Name: The Crystal Luxury Bay Resort Nusa Dua
Address: Jalan By Pass I Gusti Ngurah Rai No. 88, By Pass Ngurah Rai, Nusa Dua, Badung, South Kuta, Indonesia, Nusa Dua, Bali, Indonesia
Rating: 6.9

Guest reviews

6.9

Pleasant

Based on 2,048 verified reviews

Facilities

6.7

Cleanliness

7.2

Rooms

7.3

Service

7.7

Location

7.2

Dining

7.2

Who stays here?

Business

15%

Couple

34%

Family

28%

Group

21%

2

Darcy

5 Aug 2025

·

Stayed 11 nights

Expedia and this resort should be ashamed. The pictures on the booking site were taken probably 20 years ago and the resort is a mess,we attempted to cancel within hours of booking and were refused a refund or assistance from expedia and the resort itself. We willnever use expedia again and have advised all people we know about this experience. Disgraceful!!!

8

Jason

16 Jun 2025

·

Stayed 4 nights

For what we paid it was good value near where we needed to be for an event, Staff are very friendly and helpful especially in the kitchen, overall not a bad stay

8

George

22 May 2025

·

Stayed 14 nights

For $80 a night with brekfast great value. Beautiful view of Benoa Sea from rooftop pool spoilt by rotting facade. Whole pool area needs lots of TLC Pool both roof & below are clean ang large. But again roof was probably used for weddings and parties/functions but I doubt anyone can use it for that now. Gym - what a joke Treadmill Broken Cross Trainer Broken Bike Bike barely usable multoifunction machine is falling apart. But The Chrstal channel shows beautiful pool and great gym - obviously many years ago. But again for $80 the room was great, room service first class, breakfast good, staff great.

2

Kinjal

12 May 2025

·

Stayed 8 nights

Wouldn't recommend this place to anyone ..bad service, dirty rooms, pool closes at 6pm..breakfast was horribe didnt even have butter NOTHING like the pictures you see as they have advertisied it. Not a good place to stay.very disappointed

6

Muhammad

27 Apr 2025

·

Stayed 3 nights

Breakfast was nice,staff and propery was nice but bed sheets and chairs having stains all around cleaning needs a lot of improvement.

Jalan By Pass I Gusti Ngurah Rai No. 88, By Pass Ngurah Rai, Nusa Dua, Badung, South Kuta, Indonesia

Location

With a stay at The Crystal Luxury Bay Resort Nusa Dua in Nusa Dua (By Pass Ngurah Rai), you'll be within a 5-minute drive of Puja Mandala and Bali Nusa Dua Convention Centre. This family-friendly hotel is 2.1 mi (3.4 km) from Bali International Convention Center and 2.2 mi (3.5 km) from Bali Collection Shopping Centre.

Puja Mandala(1.7 Miles)

Bali Nusa Dua Convention Centre(1.8 Miles)

Bali International Convention Center(2 Miles)

Samuh Beach(2 Miles)

BIMC Hospital Nusa Dua(2 Miles)

Tanjung Benoa Beach(2.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Valet parking is also offered. However, parking is limited.

A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately IDR 200,000 for adults and IDR 100,000 for children.

Pets are not allowed at the property. Service animals are exempt from this policy.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of IDR 350,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.

The property is located in Nusa Dua, within a 5-minute drive of Puja Mandala and Bali Nusa Dua Convention Centre. It is approximately 2.1 miles from Bali International Convention Center and 2.2 miles from Bali Collection Shopping Centre.

Yes, the property features two outdoor swimming pools, including a children's pool. The pools are available for guests throughout the day.

Children are welcome at the property. Up to 11 children can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of IDR 450,000 per day. Advance request is required for rollaway beds, and availability is subject to confirmation.

The Crystal Luxury Bay Resort Nusa Dua

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Property description

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Guest reviews

Pleasant

Who stays here?

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

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The Crystal Luxury Bay Resort Nusa Dua.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Pleasant

Who stays here?

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

The Crystal Luxury Bay Resort Nusa Dua