Name: Holiday Inn Express Dublin City Centre by IHG
Address: 28-32 O'Connell Street Upper, Dublin, Ireland, Dublin, County Dublin, Ireland
Rating: 8.8

What guests think

Holiday Inn Express Dublin City Centre by IHG draws strong praise for its friendly, accommodating staff, central O’Connell Street location with easy transport links, clean modern rooms, and an included breakfast that many find varied and convenient.

Common drawbacks include some street and bar noise, compact rooms with limited storage, and the lack of in-room fridges. Breakfast is generally well liked but can feel repetitive or crowded, and a few guests mention cold items or weak coffee. Overall, expect a clean, well-located base with standout service and simple, reliable comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities include a lobby bar and secure entry; off-site parking is available nearby with a hotel discount. Overall amenities are simple, with few extras noted.

Related guest reviews

6

Wendy

2 Sept 2024

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Stayed 5 nights

No storage in room No bartender in bar most nights had to be summoned Window would not open for fresh air

8

Brenda

13 May 2025

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Stayed 3 nights

Good location but pricy. Parking is in a parkade a block away. Breakfast was ok but not amazing for size of hotel

10

Corbin Nieman

24 Jul 2025

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Stayed 7 nights

The doorman/security were ever nice. Loved the bar that was open til 2pm. And that you can take pints from the bar up to your room. Loved that part so much.

10

Craig

13 Aug 2025

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Stayed 2 nights

Staff were lovely. I like that you had to use your room card to even get in the hotel. Very quiet, just 5 star service at a good price. Thank you.

10

Jacquelyn

14 Dec 2024

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Stayed 2 nights

Very well equipped room and wonderful breakfast and lobby bar

10

Andrew

6 Oct 2024

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Stayed 3 nights

Great location to checkout Dublin. Offsite parking not ideal but worked out ok in the end. Good breakfast and helpful staff for all our tourist Q’s. Thanks, A & K

10

Elizabeth

6 Oct 2025

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Stayed 3 nights

Great location/proximity to everything! Very bright, clean, and secure property. Staff is very friendly, helpful, and welcoming. Nice breakfast selection.

8

Andreas

21 Sept 2025

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Stayed 1 night

Hotel ist im Zentrum, die Parkmöglichkeiten waren in einem Parkhaus in der Nähe. Das Zimmer war sehr sauber und gut eingerichtet. Frühstück war abwechslungsreich. Man sollte aber die Hauptzeiten vermeiden

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10

James

14 May 2025

·

Stayed 2 nights

No gym

10

Sonja

20 Sept 2025

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Stayed 2 nights

Reception from Dawid was warm and welcoming. We stored our luggage as we were early. Perfect location to train stations and Luas however we walked everywhere from this hotel. The rooms were clean, spacious and had a lovely bathroom and comfy bed! Breakfast was wonderful! Spacious lobby with bar. Highly recommend!

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Cleanliness

Rooms and public areas are consistently described as very clean, with housekeeping generally reliable. A few maintenance or odor issues are noted, such as leaks, slow drains, or isolated housekeeping delays.

Related guest reviews

6

Csaba Bela

4 Aug 2025

·

Stayed 4 nights

Ich hatte ein Zimmer im 6. Stock für 4 Nächte, es war sauber und ausreichend groß, die Betten bequem mit festen und weichen Kissen. Leider gab es keinen Schrank, nur ein paar dünne Bügel zum Aufhängen von Kleidung. Es gab einen Safe und die Möglichkeit Tee oder Kaffee zu kochen. Das war sehr gut. Das Housekeeping war teilweise um 14h noch nicht im Zimmer gewesen. 2x fragte ich an der Rezeption nach, weil das Wasser im Waschbecken nicht gut abfloss. Im Bad gab es Produkte von "Dove". Die Rezeption war immer besetzt und die Mitarbeiter, auch die der Security sehr freundlich!! Das Frühstück war da....Das Rührei aus Pulver, der Speck mit Fettaugen, die Muffins trocken und das Brot nur! getoastet genießbar. Die Bananen waren gut, aber der Käse lag teilweise schon etwas länger auf der Platte, zumindest sah es so aus. Im Frückstücksraum ( eine Verlängerung der Lobby) war es recht kalt und es herrschte das unpersönliche Flair einer Großküche/Kantine. Das Angebot an Kaffee, Tee und Kakao war sehr gut. Ich konnte am frühen Morgen (04:00h) problemlos auschecken. Als ich das am Abend zuvor abklärte, wurde mir kein Frühstück to go angeboten. Die Lage des Hotels ist sehr gut, alles fußläufig erreichbar und gute Anbindung an den Aircoachbus zum Flughafen. Gute Restaurants auch in unmittelbarer Nachbarschaft. Alles in allem war das Preis-Leistungsverhältnis ( besonders wegen des Frühstücks) eher weniger gut.

