Residence Inn by Marriott Dallas Plano/Richardson at Coit Rd.

Clean rooms, showers and kitchen, the breakfast options different every day was nice and good too. Nice pool enjoyed hot tub and the fire pit. We enjoyed our stay they made it accessible for my father that had surgery near by, giving us a room where we wanted for it to be easier for him , tysm we appreciate you. Definitely staying again

It was a nice stay, there was nothing that was horrible that I would approach management to express my dislike. But they do allow pets but I was informed at check in that housekeeping needs to clean our room every day during our stay while we were there. Which isn’t that big of a deal and luckily we had the time to notify housekeeping when they could access our room so they can clean it. So this is their way to make sure dogs are not damaging their property which I totally understand but it’s kind of a pain to figure out a time when you will be around when housekeeping is on property. Also the water temperature was not very warm and not at all hot. And I took a shower at 4:30 a.m. so not like there should have been much demand at that time.

Very pleased with the hotel and the pool and hot tub. The room was super nice. Only complaint they need better pillows would absolutely book a stay with them again

We upgraded to a 2 bedroom 2 bathroom suite. It was very nice and clean and worked great for our family. The kitchen was nice as well and we enjoyed the indoor pool. We visit this area about twice a year. We will definitely be back! It's also near a Central Market, some restraunts and a Walmart.

The indoor pool is great! The employees do a great job of maintaining hygiene. I am a fan of the breakfast options.

Wonderful service and breakfast. The room was spacious enough to kick back after a long day of business meetings. And this place has a hot tub! Loved it!

Quiet and clean. The grounds were gorgeous. The room was nicely furnished. The staff was very pleasant and helpful.

We enjoyed our 2 night stay. Central market around the corner was very convenient. As with other residence inn properties we have stayed at, we don’t understand why indoor pool is not heated. We actually split our stay and moved to a location with a heated pool.

Clean and friendly and good location great for my pets

The pool was heated and very clean and hot tub was clean. Very beautiful facilities. Room was clean and very nice! No complaints! Will definitely stay here again!

Superb service, clean rooms, and friendly staff!

I had ants in my bed!

This place was great for our trip to Plano. The hotel was quiet and very clean. The beds were comfortable and breakfast was excellent. The staff was nice. We would definitely stay here again.

Clean and comfortable

1st room was full of ants in the kitchenette. The lights flickered. 2nd room the toilet would not flush. Front counter girl had no care in the world. The GM never even called us back about the crappy rooms and service.

Very clean and amazing breakfast. The staff was absolutely amazing

Great location, clean hotel.

Very clean.

I was very impressed with this place. So so clean! No odor or anything. The location was conveniently close to every place that we wanted to go to. This will be our new place to stay when we’re back in the area. We’re very pleased with our stay. Highly recommended!

Much cleaner than other properties. Beds are kinda cheap and uncomfortable but very clean.

Very pleased with the hotel and the pool and hot tub. The room was super nice. Only complaint they need better pillows would absolutely book a stay with them again

The room and hotel was to our expectation however the guest next door played loud heavy bass music until 1:30 am. We could not take another night so we left a day early. Very disappointing. Because we pre-paid we had no recourse for a room adjustment or credit.

Great stay, great breakfast.. sofa bed is not comfortable but everything else was amazing

The staff was amazing, very helpful and accommodating . The property is in need of a remodel . The decoration is outdated and the furniture is of inferior quality . Our first rooms thermostat wasn’t working and walked into a hot room , our second room had unfinished patchwork in the ceiling. Overall a good experience but not amazing

We upgraded to a 2 bedroom 2 bathroom suite. It was very nice and clean and worked great for our family. The kitchen was nice as well and we enjoyed the indoor pool. We visit this area about twice a year. We will definitely be back! It's also near a Central Market, some restraunts and a Walmart.

The room was an accessible one and the design was - challenging. You could not take a shower without getting water all over the bathroom floor. The room was run down and needed maintenance, some of which we did ourselves, like tightening the kitchen sink faucet so it did not spin. The toilet did not always flush. The light and fan over the stove were either always on or always off - the switches had no effect. Having a kitchen was very nice and it was well stocked with tools and pots. We liked that the bedroom was a separate room from the kitchen and sitting area. The provided breakfast was very good. The room was clean, if beat up.

Wonderful service and breakfast. The room was spacious enough to kick back after a long day of business meetings. And this place has a hot tub! Loved it!

The Facility was perfect and the staff very friendly and helpful. The only complaint I have is that the bed matress was too firm.

shower wasn’t the best low water pressure and don’t like the half wall design

Great amenities for the price. Extremely friendly staff at check in. Loved the size of our suite. I think it was bigger than our daughter's apartment in Austin.

The staff was friendly and helpful. Thank you

Wonderful stay! The staff is friendly and accommodating as well. Love it!

