Banyan Tree Kuala Lumpur
US$383
/ night
Avg. for October
Prices for Banyan Tree Kuala Lumpur
Select dates to see prices and availability
US$383
/ night
Avg. for October
Monthly average prices
Nightly prices at Banyan Tree Kuala Lumpur average US$261 in the cheapest month (June) and US$439 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$439 |
| February | US$298 |
| March | US$271 |
| April | US$270 |
| May | US$279 |
| June | US$261 |
| July | US$282 |
| August | US$308 |
| September | US$287 |
| October | US$383 |
| November | US$323 |
| December | US$332 |
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Oct · US$383
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Most expensive: January (~US$439)
Cheapest: June (~US$261)
About this property
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary ...
Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Grab a bite at Horizon Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 55 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Location
With a stay at Banyan Tree Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and 9 minutes by foot from KLCC Park. This luxury hotel is 0.8 mi (1.2 km) from Petronas Twin Towers and 0.6 mi (1 km) from Suria KLCC Shopping Centre.
What's nearby
Pavilion Kuala Lumpur(0.1 Miles)
Fahrenheit 88 Shopping Mall(0.3 Miles)
Kuala Lumpur Convention Centre(0.4 Miles)
Lot 10 Shopping Centre(0.4 Miles)
KLCC Park(0.5 Miles)
Sungei Wang Plaza(0.6 Miles)
Changkat Bukit Bintang(0.6 Miles)
Jalan Alor(0.6 Miles)
Suria KLCC Shopping Centre(0.6 Miles)
The Exchange TRX(0.7 Miles)
Low Yat Plaza(0.7 Miles)
Prince Court Medical Centre(0.7 Miles)
Petronas Twin Towers(0.8 Miles)
Berjaya Times Square(0.8 Miles)
Kuala Lumpur Forest Eco Park(0.9 Miles)
Subang (SZB-Sultan Abdul Aziz Shah)(17.7 Miles)
Kuala Lumpur International Airport (KUL)(37.2 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Location
02 Jalan Conlay, Kuala Lumpur, Malaysia
Pavilion Kuala Lumpur (0.1 Miles)
Fahrenheit 88 Shopping Mall (0.3 Miles)
Kuala Lumpur Convention Centre (0.4 Miles)
Lot 10 Shopping Centre (0.4 Miles)
KLCC Park (0.5 Miles)
Sungei Wang Plaza (0.6 Miles)
Room options
9
Signature Wellbeing Retreat King
Room details
1 Extra-Large Double Bed
Sleeps 2
678 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)
Room details
1 Extra-Large Double Bed
Sleeps 2
969 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Banyan Retreat, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
549 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Signature Sky Retreat, 1 King Bed, Kl Tower View
Room details
1 Extra-Large Double Bed
Sleeps 2
581 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Sky Suite, 1 King Bed, Twin Tower View Or City Skyline View
Room details
1 Extra-Large Double Bed
Sleeps 2
549 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Sky Sanctuary Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
1248 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Signature Banyan Retreat, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
549 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Signature Banyan Retreat, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
678 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Signature Sky Retreat, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
581 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Banyan Retreat, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
549 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Banyan Tree Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
3369 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Banyan Tree Kuala Lumpur
9.3
Superb
Based on 2,880 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Banyan Tree Kuala Lumpur, reviewers highlight spacious, high-floor rooms with sweeping city views, a luxurious feel, and consistently warm, attentive staff, with many praising generous breakfasts and overall comfort across the property and amenities.
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What guests think
At Banyan Tree Kuala Lumpur, reviewers highlight spacious, high-floor rooms with sweeping city views, a luxurious feel, and consistently warm, attentive staff, with many praising generous breakfasts and overall comfort across the property and amenities.
The location is central, with a covered link to Pavilion Mall and easy access to KLCC and Bukit Bintang. Facilities draw mixed notes: the gym is small, and the pool’s temperature or lack of sun bothers some. A few guests mention minor cleanliness or maintenance issues, occasional noise, inconsistent bar service or complaint handling, and high concierge pricing or value concerns. Expect a refined, high-rise hotel experience.
