to Santiago and found it to be a comfortable and welcoming choice. The location is excellent, with plenty of boutiques, cafés, and restaurants all around within easy walking distance. The room was clean and well-kept, though the wooden floors did squeak a bit. Most of the staff spoke English, which was very helpful as first-time visitors. Parking in the area is difficult, but we didn’t have a car and honestly didn’t need one since everything was close by. Overall, a very nice stay in a great location.

Nice little boutique hotel! Very friendly and helpful staff. Area can be a little dodgy after dark so take taxis/ubers.

The hotel sits in a good location near a metro station and close to a nice park. The National Museum is only about a 12 minute walk and there are a lot of dining options nearby. I would definitely stay here again.

This hotel is a really perfect balance of history and renovated amenities. The staff were incredible all around. Rooms were nice and comfortable and quiet. The pool needs a but more care as it is popular with the birds but otherwise the roof is amazing and I enjoyed it every day I was there. Exercise extra caution after dark in the area around the hotel. Person on moped attempted to snatch my phone 1 block away. Hotel feels safe and secure. Just extra caution is needed after dark. Highly recommend for a visit to Santiago. Walkable to many many great museums and neighborhoods.

The inside of the hotel was fine. The major issue was not having nearby parking AND the road in front of the hotel was closed for construction. When I checked in, there were additional road closures and I could not get close to the property by car. I paid an additional $60 USD for 2 days stay. I feel this should have been addressed by the hotel at booking. Also, the rooms curtain did not block all the light and I could not sleep because of this. Overall, I would not stay here again

Construction was a little inconvenient but hotel was nice and staff very helpful.

Great hotel in a convenient location. Staff are very friendly and happy to help. You can walk to Plaza de Armas, Santa Lucia and San Cristobal hills in under 20 minutes. Also nearby Lastarria and Bellavista neighbourhoods have plenty of places to eat.

We were victims of attempted snatch and grab.

Instalações ótimas. Local bem localizado e fácil acesso. Atendimento muito bom. Gostamos muito do quarto, confortável, ar condicionado e temperatura ambiente agradável. Banho com chuveiro bem quente e bastante água. Café da manhã completo, mas os pães deixam muito a desejar, e quando necessário mesmo fora do horário separam um lanche para levarmos aos passeios, mas, nesta opção, poderia ser mais flexível em relação aos itens pois não como carboidratos e neste caso não tive opção, mas para minha acompanhante que come, teve frutas e lanches, além do café! Achei muito conveniente! O restaurante com uma comida excelente em custo e benefício! Bem servido.

The hotel was centrally located and recently updated. Free breakfast was fantastic. Staff were very helpful. Organised any early breakfast for an early departure.

Good for the price. Breakfast is poor.

Unique and beautifully done boutique hotel in the perfect location straddling the Bellavista and LaStarria neighborhoods, while still being nice and quiet at night. We loved the breakfast and pool deck (the view!!!) and staff were very responsive to requests. The pool bar / restaurant hours (besides the gratis breakfast) were not clearly laid out so don’t expect a 24/7 bar by the pool (that is my only extremely minor note). We loved our stay.

Overall, I loved the property. The rooms were spacious, especially the bathroom. That said, the tub in the bathroom was difficult to get in and out of. I almost slipped trying to get out and I’m an able-bodied person. Breakfast was good, except for the terrible coffee. The rooftop bar was very nice and their playlist was fantastic. The staff was great and helped us book a wonderful private tour with very little notice. The location was great except for all the construction happening right in front of the hotel.

Breakfast had good options and everything was fresh and hot. The rooftop bar is amazing for views and fun to sit out at.

A very unique boutique hotel close to everything. We walked to all Centro highlites. Wonderful staff and service, great full breakfast, roof top bar views were great. A bit warm on the rooftop, but worth it.

Staff was wonderful and extremely helpful. Very eager to make one feel welcome and taken care of. An aide and the other young lady ( who I am sad to say I seem to forgot ) at desk were great. We had a very early flight and breakfast was waiting for us as was prearranged with the night clerk also very accommodating. The rooftop restaurant was tasty. Would definitely stay here again. Recommended

Pros: Most staff friendly Nice roof top view (but see below) Bed comfortable Art decor (but faded) Location ok Neg: Breakfast quite limited and late start time (not great for tourists with day trip early starts). Many items seemed to be reused day after day (pastries stale and not fresh). Generally felt quite tired and untidy. Place needs a deep clean and painting and better maintenance throughout - one example our hot water broke for one night. The staff were helpful and let us shower on a different floor, but not ideal. Pool on rooftop was dirty and seemed unmaintained. Pictures looked a lot better than reality. If you were up in the afternoon it was used as a staff rest area with staff smoking and having their breaks. Everything felt a bit dirty and unclean. That said, bar man was very friendly and efficient . This place could be great with some small improvements

The hotel it’s a Gaudi style architecture from the 1920’s. It’s beautiful but a little worn out. We got a very small 1 bd where me and my wife couldn’t move around the room with not enough space to storage our luggage. So we ended up paying a pricey upgrade to the best 1 bd Suite where we finally got enough space to walk and storage. The breakfast from 7am to 10:30am it’s great but if you take an early tour excursion you’ll need to ask them to prepare the breakfast just for you on an earlier time with NO EGGS & BACON. Also there’s no eggs & bacon until 7:30am and after 10:00am. We had an ugly altercation with one of the staff members during breakfast. The rest of the staff was nice. The area it’s a little sketchy but we felt safe walking around. Nearby area has very nice places to visit such as the Lastarria & Bella Vista.