What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately USD 10 to 60 for adults and children.

Does the hotel allow pets?

The property allows pets in specific rooms only, with a pet fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of USD 75, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible facilities including a registration desk, public washrooms, and a fitness center. There are also handrails in stairways and a stair-free path to the entrance.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Manhattan, within a 10-minute walk of Madison Square Garden and Times Square. It is 0.5 miles from Jacob K. Javits Convention Center and 0.9 miles from Bryant Park.

Are children allowed at the hotel?

Children are allowed at the property, but specific age policies regarding free stays are not mentioned.

Hilton Garden Inn New York Times Square South

Average nightly price at Hilton Garden Inn New York Times Square South by month, last 12 months (USD)
Month	Average price
January	$197
February	$188
March	$212
April	$287
May	$303
June	$343
July	$277
August	$219
September	$409
October	$365
November	$308
December	$473

What guests think

At Hilton Garden Inn New York Times Square South, guests repeatedly praise the friendly, accommodating staff and generally clean, comfortable rooms, while highlighting the convenient Midtown location near Penn Station, Times Square, and Madison Square Garden.

Many reviews also note that the street outside can feel gritty, with visible homelessness and occasional late-night disturbances, though guests often report feeling secure inside thanks to key-card access and on-site security. Rooms tend to be small with limited views, and a few guests mention dated fixtures or loud air conditioners. On-site amenities like the restaurant/bar, gym and laundry are appreciated, but dining value and elevator speed are inconsistent and breakfast is not always offered or included. Expect a clean, well-run base for exploring Midtown, with great service and a rougher streetscape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the on-site restaurant/bar, gym, laundry, and secure key-card access; several mention fast elevators, though others found them slow or noisy. Parking is off-site or valet and can be confusing.

Related guest reviews

6

Haven

Sep 8, 2025

·

Stayed 2 nights

We arrived at 2am...the security guard was just standing there telling me use my card when clearly we had bags in hand and had not checked in after an extremely long day of bad weather and traveling. Then when we check in, we were just given the card and the room number. Had to ask which floor...with the assumption we already knew. Then when we got in the elevator, we pressed the button several times not knowing we had to use the room key to get to a floor. The security guard sarcastically told us and another person who didn't know that we had to use the card....knowing we were tired, upset, and echausted from the trip telling me to "think about why it wasn't working" with the implication that I was dumb. Wasn't exactly customer service. It was extremely hot on the floor, the blast of heat hits you in the face as soon as you come off the elevator. We were charged $2.00 for a cup of ice when there is ice on the floor for free. Then your site mentions no parking. I asked if there was a place where parking was for the hotel upon arrival and they said across the street is good. upon checkout I found that there is parking associated with the hotel....I paid an extra $155 for parking that wasn't associated and was told to go to Homewood Suites next door to see if they would give me a discount. All in all I chop it up to a New York State of Mind.

8

Johan

Sep 29, 2025

·

Stayed 1 night

Slow elevators. Good location. Nothing fancy at all but convenient if you fly from Newark Liberty.

10

Terreona

May 3, 2025

·

Stayed 1 night

Everything was perfect! This was the best hotel ever! I love how secured & safe I felt. You can’t even get on the elevator without having a room key. This hotel was a 10/10 the balcony was amazing. The staff was also great! & had the best customer, they made you feel welcomed. The only thing I dislike was the parking. This hotel too high class not to have hotel parking. But other than that the experience of the hotel was perfect. The food near by was spot on as well. I had the perfect visit.

10

Owen

Oct 9, 2025

·

Stayed 7 nights

Gym & Laundry, functional and clean

8

Eileen

Aug 25, 2025

·

Stayed 7 nights

Really liked this hotel: clean well kept room, very comfortable bed, fast elevators, friendly and accommodating staff, good restaurant, and a water bottle filling station in the basement by the gym. The only negative is the large amount of homeless people on this street; our first day one homeless person aggressively demanded money for food. We stayed 7 nights and really enjoyed this hotel.

10

Kelsey

Sep 1, 2025

·

Stayed 2 nights

Great staff, friendly and helpful. On-site restaurant was delicious. There was laundry on-site which was a life saver. Nice rooms and spacious for a NYC hotel. Highly recommend staying here.

10

Cassie

Aug 28, 2025

·

Stayed 1 night

Loved the room and hotel. The elevator was very noisy in the middle of the night.