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AI-generated summary based on recent guest reviews
Facilities
Rooftop Vertigo bar and city views are highlights, and the spa receives praise. Some note a small gym, a pool that can be cold or lacks sun, and occasional issues like unclear pool glass or limited spa facility access.
Related guest reviews
10
Dagmar
12 Mar 2025
·
Stayed 1 night
Great Hotel in convenient location. Near to KLCC, Petronas Towers and with adjustment to Pavilion Shopping Mall. Don’t miss Vertigo Bar on level 58 and above. We took a Grab from the airport to the hotel, app 1 hrs. Back to the airport we took a Grab to KL Sentral and the KLIA ekspres train, nice experience. I can recommend the Banyan Tree and come back in a heartbeat. The hotel is great but the rooftop bar is out of this world
Great Hotel in convenient location. Near to KLCC, Petronas Towers and with adjustment to Pavilion Shopping Mall. Don’t miss Vertigo Bar on level 58 and above. We took a Grab from the airport to the hotel, app 1 hrs. Back to the airport we took a Grab to KL Sentral and the KLIA ekspres train, nice experience. I can recommend the Banyan Tree and come back in a heartbeat. The hotel is great but the rooftop bar is out of this world
6
Nigansha
28 Mar 2025
·
Stayed 2 nights
The pictures provided through hotels.ca was misleading as I primarily booked this hotel for the view of the klcc towers from the swimming pool. On the pictures through hotels.com the two towers are perfectly visible. However there is now a building that's come up which blocks that promised view. This really defeat the purpose for me as traders was a cheaper hotel with a better view.
The pictures provided through hotels.ca was misleading as I primarily booked this hotel for the view of the klcc towers from the swimming pool. On the pictures through hotels.com the two towers are perfectly visible. However there is now a building that's come up which blocks that promised view. This really defeat the purpose for me as traders was a cheaper hotel with a better view.
8
Genevieve
14 Oct 2025
·
Stayed 5 nights
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
10
Franklin T
20 Apr 2024
·
Stayed 3 nights
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
10
Jesper
11 Jan 2025
·
Stayed 4 nights
Fantastisk beliggenhed lige midt i KL. Gåafstand til alt. Deres nye Peru restaurant er fantastisk. Vær opmærksom på direkte sol ikke er muligt på pool dækket. Super imødekommende service. Byens flotteste udsigt, herunder fra baren Vertigo på toppen. Der kan man sidde ude og se perfekt udover KLCC
Fantastisk beliggenhed lige midt i KL. Gåafstand til alt. Deres nye Peru restaurant er fantastisk. Vær opmærksom på direkte sol ikke er muligt på pool dækket. Super imødekommende service. Byens flotteste udsigt, herunder fra baren Vertigo på toppen. Der kan man sidde ude og se perfekt udover KLCC
2
Eduardo
3 Mar 2024
·
Stayed 6 nights
My experience was not very good, the weather is hot, we are at 32 to 33 degrees, the elevators do not have air conditioning, there are 32 floors to enter the Lobby, when there are several in elevators you are sweating, the Gym is very small, literally it is 30 meters , I went to the SPA to use the facilities such as Sauna and not there for guests, only if you take a massage and they do not have a steam room, only one in the same massage room that is not professional, the guests do not have SPA Facilities, yes there massage, the Gym is not feasible, the heat in the lobby is 30 degrees, I am surprised that the Brand allows them to have a Hotel that does not meet the standards. If you are demanding and you like a good Gym and a SPA, this is not the Hotel, if you want to sweat in the elevator, the same thing.
My experience was not very good, the weather is hot, we are at 32 to 33 degrees, the elevators do not have air conditioning, there are 32 floors to enter the Lobby, when there are several in elevators you are sweating, the Gym is very small, literally it is 30 meters , I went to the SPA to use the facilities such as Sauna and not there for guests, only if you take a massage and they do not have a steam room, only one in the same massage room that is not professional, the guests do not have SPA Facilities, yes there massage, the Gym is not feasible, the heat in the lobby is 30 degrees, I am surprised that the Brand allows them to have a Hotel that does not meet the standards. If you are demanding and you like a good Gym and a SPA, this is not the Hotel, if you want to sweat in the elevator, the same thing.
