Courtyard by Marriott New York Manhattan/Central Park

Facilities are functional but limited: shared lobby areas with the Residence Inn, a gym that some praise for views while others say needs updating, occasional elevator waits, and valet/parking frustrations. Bar/restaurant options are minimal or closed at times, and water stations are scarce.

Many report clean rooms and well-kept spaces, but there are recurring complaints about mold/mildew, stained linens, and maintenance-related messes or odors. Housekeeping consistency varies between days and rooms.

Rooms are generally small by NYC standards, but many higher-floor and corner units deliver standout skyline views and quiet. Comfort varies, with some noting firm beds, limited storage, and occasional noise from nearby construction.

Service is often friendly, accommodating, and efficient, with staff frequently praised for helpfulness and early check-ins. However, multiple reviews cite rudeness, slow responses, room assignment errors, and unresolved requests.

Excellent, central location near Times Square, Central Park, Broadway, and multiple subway lines; easy to walk to major sights. The area feels generally safe, though it can be very busy at peak times.

On-site dining is limited to a buffet-style breakfast that guests describe as average to poor in quality and value, with no real bar and no room service. Some enjoyed breakfast, but many prefer nearby cafes and restaurants.