Is parking available at the property?

Free self parking is available on-site. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 8:30 AM to 10:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Late check-in may incur a fee of CLP 20,000 for arrivals between midnight and 7:00 AM.

Are airport shuttle services available?

Airport shuttle services are available, but details on pricing and how to arrange the transfer are not specified.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is located a 5-minute walk from the Fine Arts Museum and El Peral Lift, and is 6.5 miles from Acapulco Beach. It is also close to Paseo Yugoslavo, just 0.2 miles away.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Guests must contact the property in advance to reserve rollaway or extra beds. Details on availability and costs are not specified.

Casa Puente Hotel Boutique

What guests think

At Casa Puente Hotel Boutique, travellers highlight warm, helpful staff, distinctive art-filled spaces, and a convenient Cerro Alegre location with secure parking, while noting access is via many stairs and some rooms can feel warm due to limited air conditioning.

Breakfast quality and variety are mixed, and the small pool has at times been unavailable. Several guests mention the approach and nearby street can be untidy with strong odors, plus occasional noise from barking dogs or lobby voices. Expect a distinctive boutique stay with standout service and some practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Secure gated or off-street parking is widely appreciated. Access involves many stairs and there is no elevator; the pool is very small and has been empty or unavailable at times.

Related guest reviews

10

Philippe

27 Feb 2024

·

Stayed 3 nights

The hotel has lots of style, with unique art on every wall! Easy walking access to dining and murals and views, if you have strong legs! The staff is exceptional for attention, advice and help with reservations. It is very quiet. We extended our stay. Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.

10

Nancy

11 Nov 2024

·

Stayed 3 nights

Off street gated parking is a real plus in Valparaiso! Staff was very helpful!

10

Daniela Polette

17 Apr 2022

·

Stayed 1 night

Lugar muy bonito y tranquilo. Gran colección de arte en el lugar. Posee estacionamiento propio , no exactamente en el lugar pero muy cerca. El desayuno era bueno.

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10

Armando

22 Nov 2024

·

Stayed 1 night

I liked that the hotel is almost an art galleria, with several paints and sculptures. They have a secure parking that's not common in that area. Staff is friendly and kind. It's not far from the famous urban art streets that are recommended to walk during the day. Avoid the halls at night.

10

David

17 Jan 2025

·

Stayed 3 nights

Service was great! Location, great! But you need to always ask the staff to leave or to enter as it is good security. Car is parked in a locked parking so you need to ask to get stuff in out and to go. Downtown so location is perfect! But with downside like dogs barking at night and morning.

10

Lina

3 Mar 2025

·

Stayed 2 nights

Casa Puenta is a charming house on one of Valparaiso's many hills. Each guest room is designed by a different local artist, and the shared spaces in the house were full of beautiful art. The owners, and the entire team were very lovely and made us feel both at home and on a luxurious vacation. Thank you so much for a magical time! Like many of Valparaiso's buildings, it is only accessible by stairs, which is the only downside.

10

Francois

16 May 2022

·

Stayed 2 nights

very nice hotel, great service, excellent location, free secure parking. Friendly staff.

10

Olivier

12 Mar 2025

·

Stayed 2 nights

We loved this hotel, unique for its art, quietness, kind and helpful staff and great location. We highly recommend it. Points of improvement: The area around the hotel is not super tidy. The pool was empty.

10

Adriana

3 Jun 2024

·

Stayed 1 night

You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.

8

Thaisa

27 Feb 2026

·

Stayed 1 night

O quarto é bonito, mas me pegou muito de surpresa não tem ar-condicionado. O Frigobar tambem bem antigo. O café da manhã bem gostoso. Não possui elevador, então quem possui questão com mobilidade não é recomendado.

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Cleanliness

Rooms are generally described as clean, but several reviews cite untidy or dirty areas outside the entrance and along the street with occasional unpleasant odors. Some guests also noted a bit of wear in places.

Related guest reviews

6

Deborah

29 Nov 2023

·

This hotel is a lot older and shabbier than it looks online. We were given a room facing the cliff, so no view either. Still enjoyed our stay due to the great location. The town of Valparaiso is quirky and fun, this hotel is in perfect location to walk the lanes of restaurants and bars. There were some great restaurants in the town, had fantastic food, wine and pisco sours!

10

peter

26 Feb 2023

·

Stayed 3 nights

Great location close to restaurants and sites. Large clean rooms in small cosy hotel. Very helpful, welcoming staff. What more could you ask for !

