LOtel-Casa Arca
From
US$283
/ night
Select dates to see prices and availability
From
US$283
/ night
About this property
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.
Amenities
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Dining
Enjoy Mexican cuisine at Casa Arca, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11:00 AM.
Rooms
Treat yourself to a stay in one of the 22 guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at LOtel-Casa Arca in San Miguel de Allende (Zona Centro), you'll be within a 15-minute drive of Church of San Miguel Arcángel and La Gruta Spa. This hotel is 0.1 mi (0.2 km) from Angela Peralta Theater and 0.2 mi (0.3 km) from Bellas Artes School.
What's nearby
Allende Garden(0.1 Miles)
Iglesia de San Rafael(0.1 Miles)
Capilla de la Tercera Orden(0.1 Miles)
San Miguel de Allende Public Library(0.1 Miles)
Casa del Mayorazgo de la Canal(0.1 Miles)
Oratorio of San Felipe Neri(0.1 Miles)
Temple of San Francisco(0.1 Miles)
San Miguel de Allende Historical Museum(0.1 Miles)
Angela Peralta Theater(0.1 Miles)
Church of Our Lady Of Health(0.2 Miles)
Church of San Miguel Arcángel(0.2 Miles)
Academia Hispano Americana(0.2 Miles)
El Nigromante Ignacio Ramirez Cultural Center(0.2 Miles)
Las Monjas Temple(0.2 Miles)
Escuela de Bellas Artes(0.2 Miles)
The nearest major airport is Queretaro Intl. Airport (QRO)(54.1 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Location
Relox # 22 Col. Centro, Zona Centro, San Miguel de Allende, Guanajuato, Mexico
Allende Garden (0.1 Miles)
Iglesia de San Rafael (0.1 Miles)
Capilla de la Tercera Orden (0.1 Miles)
San Miguel de Allende Public Library (0.1 Miles)
Casa del Mayorazgo de la Canal (0.1 Miles)
Oratorio of San Felipe Neri (0.1 Miles)
Room options
13
Deluxe Double Room
Room details
2 Double Beds
Sleeps 3
549 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
12
Signature Suite King
Room details
1 Extra-Large Double Bed
Sleeps 2
549 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
13
Master Suite King with Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 2
678 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
13
Suite King with Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 2
549 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
11
Basic Suite
Room details
1 Large Double Bed
Sleeps 2
355 ft²
Air ConditioningWi-Fi (Free)Private BathroomFireplace
12
Premiun Suite King with Bathtub
Room details
1 Extra-Large Double Bed
Sleeps 3
753 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Private BathroomFireplace
Guest reviews of LOtel-Casa Arca
9.5
Exceptional
Based on 403 verified reviews
What guests think
AI-generated summary based on recent guest reviews
LOtel-Casa Arca earns high praise for its beautiful boutique design, very central pedestrian-street location, and friendly, helpful staff, with many guests highlighting comfortable rooms and excellent included breakfasts, plus thoughtful details and a welcoming atmosphere.
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What guests think
LOtel-Casa Arca earns high praise for its beautiful boutique design, very central pedestrian-street location, and friendly, helpful staff, with many guests highlighting comfortable rooms and excellent included breakfasts, plus thoughtful details and a welcoming atmosphere.
Facilities center on a small rooftop pool and lounge, and parking is handled off-site by valet because the hotel sits on a pedestrian street. Several guests mention noise from the street, restaurant, or early staff activity, and a few report air-conditioning problems or minor maintenance issues. Expect a stylish boutique stay with characterful spaces and amenities, while being aware of possible noise and occasional operational hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Facilities center on a small rooftop pool and lounge; several guests also mention on-site bars and tasting rooms. Parking is off-site via valet due to the pedestrian street, and a few note the pool can be small or chilly or under maintenance.
Related guest reviews
10
Larry
17 Nov 2025
·
Stayed 2 nights
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
6
Yuridia
26 Apr 2025
·
Stayed 2 nights
Tiny property with a restaurant on the bottom floor. You have to cross through the restaurant to get to the second floor where the pool is located. Pool facilities are not kept up. Tile was dirty. Tiny pool. They do not have a spa but have a company come to your room. The whole experience was not worth the price. The only thing we liked was the free breakfast. Very noisy hotel and the staff start their day early. To top it all off the street that it is located on is a closed street do they pick you up about half a block away and take the car to a parking lot.
