Name: Hotel Delfino Lugano
Address: Via Casserinetta 6, Loreto, Lugano, Switzerland, Lugano, Lugano District, CH
Price range: $156–$359 per night
Rating: 8.07

What guests think

Reviews of Hotel Delfino Lugano describe a friendly, older three‑star property with clean rooms and lake‑view balconies, balanced by dated decor, some noise and maintenance issues, and occasional disputes or delays around service and extras.

Location is convenient for the lakeside and buses, with a 15–20 minute walk to central Lugano and some uphill sections. Breakfast and the on‑site restaurant are widely praised. Rooms range from small and basic to spacious with balconies and views, and amenities like air‑conditioning or fridges can be inconsistent. Some guests felt prices and add‑ons like parking or breakfast were high for the standard.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Outdoor pool and terrace with lake views are highlights, though the pool was sometimes cold or not ready. Parking is available but can be pricey or tight.

Related guest reviews

10

Grégory

Aug 16, 2025

·

Stayed 2 nights

Piscine et terrasse agréables

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10

Silvia Di

Aug 20, 2023

·

Stayed 2 nights

E' un albergo molto carino che ha una terrazza con una piccola piscina e veduta panoramica, il personale è molto gentile, nel ristorante si mangia bene ed è anche possibile chiedere delle bibite nel pomeriggio, lo consiglio.

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8

Boffa

Jul 30, 2022

·

Stayed 3 nights

Einfaches Hotel, Küche gut, Frühstück o.k. Und Garage etwas eng, wenn gut besucht. 20 Minuten Fussmarsch zum Centrum. Relativ ruhig und Pool und seine Umgebung etwas lieblos. Essen und Frühstück draussen könnte gemütlicher sein. Für drei Tage o.k., länger würde ich mir etwas anderes suchen. Personal freundlich.

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8

Erin

May 19, 2025

·

Stayed 1 night

Not friendly at check-in and balcony has seen better days. Great view on lake side of hotel but cost extra and parking was pricey. Great service at check-out.

8

Stephan

Aug 7, 2025

·

Stayed 1 night

The pool was not ready and the water was icecold.

10

Linda

Aug 3, 2022

·

Stayed 3 nights

Jättefint hotell med perfekt läge i lugano. Fina rum och utsikt ut över sjön. Var inte långt med till sjön. Gratis buss till centrum. Poolområdet var perfekt

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10

Whitney

Jun 16, 2025

·

Stayed 3 nights

The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.

4

Greg

Sep 30, 2025

·

Stayed 2 nights

The room was very "okay". In need of updating and some deep clean. The wallpaper was peeling and there were some bad glue jobs that were kind of creepy. Looked like some sort of bug had been glued into the base board. View was nice from our room. Worst part of the two night stay was when we went to check out the front desk person (Richard or Richardo) said we had to settle up a couple things like breakfast and the city tax. I told him we didn't have the breakfast as we never get it as we rarely eat breakfast. He said, "well ...how about the second day????" I said, "No....we did not have the breakfast!" With this he said, "Well someone said they saw you eating breakfast." I said firmly, "we did not have breakfast!" Thinking back the reality of this is I hardly think someone said, "When that Canadian couple check out I bet they will say they didn't have breakfast!!!!" Is this just a ploy to call people out that may have stolen breakfast. In retrospect I should have demanded to speak to the manager and ask for compensation for this act!! All in all not impressed at all with the hotel and would not return. Room was priced high for what it was. 18 CHF for parking that was easy

10

Angela

Aug 7, 2023

·

Stayed 1 night

We enjoyed our stay at Hotel Delfino. We had a twin room with a balcony with a city view. The beds were very comfortable, and the air conditioner worked well. Our favorite part of our stay was the breakfast. The hotel offered an extensive breakfast buffet, and there are quite a few tables indoors and around the pool area. The pool itself is very nice, with a shower off to the side. Pool towels are available at reception. You can also get free bus passes at reception. The lake is a couple of blocks away, with easy access to the walkway that runs along the lakeside.

10

Michael

Aug 25, 2024

·

Stayed 2 nights

Nice hotel with a pool. Bus stop within 1 block. Easy walk to lakeside promenade.

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Cleanliness

Rooms and common areas are generally clean, with housekeeping viewed positively. A few guests reported worn finishes or areas needing a deeper clean and older-feeling linens.

