Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:30 AM.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Puntarenas (Barrio Las Playitas), within a 10-minute walk of Puntarenas Marine Park and Puntarenas Pier. It is 0.3 miles from La Casa de la Cultura and Puntarenas Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.

Are children allowed at the property?

Children are allowed, and the minimum age for kids to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to inquire directly for specific needs.

Hotel Cayuga

What guests think

At Hotel Cayuga, travellers consistently praise the friendly, accommodating staff, updated interiors, and a pleasant pool with an on-site restaurant, while noting its convenient location for the beach or ferry despite a surrounding area that can feel rundown.

Rooms are generally modern and clean but can be small and short on storage or closets/safes, with some reports of noise and intermittent hot water. Housekeeping is praised overall, though a few guests reported bed bugs, mold, or insects. Dining earns strong reviews for the restaurant and bar, while breakfast is inconsistent, and parking is secure but limited with overflow a short walk. Expect a convenient, modern base with friendly service and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is a frequent highlight, and the on-site restaurant and bar receive many positive mentions. Parking feels secure but is limited on-site, with overflow a short walk away.

Related guest reviews

10

Madeleine

1 Oct 2025

·

Stayed 3 nights

Beautiful pool area, friendly and helpful staff, the on-site restaurant was delicious, would recommend!

10

Dawn

6 Dec 2023

·

Stayed 1 night

We chose this hotel for the location close to the ferry pier, the pool & the price! We were not disappointed! It was easy to get to, location was extremely convenient. There is a gas station at the corner & a mini-market next door. There is a parking garage that has access to the hotel, so need to drag your bags down the sidewalk. We loved the pool, cleanliness, and the staff was exceptional!

10

Dorthe og Lars

24 Feb 2026

·

Stayed 1 night

Værelset var rent og pænt. Jeg var vild med den store swimmingpool og Personalet var meget venlige. Maden i restauranten var super lækker. Hotellet får mine bedste anbefalinger.

8

Gonzalo

2 May 2025

·

Stayed 1 night

Nice pool

10

Jeff

18 Jan 2023

·

Had a pleasant stay coming off the ferry in the evening. The hotel is quite modern for the location. Friendly, English speaking staff. They have a private garage for your car that is very secure and is accessible from within the hotel, should you need to get anything after parking. The rooms are small, but newly renovated. TV, full size bed, air conditioning, bathroom with glass shower door, and a small table with two chairs for seating in a little nook to the side of the door. There is dining available on property and a very nice pool. Next door to the hotel is a general store. Did not get a chance to use many of the lobby amenities, but I would say this will be my hotel choice for Puntarenas should I travel this way again. Highly recommended!

10

Javier

22 Dec 2024

·

Stayed 1 night

Las instalaciones muy bonitas como nuevas, la piscina muy bonita también y la comida muy rica! Parqueo muy seguro…..

8

Luis

3 Feb 2025

·

Stayed 2 nights

The hotel is good overall terms. Staff is kind, limited options for food, we ate at the hotel restaurant which was really good. The main parking is limited, but they have another 2nd parking about 200 meters from hotel. We didn’t like that room was too small, the bathroom was too tiny at least on the room we took.

10

Scott

4 May 2025

·

Stayed 1 night

Nice hotel with a great pool area. Food and drinks were good too!

8

Brianne Christina

30 Jun 2023

·

Stayed 1 night

One of the best hotels I’ve stayed in for Puntarenas. My only complaint would be the limited parking near the hotel. When we arrived the parking close to the hotel was full so we had to park 200 metres lot which was safe but a bit of a walk from the hotel. Staff were very friendly and rooms and rest of hotel were clean. Overall I’d recommend it.

10

Efrain Peraza

10 Mar 2025

·

Stayed 2 nights

Muy ordenado y limpio. Muy bien ubicado, un lugar un poco solitario, pero súper cerca de la playa y el paseo de los turistas. El desayuno es bastante bueno.

