Name: Home2 Suites by Hilton West Monroe
Address: 500 Mane Street, West Monroe, Louisiana, United States of America, West Monroe, Louisiana, US
Price range: $152–$671 per night
Rating: 8.9

What guests think

At Home2 Suites by Hilton West Monroe, guests consistently praise friendly, professional staff and generally clean, spacious suites with kitchenettes, while highlighting a convenient, safe location near I-20 and dining, though experiences with breakfast and in-room noise vary.

Several reviews mention intermittent issues such as brown or discolored water, occasional housekeeping misses, and bedding comfort that ranges from firm mattresses to thin covers. Guests also appreciate the pool, well-lit parking, and pet-friendly approach. Expect friendly service, practical suites, and a convenient base with some operational inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the pool and well-lit parking, and several appreciate the pet-friendly policy with a fee. A few report discolored or brown tap water.

Related guest reviews

10

Carole

Jul 7, 2023

·

Stayed 1 night

Wonderful large room with full refrigerator. Dishes & glassware excellent. Pet fee if $75 a little high, but the room was worth it.

8

Saurbh

Jan 2, 2023

·

Stayed 19,357 nights

Overall property is good, while the color of water at this property or town was not appealing. Didnt feel great to use it with yellow discoloration

10

layne

Sep 12, 2023

·

Stayed 1 night

This was my first day at a home to home suites; my sisters and I had lots of space in the room and really enjoyed it. The pool was nice. The staff was wonderful and friendly! We also enjoyed the breakfast.

10

Steve

Oct 11, 2025

·

Stayed 1 night

Parking was well lit. Hotel location was in a very safe area of town.

8

Sharon

Mar 24, 2025

·

Stayed 1 night

Pet friendly. The room was absolutely amazing, except the covers on the bed. They were thin and not very warm or comfortable. I really didn’t have a good sleep because I was cold and the thin covers kept slipping off the bed. Otherwise, I would have rated this a 5.

10

Virginia

Aug 15, 2025

·

Stayed 2 nights

The big pool

10

Byanca

Jul 16, 2023

·

Stayed 1 night

Had a great stay here! The rooms were clean and spacious. The staff was super friendly. I traveled with 2 kids and they were so excited to swim in their pool they had a great time! The breakfast was amazing and had a variety of breakfast foods. Will def come back here again!

8

Antoinette

Mar 2, 2025

·

Stayed 1 night

Room and service was nice. Water was brown and the unit was set on heat, but the bedroom was cold . I was quite confused

10

Barbara

Dec 27, 2024

·

Stayed 3 nights

It was clean and everyone was courteous. Quiet and rooms were cleaned when requested. Parking was great. Would highly recommend to others to stay there.

6

James

Aug 4, 2025

·

Stayed 1 night

Excellent facility. Brown water though.

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Cleanliness

Many guests describe the property and rooms as very clean, sometimes exceptionally so. However, several note misses such as hairs or used items left behind, stained furniture, and occasionally untidy hallways.

Related guest reviews

10

John

Aug 31, 2025

·

Stayed 1 night

Beautiful. Friendly. Bed was too firm. Only 3 pillows and all 3 too soft. Bathroom very compact but pretty. Bathroom bar soap was previously used. Breakfast was minimal and had fewer options than hoped.

10

Erica

Oct 11, 2025

·

Stayed 1 night

Very clean and the staff were super kind

8

Lisa

Jun 21, 2025

·

Stayed 1 night

The room was clean and the staff friendly. The hallways were not clean. We were just there for one night passing through. Our complaint is the breakfast. It begins at 6:30. We arrived at 7:30 and it was very picked over. The hot food was replaced but the breads and fruits were not. There was one remaining muffin and few bagels. When I asked for a banana they said they were out. I heard someone else ask for a muffin and they responded they were out. This is an hour into the 4 hour breakfast. The hotel did not seem very full.

10

Shelley

Apr 17, 2025

·

Stayed 1 night

Cleanest hotel I've found in Louisiana traveling I-20.

10

Kevin

Aug 3, 2024

·

Stayed 1 night

Very Clean and quiet.

10

John

Aug 25, 2025

·

Stayed 2 nights

The staff was very professional and friendly including front desk, housekeeping and food service. The room was very clean and spacious. Great value for the service and accommodations!

8

Miska

Nov 24, 2025

·

Stayed 1 night

Nice hotel! Our room wasn’t as clean as it should have been! Looked like someone groomed themselves after the room was cleaned (hair on toilet and nail clipping on floor). I reported it to the front desk and they made it good!

10

Angelica

Jul 18, 2025

·

Stayed 2 nights

Clean hotel with friendly staff. Conveniently located near stores and restaurants. Very safe and quite area.