10
chris
16 Dec 2024
·
Stayed 4 nights
Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
10
Madiha
19 May 2024
·
Stayed 2 nights
Love the spa
Love the spa
10
Pär-Olof
23 Nov 2025
·
Stayed 5 nights
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
10
Krishna
11 Jul 2022
·
Stayed 2 nights
Great hotel to relax and unwind. The ambience of the hotel is amazing and the staff so helpful. Had a great stay and really enjoyed the spa facilities and the excellent restaurant and bars. The views from the Vertigo bar are the cherry on top. The Retreat room is a really treat with lots of great touches and a epic shower room.
Great hotel to relax and unwind. The ambience of the hotel is amazing and the staff so helpful. Had a great stay and really enjoyed the spa facilities and the excellent restaurant and bars. The views from the Vertigo bar are the cherry on top. The Retreat room is a really treat with lots of great touches and a epic shower room.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and bathrooms are generally very clean. A few guests reported minor lapses or maintenance issues (e.g., imperfect room cleanliness, shower problems, dirty pool glass, or safety/AC concerns).
Related guest reviews
10
Sergio
4 Nov 2025
·
Stayed 1 night
Muy limpia, cómoda, espectacular vista y con muy buenas amenidades
Muy limpia, cómoda, espectacular vista y con muy buenas amenidades
8
Genevieve
14 Oct 2025
·
Stayed 5 nights
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
10
KATSURA
21 Nov 2023
·
Stayed 3 nights
口コミが良かったので夜景好きなので泊まってみました。部屋は広くて天井が3メートルはあるのではないでしょうか、窓ガラスも縦に長く開放感がお風呂場もあります。浴槽とシャワーもあり、ライトが変えられたり広くて大満足。バスソルトもあり。 トイレはTOTOのウォシュレット付きです。 朝食会場は58階、その上にバーが2階建てて有ります。人気のようで宿泊者以外も沢山の人で賑わっています。道路の隔てたモールとは連絡通路で繋がっていて、スコールも怖くないです。 スパも良かったし、またリピートしたいホテルです。
口コミが良かったので夜景好きなので泊まってみました。部屋は広くて天井が3メートルはあるのではないでしょうか、窓ガラスも縦に長く開放感がお風呂場もあります。浴槽とシャワーもあり、ライトが変えられたり広くて大満足。バスソルトもあり。 トイレはTOTOのウォシュレット付きです。 朝食会場は58階、その上にバーが2階建てて有ります。人気のようで宿泊者以外も沢山の人で賑わっています。道路の隔てたモールとは連絡通路で繋がっていて、スコールも怖くないです。 スパも良かったし、またリピートしたいホテルです。
10
Franklin T
20 Apr 2024
·
Stayed 3 nights
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
10
YUI
27 Aug 2024
·
Stayed 4 nights
ホスピタリティ溢れるサービスで心地よい滞在ができました。たどたどしい英語にも笑顔で付き合ってくれるスタッフの方のあたたかい対応に感謝です！ 部屋数が少なくプールや朝食が混まないのが最高です。朝食のフレンチトースト、ヨーグルトに巣蜜が美味しすぎます。プールも食事も高層階の最高の景色とともに楽しめます。 お部屋も最高の景色、広々としたお風呂、高い天井、綺麗なトイレと快適でした。 立地的にはパビリオンショッピングセンターに直結しており、ブキッビンタンに遊びに行きやすくて便利です。
ホスピタリティ溢れるサービスで心地よい滞在ができました。たどたどしい英語にも笑顔で付き合ってくれるスタッフの方のあたたかい対応に感謝です！ 部屋数が少なくプールや朝食が混まないのが最高です。朝食のフレンチトースト、ヨーグルトに巣蜜が美味しすぎます。プールも食事も高層階の最高の景色とともに楽しめます。 お部屋も最高の景色、広々としたお風呂、高い天井、綺麗なトイレと快適でした。 立地的にはパビリオンショッピングセンターに直結しており、ブキッビンタンに遊びに行きやすくて便利です。
2
Philip
6 Oct 2025
·
Stayed 1 night
we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.
we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.
