B&B Be In Brussels

This is an odd review which will become apparent. Firstly I cannot speak highly enough of the support that I received from hotels.com to my predicament. Booked the property a number of months ago, knew it was near the Xmas markets and had stayed there before. Part of the check in process is that you receive how to access the building prior to arriving. However I did not receive any details, sent a message to the provider, no reply, tried the number, number constantly busy. At this point I contacted hotels.com directly as I had concerns about my booking. They tried contacting the provider but to no avail - a number of different options were suggested but also to arrive at the accomodation which I decided to do as I thought that I would be able to access the property. However when I got to the property, there was no one there so I had to source alternative accomodation. Again I can't state how good the support I received from hotels.com but I cannot stress how "lucky" I was that I was pro-active in trying to sort something out rather than arriving at the property. I would never book this property again and would really advise against booking this property.

I didn’t see this as 140€ value although location was in a central

Great area to explore Brussels. Simple check in once details arrived, able to leave luggage if arriving early. Easy access to metro stations. Superb restaurants within walking distance. Quiet area. Minor downsides ... Tricky stairs to manoeuvre larger luggage, breakfast stock often low to zero, may of been other guests using all.

Pros: great location - very close to st Catherine’s cathedral, St Catherine Metro station, and Grand-Place. Easy to get in and out of house based on instructions - felt safe. When you enter there’s a kitchen nook with snacks and water to grab and go. You cannot cook anything. Management is responsive over what’s app. Cons: no elevator, the staircase in the house is extremely narrow and winding in that it only the width of one person. I had suitcases so this made it impossible to carry to the 3rd floor solo. I left them in the main area in the entrance and had to take out essentials. The tv didn’t work, the espresso machine didn’t work, the safe in the room didn’t work. The common areas were somewhat clean but could have been better maintained (saw cobwebs under the table when I went to charge my phone). I wouldn’t stay here again because of the lack of an elevator, and basic items that didn’t work.

Amazing B&B, very clean, spacious rooms, in perfect location and has everything needed. The instructions were very clear and we didn't have any issues. Bear in mind, the stairs are very narrow, might be tricky for some