Related guest reviews

10

Kenneth

May 17, 2023

·

Stayed 2 nights

We stayed 3 nights and loved it! Everyone was welcoming and kind. We ate breakfast and dinner every day at the restaurant at the hotel. The food was delicious and there were lots of choices. The rooms were spotless.

10

luca

Aug 16, 2023

·

Hotel in buona posizione rispetto il lago e il centro, camera e bagno puliti.

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8

Rebekka

Jan 12, 2026

·

Stayed 1 night

sauberes Zimmer, sehr freundliches Personal an der Reception. Buffet eher mittel-, aber zweckmässig

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8

Joanie

Sep 30, 2025

·

Stayed 2 nights

Clean room and dining room except tables weren’t cleared promptly

8

Izabel

Nov 16, 2024

·

Stayed 1 night

Localização razoável, possível ir a pé pra estação de trem e pro centro, para quem gosta de uma caminhada.. hotel antigo.. limpo, porém com a roupa de cama de qualidade baixa deixa o aspecto um pouco duvidoso. Banheiro ok. Não utilizei estacionamento.

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10

Henry

Apr 17, 2023

·

Stayed 3 nights

Barrierefreie Unterkunft. Sauberes Hotel mit drei Sternen im gehobenen Bereich. Absolut zu empfehlen, aber leider im Segment Speisen und Getränke sehr teuer. Personal sehr freundlich.

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4

Greg

Sep 30, 2025

·

Stayed 2 nights

The room was very "okay". In need of updating and some deep clean. The wallpaper was peeling and there were some bad glue jobs that were kind of creepy. Looked like some sort of bug had been glued into the base board. View was nice from our room. Worst part of the two night stay was when we went to check out the front desk person (Richard or Richardo) said we had to settle up a couple things like breakfast and the city tax. I told him we didn't have the breakfast as we never get it as we rarely eat breakfast. He said, "well ...how about the second day????" I said, "No....we did not have the breakfast!" With this he said, "Well someone said they saw you eating breakfast." I said firmly, "we did not have breakfast!" Thinking back the reality of this is I hardly think someone said, "When that Canadian couple check out I bet they will say they didn't have breakfast!!!!" Is this just a ploy to call people out that may have stolen breakfast. In retrospect I should have demanded to speak to the manager and ask for compensation for this act!! All in all not impressed at all with the hotel and would not return. Room was priced high for what it was. 18 CHF for parking that was easy

10

Nancy A

Jun 22, 2025

·

Stayed 1 night

A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.

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Rooms

Rooms range from small and basic to spacious with balconies and lake views; many feel dated. Noise from thin walls or nearby trains appears in some reviews, and air‑conditioning and in‑room amenities can be inconsistent.

Related guest reviews

4

Laurel

Jan 21, 2026

·

Stayed 1 night

Its an alright hotel, it's a bit outdated, and the room was fine but nothing special. The listing also says it's in the center of town, and it is about a twenty-minute walk or a mile from Paradiso.

8

Peter

Oct 13, 2024

·

Stayed 1 night

Wir hatten dieses Mal ein Super Zimmer mit Seesicht und auf Pool von oben. Zimmer und Bad gross und angenehm. Frühstück sehr gut.

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8

Katherine

May 24, 2025

·

Stayed 4 nights

We reported that our air conditioner was not working. The air conditioner in the adjoining room that we rented WAS working. The property manager tried to tell us that they don't turn on the air conditioning until June. We did not believe that statement for one minute. The hallways were cool. Our second room was cool. When we spoke to the front desk initially, they said someone would look at it. Noone ever did. Then the manager tries to give us a speech about how we are all helping the environment. Nope. We paid for air conditioning. Also, our mini fridge was not working. The one in our second room was working. We reported it and were told that that is how it is. Our bottles of water would be served at room temperature. So, it really wasn't a fridge, but a storage unit. Nope! Also, this property is advertised as having ceiling fans. We didn't see or feel a single one. Misadvertised!