10

Jason

Apr 11, 2025

·

Stayed 4 nights

Onsite restaurant was very nice feature. All staff was amazing. Very walkable to everything. Central Park was a little hike, but doable. Felt very safe. Parking is 1 minute walk and is $60 a day.

10

Akeema

Jun 8, 2025

·

Stayed 2 nights

I love how at a certain time doors are locked and the only way in is with your room key. I felt extra safe with the kind of security system they have. The restaurant inside is worth the price they give good portions. The staff overall is nice and friendly and it's clean. I would definitely stay next time I come to NYC. I would recommend. If your traveling through Greyhound or peterpan it's a few min walk from the Port authority which I loved. I didn't have to take an Uber or Lyft. Had an amazing experience for my birthday weekend! I'll be back for sure.

10

LaTonya

May 12, 2025

·

Stayed 2 nights

This property was very quiet. I liked the fact that you have to key in after certain evening hours and security is on the property. I felt very safe. It was walkable to Times Square and to catch the train to NJ. Very convenient.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise for spotless rooms and common areas, but there are occasional lapses like dirty linens, odors, or worn carpets, and some reports of inconsistent housekeeping.

Related guest reviews

2

Sadat

Jul 4, 2025

·

Stayed 1 night

The location is great but my room smelled bad like cat piss. I didn’t even stay in the room more than 3 hours. I had to leave then called them the next day to check out.

6

Kevin

Aug 29, 2025

·

Stayed 6 nights

First night, toilet and coffee machine didnt work. Housekeeping is not very good. Extra blanket was dirty so we couldn't use it.

8

Natalia

Jun 2, 2025

·

Stayed 2 nights

The hotel is not new, but it is clean, the bed is clean, the bed is comfortable. The room has everything you need: a refrigerator, a microwave, a coffee machine, an iron, a hair dryer. It is noisy outside even at night, but this is Manhattan. Overall, everything is fine, the only thing I didn't like was the smell in the room, maybe it's from the old carpet. You need to open the window to air it out. I liked that after checkout you can leave your luggage until the end of the day.

6

Miriam

May 17, 2025

·

Stayed 1 night

The room was cleaned but it is dated, the rug need to be replaced, it looks dirty. The same with the furniture. It might be from the 80’s. The reception are looks nice. The staff was really nice.

10

Teanna

Nov 24, 2025

·

Stayed 1 night

Clean room, staff was friendly and welcoming. Overall the entire facility is clean

10

Jordan

Oct 29, 2025

·

Stayed 1 night

Room was spotless and the staff was very welcoming.

2

Johnny

Feb 7, 2025

·

Stayed 1 night

My bed was with blood I have to ask them to give me a new room they help me with da very quickly but thinking about sue cuz is no right and nasty

8

Niloofar

Aug 27, 2025

·

Stayed 4 nights

We stayed at this hotel for 4 nights during our trip to New York. The staff were exceptionally polite, helpful, and welcoming throughout our stay. Our room was clean, comfortable, and offered everything we needed. The price was reasonable compared to other hotels in the area. The location is excellent, just note that being close to Times Square, you will encounter some homeless individuals in the area, which may not be ideal for everyone. Overall, a very good stay, and we would recommend this hotel for its value and convenience.

6

Susie

Aug 15, 2025

·

Stayed 1 night

My stay could’ve been better. Stafff was welcoming, however, the mattress was hard, air didn’t properly and bathroom wasn’t as cleaned.

4

Jamila

May 25, 2025

·

Stayed 3 nights

This hotel is ok for an over night stay that’s it! I definitely don’t recommend anything over one night. Room wasn’t the cleanest hair on sheets and in the bathroom. Room is small. My refrigerator didn’t work. Maintenance came the next day and fixed it. Stranglers hangs on the outside of hotel didn’t feel safe walking.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small but comfortable and quiet, with mini-fridges and microwaves common; views are often limited to nearby buildings. Some guests report dated décor, noisy or finicky HVAC, and mixed mattress comfort; Wi-Fi is usually fine.

