What are the check-in and check-out times?

Check-in is from 15:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Old Town Zürich, just steps from Central Library Zurich and Swiss Craft Center. It is 0.1 mi from Musee Visionnaire and Predigerkirche, and 0.3 mi from Zurich Town Hall.

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Stay at Hotel Old Town in Zürich

Average nightly price at Hotel Old Town by month, last 12 months (USD)
Month	Average price
January	$221
February	$214
March	$234
April	$242
May	$249
June	$248
July	$240
August	$242
September	$244
October	$230
November	$235
December	$233

What guests think

At Hotel Old Town, guests consistently praise the central Old Town location and walkability to sights and transport, while noting compact, no-frills rooms and a quirky setup that checks you in via the downstairs restaurant instead of a lobby.

Rooms are generally clean and staff frequently described as friendly and helpful, though several reviews report brusque service, delayed access codes, and limited on-site support after hours. A recurring drawback is nightlife and street noise; closed windows help but can make rooms stuffy, and some guests faced weak or seasonal air conditioning. Breakfast is included and ranges from adequate to very basic, with a late 7:30 start and occasional complaints about canned music. It suits travelers who prioritize access and convenience over full-service amenities and quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Unconventional setup with check-in handled by the downstairs steakhouse and entry via a back door; there is no dedicated lobby or 24/7 reception. Onsite parking is unavailable (nearby garages used), Wi-Fi and A/C can be unreliable or seasonal, and luggage storage is limited.

Related guest reviews

8

Bakthier

Dec 14, 2023

·

Nice area, easily walkable to the train station. About the hotel, it is true about the check-in. There is no dedicated reception. To check-in and out you have to enter through the restaurant. Once they give you a key card you have to enter and exit through the back of the building. The room was good temperature but a bit small. It is quite loud outside but if you have the windows closed you can barely hear anything. Lots of bars around and restaurants. So at night it gets really busy and loud. The only thing i could say is they could do better with the breakfast options.

2

kyle

Jul 7, 2025

·

Stayed 1 night

Did not share code until past midnight. Had to book another hotel.

6

ALONZO

Apr 15, 2023

·

Stayed 1 night

In general it was ok, however, the hotel doesn't has the option of luggage storage in case You want to check out earlier

8

Doug

Jan 24, 2023

·

Stayed 3 nights

Not only is there no parking at the hotel and not only is there no loading/unloading zone, there is no way to drive within a few blocks of the hotel. Parking is in a pay garage located across the river from the hotel. This meant lugging luggage over a bridge and then several more blocks to the hotel.

2

howard

Oct 20, 2025

·

Stayed 1 night

The issue is that it this was NOT a hotel . It is a few decent rooms above a steakhouse. There was no reception or lobby or night staff. Ideally i would like a refund, as this was advertised as a hotel but was just rooms above a restaurant.

6

Donald

Jun 28, 2025

·

Stayed 2 nights

Central location but very noisy all night. No housekeeping and spotty wifi

8

Anurag

Jul 22, 2025

·

Stayed 1 night

Nice place to stay in old town. Quite walkable from the trains. The place was clean and people were friendly. Cons: it’s really not a hotel, it’s Airbnb affiliated by the restaurant downstairs. There is no service desk

6

Cornelius

Nov 16, 2025

·

Stayed 1 night

what a truly strange hotel. It sits on top of what looks to ne an excellent steak house yet you enter through an ummarked door in the back alley. There is no lobby, you sit at an empty table in the restaurant and fill out your registration then are hurried back into the dingy service area to an unmarked elevator and your room. The room itself isnt bad, though negotiating large suitcases requires some finesse. Our room was on the front corner so had lovely views of the small piazza outside. the bathroom was quite small bit clean- toiletries had to ne put on a window ledge on the bedroom. We were there for more than one night it may have annoyed me more; as it was I chalk it up to yet another quirky stay

6

Heather

Oct 3, 2025

·

Stayed 1 night

Great location. You had to enter the restaurant to check in and to enter after that, we had to go through a back alley. Breakfast was included, it was fine. Beds were not comfortable. But location made it worth it.

