Madre Tierra Hotel

Room was nice and clean walking distance to puerto angelito beach

Rented the “honeymoon suite” with a kitchen and a pool, for a premium price. This place did not provide the service and value I expected. The pool did not have privacy barriers, as advertised. Kitchen amenities were minimal, 1 pot, 1 pan, chipped coffee mugs. Asked for a proper plug for the sink to do dishes and never did receive one. I always made my own bed, and had to ask the “professional” housekeeping staff to clean the streaky mirror, sweep/wash the floors, and empty the garbage. The toilet always had a brown ring at the water line. The pool pump was broken for two days and it was unusable when the water turned green. The room wi-fi was very poor. We usually went up to the terrace to connect to Starlink. The terrace kitchen/lounge area was filthy. Ants and spiders crawled on the terrace tables eating food crumbs. The hallway floors were never cleaned. One day there was blood on the steps up to the third floor. I reported open drug use on the terrace to the manager and I’m not sure that there were consequences, as the same young men were still in the hotel the next evening. What did I like? I didn’t necessarily like the proximity to the town square, as the music was extraordinarily loud during weekend events, but I really liked the location of this hotel for it’s walkabilty to several beaches, Rinconada area and higher end restaurants, the collectivo pickup to Zicatela and La Punta, the downtown, Juárez local market and restaurants and the ADO and the Chedraui.

Our room did not have a tv , light did not work, the WiFi is horrible. You can hear everything from other rooms and the air conditioning was leaking water. Did not have air conditioning in one room. Horrible staff

awesome room, great staff , perfect pool my AC stopped working it was fixed within an hour, cant wait to come back !

Helpful staff. The desk was staffed all the time. The room was clean and a great value. Appreciate the many stations of bottled water. Great deck on the fourth floor with ocean views. Near many restaurants. Walking distance or short taxi to several beaches. Hotel location across from city plaza makes fir a lively setting.