Related guest reviews

8

Jamie

Jul 6, 2025

·

Stayed 1 night

My window overlooked a factory

8

masamichi

Sep 2, 2025

·

Stayed 4 nights

Air-condition is noisy

6

NADIA

Mar 2, 2025

·

Stayed 2 nights

Overall location is great. Had trouble with heater in our room- we would turn heat on and then air conditioner would turn on. We set thermostat for 70 and room was 63 when we woke up. Other than thermostat everything else was very good

10

Adam

Apr 4, 2025

·

Stayed 4 nights

Very friendly staff and nice rooms. The only thing to watch out for is that the refrigerators are REALLY small, only large enough to fit 4 bottles of water into. If you can live with that, then I highly recommend staying here.

10

Alexandra

Sep 3, 2025

·

Stayed 1 night

Amazing hotel - I usually don’t stay at chain hotels in NYC, but will be back. Clean and safe inside. Also, quiet and relatively large for a king room in NY. Only downside was some homeless people on the street. I don’t blame the hotel but something has got to give because you don’t see them on the UES or in more affluent neighborhoods.

10

PAMELA

Oct 30, 2025

·

Stayed 3 nights

The room was small but very quiet and clean . Staff was helpful .

8

Erica

Jul 4, 2025

·

Stayed 1 night

Good location, amazing bed. Room a bit dark. Breakfast not included and very expensive. Poor air quality in gym in basement. Very friendly and helpful staff. Great value for money.

10

Angeline

Mar 11, 2025

·

Stayed 1 night

Comfy bed and pillows, helpful staff. Even the cleaning lady was sweet! Great convenient spot. The only thing that bothered me was the A/C, too hot and too cold so we turned it off.

10

Rhonda Rivers

Aug 28, 2025

·

Stayed 3 nights

The property is located in the center of everything. The rooms are small but well maintained. The best thing about the rooms are the refrigerator and microwave.

8

Steven

Jun 11, 2025

·

Stayed 2 nights

Low quality mattress

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AI-generated summary based on recent guest reviews

Service

Service is a standout: staff are widely described as friendly, welcoming, and helpful, with quick responses and useful luggage storage. A few guests cite rude interactions or payment/check-in issues.

Related guest reviews

10

Thomas

Aug 16, 2025

·

Stayed 6 nights

Dennis was an extremely nice gentleman who made this day even better. Outstanding Customer Service.

2

Thomas

Oct 23, 2025

·

Stayed 2 nights

I had booked a room at the Garden Inn through Hotels.com. I'm a Hilton Honors member and regularly stay at Hilton's in and around midtown when I'm for business. On Tuesday of this week, I had only one credit card with me, an American Express, with which I had booked the trip and is and was a working credit card. At the site, the hotel's credit card reader would not permit the card to tap but instead required insertion of the card, which it could not read. Notably, at restaurants and the hotel I ultimately stayed at, the card was read. The Hilton representative told me that I could not stay at the hotel and that there was no other way to read my credit card. There was no site manager available either in person or by phone to discuss the problem. I had to then spend two hours trying to find a room in midtown when the city was packed, as it so usually is in October. I booked with Hilton well in advance of my trip. The representative at the site was friendly and polite but completely unable to help a Hilton member by trying to find a way to get the valid credit card on record. That was extremely disappointing. I was supposed to be working when I had to find, travel to, and check in at another hotel.

10

Nyomi

Nov 8, 2025

·

Stayed 1 night

We had the pleasure of being welcomed and assisted by Sulieka who was very kind and got us set-up in our room quickly. We appreciated her warmness and professionalism which set the tone for an awesome stay. Thank you, Sulieka! We are looking forward to our next stay.

10

Brian

Jun 23, 2025

·

Stayed 1 night

Very helpful staff. Offered to hold our bags after we checked out so that we could do things unencumbered by our luggage.

10

Annie

Nov 10, 2025

·

Stayed 1 night

Our stay at the Hilton Garden Inn- Times Square South was excellent! Every staff member we encountered- from the front office desk to the cleaning staff- were exceptionally friendly and welcoming. The front desk was very helpful and the rooms nice and clean. We would definitely stay here again if we’re ever back in New York City.