8

CHEN-LIANG

Nov 17, 2022

·

Stayed 1 night

風景不錯，沒想到房間那麼小，沒地方整理行李

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6

Philippa

Oct 30, 2023

·

Stayed 1 night

Stayed for two one-night stays as part of a road trip, different rooms each time. Pros: the interconnecting rooms for a family are very convenient and the beds are comfortable. Cons: the hotel feels strikingly dated in terms of decor and amenities. We could not use European adaptors as they would not fit; there are no USB charging points in the rooms.The breakfast is ok but not a huge selling point, and we found it overall a bit soulless though it is convenient to be able to eat there in the evening as it is a distance from the centre of Lugano. For the money I felt it did not offer great value; however it was a cheaper option in the location so perhaps I am expecting too much. None of the reviews mentioned the train line behind the property! Not a deal breaker but hat means frequent and quite noticeable noise. Staff generally pleasant and helpful; a good pit-stop overall

6

Peter

Sep 25, 2023

·

Stayed 3 nights

Decent hotel with some nice people in the reception but way too expensive. I enjoyed my room on the fourth floor with a gorgeous view but when you pay way more than 300 Swiss Francs a night for this three star hotel, you expect more than a room with a Decent hotel but way too expensive. I enjoyed my room on the fourth floor with a gorgeous view but when you pay way more than 300 Swiss Francs you expect more than a room with a small tv, few channels, no coffee machine machine, and a safety box the size of a shoebox. small tv, few channels, no coffee machine, and a safety box the size of a shoebox. But if they lowered the price for a room I would probably be a fan

10

Angela

Aug 7, 2023

·

Stayed 1 night

We enjoyed our stay at Hotel Delfino. We had a twin room with a balcony with a city view. The beds were very comfortable, and the air conditioner worked well. Our favorite part of our stay was the breakfast. The hotel offered an extensive breakfast buffet, and there are quite a few tables indoors and around the pool area. The pool itself is very nice, with a shower off to the side. Pool towels are available at reception. You can also get free bus passes at reception. The lake is a couple of blocks away, with easy access to the walkway that runs along the lakeside.

4

Kevin

Oct 4, 2024

·

Stayed 2 nights

Very dated decor and basic furnishings. Room was cramped and the walls were very thin. Had a room with a connecting door and could hear everything in the adjoining room. Difficult to get a good night’s sleep and do any work in the morning. Location is okay but not particularly scenic for Lugano. Staff at reception were very friendly and welcoming. Lugano is expensive but at over 200 CHF a night this felt very overpriced.

4

Ashley

Nov 28, 2024

·

Stayed 2 nights

The check-in was lacking clarity which locked U.S. out after getting robbed at the train station at midnight. They don’t answer the emergency line they offer. The walls are power thin and house keeping talks across the halls while cleaning. Make sure you take the door code everywhere, they will lock you out. The place is very safe and we were grateful for the locals. They stop responding to what’s app (their offering for communication) once you are checked in. Would not turn to this hotel, but would rewritten to this city.

10

Nancy A

Jun 22, 2025

·

Stayed 1 night

A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.

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Service

Staff are frequently praised as friendly and helpful, with standout assistance at the desk and restaurant. However, some guests reported poor communication, unfriendly check‑in, and slow or disputed responses to issues.

Related guest reviews

8

Rogério

Feb 23, 2026

·

Stayed 2 nights

Equipe prestativa e simpática

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10

Genma

Dec 9, 2024

·

Stayed 3 nights

It was very good, the service was outstanding, the front desk helped on tours and restaurants. We really enjoyed it.

8

Katherine

May 24, 2025

·

Stayed 4 nights

We reported that our air conditioner was not working. The air conditioner in the adjoining room that we rented WAS working. The property manager tried to tell us that they don't turn on the air conditioning until June. We did not believe that statement for one minute. The hallways were cool. Our second room was cool. When we spoke to the front desk initially, they said someone would look at it. Noone ever did. Then the manager tries to give us a speech about how we are all helping the environment. Nope. We paid for air conditioning. Also, our mini fridge was not working. The one in our second room was working. We reported it and were told that that is how it is. Our bottles of water would be served at room temperature. So, it really wasn't a fridge, but a storage unit. Nope! Also, this property is advertised as having ceiling fans. We didn't see or feel a single one. Misadvertised!

10

Graeme

Jun 30, 2023

·

Staff are very friendly and helpful.

8

Erin

May 19, 2025

·

Stayed 1 night

Not friendly at check-in and balcony has seen better days. Great view on lake side of hotel but cost extra and parking was pricey. Great service at check-out.

10

Geoffrey

Aug 6, 2024

·

Stayed 2 nights

The staff were very friendly and accommodating. Simon made dinner service delightful (along with every other interaction). We very much enjoyed our stay and have no problem recommending this lovely hotel in wonderful Paradiso!

