Is parking available at the property?

Free self-parking is available on-site, with limited spaces.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility may be available upon inquiry.

What is the location of the property in relation to key landmarks?

The hotel is located in Brookshire, within a 15-minute drive of Katy Mills Mall and Typhoon Texas. It is approximately 7.8 miles from Leonard E. Merrell Center and 8.3 miles from Dewberry Farm.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age. Specific age limits may apply.

Holiday Inn Express Suites Brookshire Hotel

Average nightly price at Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG by month, last 12 months (USD)
Month	Average price
January	US$101
February	US$103
March	US$123
April	US$112
May	US$120
June	US$145
July	US$119
August	US$101
September	US$122
October	US$126
November	US$121
December	US$102

What guests think

At Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG, guests often praise clean, spacious rooms, friendly service, and satisfying breakfast, while others report inconsistent staff attitudes, occasional housekeeping misses, worn facilities, and access challenges near I-10.

Several guests also cited noise from appliances or thin walls, plus occasional room maintenance problems like faulty locks, leaks, or worn mattresses. The location is just off I-10 with several fast-food options, though some noted road noise, limited nearby dining variety, or a slightly sketchy feel. Overall, travelers can anticipate a straightforward stay where comfort is good, but consistency varies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool upkeep is a recurring issue, with reports of green or closed water and broken poolside furniture. The gym lacked wipes or towels, and several guests felt the property is a bit worn and needs some TLC.

Related guest reviews

2

MADGE

17 Dec 2023

·

Stayed 1 night

Didn’t like lack of water on site with no contingency plan.

8

Carmen

24 Feb 2025

·

Stayed 1 night

The staff were great as was the included breakfast. The hotel could use a little love but was comfortable for a short stay.

8

Bobby

27 Apr 2025

·

Stayed 1 night

Man smoking dope in the parking lot

6

Alexis

9 Jun 2025

·

Stayed 1 night

I worked out in the fitness room. There were not any disinfectant wipes to wipe down equipment or towels to use after. The breakfast items such as scrambled eggs and potatoes were cold. The beverage machine was out of order. A work crew was staying at the hotel and you knew from the trail of dirt where they walked in the hotel and the outside mats were dirty.

4

Michael

9 Jun 2024

·

Stayed 2 nights

The hotel was inexpensive which reflects the condition, maintenance level, housekeeping etc. Pool is green. Facility needs a deep cleaning. Bedding was dirty, changed rooms. On the bright side, front desk staff was most accommodating.

6

Aquila

16 Aug 2025

·

Stayed 1 night

Old. Unfriendly staff

10

sandra

7 Oct 2024

·

Stayed 6 nights

Everything was nice. Pool could if used some upkeeping.

2

Monica

16 Dec 2023

·

Stayed 1 night

Went to check in and was told there was no water at the hotel. We could not use showers or bathrooms. Agent told me to contact Expedia for refund and we had to go find a new hotel. I tried calling Expedia for refund and they claim Holiday Inn denied the refund request. I have had TERRIBLE customer service from Expedia and submitted a case to IHG, but no resolution yet! Hoping the Manager of the hotel does the right thing!

8

Russell

21 Mar 2023

·

Stayed 1 night

3/19/23 we stayed. This location is becoming a little run down. It is not terrible but needs some TLC. Also if road noise bothers you then this may not be the best place for you. Staff were very good and kind. I have no complaints.

2

Jennifer

12 Jun 2023

·

Stayed 2 nights

Pool was filthy. When I was told it would be cleaned, it was instead closed down. Two broken chairs poolside so couldn’t even sit outside to visit family staying in another room. Outlet in bathroom didn’t work. One roll of toilet tissue provided and they told my disabled mother she’d have to come get it. We were staying in the first room on the first floor maybe 25’ from the front desk and they couldn’t even bother themselves to bring it by. There was no remote but the prior front desk clerk did bring that to us the day before. The sink looked like dirty water had been dumped but not washed down. I called IHG and they said they’d have a manager call me but no one ever did. They gave me rewards points for my inconvenience but Hotels.com did nothing!

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms and common areas very clean, but multiple reviews noted lapses such as trash left in bins, hair in showers, a roach sighting, dirty bedding, and areas needing deeper cleaning.

Related guest reviews

8

Omar

22 Aug 2025

·

Stayed 2 nights

Everything was great. However, the last day in my room I saw a roach in the bathroom.

