Is parking available at the property?

Free self-parking is available on-site for guests.

Does the property allow pets?

Pets are allowed with a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities.

Where is the property located in relation to key landmarks?

The property is located in St. Charles, just a 2-minute drive from Whitewater River and 7 minutes from Whitewater State Park. It is approximately 21.2 miles from Mayo Clinic and 25.6 miles from Mayo Clinic Hospital - Saint Marys Campus.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

What are the policies regarding extra beds or cribs?

Rollaway beds can be requested for a fee of USD 10 per night. Advance request is recommended.

White Valley Motel

What guests think

At White Valley Motel, reviews describe an older, budget property with significant variability: many guests report dirty rooms, musty odors, missing soap, and maintenance problems, while others found basic, clean-enough stays with comfortable beds and friendly staff.

Multiple reviews cite overcharges, added fees, tough refund policies, and disorganized or unusual check-in. Some guests describe the location as quiet and convenient for local events like the county fair. Expect a no-frills stay with widely mixed conditions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

6

joseph

28 Apr 2025

·

Stayed 2 nights

Nice location, looks good on the outside, easy parking, bed good, shower good, comfortable interior temperature and pleasant atmosphere (air), service very good. Negatives- toilet seat loose, bathroom door drags on floor, tv had lines through screen and refrigerator worked but bably yellowed. Overall would stay again because of good price, location and service.

10

janet

15 May 2024

·

Stayed 1 night

Sweet little spot. Lovely common area outside

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Cleanliness

Cleanliness is a recurring concern, with many reports of dirty floors and linens, musty or moldy odors, garbage left behind, missing soap, and even a bedbug sighting. A few guests found rooms clean, but overall standards appear poor.

Related guest reviews

2

Anthony J

8 Jul 2024

·

Stayed 2 nights

I had a 2 night stay and only stayed 1 night, spoke to the person who checked us in and informed him that the rugs were dirty and stained, the bedding was ripped on both beds, the mattress cover was stained and very worn there was no hand or body soap, the refrigerator was filthy my husband is a diabetic and his medicine needed to be kept in fridge so I had to sleep in the car and keep it running every so often to keep the electric cooler cold enough I sent a message to the property and I spoke to the man who checked us in and asked him to speak to the owner and ask him can he please refunded us for the second night since the room was so bad and unclean, we did not return to the room for the second night and let them know that.

2

patricia a

1 Jul 2024

·

Stayed 1 night

Hotel was dirty, smelled and had no shampoo or soap for shower. i was on road for 2 days needed a place to stay and thought since it was the only place in st charles on expedia it would be ok. At least I got some sleep!

4

Pha

9 Nov 2025

·

Stayed 1 night

Whats good about the stay; affordable rate. What can improve; staff told us to not touch the thermostats. Sheets were dity. Dead bugs in the room. Dishes were dirty. A lot of things were broken in the room and falling apart.

2

G.

20 Oct 2025

·

Stayed 2 nights

The toilet still had evidence of the previous occupant and the room smelled like mold. When my husband told staff we could not stay there five minutes after checking in, they would only refund one night's stay - they told him that was Expedia's rules. I will not use Expedia again.

2

Deb

21 Dec 2025

·

Stayed 2 nights

The room was dirty, moldy, not even any soap to was hands. Smelled bad. Left after 1 night.

2

Kaytlin

26 Oct 2025

·

Stayed 2 nights

Bathroom was clean but floors were not, garbage found under bed. No soap in the bathroom, or really anything in regards to disposable cups or Kleenex even. I've stayed in sketchy places but this really took the cake. Idk why I paid a $20/pet/night... It's not like they could have made it worse. Also paid more than quoted on here. I'm usually not very hard to please but this was not great. Also random loose dog outside on the propertywhen I was trying to walk mine.

6

Laure

15 Oct 2024

·

Stayed 1 night

bed was excellent/comfortable, but overall room was very dated and not very clean

2

Nina

23 Jun 2023

·

Stayed 2 nights

There was a dirty mask in the trash can when I arrived. The floor in the bathroom was dirty. No one came in to refresh the room between the dates of my stay. When complaints were made; we were told they “ were going through some stuff”. I will not stay there again.

2

Gabrielle

31 May 2025

·

Stayed 1 night

Bedbugs!!! Do not stay here. The room was disgusting. I’m not a high class girl, but I expect to the room to at least be clean, and the bedding to be washed. Absolutely horrified to pull the bedding and find a bed bug and stains on the bedding.

4

Valerie

11 Nov 2025

·

Stayed 3 nights

It is an old motel and that's not been kept up as well as it could have been. There was not any soap or shampoo in the room

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Rooms

Rooms are old and dated with maintenance problems such as uneven floors, tight bathrooms, loose fixtures, and worn appliances, though several guests liked the comfortable beds and decent showers. Noise is rarely mentioned.

Related guest reviews

6

Leslie

29 Jul 2024

·

Stayed 2 nights

The beds were good, shower was OK. Just a very small bar of soap and shampoo, I couldn't find them but my wife did. No place to plug in a phone charger except the bathroom.

10

Lena

5 Jun 2023

·

Stayed 2 nights

Great beds Great water pressure Spacious

8

steven

16 Jul 2023

·

Stayed 1 night

claustrophobic shower was so tight it was impossible to bend over. Room was very quiet. The motel has a good variety of cable stations. The warped bathroom door doesn't close completely. Location is perfect for those going to the Winona County Fair across the street.