8

Knud

23 Mar 2024

·

Stayed 2 nights

Nice hotel, but a bit Worn down. Good location. Very nice staff, arranged pick up in the harbor and transportation in end of the stay to Santiago

6

Michael

17 Feb 2026

·

Stayed 2 nights

No AC or fan → rooms very hot; couldn’t open windows at night (barking dogs) No hot water in the shower first two days Dog poop on entrance walkway that wasn’t properly cleaned Contradictory communication (check-in listed as 14:00 vs 15:00) Asked about housekeeping; we declined → room cleaned anyway

10

Margaret

20 Sept 2022

·

Stayed 1 night

Very nice, frendly and clean hotel.

10

Olivier

12 Mar 2025

·

Stayed 2 nights

We loved this hotel, unique for its art, quietness, kind and helpful staff and great location. We highly recommend it. Points of improvement: The area around the hotel is not super tidy. The pool was empty.

8

Rafael

2 Mar 2025

·

Stayed 2 nights

O hotel é bem localizado e os funcionarios sao muito gentis. Ficamos em um quarto no andar do cafe da manha, mas como.acordamos cedo nao foi um problema. Quarto bastante amplo. Pontos negativos: cafe da manhã nao tem variedade e é servido em uma.bandeja na propria mesa - todos os dias sao iguais. O acesso a portaria do hotel é escondido e a rua é muito suja, com.cheiro forte de urina e fezes de cachorro.

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AI-generated summary based on recent guest reviews

Rooms

Art-filled rooms with distinctive decor, often spacious with comfortable beds and good showers. However, several guests found rooms warm due to lack of air conditioning and reported occasional noise from dogs or common areas.

Related guest reviews

8

Belgheis

21 Nov 2024

·

Stayed 2 nights

The art in the rooms and in the hallways. Breakfast was very bad. Staff was very nice.

10

Philippe

27 Feb 2024

·

Stayed 3 nights

The hotel has lots of style, with unique art on every wall! Easy walking access to dining and murals and views, if you have strong legs! The staff is exceptional for attention, advice and help with reservations. It is very quiet. We extended our stay. Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.

8

Yuichi

27 Jun 2023

·

Stayed 2 nights

バルパライソを満喫出来る立地で駐車場もあり、非常に便利なホテルです。スタッフもフレンドリーで、ホスピタリティに優れています。ただ、Wi-Fiの速度が非常に遅かったのと、ロビーの話し声がうるさかったのはマイナス点です。

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10

Fiona

28 Nov 2025

·

Stayed 3 nights

Wonderful staff, helpful, attentive, and very friendly. very original décor and art work throughout the hotel. Good breakfast. Comfortable bed. Good hot shower. Fabulous location.

8

Marzieh

31 Dec 2022

·

Stayed 19,356 nights

My room was very beautiful and comfy. There was a problem with Aircondition, when it was turned on , it made a terrible sound in the bathroom. I had to turn it off, even some times the room was very warm. Otherwise staf was very friendly and helpful. My mobile was stolen the day before my departure and the receptionist (the guy with gray hair) helped me to call mobile provider and block my SIM card, as I do not speak Spanish. The young girl working there even she did not speak English , but she was very nice and friendly. I would say I had a good time there and thanks to the staff.

6

Michael

17 Feb 2026

·

Stayed 2 nights

No AC or fan → rooms very hot; couldn’t open windows at night (barking dogs) No hot water in the shower first two days Dog poop on entrance walkway that wasn’t properly cleaned Contradictory communication (check-in listed as 14:00 vs 15:00) Asked about housekeeping; we declined → room cleaned anyway

10

Lina

3 Mar 2025

·

Stayed 2 nights

Casa Puenta is a charming house on one of Valparaiso's many hills. Each guest room is designed by a different local artist, and the shared spaces in the house were full of beautiful art. The owners, and the entire team were very lovely and made us feel both at home and on a luxurious vacation. Thank you so much for a magical time! Like many of Valparaiso's buildings, it is only accessible by stairs, which is the only downside.

10

Erika Marcela

19 Jul 2025

·

Stayed 1 night

El hotel para mi fué de 10 en todos los aspectos, excepto que en las fotos se veían mejor las camas y el espacio del cuarto vs la realidad

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8

Thaisa

27 Feb 2026

·

Stayed 1 night

O quarto é bonito, mas me pegou muito de surpresa não tem ar-condicionado. O Frigobar tambem bem antigo. O café da manhã bem gostoso. Não possui elevador, então quem possui questão com mobilidade não é recomendado.