10

Claudine

20 Jan 2024

·

Stayed 1 night

Nice clean hotel with great breakfast

6

Clarissa

16 Jun 2024

·

Stayed 1 night

Clean enough but lots of scum and mold in crevices so not well kept. It’s better than other options but the beds vibrate for some reason and the cleaning staff is extremely loud.

4

Becky

24 Jun 2024

·

Stayed 1 night

When we checked in, it was just after 3 pm. The desk clerk looked at his watch and was dissatisfied that it was like 303 pm. Did not ask me anything or greet us. All he said was the times for breakfast. The room: there was still trash in the trash can in the bedroom and the one in the bathroom. the one in the bathroom had a dental floss pick in it. Yuck.

4

Michael

9 Jun 2024

·

Stayed 2 nights

The hotel was inexpensive which reflects the condition, maintenance level, housekeeping etc. Pool is green. Facility needs a deep cleaning. Bedding was dirty, changed rooms. On the bright side, front desk staff was most accommodating.

10

Marisa

11 Nov 2025

·

Stayed 2 nights

Very clean, the room smelled amazing. We even asked the housekeeper what scent they used. The room was spacious, the buffet breakfast was great.

8

CHERYL

29 May 2025

·

Stayed 3 nights

Very good service. Room very clean. Common areas are clean as well. Workers helpful and professional.

8

misty

5 Dec 2022

·

Stayed 19,328 nights

Not clean, sticky floors through out the hotel.Room had torn up carpet and the a/c only worked half the time. shower had hair and dirt in it. Staff was nice , but not at the desk most of the time. Outside was covered in cig butts all by the door. 4th floor smelled so strongly of weed and smoke it was overwhelming.

2

Lisa

18 Jul 2022

·

Stayed 1 night

The rooms was dirty. I found a room key envelope from a previous guest in the room. I also thought the carpet wasn’t vacuumed because it had stuff all over it. I also didn’t like the chips on the bathtub. My daughter found a hair on the wall of the shower. My daughter’s sheets has stains on them. We felt dirty staying there.

4

Becky

24 Jun 2024

·

Stayed 1 night

trash still in trashcan in room, yuck

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and modern with good showers, but several guests reported noise from appliances or thin walls and maintenance issues like bad mattresses, faulty locks, leaks, or missing items such as a shower curtain.

Related guest reviews

8

Kenneth

26 Mar 2023

·

Stayed 1 night

Great place to stay, room was missing a shower curtain, but other than that, safe, clean and comfortable. Excellent breakfast

10

annabelle

6 Jun 2024

·

Stayed 1 night

I love our room very spacious.

10

alanya

4 May 2025

·

Stayed 1 night

We loved it. It was clean and everyone was nice. The rooms is top tier. Love the showers and also love the essentials on the tub just in case someone forgets soap for an example at home.

10

John

23 Jul 2025

·

Stayed 2 nights

Door lock didn’t work from the inside. Really limited dining options in the immediate vicinity. Nice and quiet. Conveniently located.

10

Rosa

30 Nov 2025

·

Stayed 2 nights

Huge and very cleaned, well stocked room

6

Nicolette

20 May 2024

·

Stayed 2 nights

The service was great. Everyone was super friendly. The hotel was clean enough. However this is the noisiest hotel i have ever stayed at. The fridge in the room buzzed so loud it was nearly impossible to sleep. The walls were so think i could hear the couple talking next door. The air conditioner would rattle us awake in the middle of the night. You could hear the cars and planes outside over all these noises.

6

William

26 Jan 2025

·

Stayed 1 night

Nice clean room, but the mattress was terrible. It had 2 x 2 ft hole where the inner springs were broken, which made sleeping impossible.

10

Andrew

12 Jul 2024

·

Stayed 2 nights

Was perfect for me nice modern style

8

Carissa

21 Aug 2023

·

Stayed 2 nights

Refrigerator didn’t work and the clerk at the desk was willing to move us to another room (older lady) didn’t get her name , but the (young girl) that checked us in upon arrival Friday wasn’t very nice she was kinda snippy and seemed agitated, by having to check me in

10

Marisa

11 Nov 2025

·

Stayed 2 nights

Very clean, the room smelled amazing. We even asked the housekeeper what scent they used. The room was spacious, the buffet breakfast was great.

