Name: The St. Regis Kuala Lumpur
Address: No 6, Jalan Stesen Sentral 2, Kuala Lumpur, Malaysia, Kuala Lumpur, Malaysia
Rating: 9.02

Guest reviews

9

Superb

Based on 1,001 verified reviews

Who stays here?

Business

28%

Couple

27%

Family

18%

Group

15%

Solo

10%

What guests think

AI-generated summary based on recent guest reviews

At The St. Regis Kuala Lumpur, guests highlight friendly, professional service, spacious comfortable rooms, and an excellent, varied breakfast, plus convenient access to KL Sentral with a shuttle, delivering an upscale stay that many find relaxing and well run.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

cindy

12 Jan 2026

·

Stayed 7 nights

I wrote this to warn ladies as their male housekeeping entered my room without permission! Thank goodness i was clothed But i must say their butlers, ladies are attentive Half day during my stay i have to change room because their pipe burst! Checked in was late too but they gave complimentary drinks along pool side which is long way from hotwl side. Expect more from st regis but disappointed with their services as there were no corrective action done - not even a complimentary meal or drinks or box of chocolates to show apologies after all the trouble they caused me!

8

Sarah

2 Jan 2026

·

Stayed 4 nights

Excellent bed and really comfortable sheets. Staff was vwry friendly. However service was a bit slow when trying to order food and drinks at their restaurant. Overall a great stay.

10

Lin Shichong

22 Dec 2025

·

Stayed 3 nights

The butler team of Natasha, Nicole and Robi made our family of 4 stay impeccable. Right at arrival after a tired travelling journey, Natasha brightened up our day with her smile and welcome. As we went through check in in the room, she was always on the lookout for anything to aid my wife, kids and suggesting things she could help us arrange to have a relaxing night. The personal touches and surprises everyday throughout our stay really touched our hearts. The kids especially loved the drawings they received and they were so well drawn. The butler service team really made the stay feel extremely warm and personable, and it made us feel they went above and beyond to make our already luxurious stay even more memorable. The property of course was very well maintained and staff service in other areas of the hotel were also excellent. A commendable team effort that deserves this long review. I will definitely recommend this hotel to stay.

10

Reem

11 Dec 2025

·

Stayed 2 nights

Room was luxurious and view was wonderful

10

Anand Babu

5 Oct 2025

·

Stayed 2 nights

Wonderful experience with them! Will definitely return

No 6, Jalan Stesen Sentral 2, Kuala Lumpur, Malaysia

Location

Located in Kuala Lumpur (Kuala Lumpur Sentral), The St. Regis Kuala Lumpur is within a 15-minute walk of National Museum of Malaysia and Perdana Botanical Gardens. This luxury hotel is 1.5 mi (2.4 km) from Kuala Lumpur Sentral.

National Museum of Malaysia(0.5 Miles)

Perdana Botanical Gardens(0.6 Miles)

Kuala Lumpur Sentral(0.6 Miles)

NU Sentral(0.7 Miles)

Central Market(1.2 Miles)

National Mosque(1.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MYR 80.00 per day. Valet parking services are also offered. Reservations are not required for parking.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 130 for adults and MYR 65 for children.

No pets are allowed at this property, including service animals.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in is available for a fee, subject to availability.

A roundtrip airport shuttle is available for a surcharge of MYR 335 per vehicle (one-way, maximum occupancy 5). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. It is advisable to contact the property in advance for specific accessibility needs.

The property is located in Kuala Lumpur Sentral, within a 15-minute walk of the National Museum of Malaysia and Perdana Botanical Gardens. It is approximately 1.5 miles (2.4 km) from Kuala Lumpur Sentral.

Yes, there is an outdoor swimming pool available. Pool access is from 7:00 AM to 7:00 PM, and the pool is seasonal.

Children 1 year old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of MYR 260.00 per night. Advance request for rollaway beds is required, and availability is subject to confirmation.

The St. Regis Kuala Lumpur

Amenities

Property description

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