Hotel Hayden New York

Rooms were not clean. we switched three rooms and finally gave up. first room was filthy with hair, they gave us a suite for the night and it was certainly more roomy but still not that clean. third room, air conditioning did not work and was dirty. breakfast was mediocre at best. the hotel staff was pretty freindly, esspecially the door guys. essentially this hotel was once pretty nice, but has not been maintined at all, and is poorly cleaned.

This property is a bit worn but very comfortable. Comfy bed with nice linens, clean, air worked fine, nice staff. Breakfast bar and decent coffee in the rooms. The restaurant/bar is closed for renovation which was disappointing. The location is great. It is on the lower end of expensive for Midtown NYC. I would stay again.

Perfectly fine mid level hotel. Only gripe was a bit of a bleach smell in the room. Included continental breakfast was simple but a nice perk.

Our room’s AC made very loud noise during 2 out of 3 nights. The bathroom will not flush for 2 days and I had to fix it myself. Made several complaints. We had 2 almost sleepless nights and the staff was not helpful at all. Will not recommend this place.

Overall we had a lovely stay and the staff was great. The bed was very firm but also not very stable? And the bedding was very very thin. The temperature of the room was difficult to get right. The shower does not have a door and the toilets did not have a good flush. Location was amazing, very close to the subway and the street it is on is not too busy. You are in the flower district so for most of the day plants are covering the sidewalk but I loved that. The staff was lovely and very helpful. It was really just the room that wasn't the greatest, which I guess is a pretty big deal when you're talking about a hotel.