TownePlace Suites by Marriott Richmond

The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.

Our first stay and we were so happy with the choice, we had a room with two Queen beds and well equipped kitchen area and a large bathroom. Room was very quiet and well maintained and clean. Our dog and us loved the amount of walking paths and grass in the surrounding area and will for sure COME BACK !, forgot to mention the abundance of restaurants around the hotel !

We had booked a king bed with a full oven, When we arrived after a 10 hr drive we were told that there were no king beds available only queen beds and we must have booked incorrectly I ten found our booking with a king bed specified, No apology no adjustment, They said it was hotels.coms fault Then they told u the oven were only in suites as additional 40bucks, There was only 1 luggage cart for the whole building, The tub faucet and shower head were so loose that they were ready to fall off the wall. There were no handrails in the shower a definite safety hazard

This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.

This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said "A lot of them aren't." The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.

The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.

Extremely friendly staff, check-in offered menus of local delivery restaurants, even recommended a hibachi nearby. Room was clean and comfortable.

Very good breakfast clean rooms

Very clean. Friendly staff!

Property was very clean. Breakfast was on point.

I wouldn’t waste your money. 2/3 tvs didn’t work. AC didn’t work. A lot of stuff in the room was busted up. We rented the two bedroom suite and are extremely disappointed. This place has potential but needs TLC!

Nice spacious and clean room

We had booked a king bed with a full oven, When we arrived after a 10 hr drive we were told that there were no king beds available only queen beds and we must have booked incorrectly I ten found our booking with a king bed specified, No apology no adjustment, They said it was hotels.coms fault Then they told u the oven were only in suites as additional 40bucks, There was only 1 luggage cart for the whole building, The tub faucet and shower head were so loose that they were ready to fall off the wall. There were no handrails in the shower a definite safety hazard

clean room,friendly service. breakfast bar was delicious!

This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said "A lot of them aren't." The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.

The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.

The bed was rather firm

Our first stay and we were so happy with the choice, we had a room with two Queen beds and well equipped kitchen area and a large bathroom. Room was very quiet and well maintained and clean. Our dog and us loved the amount of walking paths and grass in the surrounding area and will for sure COME BACK !, forgot to mention the abundance of restaurants around the hotel !

Loved the kitchenette and the little Palmolive soap was a nice touch. Great pull out desks, chairs and little sofas. Very good use of space.

Very disappointed, room was small, layout was horrible, closet door would not open…scrapped the floor, shower fixture was loose, faucet was loose, TV on the wall between bed and shower wall in the walk way. Shower opened up right to the bed. Willing to pay more for a good experience…left after one night and went to a different, better hotel at a lower price.

Room crowded

Loved my name on the tv

Lovely room. Very comfortable.

Nice spacious and clean room

This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.

A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.

Extremely friendly staff, check-in offered menus of local delivery restaurants, even recommended a hibachi nearby. Room was clean and comfortable.

The staff at this place are not friendly. Upon checking they would not allow me to use my Marriott member number since I used 3rd party. They were also rude no another friend of our who was checking in. That evening we went to the lobby where there was a few others watching the World Series. A group of us (5 people) came into the lobby was there for 5-10 minutes and other people started yelling because of a big play made. John at the front desk yelled “I’ve told you like 4 times to be quiet down here if you don’t stop I’m going to make you leave” I asked if he was speaking to us in our group and he said “yes all of you who I’ve told to be quite” I immediately went in defense and told him we just got down there and I would not be spoken to like a child. My kids who are with a football team have been respectful and quiet, haven’t been running the halls and were in the room resting we came down to watch the game not get yelled at. Another person went and asked for a beer and he told all of us we were cut off. We only had one drink. He was rude, disrespectful and we will not be back. I will leave a bad review on every site possible and I am pursuing a refund. Completely disrespectful.

Very friendly and professional staff. Room was clean and tidy with amenities that made our stay extra comfortable.

Everything about this hotel is great.. very clean! Staff is super friendly and helpful. Hotel is nice and modern. Only draw backs if I were to list any… the bed isn’t the most comfortable and the coffee isn’t stellar.

Front desk host was very friendly and accommodating!

We had booked a king bed with a full oven, When we arrived after a 10 hr drive we were told that there were no king beds available only queen beds and we must have booked incorrectly I ten found our booking with a king bed specified, No apology no adjustment, They said it was hotels.coms fault Then they told u the oven were only in suites as additional 40bucks, There was only 1 luggage cart for the whole building, The tub faucet and shower head were so loose that they were ready to fall off the wall. There were no handrails in the shower a definite safety hazard

Was just an overnight stay on our way to our vacation destination. The desk clerk, Christian, was very friendly and helpful.

clean room,friendly service. breakfast bar was delicious!

This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said "A lot of them aren't." The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.

The check in process went well. Only stayed for one night passing through but room was equipped with a full kitchen. The room smelled a little musty and smoky. Bedroom was right next to interstate so very noisy at night. Could have been a little cleaner but overall good as we only stayed one night we werent too picky. Easy to get to and could walk to restaurants nearby. Pet friendly but could have more area to walk dogs to go potty.

A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.

Our first stay and we were so happy with the choice, we had a room with two Queen beds and well equipped kitchen area and a large bathroom. Room was very quiet and well maintained and clean. Our dog and us loved the amount of walking paths and grass in the surrounding area and will for sure COME BACK !, forgot to mention the abundance of restaurants around the hotel !

This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.

A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.

Very good breakfast clean rooms

Property was very clean. Breakfast was on point.

Everything about this hotel is great.. very clean! Staff is super friendly and helpful. Hotel is nice and modern. Only draw backs if I were to list any… the bed isn’t the most comfortable and the coffee isn’t stellar.

This property was nice. We had multiple rooms that were being used. The room that had only a king bed with a couch was a little snug. All the rooms had kitchens. The 2 queen beds had good space with a dinning table but the 2 bedroom suite was the best. Everyone at the front desk was very welcoming and helpful. The showers did need a little updating but still worked fine. The hotel is close to all kinds of things. We were able to walk to Texas Roadhouse, Starbucks, and the bowling alley which has a cute little bar attached and lots of video games for kids. We were going to use the pool but it’s not heated so it was a little chilly for our liking. The breakfast was good and they had coffee prepared all day in the lobby. I would stay here again.

Clean, safe and great breakfast. Staff was pleasant and helpful.

clean room,friendly service. breakfast bar was delicious!

This was our second week-long stay at this location, and we were a bit disappointed. Our room's A/C wasnt working in the July heat, and the staff just kinda shrugged and said "A lot of them aren't." The coffee and the breakfast options are pretty good, the pool was a little green, and parking can get a little weird towards the weekend.