Tiny property with a restaurant on the bottom floor. You have to cross through the restaurant to get to the second floor where the pool is located. Pool facilities are not kept up. Tile was dirty. Tiny pool. They do not have a spa but have a company come to your room. The whole experience was not worth the price. The only thing we liked was the free breakfast. Very noisy hotel and the staff start their day early. To top it all off the street that it is located on is a closed street do they pick you up about half a block away and take the car to a parking lot.
8
David
25 Jun 2025
·
Stayed 2 nights
You can hear people talking outside really easily Breakfast was great and staff very helpful Parking is not in the property, the valet take your car and parks it 10min away from the hotel so you need to let them know you’ll need your car with some time in advance
You can hear people talking outside really easily Breakfast was great and staff very helpful Parking is not in the property, the valet take your car and parks it 10min away from the hotel so you need to let them know you’ll need your car with some time in advance
10
Courtney
4 Nov 2025
·
Stayed 4 nights
Everything wonderful from front desk to breakfast to housekeeping. The location is the best. ARtistic unique boutique hotel with incredible rooftop and outstanding service.
Everything wonderful from front desk to breakfast to housekeeping. The location is the best. ARtistic unique boutique hotel with incredible rooftop and outstanding service.
10
Domingo
4 Nov 2025
·
Stayed 4 nights
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
10
Satoshi
21 Sept 2024
·
Stayed 2 nights
素晴らしい立地と最新の洗練された施設。客室も洗練されておりますアメニティ、タオル、リネンも完璧。併設のメスカルバーもお勧めです。残念だったのは、レストランで朝食代を誤請求されたこと、レストランスタッフのチップの過大要求には注意してください。最後にルーフトップは改装中？でプールはありませんでした。 フロントの白人女性に色々と助けていただきました。ありがとう！
素晴らしい立地と最新の洗練された施設。客室も洗練されておりますアメニティ、タオル、リネンも完璧。併設のメスカルバーもお勧めです。残念だったのは、レストランで朝食代を誤請求されたこと、レストランスタッフのチップの過大要求には注意してください。最後にルーフトップは改装中？でプールはありませんでした。 フロントの白人女性に色々と助けていただきました。ありがとう！
10
Cameron
7 Aug 2025
·
Stayed 3 nights
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
10
Javier
26 May 2025
·
Stayed 2 nights
El Hotel está increíble, las habitaciones muy amplias y súper cómodas, las instalaciones son de lo mejor, restaurante delicioso, wine bar, Mezcaleria, Tasting Room de Casa Dragones, Rooftop. Muy recomendable.
El Hotel está increíble, las habitaciones muy amplias y súper cómodas, las instalaciones son de lo mejor, restaurante delicioso, wine bar, Mezcaleria, Tasting Room de Casa Dragones, Rooftop. Muy recomendable.
10
Charlotte
2 Oct 2025
·
Stayed 2 nights
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
Ideal stay, right in the centre, lovely staff (particularly Jessica at the front desk and the cleaning lady). The bars and restaurants were superb. All very clean, the pool was warm enough and the bed was super comfortable
10
Daniela
11 Aug 2024
·
Stayed 1 night
Me encantó. El hotel está muy bien ubicado, una decoración bonita, te dan cóctel de cortesía, tienen una alberca chiquita pero bonita, tienen valet parking. El desayuno viene incluido y está muy rico.
Me encantó. El hotel está muy bien ubicado, una decoración bonita, te dan cóctel de cortesía, tienen una alberca chiquita pero bonita, tienen valet parking. El desayuno viene incluido y está muy rico.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently describe the hotel and rooms as very clean, with consistent housekeeping and turndown touches. A few report lapses such as a dirty bedside rug, worn towels, or bugs.