10
Shion
31 Oct 2025
·
Stayed 2 nights
客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。
客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious and well-appointed with impressive skyline views and standout bathrooms; high floors add to the experience. Some mention noise from adjacent rooms or slower cooling affecting comfort.
Related guest reviews
10
Julie
13 Apr 2025
·
Stayed 2 nights
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
10
Rupert
16 Jun 2025
·
Stayed 4 nights
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang
10
LORRAINE
17 Jun 2025
·
Stayed 2 nights
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
10
Efstathios
23 Sept 2024
·
Stayed 1 night
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
Amazing hotel, best one I have stayed. Not only it has all you expect from a 5 star, but everyone is so professional without making you feel too awkward by being super polite, as it happens to many 5 stars. Amazing views, very very nice bathrooms with views from the window, amazing breakfast, good location. I could leave there for ever.
10
Benjamin
5 Nov 2024
·
Stayed 2 nights
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
Stunning hotel with amazing rooms. Views are incredible over the KL skyline. Rooftop bar is fantastic with great views of the Petronas towers. Staff on the whole were very friendly and welcoming, particularly those on reception and at breakfast. Well located for access to the main areas of Kuala Lumpur.
8
Genevieve
14 Oct 2025
·
Stayed 5 nights
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
10
Franklin T
20 Apr 2024
·
Stayed 3 nights
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
This is a fine truly five star hotel. The breakfast on the roof restaurant was excellent. The service of staff is top notch. The spa was relaxing and moderately priced. The hotel has a walkway to the mall across the street with excellent shopping and dining choices. The only bad experience is that the room takes a long time to cool down if the air conditioner is shut down due to vacancy. I would definitely book this hotel again.
10
Oscar
28 Jul 2025
·
Stayed 1 night
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
10
Pär-Olof
23 Nov 2025
·
Stayed 5 nights
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
2
Takeshi
25 Aug 2025
·
Stayed 4 nights
Noisy in my room.
Noisy in my room.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and accommodating, with thoughtful touches for special occasions. However, reports include slow or muddled breakfast service, poor handling of some complaints, rude bar staff, pricey concierge, and an unresolved deposit.
Related guest reviews
8
Paul
28 Feb 2026
·
Stayed 5 nights
Great hotel, in an ideal location. The convention centre is close by with a lovely park and some good bars and eating places. The swimming pool was too cold to enjoy. Not great for just lounging around, shame really. Book your trips on Trip adviser as the concierge service was 4 times the cost for the same experience. Staff were very friendly and attentive, breakfast was superb.
Great hotel, in an ideal location. The convention centre is close by with a lovely park and some good bars and eating places. The swimming pool was too cold to enjoy. Not great for just lounging around, shame really. Book your trips on Trip adviser as the concierge service was 4 times the cost for the same experience. Staff were very friendly and attentive, breakfast was superb.
10
Sin Yee Helen
7 May 2025
·
Stayed 4 nights
Excellent. The staff are very good. Especially Mr. Hakim@Horizontal Grill,he is polite and helpful ,always a smiling face. The location of the hotel is good ,access to different malls.
Excellent. The staff are very good. Especially Mr. Hakim@Horizontal Grill,he is polite and helpful ,always a smiling face. The location of the hotel is good ,access to different malls.
8
Lina
20 Feb 2025
·
Stayed 1 night
The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!
The room is big and nice decor. Staff at the lobby and check in are very attentive. Only problem is the staff at breakfast forgot to put our order and we wait more than half hour the food didn't come so I had to cancel my order. Very disappointed!
8
Robin
24 Nov 2025
·
Stayed 3 nights
Staff were over courteous because they wanted you to give them very good comments on a certain review website, they even handed out their own cards so you had their name. Yes they were helpful but how much was genuine. There were areas where the hotel let themselves down so they should have focussed on these.
Staff were over courteous because they wanted you to give them very good comments on a certain review website, they even handed out their own cards so you had their name. Yes they were helpful but how much was genuine. There were areas where the hotel let themselves down so they should have focussed on these.
