Name: Hanoi Emerald Waters Hotel & Spa
Address: 47 Lo Su, French Quarter, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 9.17

Guest reviews

9.2

Superb

Based on 5,559 verified reviews

Who stays here?

Business

5%

Couple

33%

Family

33%

Group

21%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hanoi Emerald Waters Hotel & Spa stands out for exceptionally friendly, English-speaking staff and a central Old Quarter location near Hoan Kiem Lake, making it easy to walk to major sights while offering a generally quiet base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

David

6 Feb 2026

·

Stayed 5 nights

Amazing staff - so helpful!

10

Phuong

21 Jan 2026

·

Stayed 2 nights

The room that we stayed was very spacious and neat. The staffs were very helpful. They were always available when we needed assistance. The breakfast had a lot of healthy choices. The location of the hotel is also great. I noticed in Hanoi, some streets are one-way streets that would make it hard for taxi drivers for pickup and drop off. This hotel locates on a two way street. I would definitely recommend this hotel and will come back when I go to Hanoi on my next trip.

8

Chee Peng

5 Jan 2026

·

Stayed 1 night

Staff very informative and helpful

10

Hong

1 Jan 2026

·

Stayed 4 nights

Amazing hotel with unbeatable location. The rooms were clean and comfortable. Breakfast was good. You can order eggs in any style and pho a la carte. However, the staff was by far the best part of the hotel. They were very accommodating and helpful with their recommendations. The spa was also excellent and especially cheap for hotel guests (35% off).

10

Victoria

7 Nov 2025

·

Stayed 2 nights

The staff is absolutely helpful and pleasant. They helped us arrange a tour and exchanged money. The breakfast options are plentiful and very tasty so you can have western options or vietnamese option. Well located.

47 Lo Su, French Quarter, Hanoi, Hanoi (and vicinity), Vietnam

Location

Located in Old Quarter, a neighborhood in Hanoi, Hanoi Emerald Waters Hotel & Spa is in the entertainment district and near a boardwalk/promenade. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Friendship Cultural Palace are also worth visiting.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

FAQs

Parking is available on-site for guests who arrive by car.

A homemade breakfast is offered each morning, and coffee is available daily at the on-site cafe.

Check-in is at 14:00, and check-out is by 12:00. Early or late check-in/check-out may be available upon request.

Airport shuttle services are available, and arrangements can be made prior to the check-in date.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

The hotel is located in the Old Quarter of Hanoi, just minutes from Hoan Kiem Lake and near the Hanoi Old Town Night Market.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hanoi Emerald Waters Hotel & Spa

Amenities

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