8

Swati

May 9, 2024

·

Stayed 3 nights

Good stay overall . AC is seasonal . Due to construction in the area and pub close by , could hear a lot of background sound during the day and evening .

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Cleanliness

Many guests found rooms very clean, but housekeeping during stays was inconsistent and a few noted missed spots or maintenance wear. Overall standards vary between spotless and just adequate.

Related guest reviews

6

David

Jan 21, 2023

·

Stayed 1 night

On the positive: great location, comfy clean bed and delicious steak if you eat dinner there. On the negative: They provide slippers for good reason, floor is filthy. Safe was not working, when requesting repair, could only be addressed next day, useless as I only stayed one night, so had to carry all valuables on my person when out the room. Shower runs hot and cold, so either you get a cold shock or get scalded. Did not appreciate the attutude of certain staff there.

8

Aleem

May 18, 2025

·

Stayed 1 night

Clean small room for a short stay. Just overnighted in transit.

6

Philip

Jul 24, 2024

·

Stayed 2 nights

Convenient location in Zurich Old Town. Only 10 mins walk from Zurich HB station and 5 mins from Central tram station. Friendly staff. Bathroom was small but with a good shower. Resonable breakfast choice and quality. Bedroom No. 4.7 was very, very small, and could have been cleaner - there was a hair clip on the floor from a previous occupier. Throughout the night, the Air Conditioning (A/C) unit periodically made a loud rattling noise lasting for approximately 30 secs each time - this didn't make for sound sleeping. Some street noise with the bedroom window open (if the A/C was switched off due to rattling noise!). Value for money? - not really. Hotel Old Town served a purpose but we're not likely to be staying again.

6

Richard

Apr 18, 2023

·

Stayed 3 nights

Litet hotell som vara överlag bra men lite slitet så som badrum med bordslampa med en skarvsladd tejpad på väggen. Ingen städning på de 3 dagarna vi boode där, rätt dåligt faktiskt.

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10

Liz

Oct 10, 2025

·

Stayed 2 nights

The staff were friendly, the room was clean and comfortable, and the location was perfect. I would definitely stay here again.

6

Christian

Nov 12, 2025

·

Stayed 18 nights

Average hotel with crappy breakfast and mediocre cleaning.

10

PANAGIOTIS

Nov 22, 2025

·

Stayed 5 nights

Good location, clean room, good staff.

10

Cirilo

Oct 11, 2025

·

Stayed 1 night

Lovely little hotel, very clean and comfortable, air conditioned and great location.

8

RYOKO

Aug 29, 2025

·

Stayed 3 nights

ホテルの位置は観光に便利でした。部屋は清潔です。三泊しましたが、朝食は毎日同じでした。宿泊料込なので文句は言えませんが。パンは同じでしたが、大変おいしかったです。部屋の清掃は三泊中一度もありませんでしたが、不便は感じませんでした。

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10

James

Nov 3, 2025

·

Stayed 3 nights

Clean room, good breakfast, great location.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small and basic with very compact bathrooms; some have air conditioning, though several reported weak or nonfunctional units. Street noise can be heard unless windows are closed, outlets are limited, and bedding can feel minimal.

Related guest reviews

4

DMITRIY

May 6, 2023

·

Stayed 1 night

Non working AC, non working safe, crawl in shower (literally), my wife is 5’4 and she hand to bend down to get into the shower, yes she was able to stand straight once inside, but anyone over 5’10 will not be able to!!!! Great location in old town, close to metro. If location is your priority then its great, but comfort is far from the desired.

6

John

Oct 9, 2025

·

Stayed 2 nights

Rooms need maintenance, repairs.

8

Kelly

Nov 27, 2023

·

Stayed 3 nights

Room was tiny but very clean and not outdated. Was loud in the evening being over a steak house and next to a bar but didn’t go too late. Easy check in and check out and was walkable to things.

