Hilton Garden Inn Seattle Bellevue Downtown, WA

Absolutely loved it!! Couldn’t have picked a better hotel in Seattle

Nice clean corner room. Close to downtown attractions.

Let’s start with the positive the staff was friendly, the room was clean and comfortable, the food at the restaurant was fantastic. That being said the description on this site is false breakfast is NOT INCLUDED it is $25 extra a day for basically what you get free as other hotels. Next “pet friendly” I book this option primarily because it usually means at the bare minimum a decent nearby accessible area for my service dog to relive himself. Typically at Hilton Garden Inns it also means treats at the desk and other little amenities that are not expected but a nice treat for my hard working guy. True to brand this location did provide a printout with important area information for dogs which was great because at least that paper told me where the relief area was that the front desk agent initially told me didn’t exist. When we found the area it was kind of a joke. Mostly bushes and cement barely any dirt no grass. Thankfully it worked for my SD who’s trained to go in small areas can’t imagine it works for most pets though. The waste basket for potty bags was full upon my arrival and still full 3 days later when I left (obviously never emptied) and this was also apparently the smoking area so bathroom trips with a side of asthma, thanks. The parking @$44/night was the most poorly laid out parking lot I’ve seen. Signs saying drive on left side nearly lead to several accidents from what I saw. I could go on but I’m out of characters.

Clean room missing coffee pods, could not change clock other than that nice place

This was the most sub par hotel experience. The staff was unhelpful and not friendly, the room had multiple broken items including the shower and light fixtures, room was dingy, and the hotel was OUT OF SOAP. We didn’t have soap upon check in, asked for it 3 times where we were told they would bring it to us… then by the fourth time we were informed the entire property was out of soap. Where at this time we realized there was an entire hotel full of people who weren’t washing their hands because a Hilton hotel was out of soap…. Extremely disappointed all around.