Related guest reviews
2
Mariana
23 Aug 2024
·
Stayed 2 nights
Nunca me había pasado que llegando a un hotel me dieran una letanía de todas las cosas que me cobrarían adicionales. -Si manchas las toallas te las cobro, hay una botella de agua, si quieres más la pagas. Es rarísimo llegar a un hotel en donde pagar una tarifa de 500usd por noche y que te hagan tanta amenaza. Lo más cómico fue que tras la amenaza de las toallas llegamos al cuarto esperando tener blancos de 10,000 hilos y toallas impecables y de verdad daba asco utilizar las toallas que nos dejaron. Toallas que no eran blancas y todas deshilachadas. Igual el menú del restaurante con muchas oportunidades, pedi el trío de quesadillas las cuales era básicamente tortilla, casi no tenían queso. La alberca funciona con celdas solares, así que si su plan es gozar de esa alberca que se ve espectacular en las fotos, piénsenlo dos veces, porque amenos de que el clima este soleado, será imposible meterse. En resumen, si planean gastarse 500usd por una noche en San Miguel exploren otras opciones, que esta definitivamente no lo vale. **tome una foto de evidencia de la toalla, desafortunadamente no hay opción para adjuntarla.
Nunca me había pasado que llegando a un hotel me dieran una letanía de todas las cosas que me cobrarían adicionales. -Si manchas las toallas te las cobro, hay una botella de agua, si quieres más la pagas. Es rarísimo llegar a un hotel en donde pagar una tarifa de 500usd por noche y que te hagan tanta amenaza. Lo más cómico fue que tras la amenaza de las toallas llegamos al cuarto esperando tener blancos de 10,000 hilos y toallas impecables y de verdad daba asco utilizar las toallas que nos dejaron. Toallas que no eran blancas y todas deshilachadas. Igual el menú del restaurante con muchas oportunidades, pedi el trío de quesadillas las cuales era básicamente tortilla, casi no tenían queso. La alberca funciona con celdas solares, así que si su plan es gozar de esa alberca que se ve espectacular en las fotos, piénsenlo dos veces, porque amenos de que el clima este soleado, será imposible meterse. En resumen, si planean gastarse 500usd por una noche en San Miguel exploren otras opciones, que esta definitivamente no lo vale. **tome una foto de evidencia de la toalla, desafortunadamente no hay opción para adjuntarla.
10
Ellie
30 Aug 2023
·
Stayed 5 nights
Definitely love this hotel. Hotel is so clean. Our room was cleaned everyday with fresh smelling towels and linens. Great location. Walking distance to Church, park, Starbucks, restaurant's and boutiques etc. We will definitely be back.
Definitely love this hotel. Hotel is so clean. Our room was cleaned everyday with fresh smelling towels and linens. Great location. Walking distance to Church, park, Starbucks, restaurant's and boutiques etc. We will definitely be back.
10
Kathleen
30 Jun 2024
·
Stayed 1 night
We had a delightful one night stay. The room was large and spotless, beds comfy, and decor beautiful. This hotel is close to everything in the center of town. Our room was well insulated, we didn’t hear a thing. Lastly, the staff was attentive and experienced a wonderful complimentary breakfast!
We had a delightful one night stay. The room was large and spotless, beds comfy, and decor beautiful. This hotel is close to everything in the center of town. Our room was well insulated, we didn’t hear a thing. Lastly, the staff was attentive and experienced a wonderful complimentary breakfast!
8
Jacqueline
4 Nov 2025
·
Stayed 4 nights
El hotel tiene excelente ubicación. La calle del frente es peatonal. El desayuno excelente. El rooftop tiene una vista preciosa. La cama insuperable. La limpieza es muy buena pero la alfombrita en mi habitacion, la que colocan al lado de la cama estaba sucia, lo que no es aceptable para un hotel de ese precio.
El hotel tiene excelente ubicación. La calle del frente es peatonal. El desayuno excelente. El rooftop tiene una vista preciosa. La cama insuperable. La limpieza es muy buena pero la alfombrita en mi habitacion, la que colocan al lado de la cama estaba sucia, lo que no es aceptable para un hotel de ese precio.
2
jimena
11 Jul 2024
·
Stayed 2 nights
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
The worst hotel I've ever stayed in. This hotel is just one star. Very bad service, the food is terrible and the rooms are dirty, ac doesn't work and there are bugs everywhere. the staff is unfriendly
8
Khristina
1 Nov 2023
·
Stayed 5 nights
We had a lovely stay at L'Otel Casa Arca. The restaurant in the hotel is absolutely fantastic, and we were thrilled with our (included) breakfast each morning. Front desk staff is friendly and helpful. Room was spacious and well-appointed. Climate control is fantastic, beds very comfortable. Lighting could be improved, and caulking around sink and shower needed some attention, but other than that we absolutely loved our stay.