10
Oscar
28 Jul 2025
·
Stayed 1 night
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
2
Philip
6 Oct 2025
·
Stayed 1 night
we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.
we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.
8
Enrico
23 Jan 2023
·
Stayed 19,362 nights
I liked the view and overall the facility, I really did not like the experience at Vertigo bar. The staff was particulary rude. Also, after we reported it at the reception, nothing happened.
I liked the view and overall the facility, I really did not like the experience at Vertigo bar. The staff was particulary rude. Also, after we reported it at the reception, nothing happened.
10
Maria
18 Dec 2023
·
Stayed 3 nights
Customer service was excellent
Customer service was excellent
10
LEONARD PIO
23 Sept 2025
·
Stayed 1 night
From check In , throughout the stay and check out, the staffs were excellent during my stay for a night
From check In , throughout the stay and check out, the staffs were excellent during my stay for a night
10
jaegon
4 Feb 2026
·
Stayed 3 nights
Deposit money of 900 ringgit has not been returned to me yet . I do hope to receive it quickly. Thank you in advance.
Deposit money of 900 ringgit has not been returned to me yet . I do hope to receive it quickly. Thank you in advance.
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AI-generated summary based on recent guest reviews
Location
Central location with direct covered access to Pavilion Mall and easy reach of KLCC/Bukit Bintang. Convenient for shopping and sightseeing.
Related guest reviews
10
Dagmar
12 Mar 2025
·
Stayed 1 night
Great Hotel in convenient location. Near to KLCC, Petronas Towers and with adjustment to Pavilion Shopping Mall. Don’t miss Vertigo Bar on level 58 and above. We took a Grab from the airport to the hotel, app 1 hrs. Back to the airport we took a Grab to KL Sentral and the KLIA ekspres train, nice experience. I can recommend the Banyan Tree and come back in a heartbeat. The hotel is great but the rooftop bar is out of this world
Great Hotel in convenient location. Near to KLCC, Petronas Towers and with adjustment to Pavilion Shopping Mall. Don’t miss Vertigo Bar on level 58 and above. We took a Grab from the airport to the hotel, app 1 hrs. Back to the airport we took a Grab to KL Sentral and the KLIA ekspres train, nice experience. I can recommend the Banyan Tree and come back in a heartbeat. The hotel is great but the rooftop bar is out of this world
8
Paul
28 Feb 2026
·
Stayed 5 nights
Great hotel, in an ideal location. The convention centre is close by with a lovely park and some good bars and eating places. The swimming pool was too cold to enjoy. Not great for just lounging around, shame really. Book your trips on Trip adviser as the concierge service was 4 times the cost for the same experience. Staff were very friendly and attentive, breakfast was superb.
Great hotel, in an ideal location. The convention centre is close by with a lovely park and some good bars and eating places. The swimming pool was too cold to enjoy. Not great for just lounging around, shame really. Book your trips on Trip adviser as the concierge service was 4 times the cost for the same experience. Staff were very friendly and attentive, breakfast was superb.
10
Rupert
16 Jun 2025
·
Stayed 4 nights
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang
10
LORRAINE
17 Jun 2025
·
Stayed 2 nights
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
10
Sau Ping
2 Sept 2025
·
Stayed 1 night
Connected to shopping mall, lots of restaurants near by
Connected to shopping mall, lots of restaurants near by
10
Kam
27 Apr 2024
·
Stayed 4 nights
Hotel has a bridge to the Pavilion Mall which is so convenient when rain was pouring.
Hotel has a bridge to the Pavilion Mall which is so convenient when rain was pouring.
10
Zhala
13 Jul 2023
·
Stayed 1 night
Great location!
Great location!