8

Manuel

Oct 15, 2025

·

Stayed 1 night

The room was small but roomy enough for one person. I could not find a way to regulate the air temperature from the mini-split so I had to open the windows to get some cooler air. Breakfast was quite nice with excellent coffee and eggs, bread, and yoghurt.

8

Peter

Jun 20, 2024

·

Stayed 1 night

Room was incredibly small, but functional for 1 night. I don’t know if we could have done multiple nights. The location is good. The staff was very helpful. The worst part was the tiny, blanket that two people were supposed to use which gave us a terrible nights sleep.

8

John

May 11, 2024

·

Stayed 2 nights

Staff very friendly, room a bit dated and few outlets for charging. Breakfast was well done a delicious. Main restaurant was a steakhouse which looked good, but we didn’t try. Sound of church bells ringing throughout the night got in the way of a good sleep.

8

Shannon

Jan 1, 2025

·

Stayed 1 night

Great location in Old Town, a little noisy but quiet over night. Room was nice but unfortunately our sink was clogged when we got there- it happens! Otherwise clean and cozy!

6

Gary

Jul 9, 2024

·

Stayed 2 nights

Very basic small room and very small bath. Poor bedding.

6

Heather

Oct 3, 2025

·

Stayed 1 night

Great location. You had to enter the restaurant to check in and to enter after that, we had to go through a back alley. Breakfast was included, it was fine. Beds were not comfortable. But location made it worth it.

6

Marco

Sep 22, 2025

·

Stayed 2 nights

Das Zimmer war Recht laut. Die ganze Nacht über waren die Klimaanlagen aus den Nachbarzimmern zu hören. Auch der im Zimmer befindliche Kühlschrank machte massiv Geräusche.

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Service

Service feedback is mixed: numerous guests praise friendly, accommodating staff, smooth check-ins, and helpful gestures like loaning adapters or mailing lost items. Others reported curt interactions, delayed access codes, or limited support for issues such as A/C controls or simple requests.

Related guest reviews

2

kyle

Jul 7, 2025

·

Stayed 1 night

Did not share code until past midnight. Had to book another hotel.

2

DI Mario

Mar 23, 2023

·

Stayed 2 nights

Das Zimmer im obersten Stock , welches ich bekam, war genau unter dem Hotelgebläse. Es war so laut, dass das Schlafen unmöglich war. Ich ging zum Hotelmanager und beschwerte mich bzw. fragte nach einem anderen Zimmer. Der Hotelmanager meinte, es gäbe kein anderes Zimmer und wenn mir dieses nicht passt, kann ich mir ein anderes Hotel suchen. Daraufhin verließ ich das Hotel, in der Meinung, dass die Buchung damit storniert ist. Auf sofortiger telefonischer Rückfrage von mir bei hotels.com sagte man mir, dass das Hotel Old Town nicht bereit ist, mir die Kosten rückzuerstatten. Daraufhin kehrte ich ins Hotel Old Town zurück und wollte mein Zimmer wieder haben, da ich für die Nacht nicht doppelt zahlen mochte. Der Hotelmanager verweigerte mir jedoch die Unterkunft Das Hotel verweigert auch nach Intervention von hotels.com die Rückerstattung. Ich muss jetzt also 2 Nächte für ein Hotel zahlen, in der mir die Unterkunft verweigert wurde und hotels.com rührt keinen Finger.☹️☹️

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6

Susanne

Oct 1, 2024

·

Stayed 1 night

This hotel is ok for one night if you need a place to stay near the train station and in old town. The room is poorly lit with non-functional fixtures and has zero charm. Personnel are abrupt. It was fine but I would not stay here again.

10

Joel

Jul 25, 2025

·

Stayed 1 night

We loved our stay in Zurich, the hotel is in a perfect spot and it is nice and clean and had AC. As well as a very nice and intimate breakfast. I accidentally left an ipad in the room and the staff was so accommodating, helping me get it mailed home. I appreciate it very much.