We had a lovely stay at L'Otel Casa Arca. The restaurant in the hotel is absolutely fantastic, and we were thrilled with our (included) breakfast each morning. Front desk staff is friendly and helpful. Room was spacious and well-appointed. Climate control is fantastic, beds very comfortable. Lighting could be improved, and caulking around sink and shower needed some attention, but other than that we absolutely loved our stay.
10
Maria
15 Sept 2025
·
Stayed 1 night
Me gustó que está en el centro y el olor en los cuartos era muy refrescante y limpio, lo recomiendo al cien por ciento 💯 Los trabajadores muy amables!
Me gustó que está en el centro y el olor en los cuartos era muy refrescante y limpio, lo recomiendo al cien por ciento 💯 Los trabajadores muy amables!
10
Claudia
18 Apr 2025
·
Stayed 1 night
Excellent place and service. Great location. The hotel is beautiful and clean.
Excellent place and service. Great location. The hotel is beautiful and clean.
10
Samantha
12 Aug 2024
·
Stayed 2 nights
We really liked the hotel! The staff was very friendly and the hotel very nice and clean. Would definitely come back!
We really liked the hotel! The staff was very friendly and the hotel very nice and clean. Would definitely come back!
10
Heather Marie
11 Jun 2025
·
Stayed 3 nights
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
We were very happy with or stay at LOtel-Casa Arca. The hotel is wonderfully located, the rooms are beautiful, very clean and polite staff. We highly recommend!
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AI-generated summary based on recent guest reviews
Rooms
Guests love the stylish, often spacious rooms and especially the very comfortable beds; some suites include fireplaces and soaking tubs. Recurring comments mention noise from outside or early activity, occasional AC issues, and some interior-facing rooms or limited lighting.
Related guest reviews
10
Larry
17 Nov 2025
·
Stayed 2 nights
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
8
leslie
7 Aug 2023
·
Stayed 1 night
It was a bit difficult to find the hotel since there's not an obvious sign. The hotel is on a pedestrian road, so if you have a lot of luggage, just know that you'll have to carry it about a block across a cobbled street. Location is central to everything. Lovely rooms but the only window was into an interior courtyard. If you want to be able to look out a window or not have the curtains on the doors always closed, this is not the place for you. On the bright side, because there are no exterior windows, you're insulated from street noise... Our a/c was not working when we got there. It took a few times for maintenance to resolve the issue, but they did. Breakfast was good, staff was pleasant.
It was a bit difficult to find the hotel since there's not an obvious sign. The hotel is on a pedestrian road, so if you have a lot of luggage, just know that you'll have to carry it about a block across a cobbled street. Location is central to everything. Lovely rooms but the only window was into an interior courtyard. If you want to be able to look out a window or not have the curtains on the doors always closed, this is not the place for you. On the bright side, because there are no exterior windows, you're insulated from street noise... Our a/c was not working when we got there. It took a few times for maintenance to resolve the issue, but they did. Breakfast was good, staff was pleasant.
4
Jeronimo
5 Jan 2024
·
Stayed 1 night
Mucho ruido por la mañana 7:00 am de la cocina (licuadora), carrito de limpieza en pasillo y ruido de construcción del ultimo piso.
Mucho ruido por la mañana 7:00 am de la cocina (licuadora), carrito de limpieza en pasillo y ruido de construcción del ultimo piso.
10
Masai
29 Jun 2025
·
Stayed 2 nights
One of the best hotels I’ve ever stayed in. Decor was beautiful. The bathtub!Wow! Our bed was cloud-like and the fireplace was a great bonus. Location was perfect. It gets a bit noisy on a Saturday night outside, but I’m used to it living in a big city. Will definitely be back!
One of the best hotels I’ve ever stayed in. Decor was beautiful. The bathtub!Wow! Our bed was cloud-like and the fireplace was a great bonus. Location was perfect. It gets a bit noisy on a Saturday night outside, but I’m used to it living in a big city. Will definitely be back!
