Name: Mercure Kuala Lumpur Shaw Parade
Address: 152, Changkat Thambi Dollah, Kuala Lumpur, Malaysia, Kuala Lumpur, Malaysia
Rating: 8.55

Guest reviews

8.6

Fabulous

Based on 4,284 verified reviews

Who stays here?

Business

20%

Couple

22%

Family

21%

Group

26%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Kuala Lumpur Shaw Parade, guests repeatedly praise friendly, attentive staff, modern rooms with city views, and handy touches like in-room water dispensers, plus a rooftop pool and bar, while the location suits nearby malls but is less walkable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

JOAN

5 Apr 2026

·

Stayed 4 nights

Nil

10

Marthen

31 Mar 2026

·

Stayed 2 nights

Great location

8

KERRY

1 Jan 2026

·

Stayed 10 nights

Walking distance to 2 large shopping centres. We chose a decent sized room on a high floor which was pleasant. Staff were friendly and helpful. Breakfast had variety but hot food was usually only warm and not very tasty. Pool on top floor was good but gym is just ok and treadmills need servicing. Our biggest regret was not understanding the area around the hotel is very run down and also how bad Kuala Lumpur is for pedestrians (not the hotels fault).

8

Shawaal

15 Dec 2025

·

Stayed 9 nights

Clean room Attentive staff Poor water pressure every day of the 9 days in both rooms Good location

10

Takuro

8 Dec 2025

·

Stayed 4 nights

Their staff always welcome us with good hospitality

152, Changkat Thambi Dollah, Kuala Lumpur, Malaysia

Location

With a stay at Mercure Kuala Lumpur Shaw Parade, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Berjaya Times Square and 15 minutes by foot from Pavilion Kuala Lumpur. This hotel is 0.6 mi (0.9 km) from Jalan Alor and 1.7 mi (2.8 km) from KLCC Park.

Berjaya Times Square(0.2 Miles)

Sungei Wang Plaza(0.4 Miles)

Lot 10 Shopping Centre(0.5 Miles)

The Exchange TRX(0.5 Miles)

Bukit Bintang Plaza(0.5 Miles)

Jalan Alor(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site, but it is limited and subject to charges. The fee for covered self-parking is approximately MYR 8 per night.

A continental breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 63 per person.

The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details on accessible rooms and bathrooms are not provided.

The hotel is situated in the heart of Kuala Lumpur, within a 15-minute walk of Berjaya Times Square and Pavilion Kuala Lumpur. It is approximately 0.6 km from Jalan Alor and 1.7 km from KLCC Park.

Yes, the hotel features a seasonal outdoor pool and a rooftop pool. Specific operational hours are not mentioned.

Mercure Kuala Lumpur Shaw Parade

Amenities

Property description

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