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Cleanliness

Many guests find rooms and common areas very clean and recently renovated. However, some report pests (bed bugs or cockroaches), mold, and occasional lapses like dust or cobwebs.

Related guest reviews

6

Ronald

10 Oct 2025

·

Stayed 1 night

EL CUARTO TENIA MOOH Y NO ME DIERON EL BENEFICIO VIP QUE ME OFRECIO EXPEDIA

10

Kjell

18 Apr 2023

·

Stayed 1 night

Very clean modern room, good restaurant, safe parking. Great place to stay over in Puntarenas!

10

STEPHANIE

3 Apr 2024

·

Stayed 3 nights

Revisar sobre la limpieza que se encuentran cucarachas.

8

Louise

16 Jan 2025

·

Stayed 2 nights

The rooms were clean and comfortable, nice shower, beautiful pool in the middle of the property

2

Natalia

20 Sept 2025

·

Stayed 1 night

This Hotel does seem clean and the staff was professional and friendly however we found BED BUGS along the head rest of the bed. BED BUGS are a pest that travels from room to room and will follow you in your suitcase. Treatment lasts weeks and they have to fumigate the entire place. I urge you to pick another place or ask if they have fumigated and properly treated!!!

8

julio

12 Oct 2025

·

Stayed 7 nights

The room is always clean

10

Ronald

18 Jul 2025

·

Stayed 1 night

Clean, comfortable, great staff

10

Ryan

22 Feb 2024

·

Stayed 1 night

Nice clean property, very comfortable stay.

10

Sharmon

14 Jan 2026

·

Stayed 2 nights

The room was spotless and staff very accomodating.

6

Yare

8 Jun 2025

·

Stayed 2 nights

Hubo chinches en mi habitación, y aunque me cambiaron de habitación ya no estuve cómoda, había pagado dos noches y mejor solo me quede una

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Rooms

Rooms are modern and air-conditioned, but some are small and lack storage, closets or safes; several note noise and intermittent hot water. Bedding comfort varies, and a few mention AC quirks or light from the street affecting sleep, though some rooms are spacious and comfortable.

Related guest reviews

8

Lisa

3 Sept 2025

·

Stayed 1 night

The staff was great, very friendly. We were happy to find Hotel Cayuga as we were passing through the area so we could rest. The rooms could use more counter space, somewhere to put luggage/purse/etc. There is no counter space. Rooms are snug but AC works great which is always good. There’s a small market right next door which is very handy.

8

Mary

14 Jul 2025

·

Stayed 2 nights

It was a pleasant enough stay. There was only a tiny window in the room, which was a little disconcerting.

6

JUDITH

5 Feb 2024

·

Stayed 1 night

We stayed for one night before a cruise. The good news is that the hotel is a quick five minute walk to Puntarenas port. The bad news is that we barely slept due to freezing AC, very low end linens and horrible pillows. There’s no elevator so we had to drag our luggage up two flights. No closet in the room, no blow dryer. On a positive note, the included breakfast, though limited to fruit, plantains, eggs, rice and toast, was surprisingly good and lunch—very fresh grilled shrimp over a salad of greens, cherry tomatoes and cucumbers—was excellent.

6

JESSICA

5 Mar 2025

·

Stayed 3 nights

I stayed there with my family, a party of four, we got a room front to the main street, the hotel's sign at night was killing our sleep, strong red light shining and blackout curtains didn't do much. Pool was okay despite someones fake hair extensions found all over the floor, seems like the pool cleaning isn't covered by the regular maids so the hair was there for a couple of days, breakfast was acceptable. I'd recommed it but for not more than one night, there aren't many outdoors attractions unless you book a guided tour.

6

Dino

25 Nov 2025

·

Stayed 1 night

Nice and clean Hotel, great staff. But they don’t have safe boxes and closets in the room, not even hangers for the wet towels after a shower. Please install them immediately

10

Daniel

27 Feb 2023

·

Stayed 1 night

Hotel was very nice and clean. Building looked new or renovated and has very nice finishes. Staff was friendly, rooms were big and bed was comfy.