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8

Rafael

2 Mar 2025

·

Stayed 2 nights

O hotel é bem localizado e os funcionarios sao muito gentis. Ficamos em um quarto no andar do cafe da manha, mas como.acordamos cedo nao foi um problema. Quarto bastante amplo. Pontos negativos: cafe da manhã nao tem variedade e é servido em uma.bandeja na propria mesa - todos os dias sao iguais. O acesso a portaria do hotel é escondido e a rua é muito suja, com.cheiro forte de urina e fezes de cachorro.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, attentive, and proactive, including help with luggage, reservations, and transport. A few guests mentioned minor miscommunications about check-in or housekeeping.

Related guest reviews

10

Philippe

27 Feb 2024

·

Stayed 3 nights

The hotel has lots of style, with unique art on every wall! Easy walking access to dining and murals and views, if you have strong legs! The staff is exceptional for attention, advice and help with reservations. It is very quiet. We extended our stay. Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.

10

Mónica Andrea

12 Nov 2023

·

Stayed 2 nights

Las habitaciones lindas, locación perfecta, buen estacionamiento, el servicio es espectacular, cercano, muy amable. Amaro y cristopher hasta nos ofrecieron sus propios paraguas para que no nos mojáramos, reservaron restaurantes, nos facilitaban copas y platos cada noche para picotear algo con vino en el living de hotel, fue perfecto. Fuimos un grupo de 8 amigos y familia y todos felices!!

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10

Birgitte

26 Feb 2024

·

Stayed 1 night

Fantastic stay in Valparaiso at this hotel! The staff, in particular, Juan Jose, was amazing. Felt very safe and well taken care of. Hope to come again!!

10

peter

26 Feb 2023

·

Stayed 3 nights

Great location close to restaurants and sites. Large clean rooms in small cosy hotel. Very helpful, welcoming staff. What more could you ask for !

10

Fiona

28 Nov 2025

·

Stayed 3 nights

Wonderful staff, helpful, attentive, and very friendly. very original décor and art work throughout the hotel. Good breakfast. Comfortable bed. Good hot shower. Fabulous location.

8

Knud

23 Mar 2024

·

Stayed 2 nights

Nice hotel, but a bit Worn down. Good location. Very nice staff, arranged pick up in the harbor and transportation in end of the stay to Santiago

10

David

17 Jan 2025

·

Stayed 3 nights

Service was great! Location, great! But you need to always ask the staff to leave or to enter as it is good security. Car is parked in a locked parking so you need to ask to get stuff in out and to go. Downtown so location is perfect! But with downside like dogs barking at night and morning.

6

Michael

17 Feb 2026

·

Stayed 2 nights

No AC or fan → rooms very hot; couldn’t open windows at night (barking dogs) No hot water in the shower first two days Dog poop on entrance walkway that wasn’t properly cleaned Contradictory communication (check-in listed as 14:00 vs 15:00) Asked about housekeeping; we declined → room cleaned anyway

10

Carol

26 Mar 2024

·

Stayed 2 nights

The staff was extremely helpful and the hotel itself was a delight with a great location .

10

Adriana

3 Jun 2024

·

Stayed 1 night

You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.

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AI-generated summary based on recent guest reviews

Location

Central Cerro Alegre location close to restaurants, murals, and sights, convenient for exploring on foot. Some report the immediate approach feels gritty or dirty and dogs can be noisy at night.

Related guest reviews

6

Deborah

29 Nov 2023

·

This hotel is a lot older and shabbier than it looks online. We were given a room facing the cliff, so no view either. Still enjoyed our stay due to the great location. The town of Valparaiso is quirky and fun, this hotel is in perfect location to walk the lanes of restaurants and bars. There were some great restaurants in the town, had fantastic food, wine and pisco sours!

10

Marcos

16 Mar 2023

·

Stayed 1 night

The service was excellent. We arrived and had a very bad impression from the street. As soon as we steped inside - uau! What a jewel.

10

Philippe

27 Feb 2024

·

Stayed 3 nights

The hotel has lots of style, with unique art on every wall! Easy walking access to dining and murals and views, if you have strong legs! The staff is exceptional for attention, advice and help with reservations. It is very quiet. We extended our stay. Sunbathing is good, but the pool is very small. The rooms are large, with traditional furniture and very good beds and showers.

10

peter

26 Feb 2023

·

Stayed 3 nights

Great location close to restaurants and sites. Large clean rooms in small cosy hotel. Very helpful, welcoming staff. What more could you ask for !

10

Fiona

28 Nov 2025

·

Stayed 3 nights

Wonderful staff, helpful, attentive, and very friendly. very original décor and art work throughout the hotel. Good breakfast. Comfortable bed. Good hot shower. Fabulous location.