2

Afzal

Mar 8, 2025

·

Stayed 1 night

The Night shift lady was hell Rude. Highly Not recommended for International travelers. They don't care for you. Everytime rude if we ask for help, she just ignored me. If the property owner or high authorities looking my review, please not to allow her to stay in night hell rude that lady, I don't know her name but I will never ever stay here again. Anyone coming from abroad please stay at a different hotel. When I was asking a question she was being rude and ignoring my query. Is this she was there ? Horrible experience here at this hotel

10

Adrian

Aug 25, 2025

·

Stayed 17 nights

From the moment I arrived the staff was amazing! Li-Anna, Rosanna, Brenda were the best! They talked to me, told me where everything was. Allowed me to ask them questions. I travel to New York City once a year and for the last 10 years I stayed at various Hotels in the city. This was the best Hotel because of the staff! The Housekeeping Staff are all nice and talked to me. Security Staff are always there to answer any questions and assist! This was the best stay I have ever had since coming to New York City for the last 10 years! Li-Anna, Rosanna and Brenda they are the best!!!!!

10

Ahmed

Feb 8, 2025

·

Stayed 1 night

I’d like to mention David and Brenda. David was a wonderful host welcoming me to the property. He is gracious and courteous and sets the example for front facing staff. He was accommodating as I asked him for dining options and he took his time to recommend exactly as I asked. My date knows NYC better than I, so it was a pleasant surprise to take her somewhere she hadn’t been and enjoyed! If you have new staff they should shadow him to understand more about luxury service. Brenda was excellent during my checkout. Polite and kind and conversation was not transactional which is not the case for many hotels. You should celebrate these little moments with these all stars because they impact the guest experience in such a positive way that created a memory for me that I won’t forget. Way to go David and Brenda!

10

Lena

Mar 2, 2025

·

Stayed 2 nights

The room was clean and the service was great. They even texted to ask how my stay was going. This gave me the opportunity to ask questions and for them to adjust as needed.

10

Janeen Hill

Aug 29, 2025

·

Stayed 4 nights

The staff was superb. Everyone was very friendly and helpful. They greeted us anytime we left the hotel and again when we came back. Everyone was quick to assist and answer any questions we had. Loved my stay here.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Midtown sights and transit, within walking distance of Times Square, Penn Station, MSG and the Javits Center. Many note the immediate block feels dirty with a noticeable homeless presence and can feel uneasy after dark, though the hotel itself feels secure.

Related guest reviews

10

Katrina

Jun 28, 2025

·

Stayed 4 nights

Great stay; room was clean and was comfortable. Staff was nice and helpful. Daily room service was great. Area around the hotel filled did not always feel safe.

8

Reginald

Sep 1, 2025

·

Stayed 3 nights

Very convenient to Times Square, shopping & Penn Station. Just needs cleaning outside with all the trash and debris left by the homeless persons.

10

Elena

Oct 18, 2025

·

Stayed 2 nights

Very clean, updated, and comfortable. Easy walk to Times Square, but also all the subway stations. It was a great place to stay.

8

Ajit

Aug 6, 2025

·

Stayed 3 nights

Good sized rooms compared to some other more expensive hotels in midtown Manhattan. Excellent location - central to everything. However, the sidewalk near the hotel had a lot of homeless people living there and it felt unsafe walking past them.

10

Natalie

Jul 13, 2025

·

Stayed 2 nights

Lovely hotel snd staff! It did feel strange having to walk past several houseless people steps from the entrance. Nobody bothered us, but it is not something we were used to.

8

Jay

Aug 16, 2025

·

Stayed 8 nights

Good place to stay for all the midtown attractions. The streets out front were a bit sketchy after dark. The Staff were very friendly and welcoming.

10

BRENDAN CRAIG

Aug 28, 2025

·

Stayed 3 nights

Great hotel, just off 8th Avenue. Staff are super friendly. This hotel provides great value with a good central location. I have no hesitation recommending the Hilton Garden Inn on w 37th Street.

10

Oscar

Sep 2, 2025

·

Stayed 1 night

Great location

8

Niloofar

Aug 27, 2025

·

Stayed 4 nights

We stayed at this hotel for 4 nights during our trip to New York. The staff were exceptionally polite, helpful, and welcoming throughout our stay. Our room was clean, comfortable, and offered everything we needed. The price was reasonable compared to other hotels in the area. The location is excellent, just note that being close to Times Square, you will encounter some homeless individuals in the area, which may not be ideal for everyone. Overall, a very good stay, and we would recommend this hotel for its value and convenience.

10

Carlos

Aug 5, 2025

·

Stayed 1 night

Excellent location. Very close to Penn Station.