6
jorge
22 Aug 2025
·
Stayed 2 nights
Demasiado ruido en los cuartos, muy dificil dormir en paz.
Demasiado ruido en los cuartos, muy dificil dormir en paz.
10
Jeremy
16 Oct 2025
·
Stayed 3 nights
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
6
Sue
29 May 2024
·
Stayed 2 nights
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.
10
Elizabeth
19 Oct 2025
·
Stayed 5 nights
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
10
Cameron
7 Aug 2025
·
Stayed 3 nights
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
Fantastic hotel with large spacious and bright room. The pool was just amazing. Friendly and helpful staff.
10
Justin
23 Sept 2023
·
Stayed 4 nights
The rooms are incredible. The staff is genuine, inviting, helpful and courteous. The spaces in the hotel are unique. And while the whole place and pool area is fairly small, the rooms are large and comfortable!
The rooms are incredible. The staff is genuine, inviting, helpful and courteous. The spaces in the hotel are unique. And while the whole place and pool area is fairly small, the rooms are large and comfortable!
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and proactive (e.g., helpful arrivals coordination). A few guests report lapses such as curt reception, slow luggage handling, room-change refusals, or billing/tip issues.
Related guest reviews
10
laura
26 Nov 2025
·
Stayed 4 nights
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
6
Adrian
23 Feb 2025
·
Stayed 2 nights
They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution
They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution
10
Jeremy
16 Oct 2025
·
Stayed 3 nights
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
8
Eduardo Arroyo
28 Jul 2025
·
Stayed 1 night
El hotel me encantó. El diseño, las instalaciones y el cuarto me encantaron sin embargo a la hora de hacer el check in yo ya había entregado las maletas 1 hora antes y al entregarme el cuarto tardaron 30 minutos en llevarme las maletas a pesar de que les dije que me urgían. También en recepción me dejaron esperando 15 minutos sin atenderme porque no había nadie. El hotel increíble pero el servicio puede mejorar mucho para quedar satisfecho.
El hotel me encantó. El diseño, las instalaciones y el cuarto me encantaron sin embargo a la hora de hacer el check in yo ya había entregado las maletas 1 hora antes y al entregarme el cuarto tardaron 30 minutos en llevarme las maletas a pesar de que les dije que me urgían. También en recepción me dejaron esperando 15 minutos sin atenderme porque no había nadie. El hotel increíble pero el servicio puede mejorar mucho para quedar satisfecho.
6
Sue
29 May 2024
·
Stayed 2 nights
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.
LOtel-Casa Arca is in a great location! However, the room was much smaller than described and the air conditioning was not functioning properly. The staff refused to move us to a different room. This was very disappointing for the high price paid. Based on this experience, I would not recommend or stay at LOtel-Casa Arca again.
10
Ethlyn
13 Aug 2024
·
Stayed 5 nights
Hotel was just as pictured. Clean and very comfortable. Staff was kind, helpful and friendly. We had an enjoyable stay.
Hotel was just as pictured. Clean and very comfortable. Staff was kind, helpful and friendly. We had an enjoyable stay.
10
Satoshi
21 Sept 2024
·
Stayed 2 nights
素晴らしい立地と最新の洗練された施設。客室も洗練されておりますアメニティ、タオル、リネンも完璧。併設のメスカルバーもお勧めです。残念だったのは、レストランで朝食代を誤請求されたこと、レストランスタッフのチップの過大要求には注意してください。最後にルーフトップは改装中？でプールはありませんでした。 フロントの白人女性に色々と助けていただきました。ありがとう！
素晴らしい立地と最新の洗練された施設。客室も洗練されておりますアメニティ、タオル、リネンも完璧。併設のメスカルバーもお勧めです。残念だったのは、レストランで朝食代を誤請求されたこと、レストランスタッフのチップの過大要求には注意してください。最後にルーフトップは改装中？でプールはありませんでした。 フロントの白人女性に色々と助けていただきました。ありがとう！
10
Fernando
21 Oct 2025
·
Stayed 1 night
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
10
Raquel
17 Oct 2025
·
Stayed 2 nights
No desayunamos, no te puedo dar una observación Muy limpia La recepcionista muy mala y mala actitud ! Fue pésima. Bar bueno !
