Naman Retreat

My stay was absolutely fantastic. Jasmine, my Ambassador and personal representative, was exceptional, attentive, friendly, and truly made my experience feel special from start to finish. The atmosphere throughout the resort was serene, relaxing, and beautifully maintained. And the breakfast was incredible, easily one of the highlights of our stay. I would highly recommend this resort and can’t wait to return in the future.

We stayed at Naman Retreat with high expectations, and while there are some strong positives, there are also several areas that need serious improvement. On the positive side, the villa is very spacious, with large rooms and excellent air conditioning, which made the stay comfortable. The pool is big and enjoyable, and the beach is beautiful and peaceful. The hotel itself is quiet, making it a good place to relax. The spa is fantastic and definitely one of the highlights. Most importantly, all the staff were very friendly and genuinely willing to help. However, there were consistent issues that affected the overall experience. Housekeeping was below average—cleaning was inconsistent, and basic items like towels and water were often not replenished. Maintenance is clearly lacking, with several problems during our stay, including a clogged toilet, a pool malfunction, and drapes falling off. While these issues were eventually fixed, it’s frustrating to have to repeatedly call for things that should already be in good condition. Additionally, the blackout curtains are ineffective, as they do not block direct sunlight. The overall state of maintenance extends beyond the rooms. The walkways around the property are in poor condition and pose a serious safety hazard, with damaged and uneven wooden planks that feel unsafe to walk on. This is something that urgently needs attention. The food was another major disappointment. It was well below average in quality, with small portion

The room was stunning, servers were helpful, definitely would come back! However, one thing I would like to mention is that there is no physical separation between the toilet and the bed (there is a "curtain" that only blocks the sight...), so you have to stay in the room with someone you are VERY intimate with that you don't mind using the toilet in front of... we certainly were a little uncomfortable with that.

Staff was very nice and helpful

I had issues w/ some of the service, i was at the sitini pool and i had saved a lounge chair and went to the bathroom, i even told the server to serve me in that seat. after i went to the bathroom, i come back and a couple had taken the chairs that i had saved, the server actually told me to go get another seat and I had to ask the couple to give me back the seats, which they were nice enough to do but i was frustrated that the staff knew I had those seats, and had told me to get another seat.