4

Pha

9 Nov 2025

·

Stayed 1 night

Whats good about the stay; affordable rate. What can improve; staff told us to not touch the thermostats. Sheets were dity. Dead bugs in the room. Dishes were dirty. A lot of things were broken in the room and falling apart.

6

joseph

28 Apr 2025

·

Stayed 2 nights

Nice location, looks good on the outside, easy parking, bed good, shower good, comfortable interior temperature and pleasant atmosphere (air), service very good. Negatives- toilet seat loose, bathroom door drags on floor, tv had lines through screen and refrigerator worked but bably yellowed. Overall would stay again because of good price, location and service.

4

Dennis

20 Nov 2023

·

Stayed 1 night

Check in was easy. Desk clerk (owner) courteous . Room was average clean. Room was very cold. Hot water heaters appeared not to function, only heat was from a small electric baseboard heater. Extra blankets had an odd smell. Probably not used since last winter.

6

Laure

15 Oct 2024

·

Stayed 1 night

bed was excellent/comfortable, but overall room was very dated and not very clean

4

Sara

19 Oct 2025

·

Stayed 1 night

It was a place to sleep the room was uneven the shower plug wasnt attached to the shower it was just laying on the bottom of the shower

6

Marc

3 Jun 2024

·

Stayed 2 nights

Rooms floor was filthy, floor was not level. Beds were clean, has microwave I did not use and apt size fridge worked great. Bathroom was small. Did not know about the reservation from previous day, but luckily had one room left.

4

Valerie

11 Nov 2025

·

Stayed 3 nights

It is an old motel and that's not been kept up as well as it could have been. There was not any soap or shampoo in the room

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Service

Staff are frequently described as friendly and helpful, but several guests report disorganized or unusual check-in and frustration with overcharges, added fees, cancellations, and limited refunds.

Related guest reviews

10

Yang

13 Nov 2024

·

Stayed 1 night

The staff is very nice and friendly. The room is old, but it's worthy the price.

2

Troy

28 Sept 2025

·

Stayed 1 night

I never even checked in. But I was charged . I called and canceled. My itinerary changed last minute because of a friends family emergency. I feel like i was ripped off and robbed

6

W.F.

8 Jun 2024

·

Stayed 1 night

The check in process was disorganized. Otherwise the rooms and property were appropriate for the room price. This motel is very affordable, and was adequate for a one night stay.

6

Steven

29 Jul 2025

·

Stayed 1 night

Decent fleabag hotel. Check in was weird.

6

John

26 Aug 2024

·

Stayed 2 nights

The check in person was very nice and very understanding, because I missed placed my drivers license. This is an older motel but more than adequate for a man attending Gladiolus Days in St. Charles. Clean and the Air Conditioner worked Great for the Hottest weekend this year. I will stay again next year.

2

G.

20 Oct 2025

·

Stayed 2 nights

The toilet still had evidence of the previous occupant and the room smelled like mold. When my husband told staff we could not stay there five minutes after checking in, they would only refund one night's stay - they told him that was Expedia's rules. I will not use Expedia again.

10

Lily

22 Jun 2025

·

Stayed 1 night

Place is clean but old. Staff got great personality and nice

10

Jerry-Cynthia

9 Oct 2023

·

Stayed 1 night

The service was excellent, the guy went out of his way to make us feel comfortable

8

Rolando

14 Nov 2025

·

Stayed 1 night

Very nice owner i wil come back again thank you..

2

Carol

13 Aug 2024

·

Stayed 3 nights

This hotel is old and in bad shape. The bathroom was extremely small, and badly in need of renovation. The rate quoted was not the rate that we were charged; it was significantly higher. Checked out a day early, and on-site manager told me he only had authority to charge, not to refund, even though he told me that checking out a day earlier would be no problem. Ended up paying a lot more for two nights in a dumpy hotel.

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Location

Some guests describe the location as quiet and convenient for local events like the county fair.

Related guest reviews

8

steven

16 Jul 2023

·

Stayed 1 night

claustrophobic shower was so tight it was impossible to bend over. Room was very quiet. The motel has a good variety of cable stations. The warped bathroom door doesn't close completely. Location is perfect for those going to the Winona County Fair across the street.

6

joseph

28 Apr 2025

·

Stayed 2 nights

Nice location, looks good on the outside, easy parking, bed good, shower good, comfortable interior temperature and pleasant atmosphere (air), service very good. Negatives- toilet seat loose, bathroom door drags on floor, tv had lines through screen and refrigerator worked but bably yellowed. Overall would stay again because of good price, location and service.

6

John

26 Aug 2024

·

Stayed 2 nights

The check in person was very nice and very understanding, because I missed placed my drivers license. This is an older motel but more than adequate for a man attending Gladiolus Days in St. Charles. Clean and the Air Conditioner worked Great for the Hottest weekend this year. I will stay again next year.

8

Karen A

25 Aug 2025

·

Stayed 1 night

Safe and quiet. Quaint coffee shop across the way. Good location.

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Dining

Not enough information in reviews.

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White Valley Motel

About this property

Location

Room options

Standard Room (2 Double Beds)

Standard Room, 1 Queen Bed

Guest reviews of White Valley Motel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about White Valley Motel