No desayunamos, no te puedo dar una observación Muy limpia La recepcionista muy mala y mala actitud ! Fue pésima. Bar bueno !
10
George
2 Oct 2025
·
Stayed 1 night
Since we drive, the property proactively contacted us for the exact location of pickup as the road towards the hotel is closed for drving.
Since we drive, the property proactively contacted us for the exact location of pickup as the road towards the hotel is closed for drving.
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AI-generated summary based on recent guest reviews
Location
Unbeatable central location on a pedestrian street near the main square; everything is walkable. Arrivals and parking require coordination, with valet handling off-site parking.
Related guest reviews
10
RAMON
19 Feb 2024
·
Stayed 1 night
Excelente opción en pleno centro de San Miguel. Hermosas instalación y muy buen servicio del personal. El hotel se encuentra en una calle peatonal, por lo que el estacionamiento podría ser un problema. Sin. embrago, el personal se mantiene en contacto y al pendiente de tu llegada para facilitar el acceso y evitar problemas
Excelente opción en pleno centro de San Miguel. Hermosas instalación y muy buen servicio del personal. El hotel se encuentra en una calle peatonal, por lo que el estacionamiento podría ser un problema. Sin. embrago, el personal se mantiene en contacto y al pendiente de tu llegada para facilitar el acceso y evitar problemas
10
Larry
17 Nov 2025
·
Stayed 2 nights
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
This has to be one of the nicest hotels that I have ever stayed at. We had one of the luxury suites on the second floor with private access to the pool. The room was very spacious and the bathroom was amazing. We loved the fireplace and the soaking tub. Breakfast was included and we were able to chose anything from the menu. We were all given drink vouchers for the rooftop bar. Location is perfect. Less than a 5 minute walk to the main Parroquia. Restaurants, bars, bakeries and stores all around. I would definitely recommend this hotel to anyone looking for a nice place to stay.
10
laura
26 Nov 2025
·
Stayed 4 nights
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
We have traveled throughout Asia, Europe, and Central America and this has to be one of my favorite hotels ever. Pictures on the Internet do not do it justice, it is absolutely beautiful! The location is also superb and the staff were friendly and helpful. I absolutely love this place and would return into a heartbeat!!
10
Luis
21 Aug 2024
·
Stayed 2 nights
El hotel tiene una excelente ubicación a solo unos pasos del jardín principal Aun y cuando no cuenta con estacionamiento, te reciben el auto y al avisar que sales, son muy puntuales para recibirtelo o entregartelo y funciona muy bien por medio del WhatsApp. El desayuno estaba incluido, fue suficiente y de muy buena calidad Estancia muy agradable, si regresariamos
El hotel tiene una excelente ubicación a solo unos pasos del jardín principal Aun y cuando no cuenta con estacionamiento, te reciben el auto y al avisar que sales, son muy puntuales para recibirtelo o entregartelo y funciona muy bien por medio del WhatsApp. El desayuno estaba incluido, fue suficiente y de muy buena calidad Estancia muy agradable, si regresariamos
8
CARYN
1 Apr 2025
·
Stayed 1 night
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.
10
Jeremy
16 Oct 2025
·
Stayed 3 nights
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
10
joseph
24 Oct 2025
·
Stayed 5 nights
we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
we spent 5 nights here. great central location. easy walk to everything in San Miguel friendly helpful staff. very comfortable room and bed. would definitely stay here again.
10
Elizabeth
19 Oct 2025
·
Stayed 5 nights
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
Fantastic very centrally located hotel. The rooms were very comfortable with a great shower and bed. Really loved the place!
10
Carlos
10 Aug 2024
·
Stayed 2 nights
La ubicacion es perfecta
La ubicacion es perfecta
10
Tito
5 Jun 2024
·
Stayed 2 nights
Excellent place to stay, walkable to the sightseeing @San Miguel de Allende
Excellent place to stay, walkable to the sightseeing @San Miguel de Allende
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often included and widely praised; many enjoyed the on-site restaurant, cocktails, and mezcal/wine tastings. A few mention disappointments or errors, such as limited dish availability, bland items, or mischarges/tip issues.
