Name: InterContinental Hanoi Westlake by IHG
Address: 5 Tu Hoa Street, Tay Ho District, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 8.7

Guest reviews

8.7

Fabulous

Based on 3,791 verified reviews

Who stays here?

Business

28%

Couple

37%

Family

18%

Group

12%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At InterContinental Hanoi Westlake by IHG, travelers consistently praise the tranquil lakeside setting, generous breakfast, and scenic over-water views, while noting that the property shows its age with dated rooms and occasional maintenance or humidity issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Viktor

28 Mar 2026

·

Stayed 2 nights

Outdated room

10

Kimberly Ann

29 Jan 2026

·

Stayed 4 nights

The hotel staff was very nice and accommodating. We enjoyed our stay. Highly recommend.

10

Vishal

26 Jan 2026

·

Stayed 3 nights

I had a wonderful 3-night stay at InterContinental Hanoi Westlake. The hotel is beautifully located over the lake, offering peaceful views and a relaxing atmosphere away from the busy city. The rooms were spacious, clean, and very comfortable. Staff were consistently friendly, attentive, and professional, making the stay feel effortless from check-in to check-out. Breakfast was excellent with a wide variety of options. I would absolutely stay here again and highly recommend it to anyone visiting Hanoi.

8

Maria Victoria

18 Jan 2026

·

Stayed 5 nights

Room was not as welcoming. My room did not get cleaned while i was gone even though i didn’t have a sign saying to not disturb.

10

sukjun

15 Jan 2026

·

Stayed 4 nights

Good

5 Tu Hoa Street, Tay Ho District, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam

Location

InterContinental Hanoi Westlake by IHG is centrally located in Hanoi, a 3-minute walk from West Lake and a 4-minute drive from Dong Xuan Market. This luxury hotel is 2.3 mi (3.6 km) from Ho Chi Minh Mausoleum and 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre.

West Lake(0.2 Miles)

Syrena Shopping Center(0.6 Miles)

Tran Quoc Pagoda(1.2 Miles)

Quan Thanh Temple(1.5 Miles)

Ho Tay Water Park(1.7 Miles)

Hanoi Botanical Garden(1.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately USD 26 for adults and USD 13 for children.

Check-in time is from 3:00 PM, and check-out time is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of USD 88 per vehicle (one-way). Guests must contact the property with arrival details before travel.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for details is recommended.

The hotel is centrally located in Hanoi, just a 3-minute walk from West Lake and a 4-minute drive from Dong Xuan Market. It is also 2.3 miles from Ho Chi Minh Mausoleum and 2.7 miles from Thang Long Water Puppet Theatre.

Yes, the hotel features an outdoor swimming pool. It is operational year-round, but seasonal availability may apply.

Children 11 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

InterContinental Hanoi Westlake by IHG

Amenities

Property description

Book on Vio