10
Jesper
11 Jan 2025
·
Stayed 4 nights
Fantastisk beliggenhed lige midt i KL. Gåafstand til alt. Deres nye Peru restaurant er fantastisk. Vær opmærksom på direkte sol ikke er muligt på pool dækket. Super imødekommende service. Byens flotteste udsigt, herunder fra baren Vertigo på toppen. Der kan man sidde ude og se perfekt udover KLCC
Fantastisk beliggenhed lige midt i KL. Gåafstand til alt. Deres nye Peru restaurant er fantastisk. Vær opmærksom på direkte sol ikke er muligt på pool dækket. Super imødekommende service. Byens flotteste udsigt, herunder fra baren Vertigo på toppen. Der kan man sidde ude og se perfekt udover KLCC
10
Shion
31 Oct 2025
·
Stayed 2 nights
客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。
客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。
10
Pär-Olof
23 Nov 2025
·
Stayed 5 nights
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often rated excellent, and on-site restaurants receive positive feedback. Still, some found breakfast variety or execution lacking and criticized cocktail quality or service at the rooftop bar.
Related guest reviews
10
Julie
13 Apr 2025
·
Stayed 2 nights
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
8
Paul
28 Feb 2026
·
Stayed 5 nights
Great hotel, in an ideal location. The convention centre is close by with a lovely park and some good bars and eating places. The swimming pool was too cold to enjoy. Not great for just lounging around, shame really. Book your trips on Trip adviser as the concierge service was 4 times the cost for the same experience. Staff were very friendly and attentive, breakfast was superb.
Great hotel, in an ideal location. The convention centre is close by with a lovely park and some good bars and eating places. The swimming pool was too cold to enjoy. Not great for just lounging around, shame really. Book your trips on Trip adviser as the concierge service was 4 times the cost for the same experience. Staff were very friendly and attentive, breakfast was superb.
8
Genevieve
14 Oct 2025
·
Stayed 5 nights
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
6
Hakam
5 Aug 2024
·
Stayed 3 nights
over priced hotel Bath tube did not work Restaurant food was very generic The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
over priced hotel Bath tube did not work Restaurant food was very generic The roof top bar service sucked and a local beer (tiger beer) was ~8us$.avoid
10
Jesper
11 Jan 2025
·
Stayed 4 nights
Fantastisk beliggenhed lige midt i KL. Gåafstand til alt. Deres nye Peru restaurant er fantastisk. Vær opmærksom på direkte sol ikke er muligt på pool dækket. Super imødekommende service. Byens flotteste udsigt, herunder fra baren Vertigo på toppen. Der kan man sidde ude og se perfekt udover KLCC
Fantastisk beliggenhed lige midt i KL. Gåafstand til alt. Deres nye Peru restaurant er fantastisk. Vær opmærksom på direkte sol ikke er muligt på pool dækket. Super imødekommende service. Byens flotteste udsigt, herunder fra baren Vertigo på toppen. Der kan man sidde ude og se perfekt udover KLCC
10
Shion
31 Oct 2025
·
Stayed 2 nights
客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。
客室はかなり清潔でお風呂もお部屋も広く、スイートルームのようであった。場所も中心部に位置しており、Pavlionという巨大なショッピングモール直結の一等地。スタッフもみんな優しくかなり快適。朝食はメイン料理とドリンクは注文式で一部のみビュッフェ形式になっている。種類は少ないが、どれもとても美味しい。スタッフもみんな愛想が良い。強いてマイナスポイントを言うなら、たまに注文した飲み物の提供が遅い時があった。偶々忙しい時間だったかもしれないが、別日はすぐに料理も飲み物も提供された。
10
Michele Jean
3 May 2024
·
Stayed 1 night
Stunning rooms and service. Dinner at Altitude was excellent. Room was spacious and no detail overlooked. I look forward to coming back!
Stunning rooms and service. Dinner at Altitude was excellent. Room was spacious and no detail overlooked. I look forward to coming back!
8
Ferenc Bence
30 Jun 2023
·
A nice hotel, but not necessarily worth the extra cost compared to other options in central KL. We liked the building and our room (spacious, great views), the complimentary aromatherapy set, and the staff were great too. However, the breakfast was somewhat disappointing - both in variety and taste. We had better in a hotel in Chinatown for half the price. Also, while Vertigo does have the views, the cocktails are just not great - again, the cocktail bars in Chinatown offer better and more creative drinks.
