Name: The White Hart Hotel
Address: Church Street, St Austell, England, United Kingdom, St Austell, Cornwall, GB
Price range: $85–$391 per night
Rating: 8.6

What guests think

Across recent reviews of The White Hart Hotel, travellers often highlight warm, attentive staff, while opinions diverge on practicalities such as parking availability and the feel of St Austell, resulting in an overall but not universal recommendation.

Food and breakfast are widely praised for quality and value, and the bar draws locals with a welcoming atmosphere and strong drink options. Rooms range from comfortable and modernized, sometimes with generous space, to small or dated, with a few maintenance and noise issues reported. Cleanliness is generally acceptable, though some guests noted mould, a lobby odour, or dirty windows. Overall, expect a characterful stay with some variability in room standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar is popular with locals and drink options are praised; on-site parking is available but spaces can be limited.

Related guest reviews

10

Thomas

Jan 7, 2023

·

Stayed 3 nights

The hotel was very good, the service by the staff was excellent. Parking, though, was not good. The hotel car park for guests was completely full even though few guest where actually staying. This meant i had to park a 10 minute walk away.

10

Wendy

Jun 29, 2025

·

Stayed 1 night

A last minute change of plan saw us getting the last room available at the hotel. Superb friendly staff bent over backwards to make us welcome. A fabulous meal in the bar/restaurant and great value for money. Mikhail and Trisha were great at looking after everyone all evening. Would definitely recommend this hotel.

10

John

Oct 17, 2025

·

Stayed 3 nights

Drink options were excellent in the relaxed atmosphere of the bar/restaurant. The bar was used by locals which we always find means a good atmosphere. Food wasa lso very good

10

David

Nov 8, 2024

·

Stayed 1 night

Nice hotel in the middle of town with parking, decent breakfast clean room

10

David

Jan 26, 2025

·

Stayed 4 nights

Absolute delight staying here, even on their off-season. The staff were fantastic, especially the barman Michal! He in particular made the stay feel exceptional. Highly recommended.

10

Gregory

Nov 24, 2023

·

Stayed 2 nights

This property was very much how you'd want the main inn of a small town to be. Charm and character, whilst also well kept, modern facilities, good service and good breakfast.

8

Noriyuki

Nov 27, 2024

·

Stayed 1 night

Good facility

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AI-generated summary based on recent guest reviews

Cleanliness

Several guests found rooms clean, but others reported issues such as mould, a lobby odour, and dirty windows.

Related guest reviews

6

Lorraine

Jul 18, 2025

·

Stayed 1 night

The staff were very friendly. The room, although clean, was so out dated. Mould, broken blinds in bathroom, as good as useless shower, lio seat tbat moved when you sat on it abd very small. The area is very deprived. Speaking with locals they reported crime, drugs and drunks. Did not feel safe to walk out in the evening.

10

Sally

Oct 10, 2023

·

Stayed 3 nights

Very friendly, helpful staff. Comfortable and clean as well as good food. Lot to do, interesting places in walking distance.

10

Stephen

Jan 7, 2024

·

Stayed 1 night

Hotel was great. Clean and comfortable with friendly staff.

10

David

Nov 8, 2024

·

Stayed 1 night

Nice hotel in the middle of town with parking, decent breakfast clean room

8

Joanne

Aug 28, 2024

·

Stayed 2 nights

Room very clean, nicely decorated. Bathroom modern. Bed comfortable. Iron kettle hairdryer in room. Breakfast lots of choice and good. Only downside outside area was a bit noisy ( but is in centre of town) and could hear people moving around in the room above.

4

Roderick

Jul 25, 2024

·

Stayed 3 nights

The White Hart (like St Austell itself) lacks investment in the building and infrastructure. The staff were attentive and helpful but the windows were filthy.

4

Pablo

Sep 8, 2024

·

Stayed 2 nights

The rooms are quite old and there is a bad odour in the lobby. The rooms need some refurbishment. My room look at the back door and there was a lot of dump and litter.

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AI-generated summary based on recent guest reviews

Rooms

Some rooms are comfortable or modernized, with a few larger layouts; others feel small or dated with maintenance concerns and occasional noise from outside or above.

Related guest reviews

6

Lorraine

Jul 18, 2025

·

Stayed 1 night

The staff were very friendly. The room, although clean, was so out dated. Mould, broken blinds in bathroom, as good as useless shower, lio seat tbat moved when you sat on it abd very small. The area is very deprived. Speaking with locals they reported crime, drugs and drunks. Did not feel safe to walk out in the evening.