10

Armando

22 Nov 2024

·

Stayed 1 night

I liked that the hotel is almost an art galleria, with several paints and sculptures. They have a secure parking that's not common in that area. Staff is friendly and kind. It's not far from the famous urban art streets that are recommended to walk during the day. Avoid the halls at night.

10

David

17 Jan 2025

·

Stayed 3 nights

Service was great! Location, great! But you need to always ask the staff to leave or to enter as it is good security. Car is parked in a locked parking so you need to ask to get stuff in out and to go. Downtown so location is perfect! But with downside like dogs barking at night and morning.

10

Olivier

12 Mar 2025

·

Stayed 2 nights

We loved this hotel, unique for its art, quietness, kind and helpful staff and great location. We highly recommend it. Points of improvement: The area around the hotel is not super tidy. The pool was empty.

10

Adriana

3 Jun 2024

·

Stayed 1 night

You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.

8

Rafael

2 Mar 2025

·

Stayed 2 nights

O hotel é bem localizado e os funcionarios sao muito gentis. Ficamos em um quarto no andar do cafe da manha, mas como.acordamos cedo nao foi um problema. Quarto bastante amplo. Pontos negativos: cafe da manhã nao tem variedade e é servido em uma.bandeja na propria mesa - todos os dias sao iguais. O acesso a portaria do hotel é escondido e a rua é muito suja, com.cheiro forte de urina e fezes de cachorro.

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Dining

Breakfast feedback is inconsistent: several guests enjoyed it, while others found it limited or repetitive and served the same each day.

Related guest reviews

6

gregory

3 Dec 2022

·

Stayed 19,328 nights

This hotel is a converted great house. There is fabulous art throughout the property. The problem is the rooms lack amenities expected in a 4 or 5 star hotel. No tissues, washcloths, clock or charging station. Excellent staff and breakfast. Hotel is down 30 stairs from the street: a problem when you must carry them up to the street.

8

Belgheis

21 Nov 2024

·

Stayed 2 nights

The art in the rooms and in the hallways. Breakfast was very bad. Staff was very nice.

10

Daniela Polette

17 Apr 2022

·

Stayed 1 night

Lugar muy bonito y tranquilo. Gran colección de arte en el lugar. Posee estacionamiento propio , no exactamente en el lugar pero muy cerca. El desayuno era bueno.

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10

Fiona

28 Nov 2025

·

Stayed 3 nights

Wonderful staff, helpful, attentive, and very friendly. very original décor and art work throughout the hotel. Good breakfast. Comfortable bed. Good hot shower. Fabulous location.

8

Wendell

21 Feb 2023

·

Stayed 1 night

Beautiful setting and outstanding staff—and a free 1/2 bottle of red wine!

8

Eric

13 Dec 2022

·

Stayed 4 nights

Très bon séjour dans un hôtel décoré avec goût. accueil de qualité disponibilite du responsable. Endroit très calme bien situé. Il conviendrait de renouveler la composition du Petit déjeuner lorsque le séjour est de plusieurs nuits.

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8

Rafael

2 Mar 2025

·

Stayed 2 nights

O hotel é bem localizado e os funcionarios sao muito gentis. Ficamos em um quarto no andar do cafe da manha, mas como.acordamos cedo nao foi um problema. Quarto bastante amplo. Pontos negativos: cafe da manhã nao tem variedade e é servido em uma.bandeja na propria mesa - todos os dias sao iguais. O acesso a portaria do hotel é escondido e a rua é muito suja, com.cheiro forte de urina e fezes de cachorro.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $101	10
11 $104	12 $99	13 $99	14 $104	15 $99	16 $130	17 $110
18 $104	19 $110	20 $110	21 $110	22 $104	23 $104	24 $101
25 $104	26 $110	27 $104	28	29	30 $103	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $94	3 $104	4	5 $93	6 $104	7 $94
8 $98	9 $98	10 $99	11 $94	12 $104	13 $93	14 $104
15 $94	16 $94	17 $93	18 $99	19 $94	20 $93	21 $93
22 $94	23 $93	24 $93	25	26	27 $93	28 $98
29 $98	30 $99

Casa Puente Hotel Boutique

About this property

Location

Room options

Standard Double Room, 1 Queen Bed

Twin Room

Superior Double Room, 1 King Bed

Premium Suite, 1 King Bed, Hill View

Superior Double Room, 1 King Bed, Hill View

Guest reviews of Casa Puente Hotel Boutique

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Puente Hotel Boutique

Prices for upcoming dates