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10

Danny

2 Nov 2025

·

Stayed 1 night

It is the cleanest hotel i have been too. Smelled great. Great customer service and breakfast was excellent

10

Marie

9 Dec 2025

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Stayed 7 nights

Yes the room was spotless the staff was amazing

4

Joseph

8 Nov 2024

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Stayed 2 nights

The room smelled terrible. Like musty feet. Also there was a weird lease seemingly coming from the bathroom onto the carpet by the bed which smelled horrible.

10

Dorothy

11 Jan 2026

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Stayed 2 nights

Staff were amazing- friendly and very helpful. Room was lovely, very clean and quiet. Perfect location for getting around, the airport bus stopped 50 yards from the entrance to hotel couldn’t have been easier. Great value would definitely stay again 😃

10

Carol

27 Jul 2025

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Stayed 5 nights

Staff were all so friendly everything spotlessly clean. Comfortable bed and a shower head you can hold in your hand. Ideal location for tourists.

10

Elaine

31 Oct 2025

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Stayed 3 nights

During a recent stay in Dublin, my husband and I stayed at the Holiday Inn Express on O’Connell Street. We couldn’t have asked for friendlier, more helpful and accommodating staff. Our room was spotless on arrival. The hardworking housekeeping staff maintained the high level of cleanliness throughout our stay.

10

Megan

10 Oct 2025

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Stayed 2 nights

Excellent location, clean comfortable rooms, and breakfast was very good

10

Suzanne

17 Nov 2025

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Stayed 2 nights

Really excellent place to stay. The hotel was super clean and fresh, the staff were very helpful and friendly. Excellent breakfast included. Location was great too, a short walk to the river along O'Connell Street, and you are right at the heart of the city. The hop-on on hop-off bus service was just a few metres from the hotel, too. I would definitely stay here again if I return to Dublin, which I hope to da as it was such a wonderful place to visit.

10

Linda

20 Apr 2025

·

Stayed 1 night

Really friendly and helpful. Hotel was very clean

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Rooms

Rooms are modern and comfortable but often compact, with limited storage and no in-room fridge noted by several guests. Some report noise from nearby bars or the street and occasional temperature control issues.

Related guest reviews

8

Ulrika

10 Nov 2025

·

Stayed 3 nights

Lite svårt få det lagom varmt på rummet. Kändes lite fuktigt på nå vis. Annars e vi väldigt nöjda me vistelsen

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8

Galina

29 Aug 2025

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Stayed 5 nights

No fridge, no additional nightstand, no shelves.. weird. The hotel is next to many places what’s good. Recommend if you don’t mind the fridge and cold water

10

Rinku

17 Oct 2024

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Stayed 4 nights

The property was located in the heart of Dublin, close to restaurants, public transportations which was convenient and easy to navigate. The only thing that was negative was that there was a pub next door and we heard music and people until 2am, very loud even on weekdays.

8

Sherry Myrle

5 Apr 2025

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Stayed 6 nights

Beds are hard as a rock.

8

Donna

3 Sept 2025

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Stayed 1 night

Nice room. Very good staff. Walkable and in a good location. Only complaint with the room was it was very cold. Tried to get it to warm up, but no luck.

6

Ben

27 Dec 2024

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Stayed 1 night

The hotel was new and well-maintained; however, our room was on the 1st floor, and we had to deal with a very loud nightclub right next door that felt like it was in our room. The parking is also really inconvenient and far away and there’s nowhere to pull up to unload. Also, the lights in our room didn’t work until we put our key card in a slot on the wall (no one told us this was required, and being American, we aren’t aware if this is a standard in Irish hotels). It was fine for one night, but I wouldn’t return, especially for an extended stay.

8

Nicholas Adrian

13 Oct 2025

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Stayed 5 nights

Fantastic location right on O'Connell Street, beside the Airport Express bus stop. Staff friendly, breakfast acceptable (apart from the undrinkable coffee), room small (despite being on a corner) but clean. Main quibble was over the lack of storage space - one small closet with six hangers and a shelf and that was it. No drawers at all anywhere else, just small bedside shelves, one of which was almost entirely taken up by the phone.

10

Jane

1 Feb 2025

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Stayed 5 nights

The shower was the best I’ve experienced this trip. I liked the bathroom space and fixtures. It was a pleasant room, comfortable bed. I miss a dresser when staying more than a night. It did have a table top space for luggage wish I appreciated.