10

KEVIN

Jun 5, 2024

·

Stayed 1 night

Excellent service! Louisa was very friendly and welcoming! She went out of her way to help me find my way around the city! The room was very clean and comfortable! The breakfast was delicious and offered a nice variety of food!

10

Virginia

Jun 14, 2025

·

Stayed 3 nights

Excellent location. The staff was extremely friendly and helpful. Everything was very clean and breakfast was delicious.

6

Kenneth

May 14, 2023

·

Stayed 3 nights

Hotel is very European Nice. But I am disappointed with my Hotel.com friends for NOT mentioning that this Old Town Area is Party central until the bars close after midnight and the crowds hit the street until 1 AM and later.Then at 7 am the Bar keepers are disposing of their empty noisy bottles and getting deliveries across the cobblestone lanes. All the while the Hotel that Has A/C won't give you the controller for it because it is not hot enough outside. They say "open the windows" which makes it impossible to sleep. I asked for a fan, was told don't have any. So you over heat in the bedroom which by the way you only get one pillow each. Not acceptable in a 4 star hotel. And anytime some one moves their desk chair the wood legs on the wood floors wakes up the dead. I have to say this Hotel is right in the heart of old town (and very clean ) if you don't mind the noise. My wife and I had 3 hours of sleep each night for 3 days. I will stay across the river next time and walk to Old Town hopefully well rested. PS you can check in at the Steak Restaurant on the ground floor, they apparently run the place. Breakfast is OK, the coffee bar is good.

10

Jonathan S

Oct 20, 2025

·

Stayed 4 nights

Unusual in that you check-in with restaurant staff. Had to duck to enter the shower. Otherwise no complaints. Staff kindly loaned me a plug adapter (Switzerland is different from Germany which I didn't realize).

10

Craig R

Sep 4, 2023

·

Stayed 4 nights

Hotel Old Town is conveniently located in Zurich to explore the central city and points beyond. Close to the train station to allow travel outside the city. The staff was very friendly and accommodating.

4

Kyle

Dec 4, 2022

·

Hotel was nice. Small as expected for a European hotel. Disappointed as I left a phone charger in the room. When I went back to ask for it, they showed no interest in assisting and said they would "call and let me know".

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Location

Excellent central Old Town location, walkable to Zurich HB, trams, sights, dining, and shopping. The lively neighborhood can be noisy at night and vehicle access/parking is limited.

Related guest reviews

8

Alison

Sep 13, 2023

·

Stayed 4 nights

Hotel Old Town is situated in a very convenient area close to the central railway station, buses and trams so it’s easy to explore different parts of Zurich and beyond. Although the hotel is located in a busy street in the Old Town, the rooms are very quiet, even those overlooking the main street. Check in is in the steakhouse restaurant situated below the accommodation, but it is quick and easy. Breakfast was included, and although basic (could do with a bit more fruit) it was an adequate meal (eggs, cheese, meats, muesli, corn flakes, fruit, some salad, plain and flavoured yoghurt, bread, jams, coffee and tea). Staff were very friendly and helpful. Room was of a good size and very comfortable. Would recommend to those looking for a reasonable priced hotel in Zurich that is close to everything and has all the basics.

10

Fayse

Sep 24, 2025

·

Stayed 1 night

Great location Close to all you could need Easy access, bus and train close

8

Maureen

May 27, 2025

·

Stayed 1 night

Room was as shown in pictures. Clean, no frills, great for an overnight stay. Convenient location and lots of dining options in the area. From Zurich airport take #10 tram to Central and walk 5 mins. Cobblestones streets so just be aware of that. Old town sites just a stones throw across the street by the river. I'd stay here again for short stay. Breakfast options were good. So close to Zurich HB (10 mins)

8

Michael

Sep 8, 2025

·

Stayed 1 night

Great location. Basic room but was clean and easy to walk anywhere. Walkable from Zurich HB

8

Michelle

Sep 7, 2025

·

Stayed 2 nights

Convenient location in old town . Clean room. Good breakfast friendly staff.