Related guest reviews
10
McGregor James
26 Jun 2024
·
Stayed 3 nights
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
Very nice experience. Beautiful place to wine taste, tequila taste, and good breakfast selection, all included with the stay.
10
Stephen
13 Mar 2025
·
Stayed 4 nights
Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel
Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel
10
Felipe
29 Jan 2023
·
Stayed 3 nights
La ubicación, el personal, la calidad de las instalaciones, pero el desayuno pésimo y en general malo el restaurante, no va acorde a la categoría del hotel
La ubicación, el personal, la calidad de las instalaciones, pero el desayuno pésimo y en general malo el restaurante, no va acorde a la categoría del hotel
10
Jeremy
16 Oct 2025
·
Stayed 3 nights
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
We had a fantastic stay. The property is beautiful, clean and fun to stay at. We got a beautiful bedroom, spacious and elegant… and the bed was exquisite. The food (in particular breakfast) was delicious. Easy acces (valet parking if driving from CDMX) and walkable to all SMdA sights. Most importantly, the staff was phenomenal… friendly, helpful, kind. Would definitely recommend and we will be coming back with friends for another stay. Thank you!
10
Domingo
4 Nov 2025
·
Stayed 4 nights
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
Excelente location. Excelente service The beds are AMAZING!!! The food at the hotel espectacular !!! The best breakfast , best roof top !!!
10
KATYA LORENA
27 Oct 2025
·
Stayed 2 nights
El hotel maravilloso y el desayuno exquisito
El hotel maravilloso y el desayuno exquisito
10
Raymond
17 May 2025
·
Stayed 1 night
Very good experience centrally located high ceilings phenomenal breakfast! Huge bathroom, excellent lighting soap and amenities. Staff was very good.
Very good experience centrally located high ceilings phenomenal breakfast! Huge bathroom, excellent lighting soap and amenities. Staff was very good.
10
Satoshi
21 Sept 2024
·
Stayed 2 nights
素晴らしい立地と最新の洗練された施設。客室も洗練されておりますアメニティ、タオル、リネンも完璧。併設のメスカルバーもお勧めです。残念だったのは、レストランで朝食代を誤請求されたこと、レストランスタッフのチップの過大要求には注意してください。最後にルーフトップは改装中？でプールはありませんでした。 フロントの白人女性に色々と助けていただきました。ありがとう！
素晴らしい立地と最新の洗練された施設。客室も洗練されておりますアメニティ、タオル、リネンも完璧。併設のメスカルバーもお勧めです。残念だったのは、レストランで朝食代を誤請求されたこと、レストランスタッフのチップの過大要求には注意してください。最後にルーフトップは改装中？でプールはありませんでした。 フロントの白人女性に色々と助けていただきました。ありがとう！
10
Fernando
21 Oct 2025
·
Stayed 1 night
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
Everything was great, in my opinion. Staff was very friendly and responded quickly when called. The restaurant has a nice esthetic and ambient. Excellent food. Enjoyed our stay very much. Will return to this hotel on our next visit
10
Ian
5 Sept 2023
·
Stayed 3 nights
Our stay at LOtel-Casa Arca was terrific. Such a pretty and historic property. The food and cocktails at their restaurant were outstanding, some of the best meals I had while visiting San Miguel. Can't wait to return.
Our stay at LOtel-Casa Arca was terrific. Such a pretty and historic property. The food and cocktails at their restaurant were outstanding, some of the best meals I had while visiting San Miguel. Can't wait to return.
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AI-generated summary based on recent guest reviews
10
Octavio
5 weeks ago
·
Stayed 1 night
Property was immaculate and right next to the Plaza.
Property was immaculate and right next to the Plaza.
10
Wichita
2 Jul 2026
·
Stayed 2 nights
Clean rooms, easy check in, walking distance to everything, friendly staff. Highly recommend
Clean rooms, easy check in, walking distance to everything, friendly staff. Highly recommend
10
Jose
25 May 2026
·
Stayed 2 nights
.
.
10
Lauren Dobbins
6 May 2026
·
Stayed 2 nights
This was my favorite hotel room I've ever stayed in. Gorgeous lighting, perfect decor, an in-wall fireplace. The beds were a dream. This was also the most incredible hotel breakfast experience we've ever had. Highly recommend.