8

Stella

9 Nov 2025

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Stayed 2 nights

Room was small but clean and the bathroom was great with a walk in shower. Bed a little firm and squeaky but otherwise fine. Location is very convenient for walking, trams and buses but also can be a bit noisy and boisterous on Friday and Saturday nights. Would stay again.

8

Kevin

22 Sept 2024

·

Stayed 4 nights

Small. No place to hang ANY clothes, etc

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Service

Service is a standout: staff are widely praised as friendly, helpful, and accommodating, with early check-in and luggage help frequently mentioned. Occasional issues arise around check-in handling or communication, but these are less common.

Related guest reviews

10

Catherine

2 Nov 2025

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Stayed 5 nights

From check in to checking out, the staff were so caring and obliging. The room was modern and near, very quiet and had all the facilities needed for a comfortable stay. The breakfast buffet was excellent with a variety of options to suit all tastes!

10

Brian

23 Nov 2025

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Stayed 4 nights

Amazingly excellent in all ways. Every single employee was an A++ player.

10

RONALD

28 Oct 2025

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Stayed 3 nights

Danielle, at the front desk was excellent not to say they others were not. i would 100% recommend this place to anyone traveling to Dublin

10

Nicholas

1 Oct 2025

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Stayed 4 nights

Staff at the front desk was great. Breakfast staff were polite to assist for all your requests. Would definitely stay again.

8

Erin

27 Sept 2025

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Stayed 1 night

I remember this hotel being built on a previous trip to Dublin. It's nice, clean and in a great location for city center and bus to Dublin Airport. Staff was a little rude about the check-in time. I was literally there like 10 minutes before it started, but they still let me check in "early" My room was on the noisy side of the street so couldn't have the window open. I think it's ridiculous that you have to join their rewards program to use the Wi-Fi. I don't want to join 10 different hotel chain reward programs when traveling for leisure.

10

Dorothy

11 Jan 2026

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Stayed 2 nights

Staff were amazing- friendly and very helpful. Room was lovely, very clean and quiet. Perfect location for getting around, the airport bus stopped 50 yards from the entrance to hotel couldn’t have been easier. Great value would definitely stay again 😃

2

Michael

19 Oct 2025

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Stayed 1 night

Due to a sudden illness my partner was unwilling enough to travel so I reached out to the hotel via hotels.com and through their official email to see if there was anything they could do regards refund or using the nights stay at a different date and still haven’t received a reply. Very disappointing as up to that the communication was very good with the hotel.

10

Mark Richard

5 Feb 2025

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Stayed 2 nights

Just spent 2 nights 3 days in Dublin and stayed at this excellent IHG hotel. We arrived a few hours early but Rishi , who greeted us, managed to find us a room, welcomed us both to Dublin and as it was my wife’s birthday, Rishi organised 2 free complimentary drinks. We have been regular travellers over the years but this was service and professionalism at its best . Rishi needs complimenting on his service! The hotel itself is located right in the heart of Dublin 20-25 minutes walk to Temple Bar, all amenities are right on the doorstep. Superb location Breakfast was varied and generous. All staff were polite and helpful, a credit to the company.! On a side note, there’s a great traditional pub off O’Connell St. The Oval is worth a look and a great pint of Guinness!

10

MARCIA CRISTINA

16 Sept 2025

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Stayed 3 nights

Nessa viagem passamos por vários Holiday Inn, todos muito bem atendidos ,porém esse em especial superaram nossas expectativas desde o check-in até o check-out. Equipe super eficiente e simpática, agradecimento especial a Letícia que nos deu várias dicas de passeios e foi super atenciosa conosco, assim como a Naiara e o Swetan que estava sempre pronto para ajudar. Parabéns por essa equipe, nos sentimos muito acolhidos ! Localização do hotel perfeita, fizemos a maioria dos passeios a pé !

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10

Jenifer

5 Sept 2025

·

Stayed 1 night

Excellent service from check in to breakfast, to check put. All staff were helpful and positive.

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Location

Central O’Connell Street location is highly convenient for walking to sights and accessing buses and the airport coach right outside. Some note street noise or a lively nightlife nearby.

Related guest reviews

10

Mark

2 Oct 2025

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Stayed 2 nights

I have not been in a Holiday Inn Express for years. But that is about to change. We had a remarkable stay at this hotel. Firstly, the airport shuttle (third party) drops you off steps away from the hotel. And what a wonderful spot. So convenient and walkable to everything. Staff were welcoming. Room was extremely clean and well organized. Air conditioning was superb and the room was very quiet considering we were right in the heart of Dublin. And one notices the little things like a huge bathroom towel and actual hair shampoo. The breakfast was awesome. So tasty with such a wide variety of foods and beverages to pick from. I will be back and recommend this place for all. 10/10

10

Mary

25 Aug 2025

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Stayed 1 night

Great central location close to transportation and shopping

8

MARTIN

4 Apr 2025

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Stayed 2 nights

Great city centre location

10

Javier

13 Aug 2025

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Stayed 3 nights

Location was perfect. The bus from the airport has a stop right in front of it.