4

Greg

Sep 30, 2025

·

Stayed 2 nights

The room was very "okay". In need of updating and some deep clean. The wallpaper was peeling and there were some bad glue jobs that were kind of creepy. Looked like some sort of bug had been glued into the base board. View was nice from our room. Worst part of the two night stay was when we went to check out the front desk person (Richard or Richardo) said we had to settle up a couple things like breakfast and the city tax. I told him we didn't have the breakfast as we never get it as we rarely eat breakfast. He said, "well ...how about the second day????" I said, "No....we did not have the breakfast!" With this he said, "Well someone said they saw you eating breakfast." I said firmly, "we did not have breakfast!" Thinking back the reality of this is I hardly think someone said, "When that Canadian couple check out I bet they will say they didn't have breakfast!!!!" Is this just a ploy to call people out that may have stolen breakfast. In retrospect I should have demanded to speak to the manager and ask for compensation for this act!! All in all not impressed at all with the hotel and would not return. Room was priced high for what it was. 18 CHF for parking that was easy

4

Ashley

Nov 28, 2024

·

Stayed 2 nights

The check-in was lacking clarity which locked U.S. out after getting robbed at the train station at midnight. They don’t answer the emergency line they offer. The walls are power thin and house keeping talks across the halls while cleaning. Make sure you take the door code everywhere, they will lock you out. The place is very safe and we were grateful for the locals. They stop responding to what’s app (their offering for communication) once you are checked in. Would not turn to this hotel, but would rewritten to this city.

10

Laura

Mar 29, 2024

·

Stayed 1 night

Very nice staff and excellent location

8

J E

Aug 7, 2024

·

Stayed 2 nights

Very friendly personnel in general, but I would like to call out Simon: what a outstanding employee! He made our stay and dinner experience exceptional. Very easy public transport connections downtown Lugano. The accommodation itself can use some modernization in terms of furniture and room interior. The quality of the beds was very good.

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Location

Close to the lakeside and public transport; reaching the center typically takes 15–20 minutes on foot and some routes are uphill. Several guests liked the quiet setting and views, while others found it less central or scenic.

Related guest reviews

4

Laurel

Jan 21, 2026

·

Stayed 1 night

Its an alright hotel, it's a bit outdated, and the room was fine but nothing special. The listing also says it's in the center of town, and it is about a twenty-minute walk or a mile from Paradiso.

10

Kyriaki

Jul 30, 2025

·

Stayed 2 nights

Good, convenient property very walkable/busable to both Lugano center and Paradiso.

10

Cicera conceicao

Sep 28, 2025

·

Stayed 2 nights

Hotel confortável, café da manhã muito bom e muita variedade de comida, atendimento excelente da equipe, quarto espaçoso, banheiro bom, a 10minutos da estação de trem, a 300metros do lago.

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8

francis

Sep 4, 2023

·

Stayed 2 nights

A 15 mn du centre de Lugano, rapport qualité prix très correct pour la Suisse

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8

Boffa

Jul 30, 2022

·

Stayed 3 nights

Einfaches Hotel, Küche gut, Frühstück o.k. Und Garage etwas eng, wenn gut besucht. 20 Minuten Fussmarsch zum Centrum. Relativ ruhig und Pool und seine Umgebung etwas lieblos. Essen und Frühstück draussen könnte gemütlicher sein. Für drei Tage o.k., länger würde ich mir etwas anderes suchen. Personal freundlich.

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8

Anastasia

Jul 18, 2023

·

Stayed 3 nights

Pleasant stay in Lugano. The property is conveniently located and quiet.

6

Liliya

Sep 21, 2025

·

Stayed 3 nights

I think it's the best value for money in Lugano, trains nearbyby are frequent but quieter than US. Bed was hard and I would suggest bringing your own pillow. Staff were ecellent and friendly and the breakfast was limited but fairly priced. It's a difficult uphill, upstair walk from the lake so be in shape.