6

Brittain Elayn

Nov 24, 2023

·

Stayed 1 night

There were dirty qtips, in the room and several hairs in tub/shower and on sink

2

Claire

Dec 9, 2025

·

Stayed 1 night

The beds were extremely uncomfortable, which was surprising because we choose home 2 frequently because of the comfortable beds. My husband and I actually looked at buying the same beds that Hilton used for home 2 several years ago which made us curious as to why these beds were not comfortable, and after pulling all the sheets off discovered that this particular hotel is not using the same beds that other home 2’s use. The beds that Hilton has on their purchasing site for home 2 are not the same as the ones the west Monroe home 2 had. There were also stains all over the couches and the standards we expect for home 2 were not met.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped with kitchenettes and full-size fridges, providing practical comfort. Some guests report noise from thin walls or ceilings and mixed bedding comfort, with occasional HVAC issues.

Related guest reviews

10

John

Aug 31, 2025

·

Stayed 1 night

Beautiful. Friendly. Bed was too firm. Only 3 pillows and all 3 too soft. Bathroom very compact but pretty. Bathroom bar soap was previously used. Breakfast was minimal and had fewer options than hoped.

8

Carlotta

Feb 17, 2025

·

Stayed 2 nights

The hotel was clean and staff was exceptional. I was a bit disappointed in the bedding. Our sheets were rough and the coverlet was thin. The walls are also very thin. I could hear my neighbor snoring! Also, cleaning staff in the mornings with walker talkies was disturbing our sleep in.

10

Carole

Jul 7, 2023

·

Stayed 1 night

Wonderful large room with full refrigerator. Dishes & glassware excellent. Pet fee if $75 a little high, but the room was worth it.

10

Nicholas

Feb 21, 2023

·

Stayed 1 night

This was a very nice hotel. We like these hotels as they offer a large refrigerator and kitchen sink. The pull out sofa bed is a plus as well as our daughter does not mind sleeping on it.

8

Sharon

Mar 24, 2025

·

Stayed 1 night

Pet friendly. The room was absolutely amazing, except the covers on the bed. They were thin and not very warm or comfortable. I really didn’t have a good sleep because I was cold and the thin covers kept slipping off the bed. Otherwise, I would have rated this a 5.

10

David

Dec 31, 2022

·

Stayed 19,356 nights

The hotel was very clean. The lobby is very large and welcoming. The staff is extremely friendly and considerate. We stayed in a studio suite. It was very comfortable and had a fully furnished kitchen. The sofa was comfortable to relax on. The breakfast provided had a nice selection of food and drinks. We enjoyed our stay and I highly recommend this hotel to others.

10

Manuel

Oct 13, 2023

·

Stayed 2 nights

Customer oriented personnel, always with a smile. Facilities clean and spacious rooms, very suitable for large stays or large families looking to adapt their budget on managing a small groceries

10

David

Dec 19, 2024

·

Stayed 2 nights

The noise I’ll be one walking above your room you could hear very easy

10

Larrissa

Nov 17, 2024

·

Stayed 2 nights

Everything was amazing. Only one issue. The air in my room wasn’t working

10

Kendall

May 29, 2023

·

Stayed 3 nights

Clean property. Lots of breakfast variety. Suite very roomy. Would return.

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AI-generated summary based on recent guest reviews

Service

Feedback overwhelmingly highlights friendly, professional staff and smooth check-in. A few note minor hiccups such as early housekeeping knocks or third-party booking issues.

Related guest reviews

10

Gail

Oct 19, 2024

·

Stayed 1 night

I came in really late 1 am bc of traffic and traveling from another state. The room was kept for me and the staff Michael was excellent

10

Don

Aug 21, 2025

·

Stayed 3 nights

Everything was perfect! Excellent customer service from the staff! The room was clean and the bed was very comfortable! No complaints at all!

10

Jason

Dec 1, 2024

·

Stayed 2 nights

Were nice staff from the room cleaners to the front desk.

10

mariko antionette

Oct 26, 2024

·

Stayed 2 nights

front desk was very inviting upon checking in.

10

Robert

Feb 17, 2025

·

Stayed 2 nights

Property was very nice and well maintained. Staff was very friendly.

10

John

Aug 25, 2025

·

Stayed 2 nights

The staff was very professional and friendly including front desk, housekeeping and food service. The room was very clean and spacious. Great value for the service and accommodations!

10

Paula

Jul 28, 2024

·

Stayed 1 night

Was enjoyable, as always! Everyone was courteous and helpful. It was full of respectful staff. I have never checked into a hotel with such ease!

10

Stephen

Jul 20, 2025

·

Stayed 1 night

Customer service experience was great!

10

Kelly

Sep 3, 2025

·

Stayed 1 night

The lovely concierge staff was just so wonderful! Check in an absolute breeze! If im ever this way again,i will 100% go here! Very clean breakfast setup! Actually halfway decent coffee! Thank you!!!!

10

Angelica

Jul 18, 2025

·

Stayed 2 nights

Clean hotel with friendly staff. Conveniently located near stores and restaurants. Very safe and quite area.

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Location

The hotel is convenient to I-20 and close to restaurants and shopping, with several guests noting the area feels safe. One review felt the immediate surroundings were sparse.

Related guest reviews

10

christopher

Feb 11, 2023

·

Stayed 1 night

New property in great condition, but there is nothing around it

10

Lauren

May 28, 2023

·

Stayed 5 nights

This was a wonderful place to stay. The room was large and clean, with a great cooking area. The hotel is near a nice nature park to walk in and is close to the highway for ease of travel throughout Monroe and West Monroe.