8

Roger

Dec 5, 2024

·

Stayed 1 night

Staff are nice but the bed in room 14 could of had a better mattress. It felt like it had a slump on each side of the double.

10

Stephen

Jan 7, 2024

·

Stayed 1 night

Hotel was great. Clean and comfortable with friendly staff.

6

Catherine

Mar 20, 2024

·

Stayed 1 night

Quite dated, did not look like the images, it was overpriced.

8

Janet

Oct 23, 2022

·

Stayed 4 nights

The meals were fantastic. ! The staff was very friendly and helpful. The room was very small for two people.

10

Claudia

Sep 20, 2022

·

Stayed 3 nights

The White Hart Hotel had all the comforts for a relaxing stay. The staff was attentive and helpful, the breakfast and dinner options were excellent, and the room was large and comfortable. I would recommend a stay here as a base for visiting Cornwall.

8

Judi

May 10, 2024

·

Stayed 1 night

Helpful and welcoming staff Comfortable room and large bathroom

8

Joanne

Aug 28, 2024

·

Stayed 2 nights

Room very clean, nicely decorated. Bathroom modern. Bed comfortable. Iron kettle hairdryer in room. Breakfast lots of choice and good. Only downside outside area was a bit noisy ( but is in centre of town) and could hear people moving around in the room above.

4

Pablo

Sep 8, 2024

·

Stayed 2 nights

The rooms are quite old and there is a bad odour in the lobby. The rooms need some refurbishment. My room look at the back door and there was a lot of dump and litter.

6

Keith

Mar 11, 2024

·

Stayed 2 nights

It was OK. Hotel somewhat tired.

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AI-generated summary based on recent guest reviews

Service

Frequently praised as friendly, welcoming, and attentive; one review noted a staff member with challenging behaviour.

Related guest reviews

10

MRS J A

Sep 25, 2024

·

Stayed 2 nights

We found our stay very good staff were excellent and very helpful. Food was very good would definite stay again.

10

Stephen

Jan 7, 2024

·

Stayed 1 night

Hotel was great. Clean and comfortable with friendly staff.

10

Wendy

Jun 29, 2025

·

Stayed 1 night

A last minute change of plan saw us getting the last room available at the hotel. Superb friendly staff bent over backwards to make us welcome. A fabulous meal in the bar/restaurant and great value for money. Mikhail and Trisha were great at looking after everyone all evening. Would definitely recommend this hotel.

8

Samantha

Mar 6, 2025

·

Stayed 2 nights

Excellent service from all staff members. Food very good, large portions, all home made. Excellent breakfast offering too.

10

Saija

Jun 28, 2022

·

Stayed 1 night

Trevlig och hjälpsam personal

Translate

8

Noel

Nov 19, 2024

·

Stayed 1 night

The staff were friendly and accommodating

8

Judi

May 10, 2024

·

Stayed 1 night

Helpful and welcoming staff Comfortable room and large bathroom

8

Emma

Oct 22, 2023

·

Stayed 2 nights

Lovely stay. Staff amazing. Food very good.

10

David

Jan 26, 2025

·

Stayed 4 nights

Absolute delight staying here, even on their off-season. The staff were fantastic, especially the barman Michal! He in particular made the stay feel exceptional. Highly recommended.

10

Gregory

Nov 24, 2023

·

Stayed 2 nights

This property was very much how you'd want the main inn of a small town to be. Charm and character, whilst also well kept, modern facilities, good service and good breakfast.

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AI-generated summary based on recent guest reviews

Location

Central in St Austell and convenient for the Eden Project and walking to local sights; some found the town rundown or very quiet, and the centre location can bring noise and occasional safety concerns at night.

Related guest reviews

6

Lorraine

Jul 18, 2025

·

Stayed 1 night

The staff were very friendly. The room, although clean, was so out dated. Mould, broken blinds in bathroom, as good as useless shower, lio seat tbat moved when you sat on it abd very small. The area is very deprived. Speaking with locals they reported crime, drugs and drunks. Did not feel safe to walk out in the evening.

8

ian

Jun 4, 2023

·

Stayed 1 night

This hotel appears to be out of place where it is situated. Inside it is full of original features and character, a worthwhile place to rest with excellent food.

8

Valeria

Aug 20, 2023

·

Stayed 2 nights

Good overall, nice position esp for the Eden Project!

10

Sally

Oct 10, 2023

·

Stayed 3 nights

Very friendly, helpful staff. Comfortable and clean as well as good food. Lot to do, interesting places in walking distance.