10

Linda

Aug 3, 2022

·

Stayed 3 nights

Jättefint hotell med perfekt läge i lugano. Fina rum och utsikt ut över sjön. Var inte långt med till sjön. Gratis buss till centrum. Poolområdet var perfekt

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10

Angela

Aug 7, 2023

·

Stayed 1 night

We enjoyed our stay at Hotel Delfino. We had a twin room with a balcony with a city view. The beds were very comfortable, and the air conditioner worked well. Our favorite part of our stay was the breakfast. The hotel offered an extensive breakfast buffet, and there are quite a few tables indoors and around the pool area. The pool itself is very nice, with a shower off to the side. Pool towels are available at reception. You can also get free bus passes at reception. The lake is a couple of blocks away, with easy access to the walkway that runs along the lakeside.

10

Michael

Aug 25, 2024

·

Stayed 2 nights

Nice hotel with a pool. Bus stop within 1 block. Easy walk to lakeside promenade.

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Dining

Breakfast is commonly praised for variety and quality, and many enjoyed the on‑site restaurant and dinner service. Some noted average items, extra charges, slow table clearing, or high food and drink prices.

Related guest reviews

10

Silvia Di

Aug 20, 2023

·

Stayed 2 nights

E' un albergo molto carino che ha una terrazza con una piccola piscina e veduta panoramica, il personale è molto gentile, nel ristorante si mangia bene ed è anche possibile chiedere delle bibite nel pomeriggio, lo consiglio.

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10

Kenneth

May 17, 2023

·

Stayed 2 nights

We stayed 3 nights and loved it! Everyone was welcoming and kind. We ate breakfast and dinner every day at the restaurant at the hotel. The food was delicious and there were lots of choices. The rooms were spotless.

8

Rebekka

Jan 12, 2026

·

Stayed 1 night

sauberes Zimmer, sehr freundliches Personal an der Reception. Buffet eher mittel-, aber zweckmässig

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8

Ploynaput

Nov 11, 2023

·

Stayed 1 night

เดินทางสะดวกสบาย ลอบบี้บริการดี แต่อาหารเช้ายังไม่ค่อยโอเคไข่และแฮมไม่อร่อย โดยรวมก็พอใจค่ะ

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8

Joanie

Sep 30, 2025

·

Stayed 2 nights

Clean room and dining room except tables weren’t cleared promptly

10

Matthew

Jul 12, 2025

·

Stayed 1 night

Perfect location in Lugano. The hotel is definitely a bit dated and aged, but in that nice summer holiday family vibe, not bad at all. Breakfast was fantastic. Rooms could definitely benefit from a few more little amenities like extra pillows, a safe, etc.

10

J.Andres

Jun 30, 2024

·

Stayed 1 night

Great hotel, the location and the view were very nice. The room was very comfortable and the staff very attentive. The breakfast included with our stay was very generous and out of this world. We were very happy with our stay at this hotel.

10

Whitney

Jun 16, 2025

·

Stayed 3 nights

The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.

10

Henry

Apr 17, 2023

·

Stayed 3 nights

Barrierefreie Unterkunft. Sauberes Hotel mit drei Sternen im gehobenen Bereich. Absolut zu empfehlen, aber leider im Segment Speisen und Getränke sehr teuer. Personal sehr freundlich.

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8

Nathalie

Jul 11, 2024

·

Stayed 1 night

Attention le prix du stationnement et le petit-déjeuné n’est pas inclus dans le prix, sinon superbe hôtel et bon service, les gens à l’accueil sont agréables

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AI-generated summary based on recent guest reviews

Month	Average price
January	$139
February	$147
March	$149
April	$388
May	$738
June	$658
July	$511
August	$431
September	$240
October	$205
November	$152
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
				1 $278	2 $282	3 $290
4 $202	5 $242	6 $248	7 $251	8 $236	9 $238	10 $255
11 $184	12 $205	13 $239	14 $280	15 $211	16 $213	17 $215
18 $156	19 $178	20 $194	21 $223	22 $208	23 $223	24 $246
25 $165	26 $184	27 $195	28 $200	29 $208	30 $232	31 $208

Hotel Delfino Lugano

Prices for Hotel Delfino Lugano

Monthly average prices

About this property

Location

Room options

Small Queen Room

Superior Double Room with Lake View

Family Two-Bedroom Suite

Junior Suite with Partial Lake View

Comfort Double Room with Balcony

Smart Queen Room

Panorama Suite with Lake View

Guest reviews of Hotel Delfino Lugano

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Delfino Lugano

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $256	22 $348	23 $298	24 $359	25 $194	26 $259
27 $221	28 $256	29 $243	30 $267