Incredible customer service and comfortable rooms! Love it!

Superb service, clean rooms, and friendly staff!

I paid for a suit and the staff member gave me a studio room instead

Customer Service lacks.

The first room we received had a moldy smell. We noticed a shop fan being used to dry the carpet. As soon as we reported the issue, it was resolved. The supervisor on site empowered the young man at the front desk to upgrade our room and apologized for the inconvenience. Our family was impressed and pleased with the outcome. Thank you for resolving the issue with professionalism.

1st room was full of ants in the kitchenette. The lights flickered. 2nd room the toilet would not flush. Front counter girl had no care in the world. The GM never even called us back about the crappy rooms and service.

The Residence Inn provided all I needed to high standard for my work trip. Room was clean, well appointed and the staff friendly and helpful. The cost of incidental drinks was quite ridiculously high however $15 for two bottles of normal beer!! Breakfast was good varied and fresh each morning so well done there. All in all a good stay.

Great amenities for the price. Extremely friendly staff at check in. Loved the size of our suite. I think it was bigger than our daughter's apartment in Austin.

Great location for the things we planned to do. Breakfast was good and facilities were nice and clean. Staff was extremely helpful. I hope to stay again when in town.

It was very quiet I didn't here any yelling and babies crying and my room was so clean I could not find dust anywhere. And the employees have good customer service. I didn't here any noise at all and my job was next door, all I had to do was put walk to my job. Everything was good and I have no complaints about it. I will recommend this place to my family and friends.

We upgraded to a 2 bedroom 2 bathroom suite. It was very nice and clean and worked great for our family. The kitchen was nice as well and we enjoyed the indoor pool. We visit this area about twice a year. We will definitely be back! It's also near a Central Market, some restraunts and a Walmart.

This place was great for our trip to Plano. The hotel was quiet and very clean. The beds were comfortable and breakfast was excellent. The staff was nice. We would definitely stay here again.

Great location, clean hotel.

Easy checkin and out as we were pre booked. Friendly staff. Convenient location with easy access to everything. Clean rooms and property.

I was very impressed with this place. So so clean! No odor or anything. The location was conveniently close to every place that we wanted to go to. This will be our new place to stay when we’re back in the area. We’re very pleased with our stay. Highly recommended!

Great easy place to stay while in town for business. Great location and near tons of food and other stores needed. everything was very clean!

Excellent location, clean and family friendly.

location to family

We really enjoyed our stay. The room was nice and big and the amenities were terrific! The breakfast was good with some extras that made it better than a normal free breakfast. Will definitely return.

To start with we got there and got our room I had checked in ahead of time, difficult to find the entrance, then we got in and got keys to our room on 2nd floor, went up- elevator is painful and started to unpack, Now the closet door didnt open, after enough trying to work with it, went down and told the guy at reception, he gave me tips on how to fix it instead of saying he can come up and help. I did what he told me still no luck, now we call him and he offers to come up and then tries fixing it for a whole 20 minutes, so what makes him think it was a small fix and I have to fix this. Anyway other issue, air-conditioning in this room only works at 65 degrees clicks on so the cold draft right on face in the bed has left us with dry throat, eyes - itchy and red. Stuffed up every morning. Next is Breakfast, today day 4 I got some potatoes, last 3 days nothing is veggies except spinach leaves. hORRIBLE NO VEG options, only waffles in 2 places, 3 types of eggs, sausage, bacon and egg ham. Same clumpy oatmeal everyday, Like other hotels have pancakes, No potatoes or potato hash with onions, bell peppers, very minimalist breakfast, no milk cartons,more coffee and tea options, more yogurt options, more pancake machines, usual nonsense. Pillows sunk, Shower is half door all water on floor outside. We complaint about the people next door banging our wall and people upstairs running at all hours. Nothing was done. Cleaning crew is not great either. Now we all have CoviD

Great stay, great breakfast.. sofa bed is not comfortable but everything else was amazing

Wonderful service and breakfast. The room was spacious enough to kick back after a long day of business meetings. And this place has a hot tub! Loved it!

Best hotel breakfast we’ve had in a long time. Food tastes good and food area well stocked and clean

Very clean and amazing breakfast. The staff was absolutely amazing

The Residence Inn provided all I needed to high standard for my work trip. Room was clean, well appointed and the staff friendly and helpful. The cost of incidental drinks was quite ridiculously high however $15 for two bottles of normal beer!! Breakfast was good varied and fresh each morning so well done there. All in all a good stay.

The property was well kept, the staff were great, and they had gluten free breakfast options.

Good location and the room is very spacious, which is perfect for families. Breakfast is one of the best of the hotels that offer free breakfast.

Good services. The property is very cleaned. We enjoyed ourselves. Before i forget the breakfast is so good. They're have choice. They have good customers services. Quite environment.