10

Harry

Jul 11, 2025

·

Stayed 6 nights

Good central location in town.

10

Claudia

Sep 20, 2022

·

Stayed 3 nights

The White Hart Hotel had all the comforts for a relaxing stay. The staff was attentive and helpful, the breakfast and dinner options were excellent, and the room was large and comfortable. I would recommend a stay here as a base for visiting Cornwall.

8

Christine

Oct 6, 2024

·

Stayed 3 nights

The hotel was a lovely old building and we were given a warm welcome but we were surprised by the rundown appearance of St Austell itself as it has such great transport links and nearby attractions. The breakfasts were excellent as were all but one member of staff who presented some challenging behaviour. We enjoyed our stay but not St Austell itself.

10

David

Nov 8, 2024

·

Stayed 1 night

Nice hotel in the middle of town with parking, decent breakfast clean room

8

Joanne

Aug 28, 2024

·

Stayed 2 nights

Room very clean, nicely decorated. Bathroom modern. Bed comfortable. Iron kettle hairdryer in room. Breakfast lots of choice and good. Only downside outside area was a bit noisy ( but is in centre of town) and could hear people moving around in the room above.

10

Marie

Oct 21, 2023

·

Stayed 1 night

Would recommend hotel- st Austell is very quiet

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AI-generated summary based on recent guest reviews

Dining

Food and breakfast are widely praised for quality and value, with large portions and a welcoming bar/restaurant atmosphere.

Related guest reviews

10

MRS J A

Sep 25, 2024

·

Stayed 2 nights

We found our stay very good staff were excellent and very helpful. Food was very good would definite stay again.

8

Janet

Oct 23, 2022

·

Stayed 4 nights

The meals were fantastic. ! The staff was very friendly and helpful. The room was very small for two people.

10

Wendy

Jun 29, 2025

·

Stayed 1 night

A last minute change of plan saw us getting the last room available at the hotel. Superb friendly staff bent over backwards to make us welcome. A fabulous meal in the bar/restaurant and great value for money. Mikhail and Trisha were great at looking after everyone all evening. Would definitely recommend this hotel.

8

Samantha

Mar 6, 2025

·

Stayed 2 nights

Excellent service from all staff members. Food very good, large portions, all home made. Excellent breakfast offering too.

10

Claudia

Sep 20, 2022

·

Stayed 3 nights

The White Hart Hotel had all the comforts for a relaxing stay. The staff was attentive and helpful, the breakfast and dinner options were excellent, and the room was large and comfortable. I would recommend a stay here as a base for visiting Cornwall.

10

John

Oct 17, 2025

·

Stayed 3 nights

Drink options were excellent in the relaxed atmosphere of the bar/restaurant. The bar was used by locals which we always find means a good atmosphere. Food wasa lso very good

8

Christine

Oct 6, 2024

·

Stayed 3 nights

The hotel was a lovely old building and we were given a warm welcome but we were surprised by the rundown appearance of St Austell itself as it has such great transport links and nearby attractions. The breakfasts were excellent as were all but one member of staff who presented some challenging behaviour. We enjoyed our stay but not St Austell itself.

8

Emma

Oct 22, 2023

·

Stayed 2 nights

Lovely stay. Staff amazing. Food very good.

8

Joanne

Aug 28, 2024

·

Stayed 2 nights

Room very clean, nicely decorated. Bathroom modern. Bed comfortable. Iron kettle hairdryer in room. Breakfast lots of choice and good. Only downside outside area was a bit noisy ( but is in centre of town) and could hear people moving around in the room above.

10

Gregory

Nov 24, 2023

·

Stayed 2 nights

This property was very much how you'd want the main inn of a small town to be. Charm and character, whilst also well kept, modern facilities, good service and good breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$137
March	$128
April	$159
June	$157
July	$213
August	$173
October	$160
November	$126
December	$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6 $149	7	8	9 $228	10	11 $296	12
13 $178	14 $301	15 $391	16 $253	17	18 $301	19 $301
20 $128	21 $100	22 $198	23 $238	24 $242	25 $155	26
27 $88	28 $114	29 $114	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $91	3 $119
4 $91	5 $91	6 $140	7 $140	8 $127	9	10 $118
11 $85	12 $91	13 $91	14 $91	15 $91	16	17 $139
18 $91	19 $91	20 $91	21 $91	22 $118	23 $91	24
25 $88	26 $108	27 $91	28 $91	29	30	31

The White Hart Hotel

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