A nice hotel, but not necessarily worth the extra cost compared to other options in central KL. We liked the building and our room (spacious, great views), the complimentary aromatherapy set, and the staff were great too. However, the breakfast was somewhat disappointing - both in variety and taste. We had better in a hotel in Chinatown for half the price. Also, while Vertigo does have the views, the cocktails are just not great - again, the cocktail bars in Chinatown offer better and more creative drinks.
10
Helen
30 Jan 2024
·
Stayed 3 nights
The Banyan Tree is a great option for anyone travelling to KL on holiday, due to its convenient location. The rooms are spacious and very comfortable. Vertigo Bar is a must for a sunset cocktail and the staff are so attentive. The only slight negative is breakfast which is confused (waiters getting orders muddled) and it’s not particularly appetising, although if you like pastries you won’t be disappointed!
The Banyan Tree is a great option for anyone travelling to KL on holiday, due to its convenient location. The rooms are spacious and very comfortable. Vertigo Bar is a must for a sunset cocktail and the staff are so attentive. The only slight negative is breakfast which is confused (waiters getting orders muddled) and it’s not particularly appetising, although if you like pastries you won’t be disappointed!
10
Pär-Olof
23 Nov 2025
·
Stayed 5 nights
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
Very nice hotel, superb location close to KLCC and Bukit Bintang. Luxurious but still personal touch and friendly and helpful staff that made us feel welcome. Breakfast was perfect with high quality. Gym perhaps a bit small but functional. Spacious room with nice view of the KL skyline. The rooftop bar was also excellent. I highly recommend this hotel.
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AI-generated summary based on recent guest reviews
10
MARTHA
17 Aug 2026
·
Stayed 1 night
The surperior room was so wide and clean. The breakfast was fantastic. We can order any dishes and tasty！ We would like to stay here again.
The surperior room was so wide and clean. The breakfast was fantastic. We can order any dishes and tasty！ We would like to stay here again.
10
Murad
4 Jul 2026
·
Stayed 1 night
Excellent service and responsiveness. They provided free upgrade to a better room and treated us with care and respect throughout. Best hotel in KL I highly recommend.
Excellent service and responsiveness. They provided free upgrade to a better room and treated us with care and respect throughout. Best hotel in KL I highly recommend.
10
Chris and Tracey
17 May 2026
·
Stayed 2 nights
Great place to stay. Good location and friendly staff.
Great place to stay. Good location and friendly staff.
10
Victoria
7 May 2026
·
Stayed 3 nights
Breakfast was excellent.
Breakfast was excellent.
10
Victor
2 May 2026
·
Stayed 1 night
Got a Room upgrade to Suite! Made my stay very memorable!
Got a Room upgrade to Suite! Made my stay very memorable!
FAQs about Banyan Tree Kuala Lumpur
Is parking available at the property?
Yes, free self-parking is available on-site. Valet parking services are also offered.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee ranging from MYR 155 to 180 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Are airport shuttle services available?
Yes, airport shuttle services are available. Guests can arrange transfers through the hotel.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access.
How is the property located in relation to key landmarks?
The hotel is centrally located in Kuala Lumpur, just steps from Pavilion Kuala Lumpur and 11 minutes by foot from KLCC Park. It is approximately 0.8 mi (1.2 km) from the Petronas Twin Towers.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. Pool access is from 7:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-11: 279.4292154645844USD
- 2026-10-12: 304.2621572419739USD
- 2026-10-13: 279.9473935721436USD
- 2026-10-14: 266.95745321281436USD
- 2026-10-15: 250.53982441639712USD
- 2026-10-16: 269.9773411374512USD
- 2026-10-17: 320.2888746484375USD
- 2026-10-18: 243.08760167987063USD
- 2026-10-19: 246.08234395755008USD
- 2026-10-20: 258.72034782499696USD
- 2026-10-21: 250.94680440467837USD
- 2026-10-22: 243.12283293641664USD
- 2026-10-23: 249.1307109085846USD
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Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Fee for buffet breakfast: approximately MYR 155 to 180 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Valet parking
Services
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Valet parking
Free parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Pool outdoor
Evening Entertainment
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Body treatments
Internet
Free wi-fi