10

Craig R

Sep 4, 2023

·

Stayed 4 nights

Hotel Old Town is conveniently located in Zurich to explore the central city and points beyond. Close to the train station to allow travel outside the city. The staff was very friendly and accommodating.

10

Danielza

Nov 3, 2025

·

Stayed 1 night

Location Location Location

8

Jacqueline

Dec 1, 2025

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Stayed 1 night

Room was decent, and staff was nice. Area is right in the heart of the old town. Walkable to historical attractions, churches, cathedrals, museums, shopping areas, restaurants, Christmas markets, etc.

8

Cyrus

May 13, 2025

·

Stayed 1 night

Reasonable price for a high cost area. In Old Town, and a short (10 min) walk to train station.

10

Peta

Jul 14, 2024

·

Stayed 1 night

Great location, easy enough to get to from airport. We caught the tram which took 35mins so we could see a bit of the landscape. Train was 10mins on return

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Dining

Breakfast is included and ranges from good to very basic, with variety sometimes limited and a later 7:30 start; a few disliked background music at breakfast. The downstairs steakhouse earns frequent praise from diners.

Related guest reviews

8

Mary

Dec 16, 2024

·

Stayed 1 night

The restaurant in-site provided a delicious breakfast. The location was perfect for walking.

10

hong

Sep 11, 2024

·

Stayed 2 nights

Very good location in the old town area. The break first was excellent.

6

Deana

Sep 4, 2025

·

Stayed 1 night

This was our final hotel after 8 days in Switzerland. When looking for the hotel you’re looking for a restaurant as the hotel doesn’t have a traditional lobby. It has an elevator up to the 4th floor and the room had AC. To say the bathroom is small is an understatement, check out the picture. The breakfast was just ok, and didn’t start until 7:30. The hotel is in a good location, and less than a 10 minute walk to the main train station.

8

Paul

Oct 22, 2025

·

Stayed 1 night

The room was clean and the breakfast good. Staff were helpful. The main shortcoming was that the hotel played canned music at breakfast - I prefer quiet. They also did this in the evening (when it is a steakhouse), although we could have gone elsewhere to eat then. Also there is a public clock somewhere near which chimes the quarter hour and is not switched off at night. (Not the hotel's fault nor the fact of our not knowing that Swiss electric sockets are different from other European ones.)

4

Troy

May 13, 2025

·

Stayed 1 night

Very poor breakfast,

8

Michelle

Sep 7, 2025

·

Stayed 2 nights

Convenient location in old town . Clean room. Good breakfast friendly staff.

8

Zarina

Oct 28, 2025

·

Stayed 1 night

Great lication. Clean comfortable room and bathroom

6

Christian

Nov 12, 2025

·

Stayed 18 nights

Average hotel with crappy breakfast and mediocre cleaning.

10

James

Nov 3, 2025

·

Stayed 3 nights

Clean room, good breakfast, great location.

8

Oam

May 8, 2024

·

Stayed 2 nights

We took this place because of the price and a few good reviews. Breakfast selection was very limited. Rooms were small and staff not too friendly. Restaurants right outside so it can get noisy. Very convenient to transportation trams and trains. Nice location.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $208	6 $208	7 $208
8 $208	9 $208	10 $208	11 $208	12 $208	13 $208	14 $208
15 $208	16 $242	17 $241	18 $245	19 $229	20 $244	21 $241
22 $241	23 $246	24 $230	25 $246	26 $246	27 $248	28 $241
29 $248	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
		1 $248	2 $241	3 $246	4 $257	5
6 $245	7 $248	8 $248	9 $245	10 $248	11 $248	12 $248
13 $248	14 $248	15 $248	16 $248	17 $248	18 $249	19 $248
20 $245	21 $248	22 $248	23 $241	24 $248	25 $245	26 $245
27 $251	28 $248	29 $248	30 $249	31

Hotel Old Town

Prices for Hotel Old Town

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Double Room

Guest reviews of Hotel Old Town

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Old Town

Prices for upcoming dates