6

Jeff

29 Nov 2025

·

Stayed 1 night

No hot water, refrigerator did not work, pillows too soft, mattress too hard

6

Adriana

9 May 2024

·

Stayed 1 night

Air conditioner only works with room key, meaning you need you need to wait several minutes to cool every time you leave the room.

8

Michael

31 Jan 2023

·

Stayed 1 night

The property was very clean and the air conditioning worked well. The only negative aspect was that there was that there wasn't any hot water for bathing.

8

Marc

19 Apr 2024

·

Stayed 1 night

Pool was nice. Location was central. AC took a while to start cooling. Beds were on the firm side but OK. Bathroom nice.

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Service

Staff are widely described as friendly, helpful, and accommodating across reception, bar, and restaurant. A few guests reported unresponsive or rude night staff and rigid handling of requests.

Related guest reviews

8

Marco

27 May 2025

·

Stayed 2 nights

Buena estadia, solo que me quede sorprendido a pesar de que sabia que se podia realizar check out late mediante un cobro adicional hasta las 3pm, a pesar de la pregunta realizada en la recepcion, no me lo ofrecieron fue muy cerrada la respuesta de la mujer que estaba en ese momento de que a las 11am se tenia que salir y quedarse en el restaurante cuanto tiempo quisiese Deberian de replantear ampliar la salida al menos al mediodia y capacitar en tener mas tacto con el cliente

10

Dawn

6 Dec 2023

·

Stayed 1 night

We chose this hotel for the location close to the ferry pier, the pool & the price! We were not disappointed! It was easy to get to, location was extremely convenient. There is a gas station at the corner & a mini-market next door. There is a parking garage that has access to the hotel, so need to drag your bags down the sidewalk. We loved the pool, cleanliness, and the staff was exceptional!

2

Edison

27 Jul 2025

·

Stayed 3 nights

Querían cobrar doble la reserva. Se solicitaron toallas dos veces ya que solo había una y no se obtuvo. Personal de la noche después de 10 pm poco amable,mal educado y con poco servicio al cliente. Servicio de desayuno terrible. Hay mejores opciones por el precio en la zona.

10

Bayardo

24 Feb 2026

·

Stayed 3 nights

Staff was amazing starting at the reception, restaurant and bar.Room was spacious, clean. Breakfast was very good with different choices.

10

John

6 Feb 2025

·

Stayed 2 nights

I had a really nice stay here. The room was clean and secure, the wifi, air conditioning, shower, all worked great. The staff was super- friendly and helpful. They were patient with my awful Spanish and were able to switch to English when needed. Even the restaurant had good food. Not a luxery resort, but perfectably servicable at a good price. Puntarenas isn't the "nicest" town per se but it is interesting and authentic and this hotel is very good.

10

Edison

1 May 2025

·

Stayed 1 night

Todo genial excepto el trato y el pésimo servicio de la joven en recepción del día 30/04/2025 en turno de la tarde hasta las 10:00 pm de mal humor,no devolvió las tarjetas de la piscina y todo lo hizo gritado.

8

Danielle

11 Oct 2023

·

Stayed 1 night

All the staff was incredibly helpful. Went out of their way to answer any questions that I had. Ingrid at the bar was an absolute delight and I hope she continues with her english lessons ond enjoys the book I recommended. I will be back!

10

tammy

13 Aug 2024

·

Stayed 4 nights

My husband and i stayed for 4 nights. The hotel staff especially the gentleman at the front desk was fantastic. We set up our tours and taxi's, it went flawless!! I have limited mobility so he made it so easy. Gave us great places to eat, helped us to find great aces to eat. Highly recommend.

10

Christopher

28 Feb 2025

·

Stayed 1 night

Wonderful staff!