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AI-generated summary based on recent guest reviews

Service

Service is mixed, with many praising friendly, helpful staff, while others reported rude or inattentive front desk experiences, slow responses at night, and occasional unprofessional behavior.

Related guest reviews

10

Illene

14 Oct 2024

·

Stayed 1 night

Excellent staff

10

Roland

23 Sept 2024

·

Stayed 1 night

Chrystal was professional, friendly and very helpful

2

Rogelio

12 Aug 2023

·

Stayed 1 night

When we first arrived we kept ringing the bell and nobody would come out. Another customer went and knocked on a door and the employee finally woke up. She was extremely rude and basically threw the keys at me. The first room she gave me, the beds were unmade and there was blood on the carpet. We had to go wake her up again. The second room had a leak in the roof and was leaking water everywhere. We had to wake her up one more time. She finally gave me another room. I had to walk back and forth with my family and belongings, only to wake her up and catch and attitude every time. All I wanted was a place to get a few hours of sleep.

6

Paul

8 Jun 2025

·

Stayed 1 night

Front desk person very rude.

10

Lynda

7 Jan 2023

·

Stayed 1 night

Great staff. They worked hard to be sure my disabled husband got a good room close to the elevator…so appreciated. Rooms and bath were very clean. Great experience.

4

Michael

24 Oct 2024

·

Stayed 1 night

Night staff was awesome. Morning staff was insanely annoying and unhelpful. This goes for the front desk and the person managing the breakfast. The shower had a piece of foil in it that looked like it came from a bottle someone else had used in the shower. What better proof do you need that they didn’t really clean the room? You can hear the neighbors in their rooms very clearly and access to the hotel is extremely limited. If you leave the hotel via car, you’ll have to drive about a mile and a half to get back to the property even if you only went next door for fast food.

10

Isaac

12 Sept 2025

·

Stayed 1 night

Very nice, staff was extremely pleasant!!

8

William

21 Jul 2025

·

Stayed 1 night

The check in was easy and fast. However, the staff member working the night shift was not friendly and seemed bothered when I asked for coffee creamer. He was also wearing headphones so he didn’t hear me until I got his attention while he watched tv.

6

Josh

1 Jul 2022

·

Stayed 1 night

The reception female was on a personal call, didn’t get off to check us in. The next morning I was with my kids and she was making another personal phone call and loudly kept saying “ when s..t hit the fan to whoever she was talking to( mind you the holiday in phone was ringing behind her the whole time). Hotel was decent to sleep and breakfast was good but it was pretty dirty.

8

CHERYL

29 May 2025

·

Stayed 3 nights

Very good service. Room very clean. Common areas are clean as well. Workers helpful and professional.

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Location

Location is convenient just off I-10 and near several fast-food options, though access can be cumbersome due to road patterns or construction, and a few guests mentioned limited nearby dining and a somewhat sketchy feel.

Related guest reviews

10

Jon

17 Jul 2023

·

Stayed 1 night

Not their problem but I-10 construction really hurts the access to this property. When finished, I am sure it will be a lot better.

8

Lewis and Carol

26 May 2025

·

Stayed 3 nights

Several fast-food companies. Taco-bell, Popeyes, Wendy's, McDonalds, Jack-in-the-box just to name a few. We were right off of I-10; this was a plus. Disliked the fact that the juice machine was broken and there was no alternative to a cold drink except for milk which I cannot drink.

10

John

23 Jul 2025

·

Stayed 2 nights

Door lock didn’t work from the inside. Really limited dining options in the immediate vicinity. Nice and quiet. Conveniently located.

10

Lesley

4 Jan 2026

·

Stayed 1 night

Great hotel. Sketchy area.

10

Mayra

23 Oct 2023

·

Stayed 2 nights

Very nice place away from high traffic

10

Robert

5 May 2024

·

Stayed 4 nights

Nice stay! If I’m in the Brookshire area again, this will be my choice of hotels.

10

Ken

4 Jan 2024

·

Stayed 3 nights

Nice hotel. Noisy on New Years Eve (fireworks) but where in Houston wasn’t? I would highly suggest this if you are going anywhere in the West Houston area.