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AI-generated summary based on recent guest reviews

Dining

The attached restaurant/bar is handy and often enjoyed, but breakfast is not included and quality or value vary; some found limited or closed service on certain dates. A few negative experiences include undercooked dishes and, rarely, illness.

Related guest reviews

10

James

Jun 8, 2025

·

Stayed 2 nights

The room was clean, the staff was friendly and helpful, the attached restaurant (àne) was excellent. The woman at the reception desk, LiAnna, was particularly helpful and gave us an anniversary greeting along with a gift bag of snacks.

8

arlinda

Apr 14, 2025

·

Stayed 2 nights

Staff was great! Especially Kyle at the bar. It was quiet and a nice area near everything. The second night I ate the food it was not cooked all the way through and hurt my stomach so I didn’t finish it.

10

Tine

Jun 2, 2025

·

Stayed 2 nights

Very smooth experience, friendly and efficient service both at reception as in cozy onsite restaurant. Room was great and super clean too.

10

Gaetano

Jul 17, 2025

·

Stayed 3 nights

The staff was very personable, friendly and helpful. I wish I would have been informed upon arrival about the discounted rates given when using UBER to move about Manhatten. I did use this when we departed for JKF and saved over 25 dollars so thank you for that. The elevators are fast and efficient. The attached restaurant left alot to be desired, we dined there on the 13th and the service was sub par. the Food was good. I wish the property offered and provided a breakfast option where you pay addtional per person and are provided a buffet style breakfast along with coffee, tea juices etc.

10

Thomas

Oct 25, 2025

·

Stayed 3 nights

Breakfast could have been better for the price. Eggs were very discolored on the bottom like they had been in the pan a while and the pancakes were rubbery.

2

Kendal

Dec 27, 2024

·

Stayed 3 nights

No restaurant available over Christmas!! Notified the day before planned arrival that microwave options available !! Over Christmas For nearly £300 per night!! Unbelievable !

10

Kelsey

Sep 1, 2025

·

Stayed 2 nights

Great staff, friendly and helpful. On-site restaurant was delicious. There was laundry on-site which was a life saver. Nice rooms and spacious for a NYC hotel. Highly recommend staying here.

10

Abdul

Jan 12, 2025

·

Stayed 2 nights

Brilliant rooms and good service. Location is great they don’t have any breakfast or in house room service but for the area, the state of the rooms is amazing.

10

Alan

Jun 13, 2025

·

Stayed 1 night

Fantastic location and nice restaurant and bar adjacent. Best sleep I've had in months.

10

Kazuko

Jun 9, 2025

·

Stayed 1 night

Arrived late but welcoming and friendly. Had a nice little restaurant that was still open as well as for take away, which was convenient.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $538	5 $312	6 $316	7 $510
8 $225	9 $323	10 $303	11 $305	12 $489	13 $462	14 $511
15 $187	16 $279	17 $306	18 $303	19 $288	20 $289	21 $315
22 $176	23 $173	24 $155	25 $634	26 $458	27 $339	28 $304
29 $229	30 $305

Su	Mo	Tu	We	Th	Fr	Sa
		1 $479	2 $480	3 $480	4 $789	5 $887
6 $398	7 $452	8	9	10 $631	11 $755	12 $860
13 $301	14 $363	15 $406	16 $382	17 $323	18 $505	19 $311
20 $255	21 $256	22 $256	23 $255	24 $331	25 $419	26 $448
27 $434	28 $434	29 $521	30 $665	31 $977

Hilton Garden Inn New York Times Square South

Prices for Hilton Garden Inn New York Times Square South

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Microwave, City View

Room, 1 King Bed, Hearing Accessible, Microwave

Room, 1 King Bed, Mobility Accessible, Microwave (Roll-In Shower)

Room, 1 King Bed, Balcony

Room, 1 King Bed, Microwave

Premium Room, 2 Double Beds, Microwave

Room, 1 King Bed, Microwave (Sky View)

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing)

Premium Room, 1 King Bed, Microwave

Room, 2 Double Beds, Microwave

Room, 1 King Bed, Accessible, Microwave (Mobility & Hearing, 3X3 Shower)

Room, 2 Double Beds, Hearing Accessible, Microwave

Deluxe Room, 2 Double Beds, Hearing Accessible, Microwave (Mobility & Hearing)

Guest reviews of Hilton Garden Inn New York Times Square South

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Garden Inn New York Times Square South

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