10

Terry

Jun 11, 2025

·

Stayed 3 nights

Great location, many dining options and very nice hotel. Best hotel in West Monroe.

10

Steve

Oct 11, 2025

·

Stayed 1 night

Parking was well lit. Hotel location was in a very safe area of town.

10

Shelley

Apr 17, 2025

·

Stayed 1 night

Cleanest hotel I've found in Louisiana traveling I-20.

10

Sheila

Dec 4, 2023

·

Friendly staff and excellent location. Close to restaurants and shopping

10

shelley

Apr 22, 2025

·

Stayed 1 night

Best place to stay off I20.

10

Jana

Sep 22, 2024

·

Stayed 1 night

The easy accessibility to I20, cleanliness, and staff hospitality will have us coming back!

10

Angelica

Jul 18, 2025

·

Stayed 2 nights

Clean hotel with friendly staff. Conveniently located near stores and restaurants. Very safe and quite area.

10

Karan

Dec 24, 2023

·

Stayed 1 night

Great stop in Monroe close to I20

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoy it with good coffee and variety, while others report limited options, items not replenished, or broken equipment. Overall quality and consistency vary by day.

Related guest reviews

10

John

Aug 31, 2025

·

Stayed 1 night

Beautiful. Friendly. Bed was too firm. Only 3 pillows and all 3 too soft. Bathroom very compact but pretty. Bathroom bar soap was previously used. Breakfast was minimal and had fewer options than hoped.

10

Janna

Feb 18, 2025

·

Stayed 1 night

The only issue was the free breakfast. They advertise all over the property about their breakfast sandwiches. Yet, the toaster was broken, the sandwiches were cold. We did take them up to our room and microwave them, but the whole dining area was awkward. Plates are hidden down low, the yogurt machine was also broken. The stay was super nice, and I know the breakfast was free, so thats why I still gave all 5 stars. But would have been amazing if the advertised breakfast sandwiches were hot.

10

Shana

Jan 21, 2024

·

Stayed 3 nights

Great hotel. Hotel was clean and decorated nice. Staff was friendly and attentive. Breakfast was ok, I have had better and I have had worse but it was a hot breakfast and the staff kept it stocked well. Will definitely stay here again next year when we are back in this area!

6

Cherelle

Aug 23, 2024

·

Stayed 1 night

The room was clean breakfast not so good.

10

Jessica

Aug 16, 2025

·

Stayed 1 night

This was a very nice spot! I was only here a night but I will be back when I need to visit my son at college. The breakfast was nice!

8

Lisa

Jun 21, 2025

·

Stayed 1 night

The room was clean and the staff friendly. The hallways were not clean. We were just there for one night passing through. Our complaint is the breakfast. It begins at 6:30. We arrived at 7:30 and it was very picked over. The hot food was replaced but the breads and fruits were not. There was one remaining muffin and few bagels. When I asked for a banana they said they were out. I heard someone else ask for a muffin and they responded they were out. This is an hour into the 4 hour breakfast. The hotel did not seem very full.

10

Donna

Apr 20, 2024

·

Stayed 3 nights

Breakfast could be improved - breakfast bowl wasn’t available, blueberries and strawberries were already gone and not refilled, nothing was very hot and no microwave to heat something up with. However, the breakfast sandwiches were very good! Oatmeal add-on variety was great, but not always full. More hot tea options would be nice. The staff were excellent-always friendly and helpful. Rooms were very clean and comfortable. Would stay there again!

10

Kelly

Sep 3, 2025

·

Stayed 1 night

The lovely concierge staff was just so wonderful! Check in an absolute breeze! If im ever this way again,i will 100% go here! Very clean breakfast setup! Actually halfway decent coffee! Thank you!!!!

10

Timothy

Apr 12, 2025

·

Stayed 1 night

The breakfast was a little sad. Ran short of plates and utensils. Food was set out in limited quantities despite the bookings appearing to be fairly full. Seemed like they were a little unprepared.

10

Ronda

Dec 19, 2022

·

Stayed 1 night

Nice, clean, spacious room. Best breakfast bar I\'ve seen in a "breakfast included" type place.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$238
February	$257
March	$278
April	$266
May	$224
June	$243
July	$228
August	$191
September	$213
October	$181
November	$171
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $406	16 $353	17 $310	18 $284	19 $234
20 $171	21 $285	22 $671	23 $525	24 $176	25 $182	26 $200
27 $152	28 $189	29	30 $267

Su	Mo	Tu	We	Th	Fr	Sa
				1 $226	2 $337	3
4 $154	5 $217	6 $255	7 $255	8 $185	9	10
11 $152	12	13 $289	14 $283	15 $187	16	17 $206
18 $152	19 $197	20 $285	21 $284	22 $188	23	24 $185
25 $152	26 $197	27 $285	28 $285	29 $185	30	31 $215

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Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Studio, 2 Queen Beds

Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton West Monroe

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Prices for upcoming dates