4

Rachael

2 Apr 2025

·

Stayed 1 night

We had a terrible night here. No blankets in the room but had to leave ac on or we roasted. Then some other guests decided to have a party in the courtyard from 11:30 to 3:30 am. Tried to call front desk (which is attached to the courtyard so they should have been able to hear them anyways) but no answer. Was told by morning front desk staff that there should have been someone there. Then first thing in the morning someone decided to swim at 6:30. Pool is closed from 8:45 pm to 8:45 am. Breakfast took about 50 minutes to make. I could overlook the cobwebs in the room corners full of bugs if not for all of that. Too bad because it is a beautiful hotel.

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AI-generated summary based on recent guest reviews

Location

Convenient for the beach, ferry pier, and central Puntarenas, with shops and services nearby. Several reviewers found the surrounding area rundown and less comfortable to walk at night.

Related guest reviews

8

Paul

5 Jan 2023

·

Stayed 19,340 nights

This was a nice little property. However, I did not like the location. I spent a month traveling through Costa Rica alone. This was the only place that I didn't feel comfortable exploring.

8

KENNETH

4 Jun 2025

·

Stayed 1 night

Excelente ubicación y hotel tranquilo

10

Nicolas

28 Feb 2024

·

Stayed 1 night

Es un muy buen hotel aunque puntarenas está mal mantenida, sucia, construcciones rotas y el entorno no es agradable para caminar.

10

Dawn

6 Dec 2023

·

Stayed 1 night

We chose this hotel for the location close to the ferry pier, the pool & the price! We were not disappointed! It was easy to get to, location was extremely convenient. There is a gas station at the corner & a mini-market next door. There is a parking garage that has access to the hotel, so need to drag your bags down the sidewalk. We loved the pool, cleanliness, and the staff was exceptional!

10

Philip

23 Nov 2024

·

Stayed 1 night

Hotel was nice inside as the street is a little rough . An oases from the town . Stayed 1 nighr before catching the ferry .

10

Poul Alberg

27 Jul 2024

·

Stayed 2 nights

Very nice place. Best value for money of the seven hotels we have stayed at so far touring CR. Only window towards inner courtyard with pool but we have also seen that at other places here in CR. The hotel is a little enclave of modernity in a slightly run-down town. Actually lille the town also. Clearly a town for living and not for tourists. Fishing harbour great for watching pelicans.

10

Sonia

8 Aug 2024

·

Stayed 4 nights

The hotel is in town, close walk to the beach. Staff is very accommodating and friendly. Rooms are very clean and comfortable. Pool area very nice. Our first time to Puntarenas Costa Rica and the hotel is perfect.

8

c.g.

13 Dec 2024

·

Stayed 1 night

This hotel is the only one to stay in if you have to go to Puntarenas. The town is rundown and dirty with nothing to offer. However this hotel was a life saver! Nice pool and modern with on site restaurant and bar. Small rooms though but manageable.

8

Frank

29 Nov 2025

·

Stayed 1 night

Bien ubicado.

10

Efrain Peraza

10 Mar 2025

·

Stayed 2 nights

Muy ordenado y limpio. Muy bien ubicado, un lugar un poco solitario, pero súper cerca de la playa y el paseo de los turistas. El desayuno es bastante bueno.

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Dining

The on-site restaurant and bar receive strong praise for tasty food and drinks. Breakfast quality and variety are inconsistent, with multiple complaints alongside some positives.

Related guest reviews

10

Madeleine

1 Oct 2025

·

Stayed 3 nights

Beautiful pool area, friendly and helpful staff, the on-site restaurant was delicious, would recommend!

10

Dorthe og Lars

24 Feb 2026

·

Stayed 1 night

Værelset var rent og pænt. Jeg var vild med den store swimmingpool og Personalet var meget venlige. Maden i restauranten var super lækker. Hotellet får mine bedste anbefalinger.