This was my favorite hotel room I've ever stayed in. Gorgeous lighting, perfect decor, an in-wall fireplace. The beds were a dream. This was also the most incredible hotel breakfast experience we've ever had. Highly recommend.
10
Mayra
20 Apr 2026
·
Stayed 3 nights
Amazing stay! Everyone was friendly, space was clean, and it was in a great location!
Amazing stay! Everyone was friendly, space was clean, and it was in a great location!
FAQs about LOtel-Casa Arca
Is parking available at the hotel?
Yes, free valet parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in Zona Centro, San Miguel de Allende, within a 15-minute drive of the Church of San Miguel Arcángel and La Gruta Spa. It is 0.1 mi from Angela Peralta Theater and 0.2 mi from Bellas Artes School.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability are not specified.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 389.70669023742676USD
- 2026-09-20: 225.79562228088378USD
- 2026-09-21: 226.33235170745849USD
- 2026-09-22: 235.02466051177976USD
- 2026-09-23: 226.33235170745849USD
- 2026-09-24: 367.71145072631833USD
- 2026-09-25: 401.5283997619629USD
- 2026-09-26: 465.2745432556152USD
- 2026-09-27: 226.33235170745849USD
- 2026-09-28: 251.24223360900876USD
- 2026-09-29: 231.9030016708374USD
- 2026-09-30: 325.66996353759765USD
- 2026-10-01: 395.8817672821045USD
- 2026-10-02: 395.8817672821045USD
- 2026-10-03: 352.52987069091796USD
- 2026-10-04: 287.5916354293823USD
- 2026-10-05: 287.5916354293823USD
- 2026-10-06: 285.3762668991089USD
- 2026-10-07: 292.3127630249023USD
- 2026-10-08: 601.8202048828125USD
- 2026-10-09: NO DATA
- 2026-10-10: 609.4241315734863USD
- 2026-10-11: 347.3357703216553USD
- 2026-10-12: 292.3127630249023USD
- 2026-10-13: 292.3127630249023USD
- 2026-10-14: 329.17388204650877USD
- 2026-10-15: 639.6485683776855USD
- 2026-10-16: 698.1105464721679USD
- 2026-10-17: 698.1105464721679USD
- 2026-10-18: 285.3762668991089USD
- 2026-10-19: 292.3127630249023USD
- 2026-10-20: 292.3127630249023USD
- 2026-10-21: 312.9463776245117USD
- 2026-10-22: 603.8360361083984USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 388.60422561035153USD
- 2026-10-26: 388.60422561035153USD
- 2026-10-27: 305.5260140441894USD
- 2026-10-28: 390.2944074707031USD
- 2026-10-29: 523.6970412689209USD
- 2026-10-30: 781.6372265380859USD
- 2026-10-31: 839.3420418334961USD
- 2026-11-01: 750.1622485290527USD
- 2026-11-02: 750.1622485290527USD
- 2026-11-03: 491.772999230957USD
- 2026-11-04: 491.772999230957USD
- 2026-11-05: 512.4060533325195USD
- 2026-11-06: 526.1629524261474USD
- 2026-11-07: 512.4060533325195USD
- 2026-11-08: 502.4312199035644USD
- 2026-11-09: 388.60422561035153USD
- 2026-11-10: 389.9091351257324USD
- 2026-11-11: 388.60422561035153USD
- 2026-11-12: 388.60422561035153USD
- 2026-11-13: 471.1387540710449USD
- 2026-11-14: 471.1387540710449USD
- 2026-11-15: 471.1387540710449USD
- 2026-11-16: 292.3127630249023USD
- 2026-11-17: 292.3127630249023USD
- 2026-11-18: 292.3127630249023USD
- 2026-11-19: 452.04563332214354USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
General
Room service
Restaurant
Non-smoking rooms
Massage
Solarium
Spa & wellness centre
Poolside bar
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Valet parking
Free parking
Services
Tour desk
Dry cleaning
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Golf course (nearby)
Pool outdoor
Outdoor heated pool
Pool (Seasonal Outdoor)
Internet
Free wi-fi