10

Shelley

20 Sept 2025

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Stayed 6 nights

Great location. Close to restaurants, shopping, sightseeing. Transportation at the front door! Staff is excellent! Free breakfast is great!

10

John

12 Aug 2025

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Stayed 8 nights

The location was ideal for getting around Dublin.

10

Elizabeth

6 Oct 2025

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Stayed 3 nights

Great location/proximity to everything! Very bright, clean, and secure property. Staff is very friendly, helpful, and welcoming. Nice breakfast selection.

10

DAVID EMILIO

21 Oct 2025

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Stayed 2 nights

Great location

10

Scott

22 Sept 2025

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Stayed 3 nights

Location is everything in Dublin and this Holiday Inn Express on O’Connell Street is great. Airport coach transfer (Aircoach) picks up and drops off right outside. Easy walk to everything tourist in Dublin. Breakfast is what you would expect from a Holiday Inn. Can’t fault the place.

10

Kathleen

11 Nov 2024

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Stayed 1 night

The staff at the O’Connell Street Holiday Inn are the best! They are very helpful and accommodating, going out of their way to make your stay pleasant. The location is convenient for walking around and I feel safe walking alone during the day- nighttime walking requires the same caution you would use in any large city.

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Dining

Included breakfast offers a good variety and takeaway options, and many guests enjoy it. It can be crowded or repetitive, and some report cold items or weak coffee.

Related guest reviews

10

Catherine

18 Oct 2025

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Stayed 3 nights

Good location great staff very clean good breakfast

10

Catherine

2 Nov 2025

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Stayed 5 nights

From check in to checking out, the staff were so caring and obliging. The room was modern and near, very quiet and had all the facilities needed for a comfortable stay. The breakfast buffet was excellent with a variety of options to suit all tastes!

10

Myk

26 Aug 2025

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Stayed 3 nights

Breakfast was consistently good. Lots of options. Easy access to transportation. Short walk to College Green and Trinity College down O'Connell Street.

8

Robert

9 Dec 2024

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Stayed 2 nights

Excellent service. My only complaint is the breakfast eg the hot breakfast items were all cold on both days of our trip.

8

Paul

29 Jan 2026

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Stayed 2 nights

Clean and good breakfast.

10

Sarah

2 Jun 2025

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Stayed 1 night

Good hotel location is great. Staff polite. Rooms are good. Breakfast very good. Nice touch to have takeaway bags beside floury baps and hot food so catering to those who cant stay for full beeakfast and thise who want to make a hot breakfast bap on the go.

8

Tom

18 Dec 2024

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Stayed 2 nights

Hotel clean and located centrally. Only drawback would have been that the food at breakfast wasn't warm enough due to being stored in heated bowls. Otherwise all good.

10

Roger

20 Jan 2025

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Stayed 5 nights

The free breakfast served every morning was good. An expansive range of breakfast items to meet anyone’s needs.

8

Nicholas Adrian

13 Oct 2025

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Stayed 5 nights

Fantastic location right on O'Connell Street, beside the Airport Express bus stop. Staff friendly, breakfast acceptable (apart from the undrinkable coffee), room small (despite being on a corner) but clean. Main quibble was over the lack of storage space - one small closet with six hangers and a shelf and that was it. No drawers at all anywhere else, just small bedside shelves, one of which was almost entirely taken up by the phone.

10

Winston

1 Aug 2025

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Stayed 6 nights

extremely friendly, cooperative staff. easy access to transport or walks to different sites yet away from the noise of the city. long breakfast hours and breakfast to go if needed. one drawback- breakfast menu doesn't change but there is variety of choices -from cereal, yogurt,bread ,croissants,pancakes, eggs,sausages, beans ,mushrooms,hash browns, fruit, hot chocolate, cappuchino machines, juices ,tea coffee.

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Holiday Inn Express Dublin City Centre by IHG

Amenities

Property description

Amenities

Dining

Rooms

Location

Guest reviews

Fabulous

Who stays here?

What guests think

What guests think

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Rooms

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Service

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Holiday Inn Express Dublin City Centre by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Guest reviews

Fabulous

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Dublin City Centre by IHG

Have a question?

Holiday Inn Express Dublin City Centre by IHG