4

Humberto

22 Jan 2025

·

Stayed 2 nights

Foi horrível! Apesar das instalações serem muito boas e confortáveis, o hotel deixa muito a desejar: O quarto tinha infiltração e um cheiro de mofo terrível! Pedi para trocar, não tinha outro disponível! O quarto fica na área da piscina e tem música bastante alta das 12h às 6 da tarde. O café da manhã é terrível! Poucas opções e sem queijo, manteiga e presunto! Muito ruim! Falto profissionalismo no hotel! Além disso tem um custo muito alto para o serviço que oferece! Não indico!

10

Bayardo

24 Feb 2026

·

Stayed 3 nights

Staff was amazing starting at the reception, restaurant and bar.Room was spacious, clean. Breakfast was very good with different choices.

6

JUDITH

5 Feb 2024

·

Stayed 1 night

We stayed for one night before a cruise. The good news is that the hotel is a quick five minute walk to Puntarenas port. The bad news is that we barely slept due to freezing AC, very low end linens and horrible pillows. There’s no elevator so we had to drag our luggage up two flights. No closet in the room, no blow dryer. On a positive note, the included breakfast, though limited to fruit, plantains, eggs, rice and toast, was surprisingly good and lunch—very fresh grilled shrimp over a salad of greens, cherry tomatoes and cucumbers—was excellent.

8

Lisseth

5 Jul 2025

·

Stayed 2 nights

El hotel en general está muy bonito. La piscina es muy agradable y grande. El restaurante y la comida 10/10. El servicio es excelente. Lo único no tan agradable es que las habitaciones no están del todo limpias. Encontramos botellas usadas tanto en la nevera como en la habitación. Los muebles estaban polvorientos. La suite no tiene ningún espacio donde guardar ropa y tampoco algún vaso para el baño, por ejemplo para tomar pastillas o algo así.

6

Ana isabel

2 Nov 2025

·

Stayed 1 night

La estancia bien, el hotel es correcto dentro de lo que hay en la zona, una bonita piscina pero el desayuno muy malo, mala presentación, huevos fritos rotos con lo sencillo que es hacer un huevo, tostadas francesas quemadas por debajo con lo negro pegado y éramos 3 y a uno le pusieron menos fruta en el plato. Ese aspecto deberían mejorarlo y estaría mucho mejor.

10

Timothy

24 Jan 2024

·

Stayed 1 night

Great stay first time in Puntarenas but was impressed by service food Bartender Jairo will stay again 😎

8

Luis

3 Feb 2025

·

Stayed 2 nights

The hotel is good overall terms. Staff is kind, limited options for food, we ate at the hotel restaurant which was really good. The main parking is limited, but they have another 2nd parking about 200 meters from hotel. We didn’t like that room was too small, the bathroom was too tiny at least on the room we took.

10

Ricardo

26 May 2024

·

Stayed 1 night

Tanto el servicio al cliente como la alimentación estuvo simplemente excelente!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $97	17 $107
18 $87	19 $128	20 $126	21 $149	22 $113	23 $84	24 $86
25 $86	26 $116	27 $116	28 $101	29 $90	30 $104	31 $100

Su	Mo	Tu	We	Th	Fr	Sa
1 $96	2 $86	3 $84	4 $87	5 $87	6 $96	7 $94
8 $94	9 $86	10 $87	11 $87	12 $87	13 $108	14 $97
15 $96	16 $87	17 $87	18 $87	19 $87	20 $96	21 $109
22 $97	23 $87	24 $87	25 $86	26 $87	27 $92	28 $96
29 $96	30 $87

Hotel Cayuga

About this property

Location

Room options

Suite Jacuzzi

Mini Apartment

Double Room Poolside

Double Room

Triple Room

Economy Single Room, 1 Twin Bed

Quadruple Room

Guest reviews of Hotel Cayuga

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Cayuga

Prices for upcoming dates