Hotel Seville NoMad - The Unbound Collection by Hyatt

Staff at front desk are great

Lobby was really nice, check in was good, the room was okay. The bathroom had a super strong musty smell, and the room had some leftover trash from the previous guests in there which made me a little nervous about how clean things actually were in the rest of the room. We only stayed for one night, so not a huge deal. Would’ve been a bigger deal if we were staying longer I imagine.

the bathroom broken times, one time water was leaking from the roof and we had to wair 5 hrs to get to our room to get ready and lost a reservation to the Vanderbilt building 300dls waste!, parades, no water from 9pm to 7am 3 nights

A very nice hotel. Great location. Room as advertised. Clean. Excellent restaurant on premises. A couple odd downsides, one minor, one major: Minor: The front desk kindly acknowledges simple requests but there is no follow through: On three successive days, I asked the front desk to inform the maid service that our bathroom needed a refill on the bath gel dispenser. On three successive days the bath gel dispenser remained unfilled. Only on our 2nd to last day of the stay did I meet the maid and asked her to do so--and she did. On each day I asked the front desk to inform the maid to provided a full set of 4 towels for our family of 4. On each day we received 4 bath towels but only 2 hand towels and 2 washcloths. The maid told me--"We don't have enough hand towels and washcloths...". Major: On the last night of our stay. The hotel turned off water to all the rooms due to outside construction work. We were given no advanced notice. No running water. No toilet. Despite a lack of running water for a 12 or more hour period, we were charged a full rate for that day of our stay.

Room clean, staff is very friendly and helpful. Breakfast or bar n/a.