4

Michael

24 Oct 2024

·

Stayed 1 night

Night staff was awesome. Morning staff was insanely annoying and unhelpful. This goes for the front desk and the person managing the breakfast. The shower had a piece of foil in it that looked like it came from a bottle someone else had used in the shower. What better proof do you need that they didn’t really clean the room? You can hear the neighbors in their rooms very clearly and access to the hotel is extremely limited. If you leave the hotel via car, you’ll have to drive about a mile and a half to get back to the property even if you only went next door for fast food.

10

Joshua

30 Jul 2025

·

Stayed 2 nights

Nice place, it was clean. Good location. Good breakfast.

8

Russell

21 Mar 2023

·

Stayed 1 night

3/19/23 we stayed. This location is becoming a little run down. It is not terrible but needs some TLC. Also if road noise bothers you then this may not be the best place for you. Staff were very good and kind. I have no complaints.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally well liked with good options, but recurring complaints include cold items and broken juice/beverage machines, and on rare occasions staffing gaps.

Related guest reviews

8

Carmen

24 Feb 2025

·

Stayed 1 night

The staff were great as was the included breakfast. The hotel could use a little love but was comfortable for a short stay.

8

Kenneth

26 Mar 2023

·

Stayed 1 night

Great place to stay, room was missing a shower curtain, but other than that, safe, clean and comfortable. Excellent breakfast

8

Lewis and Carol

26 May 2025

·

Stayed 3 nights

Several fast-food companies. Taco-bell, Popeyes, Wendy's, McDonalds, Jack-in-the-box just to name a few. We were right off of I-10; this was a plus. Disliked the fact that the juice machine was broken and there was no alternative to a cold drink except for milk which I cannot drink.

10

Claudine

20 Jan 2024

·

Stayed 1 night

Nice clean hotel with great breakfast

6

Alexis

9 Jun 2025

·

Stayed 1 night

I worked out in the fitness room. There were not any disinfectant wipes to wipe down equipment or towels to use after. The breakfast items such as scrambled eggs and potatoes were cold. The beverage machine was out of order. A work crew was staying at the hotel and you knew from the trail of dirt where they walked in the hotel and the outside mats were dirty.

10

Alexandro

28 Jul 2023

·

Stayed 2 nights

Everything was clean , Beds are nice & comfy. Breakfast was great . Night & day employees were nice & helpful . Will return when in Brookshire/Katy

10

Marisa

11 Nov 2025

·

Stayed 2 nights

Very clean, the room smelled amazing. We even asked the housekeeper what scent they used. The room was spacious, the buffet breakfast was great.

8

James

14 Oct 2023

·

Stayed 1 night

I arrived very late on a Thursday evening. The evening/overnight manager was very nice and helpful while dealing with a 3 hour outage of the Comcast internet system that affected the check in process. Friday morning the person in charge of preparing the breakfast was a no show. The overnight manager did everything she could to provide the no-cook breakfast options for the guests. I appreciated her efforts dealing with a difficult situation.

10

Joshua

30 Jul 2025

·

Stayed 2 nights

Nice place, it was clean. Good location. Good breakfast.

10

Philip J

18 Jul 2024

·

Stayed 1 night

Overall a great experience. Really nice breakfast options for their guest. Thanks!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $141	3 $141
4 $129	5 $130	6 $129	7 $129	8 $106	9 $135	10 $138
11 $122	12 $133	13 $130	14 $129	15 $122	16 $145	17 $145
18 $121	19 $132	20 $129	21 $128	22 $129	23 $196	24 $181
25 $190	26 $189	27 $129	28 $127	29 $122	30 $104	31 $104

Su	Mo	Tu	We	Th	Fr	Sa
1 $80	2 $96	3 $99	4 $99	5 $110	6 $114	7 $114
8 $93	9 $102	10 $96	11 $111	12 $114	13 $114	14 $111
15 $91	16 $104	17 $95	18 $97	19 $95	20 $99	21 $103
22 $81	23 $94	24 $96	25 $96	26 $104	27 $107	28 $99
29 $80	30 $96

Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG

Prices for Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Comm)

Standard Room, 1 King Bed, Accessible (Comm, Tran Shower)

Standard Room, 1 King Bed

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Room (Specialty)

Suite, 2 Queen Beds, Accessible (Comm, Tub)

Standard Room, 2 Queen Beds, Accessible (Comm)

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shower)

Standard Room

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Suite, 2 Queen Beds

Guest reviews of Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG

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