Courtyard by Marriott New York Manhattan/Central Park

All good. Will come back!

The hotel location was excellent, not exactly at the center of Time Square but nearby. A lot of good restaurants are nearby too. The room was pretty nice and well equipped, the bed was very comfortable. The view was good with floor to ceiling window. It’s nice to have 12 PM check out time instead of 11 AM in other hotels. However, there were spots on the carpet. The shower turned completely cold while I was taking a bath, it took 10 minutes for it to come back to normal temperature. The sink was clogged, it took time for water to drain. The check-in staff was impatient and rude with no smile. The cleaning lady was attentive and smiling, she was complimenting.

The hotel was out of normal coffee pods for the in-room coffee maker for 2 days and still weren't delivered to our room even after requesting same. Refrigerator did not work during stay, reported twice.

The room was clean. The staff very friendly & super helpful. They offered to watch our luggage until we were ready to head to the airport & offered to get us a taxi or car service to the airport.

Very